• 제목/요약/키워드: Employees' Organizational Trust

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지역 종합병원 종사자의 조직신뢰 문화에 대한 인식이 조직신뢰 활동에 미치는 영향 (Perception of Organizational Trust Culture of Regional General Hospital Employees and its Effect on Organizational Trust Activities)

  • 정상진
    • 한국콘텐츠학회논문지
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    • 제15권2호
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    • pp.455-465
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    • 2015
  • 본 연구는 종합병원에 근무하는 직원들의 조직문화인식이 조직신뢰 활동에 미치는 영향을 분석하여 병원조직 관리에 필요한 기초 자료를 제시하고자 하였다. 연구방법은 G시에 소재한 5개 종합병원 종사자 437명을 대상으로 무기명 자기입식 설문지 조사법을 사용하여 t-검정과 분산분석, 피어슨 상관분석, 다중회귀 분석하였다. 연구결과 조직신뢰 문화에 대한 인식에서는 성별, 나이, 학력, 소득수준에서 차이를 보였고, 조직 신뢰 문화 인식과 조직신뢰 활동은 유의한 정적 상관관계가 있었다. 조직신뢰 활동에 미치는 요인으로는 배려성과 사회적 책임, 도덕성, 역량등이 유의미한 정(+)의 영향을 미쳤다. 이러한 연구를 바탕으로 병원조직 차원에서 조직신뢰 문화를 향상하기 위해 병원조직 차원에서 정책적, 제도적으로 지원함으로써 병원종사자들이 인식하는 조직신뢰가 향상될 것으로 생각된다.

감성리더십이 조직원 창의성에 미치는 영향: 조직신뢰와 내재적동기의 매개효과 (The Impact of Emotional Leadership on Employees' Creativity: The Mediation Effect of Organizational Trust and Intrinsic Motivation)

  • 정지연;서정은;노태우
    • 디지털융복합연구
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    • 제18권6호
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    • pp.177-185
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    • 2020
  • 본 연구는 감성리더십과 창의성의 관계에서 조직신뢰와 내재적 동기의 매개효과를 검증함으로써, 감성리더십 뿐만 아니라 조직신뢰와 내재적 동기가 조직원의 창의성에 영향을 주는 중요한 요소임을 시사한다. 본 연구는 한국 ICT 기업에 재직 중인 조직원들을 대상으로 설문을 진행한 후, 241개의 유효표본으로 위에서 언급된 가설을 PLS-SEM으로 검증하였다. 첫째, 리더의 감성리더십은 조직원의 조직신뢰에 긍정적인 영향을 미쳤다. 둘째, 조직신뢰는 조직원의 내재적 동기부여에 긍정적인 영향을 미쳤다. 셋째, 내재적 동기부여는 조직원의 창의성에 긍정적인 영향을 미쳤다. 넷째, 조직신뢰는 조직원의 창의성에 긍정적인 영향을 미치지 않는 것으로 나타났다. 본 연구는 조직신뢰와 내재적 동기부여의 매개효과를 검증함으로써, 기존의 연구들에서 감성리더십과 창의성의 관계를 확장하였고, 연구 결과를 바탕으로 ICT 기업의 조직원 창의성 제고를 위한 실천적 방안에 기여하였다.

안전풍토가 종업원 직무태도에 미치는 영향: 외투기업과 국내기업 비교 (The Effect of Safety Climate on the Job Attitude: Comparing Foreign Investment Company and Domestic Company)

