• Title/Summary/Keyword: Delivery Industry

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Analyzing the Service Blueprint for Aircraft Cabin Service (항공사 기내서비스의 서비스청사진 분석에 관한 연구)

  • Lee, Ji-Min;Kim, Youn-Sung;Lee, Dong-Won
    • Journal of Korean Society for Quality Management
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    • v.38 no.4
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    • pp.593-600
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    • 2010
  • This study aims to explore the service activities in the aircraft cabin service, develop the service process structure, and design a more efficient service delivery system in Korean airline industry. We prepare the architectural drawings of the basic components in providing the cabin service using the service blueprint technique and service process perspective. Through the case study largely based on our own research and long-time work experiences in the airline industry, we propose service failure points as well as customer waiting points. This study will be helpful for managers at all levels to use the service blueprint strategically or at a shop-floor level and improve their cabin service quality.

A field-based Routing Scheme for Wireless Sensor Networks (무선 센서 네트워크를 위한 필드기반 경로 설정 방법)

  • Lee, Jin-Kwan;Lee, Jong-Chan;Park, Sang Joon;Park, Ki Hong;Choi, Hyung Il
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.4
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    • pp.117-126
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    • 2009
  • The recent interest in sensor networks has led to a number of routing schemes that use the limited resources available at sensor nodes more efficiently. These schemes typically try to find the minimum energy path to optimize energy usage at a node. Some schemes, however, are prone to unbalance of the traffic and energy. To solve this problem, we propose a novel solution: a gradient-field approach which takes account of the minimum cost data delivery, energy consumption balancing, and traffic equalization. We also modify the backoff-based cost field setup algorithm to establish our gradient-field based sensor network and give the algorithm. Simulation results show that the overhead of routing establishment obtained by our algorithm is much less than the one obtained by Flooding. What's more, our approach guarantees the basic Quality of Service (QoS) without extra spending.

User Interface Management - Qualitative Analysis Based on Mobile Phone User Interface Applications - (유저인터페이스 매니지먼트 - Mobile Phone User Interface를 중심으로 한 정성적 고찰 -)

  • Kweon, O-Seong
    • Journal of the Ergonomics Society of Korea
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    • v.26 no.3
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    • pp.53-57
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    • 2007
  • The User Interface (UI) in the company is more important than ever. But the application of UI for the industry use is restricted by various constraints such as delivery, technical limitation, etc. User Interface designers in the company have thought how to set up the UI organization, how to define identity and goal, how to communicate with other teams, what is the best UI process, and many other issues. In this paper, the author discuss the practical issues arisen when User Interface organization is formed and managed based on the mobile phone manufacture's perspective. The pros and cons of location of UI organization, advanced UI organization, UI member formation, UI role, UI output, UI evaluation, and understanding of UI in the society and company are discussed. This discussion will help UI designers in industry to set up and manage UI organization.

Interpretation Works and Online Terminology Information System for the Standardization of Smart Grid Terminologies (스마트그리드 용어 표준화를 위한 뜻풀이 작업 및 온라인 용어 정보시스템 개발)

  • Hwang, Humor;Kim, Jung-Hoon
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.62 no.3
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    • pp.293-299
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    • 2013
  • Power system technologies in the area of smart grid are being converged with communication system technologies or information technologies(IT). This interdisciplinary action affects on two parts vigorously so that IT has become a essential part of power industry. But terminologies of two parts are confused and it is necessary that these are standardized to develop the industry. The interpretation works with scientific and technological standard of the smart grid terminologies which are IEC TC 57 glossary and non-glossary terminologies are introduced. Based on the interpretation works of the smart grid terminologies, an online terminology information system for the standardization of smart grid terminologies is proposed. The system provides the capability of collection and delivery of academic society opinions for the selected and interpreted terminologies.

An Implementation Methodology and Prototyping for Manufacturing CALS/EC System Using IDEF0 and IDEF1X (IDEF0 모델과 IDEF1X 모델의 연계를 통한 제조업 CALS/EC 시스템 구축 방법 및 프로토타입 구현)

  • Kim, Soung-Hie;Lee, Jae-Kwang;Han, Chang-Hee;Cho, Yoon-Ho
    • IE interfaces
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    • v.10 no.3
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    • pp.95-107
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    • 1997
  • In this paper, we suggest the system analysis method that integrate IDEFO and IDEFIX. Based on the method, we propose the procedure which can be used to build CALS/EC system in manufacturing industry. Also, applying the procedure and method to electronic company, we construct the CALSEC prototype system. With the three types of view-point, process, information technology and standard, we proceed the implementation of CALS/EC in manufacturing industry. We divide the electronic company's process into five core process, 1)processes-product concept planning process. 2)product development process, 3)procurement process, 4)delivery/distribution process and 5)customer service process.

