• Journal of The Korean Society of Integrative Medicine
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• v.6 no.1
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• pp.15-24
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• 2018

Purpose : This study aimed to identify the effects parent-adolescent intimacy, parent-adolescent communication, and empathy on the clinical competency of nursing students. Method : Data were collected by 175 nursing students using a self-questionnaire from May 17 to 31, 2017. The data were analyzed with the SPSS 21.0 using an independent t-test, Pearson correlation coefficients, and multiple regression. Result : There were significant positive correlations between clinical competency and the other variables. The strongest predictors of clinical competency were parent-adolescent intimacy (${\beta}=.33$) and academic record (${\beta}=.21$), and the model explained 11.3% (F=16.04, p<.001) of the variance. Conclusion : The findings indicated that further studies are needed to explore various factors influencing clinical competency and develop education programs for college nursing students.

• Korean Parent-Child Health Journal
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• v.18 no.2
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• pp.78-87
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• 2015

Purpose: This study attempted to determine multicultural awareness, empathy and intercultural skill communication of nursing students and to identify the variables that influence intercultural communication skills. Methods: The subjects were 238 nursing students. The research subjects were the students in the third and fourth grade of the Department of Nursing of five four-year universities located in D city, A city and Y city in Gyeongbuk region. Data were collected from March 11 to 22, 2013 by using self-report questionnaires. The data were analyzed by using descriptive statistics, t-test, one-way ANOVA, Pearson's correlation, and stepwise multiple regression with the SPSS/WIN. Ver. 18.0 programs. Results: The affecting variables of intercultural communication skill were multicultural awareness (${\beta}=.47$), empathy (${\beta}=.38$), other foreign languages (${\beta}=.16$) and multicultural interests (${\beta}=.09$). These variables accounted for 67.0% of the affecting intercultural communication skill. Conclusion: Based on these findings, more systematic multicultural education that can be used for multicultural subjects is needed to be conducted at nursing schools. In particular, programs considering the subjects who do not have neither foreign friends around them nor experience of staying abroad need to be developed.

• The Journal of Industrial Distribution & Business
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• v.7 no.4
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• pp.17-31
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• 2016

Purpose - The purpose of this study is to discuss problems and propose the direction of the current international university placement program in the country by deriving the concept of and developing questionnaires for 'service satisfaction'. Research design, data, and methodology -The SERVQUAL scale was used to measure the quality of services. In this study reliability, empathy, and assurance are used to measure the quality of the international university placement system, considering the characteristics of the education environment. The survey data is based on responses from 280 students who either have completed the international university placement system and currently studying abroad, or are studying the domestic part of the program. Cronbach's Alpha value was calculated. To verify the hypothesis, the multiple regression analysis was conducted. Results - According to the study, the satisfaction rate of the domestic learning process is heavily relied on reliability and empathy; particularly empathy on the curriculum of the international placement program. The study also found that to make students to feel a high sense of achievement, the satisfaction rate is a priority which should be improved. Conclusions - The results from the analysis of the hypothesis shows that the satisfaction rate of students who are taking the domestic part of the international university placement program should be increased.

• Journal of Korean Academy of Nursing
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• v.7 no.1
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• pp.20-29
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• 1977

The purpose of the present research is to evaluate the therapeutic ingredients-empathy, warmth, and intimacy - as perceived by patient in the relationship with nurses during his hospitalization. "Relationship Questionnaire"developed by C. B. Truax during 1963 was administered from September 1976 to December 1976 to a sampling of 61 discharged patients, 20 were received by mail questionnaire, 19 were successfully interviewed by their doctor at a regular psychotherapy meeting, 22 were contacted by nurses or psychiatric residents at discharge day. Findings showed that 1) the total mean score of therapeutic ingredients of nurses was 9. 54 ; 2)the total mean score of empathy, warmth and intimacy was 10. 10, 9.57, and 9.00 : 3) there was the significant relationship between therapeutic ingredients and other variables-sex, education, number of admission, helpfulness ratings of admission and, present health condition- : 4) there was no significant. relationship between therapeutic ingredients as patient′s perception and age, duration of admission, or motivation of admission, or follow - up rare ; 5) there was no relationship among empathy, warmth and intimacy ; 6) tile ranking of the important psychiatric personnel who were marked as the helper at the treatment and understanding for patient′s recovery, was psychiatric doctor and nurse and then nurse student and then nurse aid.