  • 이경재;여경환
    • 한국안전학회지
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    • 제32권5호
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    • pp.76-87
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    • 2017
  • This study examined the role of safety climate, organizational trust, job satisfaction, and organizational commitment. In addition, the study verified the mediating effect of organizational trust between safety climate, and job satisfaction and organizational commitment. Targeting population were the workers in the manufacturing sector. First, it was figured out that employees' recognition of organizations' safety climate has an effect positively on both job satisfaction and organizational commitment. Second, it turns out that individuals' safety awareness has a positive effect on the both job satisfaction and organizational commitment. Third, it was figured out that organizational trust plays a role as mediation when employees' recognition of organizations' safety climate has an effect positively on both job satisfaction and organizational commitment. Fourth, the result revealed that foreign investment company moderated the relationship between safety climate and organizational climate. Fifth, organizational trust mediates the relationship that the individuals' safety awareness are positively affected on the both job satisfaction and organizational commitment. Finally, The results of four hypotheses using intermediary variable in which organizational trust mediates the relationship between the safety climate and "work attitude" such as job satisfaction and organization commitment demonstrate significance of trust in organization in connecting safety climate and work attitude. Therefore, when trust in organization is enhanced, work attitude such as job satisfaction and organizational commitment could be improved.

기업의 CSR 활동이 조직신뢰와 직무만족에 미치는 영향에 관한 실증연구 (An Empirical Study on the Effects of CSR Activities on Organization Trust and Job Satisfaction in Enterprises)

  • 정두식;양항진
    • 디지털융복합연구
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    • 제19권10호
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    • pp.545-554
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    • 2021
  • 본 연구는 방산제조업체인 H사의 현장 사원 289명을 대상으로 설문조사를 하고 기업의 CSR 활동이 조직신뢰와 직무만족에 어떤 영향을 미치며, 조직신뢰의 매개효과를 확인하고자 실증 분석하였다. 실증분석 결과를 요약하면 다음과 같다. 첫째, 기업의 CSR 활동은 현장 사원들의 직무만족에 영향을 미치는 것으로 나타났다. 둘째, 기업의 CSR 활동은 현장 사원들에게 매우 중요한 동기부여가 되는 것으로 분석되었다. 즉, 자신이 근무하고 있는 조직이 적극적으로 사회적 책임을 이행하고 있다고 인식한 직원들은 조직신뢰에 대한 지각수준도 높다고 볼 수 있다. 셋째, 직원들의 조직신뢰가 높아질수록 직무만족도 증대하는 것으로 나타났다. 넷째, 기업의 CSR 활동과 직무만족 간의 관계에서 조직신뢰의 매개효과가 있는지에 대한 검증을 한 결과, 완전 매개효과와 부분매개효과가 혼재하는 것으로 밝혀졌다. 이 연구결과는 방산제조기업이 계속 기업으로 성장에 필요한 효율적인 조직관리 방안 마련에 기여할 수 있을 것으로 기대한다.

안전의식이 조직신뢰 및 조직몰입에 미치는 영향 (의류물류센터를 중심으로) (The impact on Safety consciousness organizational and organizational commitment (Focusing on the clothing distribution center))

  • 이재건;황대성;김한성;김태원;강경식
    • 대한안전경영과학회지
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    • 제18권2호
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    • pp.65-71
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    • 2016
  • This study was aimed to demonstrate how the analysis of the impact on confidence in the safety-conscious organizations target the clothing distribution center employees and organizational commitment. Safety awareness of employees of the clothing distribution center safety rules, safety education, road safety interests, divided into risk handling and trusted organization with the emotional trust and cognitive trust, organizational commitment was divided into affective, cognitive and normative commitment. Data collection was surveyed 185 people clothing distribution center workers, tested the hypothesis through regression analysis. The results are safety conscious exerts a positive effect on organizational trust, organizational trust was found to have a positive impact on organizational commitment.

조직불공정성이 조직원의 부정적 행동에 미치는 영향에 대한 연구: 신뢰의 매개효과를 중심으로 (Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust)

