• Title/Summary/Keyword: Emotional factors

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The Relationships between Emotional Labour, Depressive Symptoms and Presenteeism among Counselors in Call Centers (콜센터 상담원들의 감정노동 및 우울과 프리젠티즘과의 관련성)

  • Baek, Jong-Tae;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.6
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    • pp.4086-4097
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    • 2015
  • This study examined the level of an emotional labour, depressive symptoms, and presenteeism of counselors working in a call center depending on socio-demographic characteristics, health-related factors, and job-related factors. Especially, the main purpose of a survey was to investigate the relevance to an emotional labour, the level of depressive symptoms and presenteeism. The research subjects were 304 counselors working at two call centers in Daejeon, and the survey was conducted from April 1, 2014 to May 31, 2014, using a structured self-administered questionnaire. As a result, the emotional labour, depressive symptoms and presenteeism experienced by the research subjects had a deep relation to many variables like socio-demographic characteristics, health-related factors and job-related factors. Especially, presenteeism showed a meaningful positive correlation with depressive symptoms and emotional labour factors. According to the result of a hierarchical multiple regression analysis, the meaningful variables related to presenteeism were age, the amount of a physical burden, the level of depressive symptoms, the surface action of an emotional labour. Therefore, to lower down the counselors' presenteeism, the development and implement of a mental healthcare program to control not only depressive symptoms and the level of an emotional labour is urgently needed.

Alcohol Dependency of College Students (대학생 알코올의존의 요인)

  • 이원재
    • Korean Journal of Health Education and Promotion
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    • v.21 no.3
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    • pp.67-86
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    • 2004
  • This study attempted to investigate the factors influencing alcohol drinking habit of college students in Korea. To find how many students are alcohol dependents and what factors are related to problem drinking habit, the current study estimated problem drinkers and analyzed the relationship of problem drinking and various factors. In 2000, 736 students reported the questionnaires. Estimated rates of problem drinkers standardized by age were 0.7% of male and 0.5% of female students by NAST, amounting 9,300 college students. Age of initiation of alcohol drinking, alcohol or drug use problems of parents or mends, psychological factors, emotional factors, and two of MMPI scales were significantly different between moderate drinkers and alcohol dependents. The moderate and problem drinkers were significantly different in Mf and Pa average scores. However, economic factors were not significantly different between the moderate drinkers and alcohol dependents. Based on the results, this study suggested that further multivariate studies with large sample need be conducted to investigate the relationship between alcohol dependency and its factors.

In-Depth Relationships between Emotional Intelligence and Personality Traits in Meditation Practitioners

  • Choi, Soo-Hee;An, Seung Chan;Lee, Ul Soon;Yun, Je-Yeon;Jang, Joon Hwan;Kang, Do-Hyung
    • Clinical Psychopharmacology and Neuroscience
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    • v.16 no.4
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    • pp.391-397
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    • 2018
  • Objective: Meditation can elicit trait-like changes in psychological and social styles, as well as enhancement of emotional regulatory capacity. We investigated the relation between personality traits and emotional intelligence in meditation practitioners. Methods: Seventy-two long-term practitioners of mind-body training (MBT) and 62 healthy comparative individuals participated in the study. The participants completed emotional intelligence questionnaires and the Myers-Briggs Type Indicator (MBTI). Results: The MBT group revealed higher scores on all five emotional intelligence factors than did those in the control group, such as emotional awareness and expression, empathy, emotional thinking, emotional application, and emotional regulation (all $p{\leq}0.001$). MBT practitioners also had higher scores on the intuition of perceiving function (t=-2.635, p=0.010) and on the feeling of the judging function (t=-3.340, p=0.001) of the MBTI compared with those in the control group. Only the MBT group showed a robust relationship with every factor of emotional intelligence and MBTI-defined intuitive styles, indicating that higher scores of emotional intelligence were related to higher scores for intuition. Conclusion: Emotional intelligence of meditation practitioners showed notable relationships with some features of personality trait. In-depth associations between emotional intelligence and personality traits would help to foster psychological functions in meditation practitioners.

