• Title/Summary/Keyword: Family Resource Management

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Examination of the Gap between Customer's Perception and Foodservice Provider's Perception of Service Quality in Restaurants (외식엽체에서 제공하는 서비스 품질에 대한 고객과 서비스 제공자의 인식의 차이점 분석)

  • 양일선;김성혜;김동훈
    • Korean Journal of Community Nutrition
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    • v.4 no.3
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    • pp.466-478
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    • 1999
  • A significant gap can exist between what customers expect in foodservice and what service providers deliver to customers. Reducing the gap and enhancing service quality plays a key role in increasing customer satisfaction and repurchase intentions. The purpose of this study was to investigate the personal and operational characteristics that affect the customer perceptions of service quality, to analyze the overall satisfaction and repurchase intention of customers, and to study the service quality gap between customer and foodservice provides. 427 customers and 278 foodservice providers in 82 fast food and family restaurants were surveyed. T-test, ANOVA, Correlation Analysis, and Multiple Regression were used for statistical analysis, The results of this study were as follows: 1) Among the personal characteristics of customers, sex affected the preception of 'General Management' and 'Reputation', and the expense per person showed a correlation with service quality. 2) Among the operational characteristics, the type of restaurant, months since opening, and the number of seats had a significant impact on service quality, while the seat turnover rate showed a negative correlation with service quality. 3) Among the human resource characteristics, the proportion of part-time employees had a negative correlation with service quality, and in general, the training program for full-time employees led to a higher degree of customer perception of service quality. 4) Six dimensions of service quality accounted for 38.39% of customer satisfaction in Multiple Regression. 5) The overall satisfaction of customers willing to repurchase was significantly higher than that of the non-repurchase customers. 6) The operational characteristics explained over 35% for the service quality gap among the customers and the service providers in Multiple Regression.

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The Effect of Computer-Assisted Instruction(CAI) through the Multimedia CD-ROM on the Prevention of Child Sexual Abuse (CAI를 이용한 어린이 성희롱/성폭력 예방교육 효과)

  • Bae, Jeong-Yee
    • The Journal of Korean Academic Society of Nursing Education
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    • v.10 no.2
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    • pp.239-251
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    • 2004
  • The purpose of this study was to find out the effects of education for prevention of child sexual abuse (rape, sexual assault, sexual harassment etc.) of children in elementary school students. Incidences of sexual abuse in Korea is ranked 3rd in the world. Sexual abuse of children, particularly, is one of the most serious crimes that affect both the victimized children and their family. The issue related to sexual abuse of children has been ignored, and there is a lack of systematic education to prevent sexual abuse of children either for children or their parents. Furthermore, lack of knowledge and poor attitude of teachers limit their capability to provide education for sexual abuse prevention to the children. The education for teachers may change their knowledge of the sexual abuse and their attitude toward it and improve their capability in helping children. 223 Korean elementary school students participated in this study. Research design was One group pretest-posttest design. The education given to the subjects included 4 hours through the multimedia CD-ROM on the prevention of child sexual abuse. The education program was developed based on a survey. School- aged- children, parents, and teachers were interviewed to reveal their educational needs based on their experiences related to sexual abuse. This program includes such as safety education, crisis management, resource person(s), and phone numbers of available hospital. Data was collected before, during and after the education was given to the subjects, to assess their knowledge and attitude toward child sexual abuse. Two instruments were used in this study. Using Cronbach's ALPHA validity and reliability of 2 instruments were tested. The analysis of the data was done with Window SPSS 10.0 for descriptive statistics, t-test and ANOVA. The results of this analysis were as follows : 1. After education, the score of school nurses knowledge was higher than before(t= -4.677, p=0.000). 2. After education, the score of school nurses attitude was not higher than before (t=0.131, p=0.896). The findings from this study will provide an intervention strategy for prevention of sexual abuse in children.

