• 제목/요약/키워드: Convention Business

검색결과 145건 처리시간 0.032초

온라인 플랫폼 경험: 호스피탈리티 고객 인게이지먼트 및 로열티 향상 방안 (Online Platform Experience: Enhancing Customer Engagement and Loyalty in the Hospitality Industry)

  • 김준형
    • 아태비즈니스연구
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    • 제8권2호
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    • pp.75-94
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    • 2017
  • This study aims to develop a conceptual framework linking antecedents and consequences of online platform experience in the context of hospitality businesses. In doing so, an introduction to online platform experience in the hospitality industry was made, and environmental stimuli, that is, enablers of online platform experience were identified: information, entertainment and relation. Additionally, the theoretical review attempted to explain how customers are likely to be engaged in, and to be loyal to, the hospitality organizations' provisions in the context of online platforms. When presenting the theoretical model, a Stimulus-Organism-Response paradigm was employed to propose the hypotheses predicting positive online platform experience, which seems to derive from internally provoked cognition and affection within individuals, leading to behavioral consequences. This model is expected to be applicable to the online context, where hospitality businesses tend to adopt the concept of gamification and to implement associated loyalty programs. Finally, theoretical and practical implications, along with potential avenues of future research, were discussed.

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수소 충전 시스템의 안전성 평가에 관한 연구 (A study on the safety assessment of Hydrogen refueling system)

  • 김태훈;오영달;이만수
    • 대한안전경영과학회지
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    • 제16권4호
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    • pp.167-173
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    • 2014
  • Hydrogen energy is expanding in range for civil use together with development of pollution-free power sources recently, and it is judged that the use of hydrogen will increase more as a part of carbon dioxide reduction measures according to the Climatic Change Convention. Especially, it is thought that the securement of safety of the used dispenser will be the biggest obstacle in the use of high-pressure hydrogen because the hydrogen station is operated in a high pressure. This study found risks in the process and problems on operation by making use of HAZOP(6 kinds), a qualitative safety evaluation technique, and FMEA(5 kinds), a fault mode effect analysis, for the hydrogen charging system at a hydrogen gas station, derived 6 risk factors from HAZOP and 5 risk factors from FMEA, and prepared measures for it.

서비스업 종사자의 감정노동과 서비스품질의 관계 및 사회적지원의 조절효과 (The relationship between emotional labor and service quality, and the moderating effect of social support in service industry)

  • 임세순;안관영
    • 대한안전경영과학회지
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    • 제17권4호
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    • pp.67-75
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    • 2015
  • This paper reviewed the relationship between emotional labor and service quality, and the moderating effect of superior and coworker support. Based on the responses from 520 hotel employees, the results of multiple regression analysis appeared as follow; 1) deep acting affected positively on all service quality factors(responsiveness, empathy, reliability). 2) surface acting didn't affect significantly on all service quality factors(responsiveness, empathy, reliability). 3) coworker support affected positively on the relationship between deep acting and responsiveness. 4) superior support affected positively on the relationship between deep acting and responsiveness, and on the relationship between surface acting and responsiveness.

KTX차량 MKBSF산출을 통한 신뢰성 연구 (A Study for the KTX Reliability by MKBSF calculation)

  • 유양하;이희성;서승일
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2004년도 추계학술대회 논문집
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    • pp.328-333
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    • 2004
  • With the introduction of KTX, in my view it is necessary to secure the reliability of high-speed trains, make them stabilized at the earliest moment possible, and completely digest them as our own system for the purpose of being second to none in the area of railroad business. I am going to study in this thesis through analysis of train failures by help of MKBSF calculation, breaking from the convention in maintaining the high-speed trains, in order to establish and apply the computerized system called as RCM (Reliability Centered Maintenance), foster manpower in charge of the reliability maintenance, and realize the scientific and efficient maintenance covering the whole field of maintenance. Depending on how efficiently and scientifically we can perform the maintenance activities, we will be able to not only reduce the maintenance cost but also ensure the railroad security, and as a natural consequence improve the railroad image much better.

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호텔 요리사의 인간공학적 작업 위험성 평가 (A Heuristic Approach to the Shift-scheduling Considering the Balance of Work-load in Nuclear Power Plants)

  • 김대호;윤영수;이용희
    • 대한인간공학회지
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    • 제25권4호
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    • pp.1-7
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    • 2006
  • The purpose of this study is to develop an efficient algorithm for the management of the shift schedule in nuclear power plants in consideration with the ergonomic criteria and the regulatory codes. The ergonomic criteria considered are the work hours, overtime-work frequency and working time, start and finishing time of works, allocation of rest times and duty-offs, rotating of shifts, etc. to comply with the regulations such as the Labor Standard Act, the ILO Convention No. 171, 178, "the detailed content of a periodic safety review," enforcement regulations 19-2 of the Atomic Energy Act. The developed algorithm for the shift schedule program adopts a heuristic method to minimize the difference the workload for shift workers in nuclear power plants.

청정개발체제(CDM) 기준선 설계에 관한 연구 (Study on Clean Development Mechanism Baseline Design)

  • 진동근;이상복
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 춘계학술대회
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    • pp.129-134
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    • 2006
  • Environmental pollution was begun to rise suffering increase in population with fast economic growth after industrial revolution teeth. Be, air pollution out of them, pollution most seriously happen, and began to cope in greenhouse gas danger from this time. Presents greenhouse gas problem is becoming universal interest ago, and our country is becoming problem. Wish to reduce greenhouse gas in world climatic change convention through Gyoto mekanijeum to reduce greenhouse gas. Wish to present standard for consideration in among CDM business, base line formation out of them.

