• The Journal of Information Systems
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• v.11 no.2
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• pp.47-72
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• 2002

In the beginning of new millennium, Business-to-Business(B2B) Electronic Commerce(EC) is a hot issues of the world business and economic communities. The market of B2B EC is increasing rapidly, and become a more complex and competitive because many participants and intermediaries are play on their own objectives and strategies. To cope with the situation, participants of B2B EC market should make play with a competitive strategies. So, the participant enterprises must know the critical success factors of their own EC market. This study identifies B2B EC success factor measurement sets, and explores several success factors based on the perceived importance of B2B EC practitioner in the manufacturing enterprises. The study tests the differences of success factors by IS level, EC business model characteristics, and EC introduction and operating characteristics.

• Management Science and Financial Engineering
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• v.11 no.3
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• pp.109-124
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• 2005

The study on the critical success factors (CSF) for electronic commerce systems has been a hot topic in both academe and industry. On the basis of reviewing papers on CSF and analyzing their problems, this paper designs the initial assessment indictors and website features and functions influencing EC success. Using Delphi survey and data analysis, we get the five important assessment indictors and seven important web features and functions. Furthermore, the hypothesis of CSF model is proposed. Finally, we conduct a survey on the Chinese Publishing Industry to test the hypothesis. The result shows that the hypothesis is partly supported, which means useful and understandable information, complete and timely information, credible and accurate information, all product-related information are the critical success factors for EC publishing industry. This research not only impels EC research in China, but also has instructional effect on the implementation of EC for enterprises to increase the success rate of EC.

• The Journal of Information Systems
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• v.12 no.2
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• pp.91-107
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• 2003

As EC replaces traditional market methods in many places, the market size of EC is greatly expanding year by year according to some researchers. Even though several researchers have proposed several success factors for the success of EC, there are many differences among these factors. The main purpose of this research is to improve the original research works of Lederer et al.(2001) which might have some more modification works. This study modified and added several success factors based on the original research works of Lederer et al.(2001). This modified research works have been tested by using SPSS and Lisrel statical packages. The results of this study shows some improvements against the of original works of Lederer et al.(1991).

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.2
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• pp.54-67
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• 2002

EC(Electronic Commerce) provides much easier access to visual and audio type data for customer. That capability of EC enabled companies to use new internet-based market campaigns and product sales. EC system is becoming an inevitable element for company. However developing actual EC system is not an easy task. It is mainly due to the early stage large development costs. Considering the above importance of EC and developmental issues on EC, this study is intended to figure out EC managerial success factors and analyze the current status of Korean EC market, We believe that the study results could provide the non concrete practical implications for future Korean EC market growth.

• Asia pacific journal of information systems
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• v.13 no.4
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• pp.171-189
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• 2003

The three main purposes of this paper are to (1) identify critical success factors(CSFs) for electronic commerce(EC), (2) investigate the explanatory power of these CSFs on firm performance, and (3) compare differences in evaluating CSFs and explaining impact of CSFs on performance among Korea, Japan, and U.S.A. EC firms. Through a literature review and interviews with managers in EC firms, a list of 16 CSFs consisting of 111 items was compiled. In the second stage, questionnaires were administered to managers of EC companies in Seoul, Korea, Tokyo, Japan, and Texas, U.S.A. Survey results show that CSFs have very significant explanatory power for firm performance in Korea, Japan, and U.S.A. While security, privacy, technical expertise, information about goods/services, and variety of goods/services are the most explanatory CSFs in Korea and Japan, evaluation of EC operations, technical expertise, and ease of use show most explanatory power in U.S.A. In general, respondents in Korean and Japan evaluate CSFs quite differently compared to U.S.A counterparts.

• Proceedings of the Korea Association of Information Systems Conference
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• 2004.11a
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• pp.431-443
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• 2004

Many e-Learning companies are incorporated for the last five years, but most of them are failed or merged by the other company. The main reasons are the absence of competitive strategies and recognition of critical success factors. There are many researches on the critical success factors of Information System (IS) and Electronic Commerce (EC) . We derived e-Learning success factors from the previous IS and EC researches. We classified the success factors into five dimensions, (1) contents management, (2) learner management, (3) business strategy, (4) organizational support and ability, (5) learning management system (LMS), and each dimension has 9 or more success factors measurement items. We surveyed the perceived importance of the success factors from the manager of South Korea e-Learning firms. The paper categorized the items into two or more factors for each dimension by the exploratory factor analysis. Finally, we conducted one-way ANOVA for each success factors by the business model. As a result, there is different importance level for each success factors by the business model. We concluded that each e-Learning company needs different strategies to their business model.

• Asia pacific journal of information systems
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• v.12 no.4
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• pp.37-53
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• 2002

The three main purposes of this paper are to (1) identify critical success factors(CSF's) for electronic commerce(EC), (2) investigate the explanatory power of these CSF's on firm performance, and (3) compare differences in evaluating CSF's and explaining impact of CSF's on performance between Korean and U.S.A. EC managers. Through a literature review and interviews with managers in EC firms, a list of 16 CSF's consisting of 111 items was compiled. In the second stage, questionnaires were administered to managers of EC companies in Seoul, Korea and Texas, U.S.A. Survey results show that CSF's have very significant explanatory power for firm performance in both Korean and U.S.A. While security, privacy, technical expertise, information about goods/services, and variety of goods/services are the most explanatory CSF's in Korea, evaluation of EC operations, technical expertise, and ease of use show most explanatory power in U.S.A. This analysis confirms the fact that customers use EC if they feel comfortable about navigating EC for information about a variety of goods/services without technical difficulty and in a secure and private way.

• Information Systems Review
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• v.1 no.2
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• pp.137-152
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• 1999

• The Journal of the Korea Contents Association
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• v.1 no.1
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• pp.32-40
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• 2001

EC(Electronic Commerce) reduces the middle love of business process and makes the gap doser between suppliers and consumers. EC also makes it possible to products and much more satisfaction to consumers reducing costs. Thus when we study EC, we need to consider business side of EC as well as its technical side. With that point, this study classifies the business factors of EC systematically. This study does not enumerate bits of the factors but present a business technology framework to analyze the mutual relations among the factors.

• Asia pacific journal of information systems
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• v.8 no.1
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• pp.103-124
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• 1998

The recent information society is affected by new technologies including EC(Electronic Commerce), CALS(Commerce At Light Speed), EDI(Electronic Data Interchange), telecommuting and teleconferencing. The research goal of this paper is to identify major failure factors to reduce the dysfunction of EC and to suggest possible strategies that overcome those obstacles. The research methodologies of major failure factors are very similar to those of critical success factors which were widely used in MIS research areas. Ideally EC provides the possibility of a win/win situation for vendors and consumers. A survey study was performed using questionnaires. The factor analysis was performed to identify failure factors. Several hypotheses were set up to identify the major failure factors to reduce the dysfunction of EC. The regession analysis was performed to test those hypotheses and to understand the relationships between the major failure factors identified and the performance variables such as satisfaction, usage, and usefulness. Finally, the paper suggests alternatives to activate EC in terms of regulations, social rules, a technological model, etc.