• Journal of Fashion Business
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• v.11 no.3
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• pp.46-58
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• 2007

The purpose of this study was to identify the physical surroundings and the salesperson's service in apparel stores, and to examine their effects on customer satisfaction and the intention to repurchase. The data was collected from a questionnaire conducted on 312 female adults who had just finished shopping, and was analyzed by frequency analysis, factor analysis, reliability analysis, regressive analysis and ANOVA analysis with SPSS 10.0. The results were as follows: (1) As a result of the factor analysis, five factors were identified with regard to physical surroundings: spatial layout and functionality, presentation and aesthetics, ambience, convenience, and information. The factors pertaining to the salesperson's service in apparel stores were divided into four dimensions: knowledge and assurance, convenience and responsiveness, etiquette, and empathy. (2) As far as physical surroundings are concerned, spatial layout and functionality, presentation and aesthetics, ambience, and convenience were all found to influence customer satisfaction. In terms of salesperson's service, convenience and responsiveness, etiquette, and empathy each had an influence on customer satisfaction. (3) Furthermore, physical surroundings and the salesperson's service influenced the intention to repurchase. The intention to repurchase is influenced by spatial layout and functionality, ambience, convenience, and information with regard to physical surroundings, by knowledge and assurance, convenience and responsiveness, and empathy with regard to the salesperson's service. (4) It was revealed that the significance of the physical surroundings and salesperson service factors varies depending on the consumer's age, level of education, and income.

• Journal of Digital Convergence
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• v.16 no.3
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• pp.451-456
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• 2018

The purpose of this study is to propose the direction of convergence design curriculum of domestic universities in order to cultivate ablility of empathy in the $4^{th}$ industrial revolution era. The research methodology was firstly reviewed through the literature review, and the theoretical background about the background and design reengineering which became important in the time of the superconducting connection was examined, and the case study of the present situation of the convergence design curriculum of the domestic and foreign universities. As a result, it suggests a curriculum for the integration of undergraduate and graduate curriculum, which is a curriculum in which the design based on empathy is the key to linking other academic fields. Based on this, I hope that it will be used as a reference material for the activation of convergence design education in Korea in the future.

• The Journal of Korean Association of Computer Education
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• v.17 no.3
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• pp.85-99
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• 2014

Recently youth problems such as school violence and bullying are becoming increasingly lower age. In order to overcome this situation highlights the importance of education and the emotions, which in analyzing the existing mobile app, only the most fun-oriented approach has been made and the information presented. It focuses on the emotion awareness and empathy abilities of learners diagnosis, training, application can be made at the level of educational mobile app prototype was developed. First, self-understanding, self-expression, others-understanding, and empathy of emotional competency derived from review of emotional awareness skills training programs. Second, by analyzing the existing emotion recognition app macro-principles and micro-strategy of mobile app's designs were derived. Third, accordi was conducted on prototype of storyboard and app the completed prototype was completed. The proposed app is a fun and learning by doing, also Depending on students' level of performance can be customized. The proposed mobile app is efficient and effective, engaging learning space as a systematic training in the diagnosis and the emotions through the elementary students will be able to improve emotional awaeness competency.