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The Effect of Education on the Knowledge and Attitude toward Child Sexual Abuse in Kindergarten Teachers in Korea (어린이 성폭력 예방 교육이 유치원 교사의 지식 및 태도에 미치는 효과)

  • Bae, Jeong-Iee
    • The Journal of Korean Academic Society of Nursing Education
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    • v.7 no.2
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    • pp.254-263
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    • 2001
  • The Purpose of this study was to find out the effects of education for prevention of sexual abuse (rape, sexual assault, sexual harassment etc.) of children in kindergarten teachers. Incidences of sexual abuse in Korea is ranked 3rd in the world. Sexual abuse of children, particularly, is one of the most serious crimes that affect both the victimized children and their family. The issue related to sexual abuse of children has been ignored, and there is a lack of systematic education to prevent sexual abuse of children either for children or their parents in Korea. Furthermore, lack of knowledge and poor attitude of teachers limit their capability to provide education for sexual abuse prevention to the children. The education for kindergarten teachers may change their knowledge of the sexual abuse and their attitude toward it and improve their capability in helping children. 114 Korean kindergarten teachers participated in this study. Research design was one group pretest-posttest design. The education given to the subjects included 2 hours of lecture. The education program was developed based on a survey. Preschool-aged-children, parents, and teachers were interviewed to reveal their educational needs based on their experiences related to sexual abuse. This program includes such as safety education, crisis management, resource person(s), and phone numbers of available hospital. Data was collected before and after the education was given to the subjects, to assess their knowledge and attitude toward child sexual abuse. Two instruments were used in this study. Using Cronbach's ALPHA validity and reliability of 2 instruments were tested. The analysis of the data was done with Window SPSS 10.0 for descriptive statistics, t-test and ANOVA. The results of this analysis were as follows : 1. After education, the score of kindergarten teachers knowledge was higher than before (t=-4.409, p=0.002). 2. After education, the score of kindergarten teachers attitude was higher than before (t=3.065, p=0.003). The findings from this study will provide an intervention strategy for prevention of sexual abuse in children.

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An Exploratory Study on the Economic Life of Single Households (독신가구의 경제생활에 대한 탐색적 연구)

  • Shim, Young
    • Journal of Families and Better Life
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    • v.20 no.6
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    • pp.197-208
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    • 2002
  • The purpose of this study was to investigate the economic lives of single households with the age of 30 through less than 50. The economic life was examined in three aspects; income, assets, and consumption expenditures and patterns. One hundred sixty single households were surveyed, with questionnaires for 15days from April 1 to April 15 of 2002, and analyzed with descriptive statistics. The results were as follows: about 30.8% of total single households in the sample were in the income group of 1,500,000 thought less than 2,000,000 won. The size of income for the 30's was less than that for the 40's. Compared with male single households, female single households were more in both low and high levels of income. The saving rate tended more or less to be low. The more the age, the higher the saving rate. As for debt, the 40's single households, male single households, high school single households (compared to the 30's single households, female single households, university and graduate single households, respectively) were relatively higher. In general, the single households tended to have debts due to preparation for housing, credit over use. The assets tended to be managed by themselves. The economic preparation for the old life was done by banking system rather than insurance. The average monthly living costs was higher in the age of the 40's single than the age of the 30's single. The living costs of the female single households was higher or lower than those of the male single households. As for consumption patterns, there was the most in the expenditure allocation for food away from home, then for culture entertainmentㆍsocial life, and for clothing and shoes. As for the convenience of the consumption life in overall, there were more responses in moderation and inconvenience than in convenience.