A Study of Effects on Long-Term Relationship Orientation of Women's Experiential Fashion Marketing -Focused on Middle.Old Aged Women- (여성패션 체험마케팅이 장기적 관계지향성에 미치는 효과 연구 -중.노년층 여성을 중심으로-)

  • Seo, Eun-Kyoung;Lee, Sun-Jae
    • Journal of the Korean Society of Costume
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    • v.58 no.3
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    • pp.34-48
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    • 2008
  • Modern fashion market is being developed by emotional values rather than rational idea of customers. Experiential marketing is an effective marketing strategy for fashion marketplace because customers tend to consider fashion shopping as an enjoyable experience. Among the fashion markets, the fashion stores for middle.old aged women that have various points of contacts could be appropriate place where emotional and relational marketing strategies would be applied to. The effects of the procedure "emotional and relational experience$\rightarrow$commitments$\rightarrow$long-term relationship orientation" that fashion customers are experiencing, by forming a path model, two types of experiential effects from emotion and relation were examined. It was found that fashion emotional and relational experiences were important factors because these factors affected a long-term relationship orientation. The findings of the study provide marketing strategy that enables to promote a consistent relationship between fashion stores and customers. Furthermore, this study will contribute to the criteria for segmentation of middle and old aged women's fashion market who have own desire for fashion emotional and relational experience.

Effect of Self-Esteem, Emotional Intelligence and Psychological Well-Being on Resilience in Nursing Students (간호대학생의 자아존중감, 정서지능, 심리적 안녕감이 회복탄력성에 미치는 영향)

  • Lee, Young Eun;Kim, Eunyoung;Park, Sun Young
    • Child Health Nursing Research
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    • v.23 no.3
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    • pp.385-393
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    • 2017
  • Purpose: The purpose of this study was to investigate factors affecting resilience in nursing students. Methods: A survey was conducted with 200 nursing students at a college and a university in P city and K city. Data were collected from March 1 to 20, 2017, and analyzed with SPSS PASW 22.0. Results: In the hierarchical analysis, factors affecting resilience were emotional intelligence (${\beta}=.39$, p<.001), psychological well-being (${\beta}=.31$, p<.001), and self-esteem (${\beta}=.16$, p=.010). The variable that had the highest impact was emotional intelligence and the explanation power of the regression model was 65%(F=34.40 p<.001). Conclusion: The findings of this study indicate that emotional intelligence, psychological well-being, and self-esteem are essential for resilience in nursing students. Thus, enhancing emotional intelligence and psychological well-being would be an effective strategy to improve resilience in nursing students.

Factors Influencing Emotional and Behavioral Characteristics of High School Students (고등학교 학생들의 정서행동특성에 영향을 미치는 요인)

  • Park, Kyoung Sun;Lee, Gyu Young
    • Journal of the Korean Society of School Health
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    • v.27 no.2
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    • pp.109-120
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    • 2014
  • Purpose: The purpose of this study was to identify the factors influencing emotional and behavioral characteristics of high school students. Methods: This was a descriptive survey using a convenience sample of 672. $1^{st}$, $2^{nd}$ and $3^{rd}$ grade high school students in Inchoen city. Emotional and behavioral characteristics were measured by AMPQ-II scale consisting of 38 items and depression was measured by BDI consisting of 21 items. The subjects were given a self-reporting questionnaire. Collected data were analyzed by frequency, mean, t-test, ANOVA, Scheff$\acute{e}$-test, ${\chi}^2$-test and multiple regression using the SPSS/WIN 20.0 program. Results: General high school students and vocational high school students were more likely to have emotional or behavior troubles, experience depression, and plan suicide than special-purpose high school students. Significant predictors influencing emotional and behavior characteristics were the 'type of high school' and 'depression'. Conclusion: There is a need to develop school-based mental health programs, especially targeting female students, general high school students and vocational high school students.

The Effects of Child Care Helpers' Emotional Labor and Job Stress on Their Burnout (아이돌보미의 감정노동과 직무 스트레스가 소진에 미치는 영향)

  • Lee, Ju-Young;Hyun, Hye-Jin
    • Korean Journal of Occupational Health Nursing
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    • v.26 no.2
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    • pp.85-92
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    • 2017
  • Purpose: This study aims to understand baby care helpers' degree of emotional labor, job stress, and burnout and analyze the effects of emotional labor and job stress on their burnout. Methods: Data were collected from August 16 to September 6, 2016 for three weeks with child care helpers working in C city, D city, and S city as subjects. Multiple regression analysis was used in order to examine the factors influencing the subjects' burnout. Results: Burnout in general characteristics differed significantly according to age (F=4.81, p=.011). As the most influential factors for burnout, emotional labor (${\beta}=.43$) had statistically significant correlation with it, along with job stress (${\beta}=.16$) and age (${\beta}=.14$). These variables explained burnout ($Adj.R^2=0.29$, p<.001) at a rate of 29%. Conclusion: It is judged that strategies and continuous management aimed at reducing child care helpers' emotional labor and job stress are necessary. As an approach from different aspects, it is required that variables related to emotional labor, job stress, and burnout are identified and there would be more researches in order to establish some national policies for child care helpers.