• Journal of Distribution Science
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• v.13 no.6
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• pp.87-96
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• 2015

Purpose - Several domestic telecommunication companies have made a considerable effort to continuously grow and survive, and they have strived to thrive in the midst of mature market competition. To overcome this challenging situation and to grow continuously, while still meeting customer needs that are becoming more diverse and complicated with the passage of time, extensive support for internal marketing is essential. Without such internal support, companies face serious limitations and market roadblocks. The communication industry is a high-level service industry and a basic communications industry characteristic is its significant dependence on the employees delivering the services. Therefore, entrepreneurs in the information/communications industry, as well as existing competitors, should look to satisfy external customers through critical investment in internal customers (employees). Therefore, it is important for research to examine how internal factors influence technology innovation and service quality, which are the key drivers for companies that are seeking leading market positions. Research design, data, and methodology - The purpose of this study is to analyze the relationship of technology innovation and perceived service quality with the internal marketing factors in the communication industry and to offer suitable and effective internal marketing suggestions. The independent variables of this study are internal communication, education and training, the support of the executives, reward systems, and empowerment. The dependent variables are technology innovation and perceived service quality. Utilizing these, this paper studies the influence of internal marketing factors on technology innovation and perceived service quality. Results - The study results revealed the following. First, the identified internal marketing factors have a positive effect on technology innovation. Among the five internal marketing factors, three had a significant effect on product innovation, empowerment, the support of executives, and education and training, in this order. Second, the internal marketing factors also had a positive effect on the process innovation of technology innovation. The marketing factors, the support of executives, empowerment, internal communication, and education and training, in this order, significantly affect process innovation. Third, technology innovation had a positive effect on perceived service quality. All of the five service quality factors, namely, tangibles, reliability, assurance, responsibility, and empathy, in this order, significantly affect product innovation. Additionally, tangibles, reliability, responsibility, empathy, and assurance, in this order, significantly affect process innovation. Fourth, product and process innovation significantly affect tangibles and reliability in technology innovation. To enhance tangibles and reliability, process innovation should first be enhanced. Fifth, product and process innovation significantly affect responsibility and empathy in technology innovation. To enhance the responsibility and empathy, process innovation should first be enhanced. Sixth, product and process innovation significantly affect assurance in technology innovation. To enhance the assurance, product innovation should first be enhanced. Conclusions - According to the results, a company's internal marketing factors have a positive and significant effect on technology innovation and, further, product and process innovation have a positive and significant effect on the perceived serviced quality.

• Journal of the HCI Society of Korea
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• v.13 no.4
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• pp.5-14
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• 2018

The Empathy for Dementia using Virtual Reality (EDuVR) system, developed by the Jeju Provincial Dementia Center, is a 3D video system capturing the experience of dementia in a first-person perspective using 360 degree vritual reality (VR) technology. It was developed to create a greater understanding of dementia and to help people empathize with individuals with dementia through an immersive VR experience. The EDuVR shows how a dementia patient has impairments in memory, orientation, language, judgment and problem solving, as well as problems with activities of daily living. The present study reported the effectiveness of the EDuVR experience in changing public awareness of, and attitude toward, dementia. Sixty-six participants were assigned to the EDuVR (n = 34) or the conventional education (n = 32) groups, and two types of questionnaires - attitude and awareness questionnaires - were administered to the subjects before and after the EDuVR experience or education. The simulator sickness and presence questionnaires were administered to the EDuVR group to assess cybersickness and presence of the VR experience. As a results, the attitude and awareness toward dementia patients changed positively in both the EDuVR and the conventional education groups, and these changes did not differ between two groups. Only one person reported a significant level of cybersicness after experiencing the EDuVR system. These results suggest that the EDuVR enhances the level of understanding and empathy for dementia and would be a useful tool for improving awareness in the general public.

• Journal of Digital Convergence
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• v.13 no.10
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• pp.561-568
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• 2015

This study aimed to explore process of convergence life experience by horticulture activity of mother of child with disability through qualitative research. The data collection consisted of interview data of two meetings with four participants and transcribed interview data. The collected data analyzed by coding process of conceptualization-subtopic theme-core theme. The result through the phenomenological research of this study appeared as start of connection, care and empathy, understanding about living things, healing, sharing, In conclusion, this study could search the process of relationship building with herself and the world behind her, even though the process of convergence life experience of mother of child with disability started with little connection, as they became to understand the meaning of relationship through care and empathy and sharing.