• Safety and Health at Work
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• v.11 no.3
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• pp.353-360
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• 2020

Background: Urban bus drivers work under conditions that are among the most demanding, stressful, and unhealthy with higher rates of mortality and morbidity as well as absenteeism and turnover. Methods: Drawing on the job demand-resource model, this study investigates the impacts of job characteristics on emotional exhaustion and the effects of emotional exhaustion on job outcomes (including job satisfaction, life satisfaction, organizational commitment, and turnover intention) in the context of bus drivers. Results: Using self-reported survey data collected from a sample of 320 Taiwanese urban bus drivers, results reveal that role overload and work-family conflict (as job demand factors) positively relate to emotional exhaustion, and organizational support (as a job resource factor) is negatively associated with emotional exhaustion. Emotional exhaustion has negative effects on both job satisfaction and organizational commitment. Job satisfaction positively leads to life satisfaction, whereas organizational commitment negatively relates to turnover intention. Conclusion: This study concludes that role overload and work-family conflict as two stressors related to job demands and organizational support as the job resource factor to affect emotional exhaustion which further influence well-being in bus driver context. The moderating effects of both extraversion and neuroticism on the relationship between job demands and emotional exhaustion are evident.

• Journal of Family Resource Management and Policy Review
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• v.20 no.2
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• pp.1-17
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• 2016

The purpose of this study was to promote emotional coaching communication and to contribute to the mental health of youth by investigating the perceptional discrepancy of emotional coaching between a mother and her child related to the maladjustment of adolescents. Two hundred junior high school students in the second and third grades and their 200 mothers living in Suncheon were purposefully sampled, and the data were analyzed using the program SPSSVIN 21. The results were as follows. First, the mothers' perception appeared to be higher than their children's in emotional coaching communications. Second, pairs of mothers and children were categorized into three types, depending on the degree of their emotional coaching communication. There were more pairs with discrepancies of perception of emotional coaching than pairs with corresponding perceptions. Third, the pairs with corresponding perceptions of emotional coaching showed fewer maladjustment problems. According to the mothers' descriptions, a sneering child appeared to have the worst effect with respect to maladjustment. From these results, it is suggested that education on emotional coaching for mothers should be developed and increased to prevent maladjustment problems of junior high school students.

• Journal of Digital Convergence
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• v.14 no.8
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• pp.331-342
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• 2016

The great attention has been shown the importance of human resource management in medical institutions. At this point, studies have stressed employees' psychological factors for maximizing their job performance and minimizing their turnover intention and burnout. This study, therefore, empirically examines the mediating effect of social support on the relationship between emotional labor, burnout, and turnover intention of medical institutions, focusing on nurse practitioners to contribute to hospital management for developing valuable strategies in the human resource sector of medical employees. The empirical results demonstrate: 1) the relationship between emotional labor and burnout of nurse practitioners is mediated by social support; and 2) the relationship between emotional labor and turnover intention of them is mediated by social support. This research results show that more understanding of nurse practitioners' psychological factors in response to decrease their burnout and turnover intention for developing human resource management of nurse organizations. Furthermore, the study could suggest efficient management ways of hospital through interdisciplinary human resource management in terms of business administration and psychology.

• The Journal of Asian Finance, Economics and Business
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• v.9 no.4
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• pp.345-355
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• 2022

Excellent employees are those who take on extra responsibilities and commitments at work. Hence, employees must pay attention to out-of-role activities that can help the company perform better. When a person takes on more responsibilities than he can handle, they will have to deal with the issue of work-family balance. This paper examines how the consistency of WFC affects employees' organizational citizenship behavior (OCB) using the Resource Conservation Theory. This study uses empirical research methodologies to assess 417 employees as a sample. (1) When the matches of work-to-family conflict (WFC) and family-to-work conflict (FWC) are consistent, the employee self-control resource depletion level is lower, and OCB is higher in the "high-high" consistency matching state. (2) The "low-high" match had a higher OCB than the "high-low" match when the WFC and FWC matches were inconsistent. (3) In the process of WFC affecting OCB, the depletion of self-control resources acts as a mediating factor. (4) Emotional intelligence plays a moderating role in the whole model. The lower the emotional intelligence was, the stronger the positive relationship between the consistency of WFC, FWC, and self-control resource depletion was.

• Journal of Korean society of Dental Hygiene
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• v.19 no.6
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• pp.975-982
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• 2019

Objectives: This study aims to serve as basic data for improving human resource management and the quality of work at dental hospitals and clinics by examining the relationship among clinical dental hygienists' emotional labor, job stress, and turnover intention. Methods: A self-reported questionnaire was completed by 220 dental hygienists in hospitals and clinics from March 11 to April 26, 2019. Data were analyzed using SPSS 20.0. For participants' burnout, job stress, emotional labor, and turnover intention based on general and occupational characteristics were analyzed using a t-test and one-way ANOVA. After performing a one-way ANOVA, a Duncan test was performed for mean comparison. Pearson's correlation analysis was conducted to determine correlations between variables, and stepwise multiple regression was performed to examine the factors that affect burnout. Results: Clinical dental hygienists' mean burnout was 3.05 points, and the factors that affect such burnout were turnover intention, job stress, and emotional labor. Burnout was higher when job satisfaction was low, turnover intention was low, and emotional labor was high, with a 29.3% explanatory power. Conclusions: For effective human resource management of dental hygienists, it is necessary to develop and implement programs that can reduce emotional labor and burnout.

