• Title/Summary/Keyword: Emotional Contagion

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Development and Validation of Social Media Emotional Contagion Scale(SECS) for 20s Adult (소셜미디어 정서전염척도(SECS)의 개발 및 타당화: 20대 성인을 대상으로)

  • Lee, Chan-Ju;Park, Ju-Eun;Shin, Ha-young;Choi, Sang-Min;Seo, Dong Gi;Kim, Jae-Kum
    • The Journal of the Korea Contents Association
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    • v.22 no.7
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    • pp.583-598
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    • 2022
  • This study is a follow-up study of the Social Media Emotional Contagion(SECS) and it aims to validate the Social Media Emotional Contagion Scale(SECS) through CFA and criterion-related validity. The data was collected from 326 people in 20s. The criterion-related validity of SECS were confirmed with the Korean version of the Emotional Contagion Scale(K-ECS), the Basic Empathy Scale in Adult(BES-A), and the Rosenberg Self-esteem Scale(SES). As a result, the K-ECS and sub-factor of Emotional Contagion of BES-A, which are the same as the construction of SECS, converged. Other scales were differentiated from SECS. However, sub-factor of SES of positive self-esteem, which are the same as the construction of SECS, converged. Also, sub-factor of SES of negative self-esteem, which are the same as the construction of SECS of negative Emotional Contagion, converged. Finally, the significance and limitations of this study and future studies were discussed.

A Hermenutic Phenomenological Study of Psychological Burnout Experiences due to Emotional Contagion (정서전염으로 인한 심리적 소진 경험에 관한 해석현상학적 연구)

  • Hyunju Ha;Jinsook Kim;Doyoun An
    • Korean Journal of Culture and Social Issue
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    • v.30 no.2
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    • pp.121-157
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    • 2024
  • This study explored the essence of psychological burnout experiences due to emotional contagion using a hermeneutic phenomenological approach. In-depth interviews were conducted on 9 participants who work in fields that are subject to emotional contagion. Data analysis was conducted by using van Manen's methodology, insisting that the pure description of an experience can be enriched by adding interpretation. The emotional contagion experiences were identified through this process and the findings were categorized into 3 core themes, 8 essential themes, and 35 subthemes. The first core theme is "emotions in constant exchange". This theme included two essential themes: 'various channels of emotional contagion' and 'subjective states that change depending on the transmitted emotions'. The second core theme, "filtering the experience of emotional contagion" included the essential themes of 'the characteristics susceptible to the emotions of others', 'attitudes of spreading negative emotions' and 'situations that makes one feel overwhelmed by emotions'. The final core theme, "from burnout by emotional contagion to communication" was categorized into the following essential themes: 'burnout-inducing entangled interactions', 'moving toward communication and connection' and 'recovery after psychological burnout'. Finally, the implications and suggestions for future research were discussed by summarizing the core contents of each themes.

The Effects of Individual Emotional Characteristics on Emotional Labor of School Dietitians (학교 영양(교)사의 개인적 정서특성이 감정노동에 미치는 영향)

  • Cho, Woo-Jong;Yang, Il-Sun;Choi, Hang-Sok;Lee, Hae-Young
    • Korean Journal of Community Nutrition
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    • v.16 no.5
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    • pp.592-601
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    • 2011
  • The purpose of this study was to identify the effect of individual emotional characteristics (empathetic concern and emotional contagion) on emotional labor (frequency of emotional display, intensity and variety of emotional display, surface acting, and deep acting) of school dietitians. Data was collected through a questionnaire survey of 309 school dietitians and then analyzed statistically by SPSS 18.0 package program. The results of this study were as follows: empathetic concern (3.93) occurred more often than emotional contagion (3.22) in school dietitians. The older (p < 0.001) and more experienced (p < 0.01) they were, the higher empathetic concern they had. It showed that married dieticians (p < 0.001), nutrition teachers (p < 0.01), and dieticians who were working in elementary schools (p < 0.01) had a higher rate of empathetic concern than single dieticians, non-nutrition teachers, and dieticians who were working in middle and high schools, respectively. Their level of emotional labor was the highest in deep acting (3.32), followed by surface acting (3.28), frequency (3.12), intensity and variety (3.09). According to multiple regression analysis, emotional contagion proved to be strongly significant and positively related to frequency of emotional display (${\beta}=0.257$, p < 0.001). Both empathetic concern (${\beta}=0.117$, p < 0.05) and emotional contagion (${\beta}=0.162$, p < 0.01) were positively related to intensity and variety of emotional display, and empathetic concern (${\beta}=0.173$, p < 0.01) had also an effect on deep acting. These results suggested that the emotional labor of school dietitians should be managed on the organizational viewpoint, not a personal matter.