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Enhancing Collaboration in Textile e-Marketplace Supply Chains

  • Hwang, Ha-Jin
    • The Journal of Information Systems
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    • v.14 no.3
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    • pp.31-36
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    • 2005
  • Firms seldom survive and prosper solely through their individual efforts. Each firm's performance depends upon the activities and performance of others and hence upon the nature and quality of the direct and indirect relationships a firm develops with its counterparts. Textile companies have tried to improve their organizational competitiveness in order to survive in the digital age global market. The challenge in textile supply chain management is the development of collaboration network which accommodates diverse concerns of various participants while explicitly recognizing interdependencies and promoting effective relationship management. Major contents of the study are as follows. First, ideal collaboration network model from the supply chain of the textile industry is suggested. Second, utilizing the collaboration model, A framework for textile e-marketplaces supply chians is designed to improve customer services and delivery time, to promote information sharing, and shorten product life cycle time. The framework suggested is expected to promote corporate innovation and information sharing, generate infrastructure which provides appropriate communication and operations capabilities for the textile companies.

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CAN TRUST BETWEEN AN OWNER AND A CONTRACTOR BE ESTABLISHED: A PRINCIPAL-AGENT PERSPECTIVE

  • Jiang-wei Xu;Sungwoo Moon
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1474-1478
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    • 2009
  • The cooperation and trust among the project participants play a critical role in the success or failure of any delivery system in construction industry. But it is very difficult to establish trust between an owner and a contractor when rational people only pursue only their own material self-interest. Based on the principal-agent theory, this paper will introduce the altruistic behavior into the traditional principal-agent model, and model the reciprocal behavior between the owner and contractor. We will show that both the owner and the contractor benefit from their reciprocal behavior, and hence trust establishing between them is possible. More importantly, we will proof that the higher the project uncertainty is, the more important trust establishing is.

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How to Integrate the Fourth Industrial Revolution in the Healthcare Industry? (보건의료분야에서 4차산업혁명, 어떻게 대처할 것인가?)

  • Sun-Hee Lee
    • Health Policy and Management
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    • v.33 no.1
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    • pp.1-2
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    • 2023
  • As the industrial paradigm shift, often condensed as the "4th Industrial Revolution," gains momentum, there is a growing need to actively introduce digital healthcare into the medical field. The new administration announced its commitment to become a global leader in the biohealth and digital healthcare sector. To fulfill this pledge, preemptive policy leadership and attention from the government are required. The recent issue of legislating non-face-to-face medical care suggests that introducing digital healthcare goes beyond simply adopting new technologies. Incorporating digital healthcare involves changing the existing healthcare delivery process and coordinating the roles of stakeholders. To successfully change the structure of the medical industry, a mid- to long-term roadmap should be meticulously organized and promoted. Policy efforts are needed to resolve conflicts and lead to compromises through continuous communication with interest groups.

A STUDY ON THE LEVEL OF DEVELOPMENT OF BUILDING INFORMATION MODELING DESIGN PROCESS

  • Khil Chae Kim
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.23-30
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    • 2011
  • The people in the AEC industry have acknowledged and long struggled to solve the critical low productivity issue of the entire construction industry. Integrated Project Delivery has been suggested as a solution to this problem and to take this into practice many countries have come up with BIM guidelines. In order to make this a success, BIM design process and LOD must be dealt in advance. The following research has selected 3 out of 16 guidelines that specifically describes BIM process and LOD, and intends to fully acknowledge its concept by comparing the approach and definition of LOD in the BIM Design Process.

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Establishing an Integrated Control Platform Architecture for Hydrogen Pipe Network

  • MOONSUN PARK;INSEONG KIM;GUTAEK KIM;SEOKYUNG WON
    • International conference on construction engineering and project management
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    • 2024.07a
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    • pp.595-598
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    • 2024
  • This study was conducted to establish a hydrogen pipe network integrated control platform architecture for integrated management of full cycle information and data using digital twin technology, which is widely used in general industry and construction industry. To this end, we present a hardware configuration diagram for platform operators and service delivery methods, and an architecture(functional configuration diagram) for the development of a hydrogen pipe network integrated control platform. The results of this study conducted through the above process are summarized as follows. First, to establish the platform basic structure, the platform hardware configuration diagrams for WEB server, WAS server, DB server, BIM file conversion server, storage, and backup were presented. Second, the architecture(functional configuration diagram) for the hydrogen pipe network platform, platform utilization interface, external system, hydrogen pipe network standard system, and BIM-based hydrogen pipe network digital twin construction was presented to secure consistent data and manage information standards for each construction stage.