  • 전경국
    • 간호행정학회지
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    • 제20권1호
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    • pp.59-68
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    • 2014
  • Purpose: The purpose of this research was to delineate the effects of organizational injustice on negative behaviors of employees with the mediating effects of trust. Methods: A survey was conducted among 550 nurses in 11 departments of 3 hospitals located in the Pohang area. Data were analyzed using frequency, descriptive statistics. correlation coefficients, regression analysis. Results: Procedural injustice (${\beta}$=-.48, p<.001) had the greatest negative effect on organizational trust, followed by interactional injustice(${\beta}$=-.15, p<.001) and distributive injustice(${\beta}$=-.14, p<.001). For supervisor trust, both procedural (${\beta}$=-.11, p=.006) and interactional (${\beta}$=-.63, p<.001) injustice had a negative effect. While supervisor trust (${\beta}$=-.28, p<.001) had greater negative effects on organizational negative behaviors of nurses compared to organizational trust (${\beta}$=-.21, p<.001), supervisor trust (${\beta}$=-.29, p<.001) had negative effects on personal negative behaviors but organizational trust had no significant effect on personal negative behaviors. Conclusion: To reduce the negative organizational behaviors of nurses, an organizational effort is needed to reduce procedural injustice by introducing fair organizational management and to reduce interactional injustice through formal or informal communication channels between supervisors and nurses.

ESG 활동이 조직공정성을 통하여 종업원의 조직신뢰와 조직동일시에 미치는 영향 (The effect of ESG activities on organizational trust, and organizational identity through employees' organizational justice)

  • 허병준;이형용
    • 지능정보연구
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    • 제28권4호
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    • pp.229-250
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    • 2022
  • 본 연구는 한국 사회와 기업 경영의 주요 이슈가 되고 있는 ESG 경영 활동과 조직공정성에 대한 영향 관계와 조직공정성이 조직신뢰, 조직동일시에 미치는 영향 관계를 검증하였다. 또한, ESG 활동 인식과 조직신뢰 및 조직동일시 간의 관계에서 조직공정성의 매개효과를 검증하였다. 분석결과, 첫째, 기업체 종사 종업원의 재직회사의 ESG 활동에 대한 인식은 조직공정성에 유의한 영향을 미치는 것이 확인되었다. 둘째, 종업원의 조직공정성 인식은 종업원의 조직신뢰와 조직동일시에 유의한 영향을 미치는 것이 확인되었다. 셋째, 종업원의 ESG 활동 인식과 조직신뢰와 조직동일시 간의 영향 관계에서 조직공정성의 매개효과를 확인하였다. 이에 따라, ESG 활동 강화와 회사의 제도적 관행 개선을 통한 조직공정성을 높여서, 조직의 경쟁력 강화를 위한 종업원의 긍정적 태도와 행동을 이끌어 내어야 할 것이다.

병원조직 구성원의 조직정치지각과 조직유효성과의 관계: 조직신뢰의 조절효과 (An Empirical Analysis of The Relationship between Hospital Employees' Perception of Organizational Politics, Organizational Effectiveness, and The Moderating Role of Organizational Trust)

  • 이경희;윤혜정;유명순;이왕준
    • 한국병원경영학회지
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    • 제22권2호
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    • pp.70-86
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    • 2017
  • The purpose of this study was to empirically investigate the relationship between hospital employeesʼ perceptions of organizational politics, organizational effectiveness such as job satisfaction, organizational commitment, and turnover intention. We also evaluated the moderating effect of organizational trust on the relationships between POPs and organizational effectiveness. By analyzing 726 employeesʼ data including physicians, nurses, medical technicians, and administrators from one private hospital, POPs was found to have had a highly negative relationship with job satisfaction and organizational commitment while a highly positive relationship with turnover intention. Furthermore, organizational trust moderated the relationship between POPs and job satisfaction, and also POPs and turnover intention, while no moderating effect appeared between POPs and organizational commitment. Within the organization, employees who are in a group with high organizational trust have low job satisfaction and high turnover intention when they have high POPs rather than a group with low organizational trust. Further the implications of these results and future directions of the study have been discussed.