A Study on Influence of Adolescents' Participation Type/Degree in Recreational Activities on Emotional Empathy (청소년의 레크리에이션 활동 참여유형과 참여정도가 정서적 공감에 미치는 영향)

  • Han, Sang-Jun
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.321-329
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    • 2018
  • The aim of this study is to examine the effects on emotional empathy given by type and degree of adolescent participation in recreational activities, and investigate the associated causal relationships. The following conclusions were obtained: First, analyzing the differences in emotional empathy based on demographic characteristics, the results statistically indicated emotional contagion is a subfactor of emotional empathy. Second, analyzing the differences based on participation type, the results statistically indicated emotional contagion is more influential than positive sharing and emotional intervention, which are sub-factors of emotional empathy. Third, analyzing the differences based on participation degree, the variables influencing participation frequency, participation time, and participation period were positive sharing and emotional contagion, rather than emotional intervention. Fourth, analyzing the causal relationship between participation degree and emotional empathy, the results revealed that participation degree affects positive sharing and emotional contagion, which are sub-factors of emotional empathy.

Emotional Contagion as an Eliciting Factor of Altruistic Behavior: Moderating Effects by Culture (이타행동의 유발요인으로서 정서전염: 문화변인의 조절효과)

  • Jungsik Kim;Wan-Suk Gim
    • Korean Journal of Culture and Social Issue
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    • v.13 no.2
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    • pp.55-76
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    • 2007
  • This study investigated the relationship between emotional contagion and altruistic behaviors and also examined the moderating effect of self-construals(independent and interdependent self) in this relationship. It was hypothesized that the emotional expression of people in need would be caught by others through automatic mimicry, that emotional information would be internalized through the facial-feedback process and that the transferred emotion would eventually result in a motive to call for altruistic behaviors. In Study 1, participants watched a video clip about a disabled student reporting difficulties in school life but showing facial expression opposite to the contents of message to separate emotional contagion and empathy. Participants' decision to participate in voluntary works for the disabled student was measured. As a result, it was found that the more participants experienced emotional contagion, the more they participated in altruistic behaviors. Study 2 measured the vulnerability to emotional contagion, actual experiences of altruistic behaviors, and self-construals. The results of hierarchical regression showed that interdependent self moderated the influence of emotional contagion on altruistic behaviors whereas independent self moderated the relationship in an opposite direction. The implications of emotion and altruistic behaviors in human evolution process are discussed.

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The Meaning of Teachers as they Manifest themselves in the Emotional Regulation of 2 Year Old Infants (2세 영아의 정서조절 측면에서 나타나는 교사의 의미)

  • Kim, Bo-Young;Kim, Yong-Mi
    • Korean Journal of Child Studies
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    • v.34 no.5
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    • pp.17-41
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    • 2013
  • The purpose of this research was to investigate meaning of teachers as they manifest themselves in the emotional regulation of 2year old infants in a daycare center. In addition, the research attempts to provide basic research data that can be used as a guideline for teacher's awareness, roles, attitudes, and classroom management for infant's emotional education in the future. To achieve this goal, participatory observation was conducted in a child care center class for infants under 2 years old from January 17 to January 29, 2012. The teacher is defined as follow : Teachers are authority figures whose image is that of absolute authority, and coupled with their dual role of passive caretakers. Additionally, they function as guides who guided infants through the process of emotional socialization, and played the central role of emotional contagion from whose expression speech and atmosphere the said infants receive much influence. Such results seemed to indicate that teachers today do not fully comprehend the importance of their roles in influencing the emotion regulation of infants.

