Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Impact of Emotional Leadership on Employees' Creativity: The Mediation Effect of Organizational Trust and Intrinsic Motivation

감성리더십이 조직원 창의성에 미치는 영향: 조직신뢰와 내재적동기의 매개효과

  • Jeong, Jeeyeon (ICT Management Dankook University) ;
  • Seo, Jeongeun (Business and Technology Management, KAIST) ;
  • Roh, Taewoo (Department of International Trade and Commerce, Soonchunhyang University)
  • 정지연 (단국대학교 ICT경영학과) ;
  • 서정은 (한국과학기술원 기술경영학부) ;
  • 노태우 (순천향대학교 국제통상학과)
  • Received : 2020.03.31
  • Accepted : 2020.06.20
  • Published : 2020.06.28
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Abstract

The purpose of this study is to analyze the mediation effect of organizational trust and intrinsic motivation in the relationship between emotional leadership and creativity, suggesting the importance of organizational creativity. Therefore, this study conducted a survey for employees who are working at Korean ICT firms, analyzed the relationship with 241 valid samples, and verified hypotheses using PLS-SEM. The results are as follows. First, emotional leadership had a positive effect on organizational trust. Second, organizational trust had a positive effect on the intrinsic motivation of employees. Third, intrinsic motivation had a positive impact on employees' creativity. Fourth, the organizational trust did not have a positive effect on the creativity of employees. By verifying the mediation effects of organizational trust and intrinsic motivation, this study analyzed the relationship between emotional leadership and creativity, expanding the existing studies of the leadership.

본 연구는 감성리더십과 창의성의 관계에서 조직신뢰와 내재적 동기의 매개효과를 검증함으로써, 감성리더십 뿐만 아니라 조직신뢰와 내재적 동기가 조직원의 창의성에 영향을 주는 중요한 요소임을 시사한다. 본 연구는 한국 ICT 기업에 재직 중인 조직원들을 대상으로 설문을 진행한 후, 241개의 유효표본으로 위에서 언급된 가설을 PLS-SEM으로 검증하였다. 첫째, 리더의 감성리더십은 조직원의 조직신뢰에 긍정적인 영향을 미쳤다. 둘째, 조직신뢰는 조직원의 내재적 동기부여에 긍정적인 영향을 미쳤다. 셋째, 내재적 동기부여는 조직원의 창의성에 긍정적인 영향을 미쳤다. 넷째, 조직신뢰는 조직원의 창의성에 긍정적인 영향을 미치지 않는 것으로 나타났다. 본 연구는 조직신뢰와 내재적 동기부여의 매개효과를 검증함으로써, 기존의 연구들에서 감성리더십과 창의성의 관계를 확장하였고, 연구 결과를 바탕으로 ICT 기업의 조직원 창의성 제고를 위한 실천적 방안에 기여하였다.

Keywords

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