A Convergence Study on the Awareness, Interest and Satisfaction of Middle School Students Using Eco-friendly School Lunch: Focused on Gwangju Area (친환경학교급식을 이용한 중학생의 인지도, 관심도 및 운영만족도에 대한 융합적 연구: 광주지역을 중심으로)

  • Kim, Duk-Yin;Park, Kwang-Hyun
    • Journal of the Korea Convergence Society
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    • v.10 no.10
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    • pp.231-240
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    • 2019
  • For the development of school meals, this study was designed to identify the status of middle school students who eat eco-friendly school meals with a view to converging on their awareness, interest, and operational satisfaction. The results of the survey of 468 K middle school students in Gwangju were all based on a significant level of p.Validated at 05. There were achievements in the recognition of students' awareness, interest, and operational satisfaction contributing to the improvement of school meal satisfaction, but there were also limitations in the operation of eco-friendly school meals, such as various family composition and budget expansion, and not the entire school. If the disclosure of data on future results is expanded to the whole, it could be used as a valuable resource for improving school meal satisfaction and developing school meals.

A Study on Students' Recognitions of the Manners of Offering Congratulation or Condolence in Social Life and their Requirements for Education on Such Manners - Based on Four-Year Universities in Seoul - (사회생활의 경조사예절에 대한 대학생의 인식 및 교육 요구연구 - 서울시내 4년제 대학을 중심으로 -)

  • Kim, Eun-Kyum;Choi, Bae-Young
    • Journal of Family Resource Management and Policy Review
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    • v.12 no.2
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    • pp.153-171
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    • 2008
  • This study examined university students' view on the importance of attending rituals of congratulation or condolence in social life, and the extent to which they recognized the manners of offering congratulation or condolence. It also looked into the plans and content of education on such manners required by the students. The study aimed at seeking a direction for education on the manners of offering congratulation or condolence in order to help the students acquire an appropriate conception of offering congratulation or condolence and contribute to firmly establishing a sound culture of conveying congratulation or condolence. The following results were obtained in the study. 1. One a five-point scale, university students' recognitions of the importance of attending rituals of congratulation or condolence were revealed as follows: attending condolence rituals(4.55) > attending wedding ceremonies(4.30) > visiting sick acquaintances(4.03) > attending birthday parties (3.50) > attending openings(3.47) > attending promotion or retirement parties(3.42). 2. One a five-point scale, university students' recognitions of the manners of offering congratulation or condolence in social life were as follows: the manners of attending condolence rituals(4.20) > the manners of attending wedding ceremonies(4.06) > the manners of attending promotion or retirement parties(3.9) > the manners of attending openings(3.80) > the manners of attending birthday parties(3.69) > the manners of visiting sick acquaintances(3.44). 3. One a five-point scale, university students' requirements for the content of education on the manners of conveying congratulation and condolence were as follows: education on the manners of attending condolence rituals(4.08) > education on the manners of visiting sick acquaintances(3.35) > education on the manners of attending wedding ceremonies(3.27) > education on the manners of attending promotion and retirement parties(2.96) > education on the manners of attending birthday parties(2.91) > education on the manners of attending openings(2.91). 4. One a five-point scale, university students' requirements for the plan for education on the manners of conveying congratulation and condolence were as follows: 'The education content should be applicable in real life'(4.42) > 'The education content should be easily understandable' (4.23) > 'Information or materials related to the education content should be easily accessible'(4.01) > 'The theory and actual practice of education should be taught in parallel' (3.96) > 'Education related materials should be utilized'(3.92) > 'Students' demands should be reflected when structuring the content of education'(3.91). 5. The study examined the relationship among university students' recognitions of the importance of attending rituals of congratulation or condolence, their recognitions of the manners of offering congratulation or condolence, and their demands regarding such manners. According to the results, a static relationship was found in all sub-areas, indicating students show higher recognition of practicing manners of conveying congratulation or condolence as they have higher recognition of attending rituals of congratulation or condolence in social life. In addition, higher recognition of practicing manners of conveying congratulation or condolence made them demand more for the necessity of plan and content of education on the manners of offering congratulation or condolence in university.

