• Science of Emotion and Sensibility
• /
• v.13 no.3
• /
• pp.523-532
• /
• 2010

In the field of user interface design for interactive product, it is becoming more important than ever to understand emotional quality and its characteristics. By a series of experiments on emotional quality of user interface, this paper aimed to develope a systematic approach to investigating emotional quality. First, a emotional quality framework that consists of 6 dimensions (Usefulness, Easy of Use, Aesthetics, Stimulation, Identification, and Harmony) and 18 elements was developed through two experiments that users and UI expert participated in. Second, by conducting a user survey based on the emotional quality framework, it was illustrated how various emotional qualities of interactive product can be evaluated and what effects they have on overall satisfaction of the product. Finally, this paper analyzed the relative importance of emotional quality dimensions and the contextual factors that change emotional quality, and provided basic knowledge related to the construction of emotional quality for the succeeding studies.

• International Journal of Quality Innovation
• /
• v.5 no.2
• /
• pp.70-78
• /
• 2004

Client-supplier collaboration in new product development (NPD) has been a strategy in response to fierce global competition. Traditionally, Hong Kong suppliers collaborate with worldwide clients through original equipment manufacturing (OEM) arrangement in which suppliers manufacture products according to clients' design. In recent years, a growing number of Hong Kong suppliers have transformed to original design manufacturing (ODM) in which they are assigned a design responsibility other than manufacturing products. The ODM arrangement necessitates a close interaction between clients and suppliers, which brings about intense conflict. Conflict has been recognized as an important factor affecting NPD performance including product quality. This paper studies the conflict handling practices of Hong Kong ODM suppliers based on 87 survey data. The results show that the suppliers frequently adopt effective conflict handling practices by which they can develop products of good quality through better design decisions. The results also suggest that the use of ineffective conflict handling behaviors, particularly avoiding, should be reduced for better product quality.

• Proceedings of the Korean Institute of Building Construction Conference
• /
• 2012.05a
• /
• pp.35-36
• /
• 2012

BIM technology accomplished quantitative development being utilized in various disciplines. However, it is necessary to develop environment and requirement for qualitative improvement of BIM-based project in current transitional period of adopting BIM. The purpose of this study is to develop and apply of quality control requirement for improving the quality of BIM-based architectural design through case study. In particular, by focusing on BIM quality control and its relevant subjects, the minimum standards for BIM quality management are suggested. Also, BIM template is suggested to support the effective application of BIM-based architectural design.

• Korean Journal of Computational Design and Engineering
• /
• v.20 no.1
• /
• pp.22-35
• /
• 2015

As BIM in the construction industry has been activated, the building information reliability - design quality is getting important. Meanwhile, it is still difficult to reflect the quality control experience to the modelling since the current methods are strongly rely on a certain BIM tools or systems with formal logics and limited information for quality checking. Therefore, the checking results may contain a lot of issues unrelated or unnecessary to the BIM qualities. In order to overcome this problem, we firstly performed clash check using a conventional checking tool and secondly interpret the results by an Expert System to filter out more meaningful results. We found this study gave a confirmation that it is possible to improve clash quality control when we link the expert experience to the rule-based automatic checking system.

• Journal of the Korea Fashion and Costume Design Association
• /
• v.19 no.1
• /
• pp.121-134
• /
• 2017

The purpose of this study is to investigate the effect of educational satisfaction on the school conversion intention according to the quality of university education service. To survey the perception of students majoring in Department of Beauty on both colleges and universities of beauty education, we distributed 600 questionnaires and utilized them as final analysis data except for 60 unreturned or defective papers. As a result of t-test and one-way ANOVA, there were differences among university education service quality, education satisfaction and school transfer intention. In addition, the effect of the quality of education service on the education service, the effect of the quality of education service on the school conversion intention, and the quality of the university education service influenced the school conversion intention. The results of this study suggest that, for the development of the beauty education, priority should be given to the facilities and equipments related to the beauty education as well as the importance of leadership and professional teachers and instructors.

• Advances in concrete construction
• /
• v.1 no.1
• /
• pp.45-63
• /
• 2013

Upon completion of new concrete structures, the achieved construction quality always shows a high scatter and variability, and in severe environments, any weaknesses and deficiencies will soon be revealed whatever durability specifications and materials have been applied. To a certain extent, a probability approach to the durability design can take the high scatter and variability into account. However, numerical solutions alone are not sufficient to ensure the durability and service life of concrete structures in severe environments. In the present paper, the basis for a probability-based durability design is briefly outlined and discussed. As a result, some performance-based durability requirements are specified which are used for quality control and quality assurance during concrete construction. The final documentation of achieved construction quality and compliance with the specified durability are key to any rational approach to more controlled and increased durability. As part of the durability design, a service manual for future condition assessment and preventive maintenance of the structure is also produced. It is such a service manual which helps provide the ultimate basis for achieving a more controlled durability and service life of the given concrete structure in the given environment.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 1996.04a
• /
• pp.373-376
• /
• 1996

The design development, and production of a product is one of the greatest challenges which flexible manufacturing systems face today. No matter how a company refines and controls the manufacturing process, if the product is not properly designed, it will not operate correctly or performed well. Therefore the focus on quality of design must be balanced. One such strategy certain to address the managerial and manufacturing of the future is concurrent engineering. Concurrent engineering calls for the consideration and inclusion of product design attributes satisfying all the design constraints such as customer requirements. Furthermore, concurrent engineering has been recently promoted in many industries as a response to competitive marketing pressures. Viewed as a systematic approach of creating high quality products and bringing them to market at lower cost and in significantly less time, it also attracts the attention of quality designers. In this paperm a methodology and model for optimizing the product design, especially selection of optimal design alternative, is developed. The focus of this paper is on product design as the most critical activity of concurrent engineering. The model is based on the customer requirements for quality. Customer requirements for a certain product can be grouped based on the various design attributes. The design attributes have the priorities. The number of design functions. Design attributes value are calculated, however these values are applied to the optimization method. Numerical example will be illustrated.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2004.04a
• /
• pp.490-495
• /
• 2004

• Journal of Korean Society for Quality Management
• /
• v.31 no.2
• /
• pp.40-50
• /
• 2003

This study proposes Environmental Quality Deployment (EQD) by combining an instrument for measuring customer satisfaction (ENVIROQUAL) with a standard tool of product design in manufacturing called quality function deployment (QFD). The EQD presents the conceptual map of House of Environmental Quality as a means to implementation to help a company know what customers perceive as important in making environmentally friendly product and provide a framework for the translation of customer satisfaction into identifiable and measurable conformance specifications for environmentally friendly product design.

• Korean Management Science Review
• /
• v.13 no.2
• /
• pp.177-191
• /
• 1996

Quality is defined as several terms of fitness for use, conformance to requirements or specification, and loss of social effect. And the quality can be classified into design, production and service quality according to its formation of product (or servece). To be satisfactory product, the product must be controlled to maintain the specified level of quality at the whole life cycle of R&D step through disposal step. And the wrong design is one of the great source of cost. Therefore, the quality assurance on the R&D step is very important. This paper suggests a general procedure for the R&D quality assurance and discusses the methods for the reliable design. And a telecommunication equipment is considered as an applied example. Finally, it is discussed some subjects on the R&D quality assurance as further researches.