슈퍼바이저의 고용불안정성이 조직유효성에 미치는 영향에 관한 연구: 자기효능감과 신뢰의 조절효과 (A Study on the Relationship between Franchise Firm's Supervisors Job Insecurity and Organizational Effectiveness: The Moderating Effect of Self-Efficacy and Trust in Manager)

  • 조준상
    • 유통과학연구
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    • 제13권1호
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    • pp.35-46
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    • 2015
  • Purpose - This paper attempted to investigate the relationships among the perception of job insecurity and organizational effectiveness, and it examines these relationships while considering the moderating effect of trust in the manager and self-efficacy. Job insecurity is an independent variable, organizational effectiveness aspects (job satisfaction, organizational commitment, and turnover intention) are dependent variables, and trust and self-efficacy are moderators. Research design, data, and methodology - Regression analysis was used to verify the effects. The measurement items were already deemed as reliable and valid in the previous study, but for this purpose, some modifications were made. To examine the model, this study relied on the samples chosen from Korean employees in the six franchise business firms. The survey was conducted on 288 workers. Each question is based on a 5-point Likert type scale. The data were analyzed using SPSS 18.0. Results - The results of the study are summarized as follows. First, job insecurity has an influence on organizational effectiveness aspects (negatively on job satisfaction, negatively on organizational commitment, and positively on turnover intention). Second, analyzing the moderating effect of trust, trust in manager is mediated between job insecurity and organizational effectiveness aspects (on organizational commitment and on turnover intention). However, employees' trust in manager had no significant moderating effect on the job insecurity-job satisfaction relationship. Third, self-efficacy is mediated between job insecurity and organizational effectiveness aspects (on job satisfaction, on organizational commitment, and on turnover intention). Conclusions - First, it is necessary to be aware of the seriousness of employees' job insecurity in franchise firms, which have played a pivotal role in national economic growth, and to create a detailed plan for reducing insecurity and actively implementing it. To this end, the franchise companies should implement efficiency efforts such as obtaining an appropriate capacity of equipped personnel and a training program. Second, there are moderating effects of self-efficacy and trust in the relationship between job insecurity and organizational effectiveness. Depending on business conditions, stability and instability can only be experienced in the organizations of franchise companies. This can give rise to instability in employment. Therefore, it is necessary to develop and utilize a system that can be minimized with a change in the new awareness of employment instability. After all, a good leader (manager) must accumulate personal trust and build up a core competence that is necessary to become competent in the field himself. Even if you lack the material resources to improve performance, if the leader with the core competencies (e.g., technical/management /organization/marketing/design) can gain the trust of the supervisor, you can get a good organizational performance. Therefore, you should foster a healthy organizational culture through education such as leadership training and employee training to be built on trust between the leaders and the employees. In addition, you need to focus on HRD&M training in order to increase the self-efficacy of the supervisor.

중소 ICT건설기업 조직원의 셀프리더십이 심리적 임파워먼트 통하여 조직시민행동과 조직신뢰에 미치는 영향 (The Effect of Employee's Self Leadership of Construction Company on Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment)

  • 최재영;황찬규
    • 디지털산업정보학회논문지
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    • 제15권3호
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    • pp.207-223
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    • 2019
  • This study aims to explore the casual relation between construction company employees' Self-Leadership and two variables: Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment. To explain in details, this study examines how the independent variable, Self Leadership, with its behavior-focused, natural reward and constructive thought pattern strategies, affects the dependent variable, Organization Citizenship Behavior and Organizational Trust through the intervening variable, Psychology Empowerment. A survey was conducted on current employees of construction companies in metropolitan areas to empirically examine the research model. The result of study hypothesis on Self-Leadership is as follows; first, Self-Leadership showed a positive effect on Psychology Empowerment, Organization Citizenship Behaviour and Organizational Trust. Second, Psychology Empowerment showed a positive effect on Organization Citizenship Behaviour. Third, Psychology Empowerment showed a positive effect on Organizational Trust. The capacity of individuals is critical when it comes to competitiveness of construction companies. When employees willingly participate in building trust within the company, the work place will become more and more constructive; based on trust, efficiency will increase because people from different processes can work together and performance will also improve even when project managers are absent because others could help their role instead, thus driving more efficient human resource management to the company. To conclude, a company's vision can be spread wide and far when their employees engage themselves in Learning Organization with Self Leadership. They will also be satisfied with their work through improving interpersonal relationship at work.