Korean Journal of Occupational Health Nursing (한국직업건강간호학회지)

Korean Academic Society of Occupational Health Nursing (한국직업건강간호학회)
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The Effects of Child Care Helpers' Emotional Labor and Job Stress on Their Burnout

아이돌보미의 감정노동과 직무 스트레스가 소진에 미치는 영향

  • Lee, Ju-Young (Department of Nursing, General graduate school, Gangwon National University) ;
  • Hyun, Hye-Jin (Department of Nursing, Gangwon National University)
  • 이주영 (강원대학교 일반대학원 간호학과) ;
  • 현혜진 (강원대학교 간호학과)
  • Received : 2017.02.22
  • Accepted : 2017.05.23
  • Published : 2017.05.31
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Abstract

Purpose: This study aims to understand baby care helpers' degree of emotional labor, job stress, and burnout and analyze the effects of emotional labor and job stress on their burnout. Methods: Data were collected from August 16 to September 6, 2016 for three weeks with child care helpers working in C city, D city, and S city as subjects. Multiple regression analysis was used in order to examine the factors influencing the subjects' burnout. Results: Burnout in general characteristics differed significantly according to age (F=4.81, p=.011). As the most influential factors for burnout, emotional labor (${\beta}=.43$) had statistically significant correlation with it, along with job stress (${\beta}=.16$) and age (${\beta}=.14$). These variables explained burnout ($Adj.R^2=0.29$, p<.001) at a rate of 29%. Conclusion: It is judged that strategies and continuous management aimed at reducing child care helpers' emotional labor and job stress are necessary. As an approach from different aspects, it is required that variables related to emotional labor, job stress, and burnout are identified and there would be more researches in order to establish some national policies for child care helpers.

Keywords

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