• Title/Summary/Keyword: Department satisfaction

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A Study on the Job Satisfactions of School Food Service Employees (학교급식 조리원의 직무만족도에 관한 연구)

  • Lee, Ok-Sun;Lee, Yeong-Mi;O, Yu-Jin
    • Journal of the Korean Dietetic Association
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    • v.13 no.3
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    • pp.228-239
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    • 2007
  • The purpose of this study was to identify the variables of foodservice employees's job satisfaction. The questionnaires to measure job satisfaction were completed by 323 employees in the Gyunggi province. Foodservice employees' job satisfaction was evaluated by the modified Smith method(1969). All statistical data analyses were conducted using the Statistical Package for the Social Science(SPSS version 12.0). The study results were as follows; 1. The demographic data showed that 65.3% of respondents aged in 40~49 years old, 96% were married, 68.8% were high school graduates, 10.2% were college graduates and 93.5% were contracted employees. 2. Factors that influenced job satisfaction among employees varied significantly. Older workers tended to be more satisfied in their job. In addition, those who had graduated college showed the highest job satisfaction score(3.03). Subjects who had graduated university showed the lowest job satisfaction score(2.05). Subjects who had worked for 2-3 years showed the highest satisfaction scores concerning their relationships with coworkers(3.33), whereas those who had worked less than 2 years showed the lowest (3.14). Regarding school type, employees working in high schools had the highest job satisfaction scores, whereas those working in middle schools had the lowest. Satisfaction of leaving school time, ‘after 4 pm group’ had the highest score(3.01). 3. The correlation between salary satisfaction and job satisfaction was significant(r=0.307, p<0.001). In addition, the correlation between job satisfaction and work satisfaction was also significant(r=0.444, p<0.001). The correlation between job satisfaction and satisfaction about relations with coworkers was significant(r=0.118, p<0.01). The correlation between salary satisfaction and work satisfaction was significant(r=0.308, p<0.001). The correlation between salary satisfaction and satisfaction about relation with coworkers not significant, but it was negative(r=0.307, p<0.001). The correlation between work satisfaction and satisfaction about relations with coworkers significant(r=0.210, p<0.001). According to this study, job satisfaction and salary were positively related. This study provides foodservice managers useful information for design positions that will increase productivity. Future study is needed to determine the factors that will improve job satisfaction and satisfy the employees' needs, which in turn will improve school food service quality.

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The Influences of Ethical propensity, Self-esteem and Clinical satisfaction on Major satisfaction in Dental hygiene students (치위생과 학생의 윤리성향, 자아존중감, 임상실습 만족이 전공만족도에 미치는 영향)

  • Park, Jeong-Hee;Song, Hye-Jeong;Lee, Bo-Young
    • Journal of the Korea Convergence Society
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    • v.9 no.6
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    • pp.261-269
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    • 2018
  • The purpose of this study is to investigate the influences of ethical propensity, self-esteem and clinical satisfaction on major satisfaction in dental hygiene students. The study was conducted with third grade students in 3 dental hygiene colleges in Gyeongnam and Ulsan. The results were as follows : 1. Self-esteem showed high score in 'Before senior high school student' of the time of department selection, in 'Good' of oral health, in 'Outgoing' of personality and in 'Good' of family atmosphere. 2. Clinical practice satisfaction showed high score in 'Have' of part-time job experience in dental clinic. In case of major satisfaction, there were significantly different means with time of department selection and oral health. 3. The factors that influence to major satisfaction are self-esteem(${\beta}=.165$, p=.000) and clinical satisfaction(${\beta}=.630$, p=.000). It is important that making the curriculum to improve ethical propensity and self-esteem, clinical satisfaction for dental hygiene students.