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Active Coping Strategy Model for Chronic Arthritis : Appling Internal Model of World and Coping Resource (내적모형과 대응자원을 이용한 만성관절염 환자의 적극적 대응전략모형)

  • Mun, Mi-Sook;Lim, Nan-Young
    • Journal of muscle and joint health
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    • v.6 no.1
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    • pp.100-135
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    • 1999
  • Typical symptoms of rheumatic disease affect overall daily living and cause severe stress. Individuals afflicted with rheumatic disease have many illness-related stresses. Pain was the predominantly perceived stress followed by limitation in mobility, difficulties in carrying out activities of daily living. helplessness, dependency on others, threat to self-esteem, interference in social activity, interference in family relationships. difficulties performing at work, and discomfort of the treatment. Patients with chronic arthritis are subjected to long periods of continuous stress, which may require the management by the health care provider. In these cases, the purpose of the nursing is helping to promote health through supporting patient's coping. Therefore, for the nursing intervention to be effective, it is critical to build a theoretical framework that describes stress-coping for chronic arthritis. Thus, the purpose of this dissertation is to present a theoretical framework which describes the stress-coping processes and to empirically test pathos of this framework for the people with chronic arthritis. The foundation upon which this framework is built in the Erickson, Tomlin, and Swain(1983) theory of Modeling and role-Modeling. The subjects were 275 patients with rheumatoid arthritis or osteoarthritis who visited the outpatient clinic. A hypothetical model of stress-coping was tested by covariance structure analysis with PC-LISREL 8.12 program. As a result, the overall fit was good(Chi-square=94.49, P=0.00, RMR=0.067, GFI=0.95, AGFI=0.91, NNFI=0.93, NFI=0.91) for the hypothetical model. The results of hypothesis testing were as follows : Basic need satisfaction had a statistically significant influence on illness-related experience, emotional stress and coping resources. Internal health locus of control had a statistically significant influence on coping resources. However, independent variables(basic need satisfaction, internal health locus of control, illness-related experience, emotional stress and coping resource) did not have significantly influence on coping. And then, the hypothetical model was modified by considering both the theoretical implication and statistical significance of the parameter estimates. The revised model had a better fit to the data(Chi-square=83.11(P=0.00), RMR=0.061, GFI=0.96, AGFI=0.92, NNFI=0.95, NFI=0.92). Hypothesis emerged from the revised model was tested. The results of hypothesis testing were as follows : Basic need satisfaction had a statistically significant influence on illness-related experience, emotional stress and coping resources. Internal health locus of control had a statistically significant influence on illness-related experience and coping resources. Internal health locus of control, illness-related experience, emotional stress and coping resources had a significantly influence on coping. According to the results of this dissertation, basic need satisfaction and internal health locus of control play a central role in appraisal of illness-related experience and coping resources. And illness related-experience, emotional stress, and coping resources affect on coping activities. In summary, nursing interventions to enhance basic need satisfaction and internal health locus of control will decrease illness related experience and emotional stress and increase coping resources. Increased coping resources will prompt coping activities.

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Species Composition and Assemblage Structure of Fish Collected by Set Net at the Coastal Waters of Goseong in Gangwon-do, Korea (강원도 고성연안에서 정치망으로 채집된 어류 종조성과 군집구조)

  • Lee, Soo Jeong;Yang, Jae-Hyeong;Seo, Young Il;Kim, Jin-Koo
    • Korean Journal of Ichthyology
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    • v.33 no.2
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    • pp.95-106
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    • 2021
  • In order to understand the seasonal variations of species composition of fish in the Goseong, middle East Sea of Korea, we surveyed fish fauna using set net during 2 years. In this study, a total of 77 taxa belonging to 40 families were collected and 75 species were identified. The dominant family were Tetraodontidae and Pleuronectidae, and the dominant species were Arctoscopus japonicus, Konosirus punctatus, Stephanolepis cirrhifer, Thamnaconus modestus, and Trachurus japonicus. The results of the hierarchical clustering using the number of individuals of collected species showed that they are divided into three seasonal groups: Group A (Jan.~Apr.), Group B (May~Jun., Nov.~Dec.), Group C (Jul.~Oct.). The sea surface temperature (SST) was higher than the results of previous studies in winter and spring, and species composition in spring have changed from cold-water species to the warm-water species, recently. The species composition has become similar to the that of southern Gangwon-do regions (Samcheok and Gangneung) of the previous studies. The species diversity of family Tetraodontidae has increased, which is estimated to have an effect on increase in SST and the quantity of entering the East Sea. Therefore, we assumed that the change of species composition is related to the extension of northern distribution limits and survival temperature, and abundant preys. Therefore, it is necessary that an efficient resource management policy as well as the ways of commercially use of migratory warm-water fish, rapidly.