Effect of Salesperson's and Customer's Nonverbal Communication at Service Encounter (서비스 접점에서 판매원과 고객의 비언어적 커뮤니케이션의 효과: 성별의 조절효과를 중심으로)

  • Kim, Kyung-Ae;Kim, Sang-Hee;Park, Man-Suck;Park, Jae-Bum
    • Management & Information Systems Review
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    • v.30 no.4
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    • pp.45-71
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    • 2011
  • This study aims at reviewing the effect of the non-verbal communication of salespersons at service encounter on customers' non-verbal communication and responses. The previous studies overlooked the correlation between salespersons' non-verbal communication and customers' non-verbal communication at service encounter, although non-verbal communication of salespersons has potentialities evoking customers' non-verbal communication and emotional responses in various ways. If it is a salesperson who a customer first encounters within a shop, the non-verbal communication of salesperson affects his/her non-verbal communication and these non-verbal communication affect his/her emotional responses, and these emotional responses affect his/her behavior. This phenomenon is based on the theory of emotional contagion, mimic, and face feedback. Therefore the non-verbal communication such as greetings, postures and eye-contact manners through the personal interactions between salespersons and customers, can be said to be an antecedent variable which affects the positive responses of customer. As a result of the study, the kinesic of salesperson's non-verbal communication was found to affect customers' non-verbal communication, and customers' non-verbal communication affect emotional responses experienced at service encounter, and customers' positive emotion affect customers' behavior responses. This result provides an opportunity which makes one turn eyes on salespersons' non-verbal communication at sales encounter both practically and scientifically, through introducing salespersons' non-verbal communication as an important factor which can enhance customers' positive responses but has been passed over by the previous studies.

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Development and Validation of the Social media Anxiety and Anger Contagion Scale (소셜 미디어 불안과 분노 전염 척도의 개발 및 타당화)

  • Taeho, Moon;Wonyoung, Song
    • Korean Journal of Culture and Social Issue
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    • v.28 no.4
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    • pp.717-748
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    • 2022
  • This study was conducted to develop and validate the social media anxiety and anger scale(SAACS), which measures emotions, especially anxiety and anger that can be contagioned to individuals, through posts and comments on social conflicts in social media. A literature search was conducted on social conflicts in social media, 12 factors(anxiety and anger about gender, crime, generation, wealth gap, politics, region) were selected. Then questions were developed after looking into previous literature and reviewing community posts and comments, and 105 preliminary questions were selected. Following the results of exploratory and confirmatory factor analysis for people aged 20 to 39 age group, SAACS was revised to 12 factors(anxiety and anger about gender, crime, generation, wealth gap, politics, and region) and 48 questions. When verifying the validity, the SAACS had a significant level of correlation with the SNS addiction tendency scale, Rosenberg self-esteem scale, Korean aggression questionnaire(K-AQ), and the state-trait anxiety inventory(STAI-X). SAACS showed no significant correlation with Korean emotional contagion scale(K-ECS). Finally, based on the results, the implications of this study and suggestions for future studies were discussed.

The Relation between Exposure to the News of the nth Room Case and World Assumptions: The Mediating Effect of Indirect Trauma (n번방 사건에 관한 뉴스 노출과 세상에 대한 신념의 관계: 간접 외상의 매개 효과를 중심으로)

  • Kim, Chayoung;Park, Hyekyung
    • Korean Journal of Culture and Social Issue
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    • v.27 no.3
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    • pp.237-258
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    • 2021
  • The purpose of this research was to empirically explore the association between exposure to news of the nth Room Case, indirect trauma, and beliefs about the world among adults in their 20s. A total of 228 adults in their 20s participated in an online survey designed to study the association above. Analysis using SPSS 25.0 showed that participants who were exposed to more related news immediately after the nth Room case was revealed experienced a higher level of indirect trauma. Furthermore, indirect trauma fully mediated the relationship between exposure to the news of the nth Room Case and beliefs about the world. This study empirically demonstrated the impact of news exposure on beliefs about the world through indirect trauma, suggesting that, like disasters, sex crimes can cause indirect trauma to third parties through the news. However, this study was limited to adults in their 20s, and most of the participants were women; therefore, future studies using samples representing demographically more diverse groups are needed. Future research could also examine the possibility of emotional contagion mediating or moderating the relationship between news exposure and indirect trauma.