Job Satisfaction, Subjective Class Identification and Associated Factors of Professional Socialization in Korean Physicians (의사집단의 전문직 사회화 과정과 사회적 지위 만족도, 경제적 보상 만족도 그리고 주관적 계층인식과의 관련성)

  • Yoon, Hyung-Gon;Hwang, In-Kyoung;Mun, Yeong-Bae;Lee, Hee-Young;Yoon, Seok-Jun
    • Journal of Preventive Medicine and Public Health
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    • v.41 no.1
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    • pp.30-38
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    • 2008
  • Objectives : The aim of this study was to determine the relationship between the core properties of professional socialization and social status satisfaction, economic reward satisfaction, and subjective class identification. Methods : Medical knowledge and skill, autonomy, and professional value factors were used as essential properties of professional socialization to determine the association with job satisfaction and subjective class identification. The authors used a self-administered questionnaire survey and collected nationwide data between July and August 2003, with 211 responses used for final analysis. Results : 'Age' and 'trust and respect' were positively associated with social status satisfaction, and 'occupation' was negatively associated. 'Income' and 'trust and respect' were positively related to economic reward satisfaction, and 'practicing for oneself', and 'a sense of duty and attendance' were negatively related. 'Practicing for oneself', 'not believing explanations', and 'a sense of duty and attendance' had a positive relationship with subjective class identification. 'Income', 'knowledge system', 'medical mistakes', 'treating like goods', 'meaning and joy', and 'trust and respect' had a negative relationship. Conclusions : The core property variables of professional socialization had a different relationship with social status satisfaction, economic reward satisfaction and subjective class identification. In particular, many core property variables were associated with subjective class identification positively or negatively. The development of professional socialization would help promote job satisfaction and subjective class identification.

Influence of dental technicians' image and major satisfaction upon dental technology students' dropout intention (치과기공사 이미지와 전공만족도가 치기공과 학생의 중도탈락의도에 미치는 영향)

  • Eun-Ja, Kwon;Chang-Hee, Kim;Hyeong-Mi, Kim
    • Journal of Korean Academy of Dental Administration
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    • v.10 no.1
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    • pp.9-21
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    • 2022
  • This study was carried out to understand the influence of dental technicians' image and major satisfaction on dental technology students' dropout intention. A questionnaire survey was administered to 273 students in the Department of Dental Technology. Frequency analysis, independent sample t-test, one-way ANOVA, and multiple regression analysis were performed. The results are as follows: The image of dental technicians differed significantly depending on factors such as school year, personality, whether a family member is a dental technician or not, reason for choosing a department, difficulty in one's own academic life, and disciplinary life adaptation (p<0.05). The image of dental technicians was seen to be positively perceived when the respondent had an affirmative personality, or had a dental technician among family members or chose the department for its uniqueness, or found no difficulty in academic life, and adapted well to a situational or environmental change. Major satisfaction of dental technicians was seen a meaningful difference in items such as school year, personality, awareness of dental technicians, reason for choosing a department, the difficulty in own academic life, and the disciplinary life adaptation (p<0.05). Individuals with high major satisfaction and low dropout intention included those with a positive personality, who think affirmatively about dental technicians, who chose a department owing to suiting the aptitude and interest or to the uniqueness of the major. The influential factors on dropout intention included general satisfaction out of major satisfaction, perspective and self-confident image among dental technicians, and an awareness of dental technicians. The establishment of a desirable image of dental technicians and the improvement in major satisfaction are considered likely to contribute to reducing the dropout intention of dental technology students.

The change of Employee Satisfaction in Radiology Department by Applying 6 Sigma Method (6 - Sigma 경영혁신기법 시행에 따른 방사선과 내부고객만족도의 변화)

  • Lee, Keun-Ohk;Park, Jai-Soung;Kang, Chung-Hwan;Kim, Mi-Young;Kim, Seung-Sick
    • Quality Improvement in Health Care
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    • v.12 no.1
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    • pp.78-90
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    • 2006
  • Background : The concept of 'service' in a hospital is based on the quality of medical staffs who serve as customer-satisfying media, and this is what distinguishes general hospitals from other business corporations in which customer satisfaction is achieved through commercial products. Thus, the internal employee satisfaction is essential in the improvement of the 'service' and subsequent 'competitiveness' of a hospital. The purpose of this study is to establish internal marketing strategies for a general hospital through regular surveys on employee satisfaction. Method : Surveys on employee satisfaction in radiology department were conducted regularly twice a year in a university hospital with 800 beds 2001 in 2004. The subjects of this study were 35 employees who work in radiology department. The authors developed the questionnaires and the surveys were conducted initially during the first 6 months of the year. After necessary improvements were made by applying 6 Sigma techniques, subsequent surveys were conducted during the latter 6 months of the year and the degree of employee satisfaction was compared. Results : Overall satisfaction increased with a constant rate and the authors were able to assess that the hospital is being gradually stabilized. The degree of satisfaction assessed by multiple choices showed only minor changes. However, as a result of focusing on the demands put forth by the employees through the open questions, the degree of satisfaction increased gradually year after year. Conclusions : It is important to heighten the internal employee satisfaction systematically and harmoniously through the assessment on the demands of the internal customers and feedback-based communications between the management officers and the staffs. Continuous surveys on the internal employee satisfaction will serve to be valuable materials in the establishment of internal marketing strategies for a general hospital.