• Journal of Family Resource Management and Policy Review
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• v.20 no.1
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• pp.1-22
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• 2016

The purpose of this study is to propose measure for the effects of perceived parenting attitudes and emotional problems on life satisfaction among adolescents in single parent families with the parent resource perspective. The study consisted of 230 first grade middle school students from single parent (living with either mother or father only) families in the 4th year panel (2013) of the Korean Children and Youth Panel Survey (KCYPS), National Youth Policy Institute (NYPI). All statistical data analyses were performed using SPSS version 21.0. The findings of this study are as follows. First, lower levels of depression and aggression were found among adolescents who perceived parenting attitude as more affectionate. On the contrary, higher levels of depression and aggression were detected among adolescents who perceived parenting attitude as more intrusiveness. The more the inconsistent parenting practices perceived by adolescents, the higher the degree of depression. Second, a higher level of life satisfaction was found among adolescent who were more likely to perceive positive parenting attitudes including monitoring, affection and reasoning. However, there was no significant correlation between negative parenting behavior and life satisfaction. Third, a lower level of life satisfaction was observed among adolescent who were more likely to perceive emotional problems such as depression, aggression and social withdrawal. Fourth, according to the analysis on the effects of parenting attitudes and emotional problems on life satisfaction, affection parenting of all positive parenting styles and depression among emotional problems had an impact on life satisfaction. The more affectionate a parent is with his/her children in parenting, the lower the degree of depression in adolescents, and the lower degree of depression in adolescents, the higher degree of life satisfaction was found among adolescents from single parent households.

• Journal of Family Resource Management and Policy Review
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• v.17 no.2
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• pp.1-18
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• 2013

The purpose of this study is to find the correlation between authoritative parenting attitudes, emotional bonding of adolescents with parents, impulsiveness and cellular phone addiction. The paper will also explore the mediating role of impulsiveness between adolescents' emotional bonding with parents, authoritative parenting attitudes and cellular phone addiction. The subjects were made up of 237 adolescents. The data were analyzed with frequency, ANOVA, Pearson's correlation and structural equation modeling by PASW and AMOS. The instruments used were Lee et al. (1997) Parenting Attitude, Hudson (1982) Child's Attitude Toward Parent (CATP), Lee (2001) BIS (Barnett Impulsiveness Scale) and Lee (2008) Cellular Phone Addiction. The major findings were as follows: the sex of the adolescents was significantly different with cellular phone addiction and their family economic status was significantly different with adolescents' emotional bonding with parents and cellular phone addiction. Authoritative parenting attitude was negatively correlated with adolescents' emotional bonding with parents and positively correlated with impulsiveness and cellular phone addiction. Emotional bonding of adolescents with parents was negatively correlated with impulsiveness and cellular phone addiction. Adolescents' emotional bonding with parents influenced impulsiveness and cellular phone addiction negatively, and impulsiveness mediated the effects of adolescents' emotional bonding with parents, authoritative parenting attitude and cellular phone addiction. Authoritative parenting attitude influenced adolescents' impulsiveness and cellular phone addiction positively, but impulsiveness influenced cellular phone addiction positively. In conclusion, it is important to intervene in adolescents' cellular phone addiction through special education programs and counseling to build adolescents' emotional bonding with parents and to reduce impulsiveness.

• Korean Journal of Child Studies
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• v.33 no.2
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• pp.1-12
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• 2012

This study examined the influences of age, offenders' intention, victims' emotional reactions on the moral emotional understanding of preschool children. Eighty eight children aged 4, 5, and 6 participated in this study, and were interviewed using four moral transgression stories. The responses of the children were then analyzed in terms of the levels of moral emotional understanding, from error through to the understanding of secondary emotions. The results indicated that older children showed higher levels of moral emotional understanding than younger children. Additionally, children's moral emotional understanding was higher in situations in which offenders' behaviors were intentional, and in which the victims expressed sadness. The attribution of moral emotions was influenced by victims' emotional reactions only in 6-year-old children. Discussion of these results also included the development of intervention programs for children with aggressive behaviors, as well as a number of suggestions for future study.

• Korean Journal of Child Studies
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• v.31 no.1
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• pp.219-234
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• 2010

This study examined the influence of mothers' reading and scaffolding behaviors on children's emotional experiences and memory recall during picture book reading. Sixty children, aged 6 and their mothers participated in this study. Each child-mother dyad was observed in a lab setting which was designed to evaluate child-mother interactions during a picture book reading. The data were analyzed using correlation and multiple regression techniques. Our results indicated that mothers' task-oriented reading behavior affected the children's lack of positive emotions, whereas mothers' fun-oriented reading behavior was associated with the children's positive emotions. The task-oriented reading behavior also accounted for children's poor memory performance in relation to the book. These results were discussed in terms of the relationship between emotion and cognition through book reading experiences.

• Journal of Korean Academy of Nursing Administration
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• v.15 no.2
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• pp.225-232
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• 2009

Purpose: The purpose of this study was to investigate the relationship among emotional labour, emotional expression and burnout of clinical nurse. Method: Data was collected from convenient sample of 178 nurses in 4 cities. The questionnaire measured the level of emotional labour, emotional expression and burnout of clinical nurse. The data were analyzed using descriptive statistics, t-test, ANOVA, and Pearson's correlation coefficient. Result: The mean score of emotional labour was 3.34(${\pm}.41$), emotional expression was 3.49(${\pm}.51$), burnout was 2.94(${\pm}.58$). There were significant differences on burnout according to age, marital status, religion, clinical career, working unit, level of job satisfaction, satisfaction of work load, satisfaction of interpersonal relations. There was a significant positive correlation between emotional labour and emotional expression. The emotional expression was a significant negative correlation with burnout. Conclusions: From the studies reviewed, it can expect the positive effect to decrease the burnout of clinical nurses when the nurse administrators who have concern about nurses' emotional expression. These findings would be significant resource to promote understanding about emotional labour for nurses.