The Effect of Life Style on Eco-Friendly Clothing Practices and Efficacy in Middle School Students (중학생의 라이프스타일이 친환경적인 의생활 실천 및 효능감에 미치는 영향)

  • Kim, Yunhwa
    • Journal of Korean Home Economics Education Association
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    • v.27 no.4
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    • pp.141-154
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    • 2015
  • The world has been demanding a green growing world in order to solve serious environmental pollution and resource depletion. This study aims to identify life style factors that drive eco-friendly clothing practices and efficacy in middle school students. Data was collected from 215 middle school students in Daegu, using a self-administered questionnaire in December 2013. Statistical analyses to determine frequency, average, ANOVA, factor analysis, reliability analysis, and regression analysis were performed using SPSS 21 program. The results of factor analysis indicated that eco-friendly clothing practices were classified into purchasing and management, reuse, washing, and recycle, and eco-friendly clothing practices efficacy was sub-grouped into practice confidence, purchasing and management efficacy, and washing and sharing efficacy, and life style consisted of fashion pursuit, environment pursuit, planned purchasing, and economy. Eco-friendly clothing practices and efficacy were significant differences in sex and grade (p<0.05). Eco-friendly clothing practices were significantly affected by the factors of environment pursuit, planned purchasing, economy of life style, and the factors of practice confidence, purchasing and management efficacy, and washing and sharing efficacy of eco-friendly clothing practices efficacy (p<0.05). The planned purchasing factor of life style significantly affected all the factors of eco-friendly clothing practices efficacy. This study suggests that eco-friendly clothing practices education program could account for the life style factors such as fashion pursuit, environment pursuit, planned purchasing, and economy with gender and grade to be effective for middle school students.

A Task-Centered Approach for the Elderly in the Community : Case Management (과제중심모델의 적용에 관한 연구 : 재가노인을 위한 사례관리)

  • Huh, Nam-Soon
    • Korean Journal of Social Welfare
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    • v.35
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    • pp.399-426
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    • 1998
  • This article describers the field testing of the task-centered case management model for practice with the elderly clients in the community. Six social workers in three community center applied task centered. model to 12 elderly in community. The model tested in the field trial led to positive results. The results of task completion and problem change indicate that including elderly clients in all steps from identifying problems to suggesting and implementing tasks are important. Target problems and tasks which clients indicate gained high accomplishment. Task-centered interventions provided an intensive period of service that helped clients work on immediate problems. Moreover, they helped clients actively participate in decision making processes and in problem solving activities. Although the task centered approach is a short tenn intervention, the analysis of the field trial suggests that it can be integrated with an approach that is a long tenn in nature through re contract for different problems or unresolved problems. Several suggestion can be made to apply task-centered model for elderly in Korea. First, since one social worker handles over 60 cases, this approach can be used more effectively for new case or the elderly who needs intensive help. Second, preparing and sharing contract with client should be encouraged to help both client and social workers. Also until the social workers are familiar with this approach, there should be an intensive supervision to monitor their activities. Third, it is important to make task planner for Social workers who is working with elderly in community. Task planner is the guide line books to show steps to solve similar problems. Fourth, more efforts should be made to make resource directory in the community as well as in Korea. Fifth, case managers who handle family problems and other personal conflicts should be more trained to be confident to deal with these problems.

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