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Analysis of Factors Related to Job Satisfaction and Turnover Intention of Medical Technologists (임상병리사의 직무만족도와 이직의도 관련 요인분석)

  • Jung-hyun Kim;Joong-soo Yoon;Min-ho Cho
    • Journal of the Health Care and Life Science
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    • v.10 no.1
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    • pp.111-118
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    • 2022
  • This study aimed to differences of satisfaction among the 182 medical technologists (MT) in Korea according to gender, age, carrier, employment status, and hospital type. The results showed that the overall mean of the total satisfaction score is 3.33 and interpersonal satisfaction was the highest with 3.83, followed by job satisfaction, education satisfaction, affiliation satisfaction, working environment satisfaction, leisure satisfaction, turnover intention. The job satisfaction of MT increased with age and experience, and with full-time employees (P<0.05). In order to increase job satisfaction and reduce turnover intentions of MT, practical changes in welfare, wages, and working environment should be considered for both regular and non-regular workers in their 20s with 1 to 3 years of experience who had the lowest job satisfaction and the highest intention to leave. Analysis of these factors, it is expected that the result of this study will serve as important reference material for identifying the intention of turnover and establishing an effective personnel policy.

A Study on Satisfaction of Campus Life by Students at the Dept. of Dental Hygiene, C University (C대학 치위생과 학생들의 대학생활 만족도 조사연구)

  • Goo, Kyong-Mi
    • Journal of Korean society of Dental Hygiene
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    • v.7 no.3
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    • pp.343-354
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    • 2007
  • This study is to provide basic materials for the purpose of maximizing satisfaction of university students with campus life and ensuring competitiveness of university by establishing educational conditions to make university students adapt themselves to campus life, enhancing their satisfaction with campus life and making and executing improvement methods of areas showing low satisfaction with campus life and selects 210 students studying dental hygiene at C university in Jeonnam region as subjects of research and as a result of examining their satisfaction with campus life and department using questionnaire, the following conclusions are obtained. 1. Subjects of research are 39.6% at the first grade, 38.1% at the second grade and 22.3% at the third grade, 51.0% of subjects graduated from academic high school, 70.3% lived in lent house or dormitory, 85.6% had normal health state and 60.4% had good personal relationship with schoolmates. 2. On information of dental hygiene before admission, 50.5% of subjects had it a little. On the Source of information in selecting department, 21.8% was through internet, on the period of selecting department, 33.2% was before application and on motivation of selecting department, 33.2% was because of good employment. 3. On satisfaction with this university, 46.0% answered normal, 34.2% answered they were dissatisfied with university and reasons of such a dissatisfaction were environment around school at 23.3% and scholarship and welfare system at 21.3%. On academic results, 58.4% marked average. On club activity, 82.7% didn't join in any club activity and on their current great trouble, 53.5% answered passing national qualification examination. 4. On satisfaction with department of dental hygiene, 57.4% answered that they were satisfied with their department and 19.3% were dissatisfied with it. On reasons of their dissatisfaction with department, 35.4% answered it was because of poor facility and 20.8%, difficult curriculum. On requirements of professors at department of dental hygiene, 51.5% wanted to have personal contact with their professors. 5. On motivation of employment, 50.5% was for economic reason. On areas desired, 44.1% was dental clinic and on standard of choosing job, 40.1% was job with high salary. On period of employment desired, 75.7% said they wanted to continue to work. 6. There were significant differences at satisfaction with campus life according to grade(p<0.01) and between campus life and satisfaction with department depending on health state(p<0.05). 7. There was statistically significant difference in satisfaction with department according to academic results(p<0.05).