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국제환경협약이 우리나라 수출산업에 미치는 영향분석 : 기후환경협약을 중심으로 (Analysis on the effects of the UNFCCC(United Nations Framework Convention on Climate Change) on the Primary Exports Industry of Korea)

  • 조용석;정윤세
    • 무역학회지
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    • 제47권4호
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    • pp.15-33
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    • 2022
  • This study is to investigate multilateral environmental agreements,mainly UNFCCC on the primary export industry of Korea and to make a policy recommendation. Mostly literature reviews are focused on the traditional multilateral environmental agreements and the for the most part analysis are conducted prior to the Paris agreement. The result of survey indicates that many companies have not yet felt burden on their business due to UNFCCC(decarbonization) and have monitored the related policies. But the companies ask the government for strong incentives. The paper implies that enforcing strong government incentives, upgrading usage of the nuclear power, improving the related government legislation, setting up the special task force team with government and private sectors are needed.

A Test of the Psychological Distance Effect for Online Travel Reviews Based on Construal-Level Theory

  • Seunghun Shin;Namho Chung;Doyong Kang;Chulmo Koo
    • Asia pacific journal of information systems
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    • 제27권4호
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    • pp.216-232
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    • 2017
  • This study's objective is to use the construal-level theory (CLT) to explore the effect of the utility of online travel reviews on tourists' perception. To accomplish this goal, online travel reviews are divided into two different categories based on concreteness, and the usefulness of each review is compared with the temporal dimension of psychological distance. The results show that close future tourists are more influenced by concrete reviews than abstract reviews; however, the far future tourists are more influenced by abstract reviews than concrete reviews. Based on these results, theoretical and practical implications are discussed, and suggestions are made for future research.

유비쿼터스 컴퓨팅 서비스 모델 분석: 전시장 폐기물 관리 서비스 사례 (Developing Ubiquitous Computing Service Model for the Waste Management at the Convention Center)

  • 류성렬;김경규;장항배;이창희
    • 한국콘텐츠학회논문지
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    • 제9권1호
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    • pp.312-322
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    • 2009
  • 유비쿼터스 컴퓨팅은 가상공간과 물리공간의 연계를 통하여, 새로운 비즈니스 가치를 창조할 수 있는 잠재력을 가지는 것으로 기대된다. 그러나 아직까지 유비쿼터스 컴퓨팅 기술을 활용하여 서비스를 개발하기 위한 방법론은 부족한 실정이다. 따라서 본 연구는 비즈니스 모델에 근거하여 유비쿼터스 컴퓨팅의 새로운 서비스 개발을 위한 체계적인 방법론을 모색하고, 이를 바탕으로 다양한 서비스 분야 중 쓰레기 관리 분야에 적용한 사례를 제공하고자 한다. 또한 본 연구에서는 u-비즈니스 서비스 개발 방법론에 근거하여 개발된 서비스에 대한 평가를 통하여 킬러 서비스를 선정하였을 뿐만 아니라, 현재 개발되고 있는 유비쿼터스 컴퓨팅의 요소 기술을 킬러 서비스에 연계시킴으로써 그 유효성을 확보하고자 하였다. 본 연구 사례는 u-City가 추진하는 친환경적인 유비쿼터스 서비스 모델 구축 시에도 도움을 줄 것으로 기대된다.

미국법원의 판례를 통한 CISG 적용상의 함의 (Implications for the CISG's Applicability concerning U.S. Court's Cases)

  • 한나희;하충룡
    • 통상정보연구
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    • 제18권4호
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    • pp.195-217
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    • 2016
  • 국제물품매매계약에 관한 유엔협약(CISG)은 국제매매의 통일적인 법창출을 통하여 국제무역을 증진시키기 위한 국제조약이다. CISG는 상이한 체약국에 영업소를 둔 당사자간 물품매매계약에 적용된다. 일방당사자가 하나 이상의 영업소가 있는 경우, 영업소는 계약과 이행에 가장 밀접한 관련이 있는 곳이다. 그러나 영업소가 갖는 중요성에도 불구하고 CISG는 아무런 정의를 내리고 있지 않다. 영업소에 대한 정의의 부재는 당사자들의 계약에 CISG를 적용할 것인지 여부를 결정함에 있어 여러 문제들을 야기시킨다. 또한 양 당사자는 CISG 적용을 배제할 수 있다. 그러나 CISG는 당사자들이 명시적으로 배제해야하는지 혹은 묵시적으로도 가능한지를 규정하지 않고 있다. 어떻게 유효하게 CISG를 배제할 수 있는지 살펴볼 필요가 있다. 미국법에 의거하여 CISG는 자기집행조약이다. 따라서 CISG의 규정들은 국제물품매매계약에 실체법으로써 직접 적용된다. 하지만 CISG의 정치적 그리고 경제적 중요성에도 불구하고 미국법원을 이를 간과하고 있다. 본 연구는 우리 기업들의 CISG 적극적인 활용을 위하여 미국법원에서 CISG를 어떻게 인식하고, 해석 및 적용하는지를 판례를 통하여 살펴보았다.

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