Analysis of attitude and influencing factors toward basic life support in the dental hygienists (일부지역 치과위생사의 기본심폐소생술에 대한 태도 및 영향요인 분석)

  • Jeong, Kyung-Yi;Cho, Min-Jung
    • Journal of Korean society of Dental Hygiene
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    • v.15 no.5
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    • pp.873-880
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    • 2015
  • Objectives: The aim of the study was to investigate the attitude and influencing factors toward basic life support in the dental hygienists. Methods: A self-reported questionnaire was completed by 218 dental hygienists in Gwangju. The questionnaire consisted of the general characteristics of the subjects and attitude toward basic life support (BLS). The attitude included cognitive belief, behavioral components, and emotional components. The data were analyzed by independent t-test, one-way ANOVA and multiple regression analysis by using IBM SPSS 21.0 program. Results: The cognitive belief, behavioral component, and emotional components of attitude toward BLS had higher scores in those who were between 34-34 years old and had more than 10 years of career. Most of them worked in dental clinic and did not earn the BLS certificate. There were positive correlations between the cognitive belief, behavioral components, and emotional components toward BLS. By the regression analysis, cognitive belief toward BLS was positively associated with educational experience within a year, behavioral components, and emotional components. The behavioral components were associated with working between 5-10 years in dental clinic and the emotional components. Conclusions: The attitude toward BLS in the dental hygienists was low in cognitive belief, behavioral components, and emotional components. Therefore, BLS education must be expanded to the dental hygienists.

Effects of Emotional Labor and Communication Competence on Geriatric Nursing-related Stress in Nurses Caring for Older Patients (노인 환자를 돌보는 간호사가 경험하는 감정노동과 의사소통능력이 노인간호 스트레스에 미치는 영향)

  • Nam, Hye Ri;Lee, Eun Ja;Heo, Ha Song
    • Korean Journal of Occupational Health Nursing
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    • v.29 no.1
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    • pp.20-28
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    • 2020
  • Purpose: The purpose of this study was to investigate the effects of emotional labor and communication competence on geriatric nursing in nurses-related stress in nurses caring for older patients. Methods: The sample consisted of 147 general hospital nurses. Data were analyzed through the SPSS/WIN 21.0 program using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple regression. Results: The factors of emotional labor (β=.38, p<.001)and positive communication competence (β=-.20, p=.021) had the greatest influence on the level of stress related to geriatric nursing in nurses caring for older patients. The total explanatory power was 20.3%. Conclusion: It was found that emotional labor and communication competence were influencing factors in the stress related to geriatric nursing. Therefore, to improve nurses' stress related to geriatric nursing, strategies to manage the emotional labor, and to strengthen and develop positive communication competence need to be developed.

Effects of Daily Stress on Dietary Pattern among Elementary School Children in Seongnam City (성남지역 초등학생들의 일상생활 스트레스 정도가 식품섭취패턴에 미치는 영향)

  • Kim, Sunra;Kye, Seunghee
    • Korean Journal of Community Nutrition
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    • v.22 no.6
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    • pp.475-484
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    • 2017
  • Objectives: The study was conducted to investigate the relationship between several stress measures in everyday life, emotional eating behavior, and dietary pattern (snacks, fatty foods, sweet beverages, fruits and vegetables) in school-aged children. Methods: One hundred and ninety-four students of an elementary school located in Seongnam City participated in the study. The students responded to the survey questionnaire by self-report, which consisted of items regarding general characteristics, height, weight, dietary habits, frequency of consuming healthy (fruits and vegetables) and unhealthy foods (snacks, fatty foods, and sweet beverages), emotional eating behavior, and daily stress. Correlational analysis was performed to examine the relationship between stress, emotional eating behavior, and dietary pattern, and Poisson and logistic regression analyses were conducted to investigate the effects of stress on dietary pattern. Results: Positive correlations were found between all stress factors and emotional eating behavior and between the friend and personal factor (one of the stress factors) and the consumption of sweet beverages. The frequency of consuming sweet beverages was 2.6 times higher in the high stress group than in the low stress group (95% CI). Conclusions: Children's daily stress was associated with emotional eating behavior and undesirable dietary pattern such as consumption of sweet beverages.