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The Effects of Job Stress, Depression, and Psychological Happiness on Job Satisfaction of Office Workers (직장인의 직무스트레스, 우울, 심리적 행복감이 직무만족도에 미치는 영향)

  • Lee, Hae-Kyung;Nam, Chun-Youn
    • The Journal of Korean Academic Society of Nursing Education
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    • v.21 no.4
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    • pp.490-498
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    • 2015
  • Purpose: The purpose of this study is to identify factors that predict job satisfaction in office workers. Participants were recruited from eight industries in B Ku in D city, and the research was carried out from February 10 until October 10, 2014. Job satisfaction was assessed using the Minnesota Satisfaction Questionnaire (MSQ). Methods: Data was analyzed using Pearson correlation coefficients and a stepwise multiple regression analysis with SPSS/WIN 18.0. There was a negative correlation between job satisfaction and job stress. Results: Job stress (lack of reward, occupational climate, job demand, job insecurity) and psychological happiness were identified as determinants of job satisfaction, which explained 43.6% of the total variance of job satisfaction. Conclusion: The findings provide empirical evidence to help nurses prepare effective interventions related to the mental health promotion of office workers.

A Study on the Job Satisfaction of Child Care Helpers in Seoul City (서울시 아이돌보미의 직무 만족도에 관한 연구)

  • Hwang, Hae-Shin;Yun, Myoung-Ja
    • Journal of the Korean Home Economics Association
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    • v.50 no.4
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    • pp.63-71
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    • 2012
  • This study aimed to investigate the job satisfaction of child care helpers who are service providers in a child care support project. For this study, 302 child care helpers in ten districts within Seoul participated in the present study. A survey was conducted to collect data concerning their job satisfaction. Data were analyzed with descriptive statistics and regression using the SPSSWin 16.0 version. The results of this study were as follows. Generally, child care helpers had a high degree of job satisfaction. In addition, they exhibited the highest degree of satisfaction in relationships and the lowest satisfaction in wages. Furthermore, they demonstrated varying degrees of job satisfaction depending on their individual characteristics, activity characteristics, and activity recognition. The results of the present study can provide useful implications in regards to successful child care support projects.

Analysis of Satisfaction Level Regarding Removable Dentures for Aged Patients in Dental Hospitals or Clinics (치과병·의원 노인환자들의 가철성 의치 사용 만족도 분석)

  • Kim, Soo-Kyung;Gwon, Mi-Young
    • Journal of Korean society of Dental Hygiene
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    • v.6 no.2
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    • pp.93-102
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    • 2006
  • This study investigated the satisfaction level of aged patients over sixty five years old or over who were treated in a dental hospital or clinic in the metropolitan area. The difference in satisfaction level by general characteristics of aged patients and characteristics related to the treatment as well as the correlation of satisfaction level by each factors with the overall satisfaction level of the treatment were analyzed, resulting as follows. 1. Satisfaction level of dentures by each factors resulted as following. Average general satisfaction level marked $3.47{\pm}0.74$, average functional satisfaction level marked $2.66{\pm}0.83$, and aesthetic satisfaction level marked $3.78{\pm}0.65$. 2. There were no significant difference in general and functional satisfaction level by each factors from the population statistic of the participants. Aesthetic satisfaction level differed by the educational background(p=0.01). 3. There were no significant difference in general and aesthetic satisfaction level by the oral health condition as well as the treatment quality. Functional satisfaction level differed by the oral health condition(p=0.01). 4. The correlation of satisfaction level by each factors with the overall satisfaction level of the treatment differed as follows. In case each factors were satisfactory, the overall result of the treatment marked satisfactory as well. However, in case each factors were dissatisfactory, the overall result of the treatment marked dissatisfactory showing difference with the above result(p=0.000). 5. Each factor showed statistically positive correlation. Functional satisfaction level and general satisfaction level showed the highest correlation(r=0.677).

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