• The Journal of Asian Finance, Economics and Business
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• 제8권9호
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• pp.131-141
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• 2021

With the rapid development of the Internet, online shopping has grown so fast that almost any good or service can be sold online today. The popularity and rapid growth of e-commerce signal a huge market opportunity for e-retailers. From the organizational perspective, it is necessary to evaluate and explore what drives customers to buy their products or to use their services. This study, therefore, aims to explain the online purchase intention and its determinants of Vietnamese customers for cosmetics and personal care products. Quantitative data was collected from an online survey conducted among university students, then was put into SPSS and AMOS for further analysis. Descriptive statistics, Cronbach's alpha test, exploratory factor analysis (EFA), regression analysis, and SEM were used to examine data from 434 valid answers. The research findings reveal that four factors positively affect purchase intention: Shopping enjoyment has the most significant impact, followed by trust, benefit, and website quality. On the other hand, perceived risk negatively influences purchase intention. While the cosmetics and personal care industry is thriving with a huge number of producers and consumers throughout the world, this study contributes to the existing literature in terms of capturing customers' needs and developing effective strategies to attract more online users.

• Nutrition Research and Practice
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• 제15권sup1호
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• pp.94-109
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• 2021

BACKGROUND/OBJECTIVES: The coronavirus disease 2019 (COVID-19) outbreak has dramatically changed nearly every aspect of our lives. Although Dietary lifestyle includes attitudes and behaviors to meet their most basic needs, but few studies have examined the pattern of changes in dietary lifestyle driven by COVID-19. This study explores changes in dietary attitudes and behaviors among Korean consumers after COVID-19. SUBJECTS/METHODS: An online survey was conducted with 549 Korean adults aged 20 and older to identify general demographics and changes in dietary attitudes and behaviors. Data were collected from Oct 12 to Oct 18, 2020. Frequency, percentage, and mean values were calculated and a K-means cluster analysis was performed to categorize consumers based on the 5S of dietary attitudes (i.e., savor-oriented, safety-oriented, sustainability-oriented, saving-oriented, and socializing-oriented). RESULTS: Findings indicate consumers considered safety, health, and freshness to be most important when choosing groceries and prepared meal such as home meal replacement and delivery food. Among the types of services, a large proportion of consumers increased their delivery and take-out services. Regarding retail channels, the increase in the use of online retailers was remarkable compared to offline retailers. Finally, consumers were classified into four segments based on changes in dietary attitudes: "most influenced," "seeking safety and sustainability," "abstaining from savor and socializing," and "least influenced." Each type of consumer exhibited statistically significant differences by sex, age, household composition, presence of disease, and perceived risk of COVID-19. CONCLUSIONS: This exploratory study provides initial insights for future research by identifying various aspects of dietary attitudes and behaviors among Korean consumers after COVID-19.

• 아태비즈니스연구
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• 제14권3호
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• pp.25-44
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• 2023

Receiving medical services abroad is an event that involves a high level of risk and stress for most people. This study proposes and empirically examines perceived control as a factor that has a potential to reduce the stress associated with overseas medical experience and enhance satisfaction with it. Based on the research findings in environmental psychology, one's perceived control was divided into cognitive control, behavior control, and decision control. A research model and a set of hypotheses were constructed to investigate the effect of each control on satisfaction and word-of-mouth communications among consumers who had overseas medical service experiences. The data collection was conducted through an online survey of 220 Chinese consumers who had visited Korea as plastic medicine tourists. Satisfaction with their service experience was significantly affected by both behavioral control and decisional control, but not by cognitive control. Thus, Chinese medical tourists prefer to maintain the belief that they are in charge of major decisions associated with the medical procedure, and that the results of the medical procedure will have personally desirable consequences. In addition, satisfaction experienced by Chinese consumers with overseas medical services had a significant impact on their word-of-mouth activities. Based on the research results, a set of academic and practical implications were derived.

• 한국콘텐츠학회논문지
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• 제16권10호
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• pp.311-325
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• 2016

모바일 인스턴트 메신저를 통한 커뮤니케이션이 지닌 특성 중 하나인 이모티콘의 사용 비중은 최근 비약적으로 증가하며 관련 시장도 커지고 있다. 이처럼 모바일 인스턴트 메신저 내 이모티콘 시장 가치가 증대되고 있음에도 불구하고, 이에 대한 학문적 연구는 미흡한 실정이다. 본 연구는 이러한 학문적 간극(gap)을 메우고, 모바일 인스턴트 메신저 서비스 내 이모티콘 시장 확대를 위한 전략 방향을 제안하기 위해 수행되었다. 보다 구체적으로 본 연구는 국내 스마트폰 사용자들이 가장 많이 사용하고 있는 모바일 인스턴트 메신저 앱인 카카오톡을 대상으로 카카오톡 내 이모티콘 구매의도에 영향을 미치는 요인들에 대해 탐색해보고자 한다. 본 연구는 카카오톡 대학생 사용자 193명을 대상으로 설문조사를 통해 진행되었으며, 구조방정식 모형의 경로분석을 사용하여 가설 검증을 하였다. 분석 결과, 모바일 인스턴트 메신저에 대한 소비자의 지각된 혜택은 시스템 신뢰도에 양(+)의 영향을 주었고, 지각된 위험은 음(-)의 영향을 주었다. 또한 이모티콘에 대한 지각된 유용성과 플로우는 각각 이모티콘 사용태도에 양(+)의 영향을 주었다. 그리고 시스템 신뢰도와 이모티콘 사용태도는 이모티콘 구매의도에 각각 양(+)의 영향력을 주는 것으로 밝혀졌다. 본 연구는 게임이나 소셜 네트워크 서비스 등 다른 모바일 관련 서비스 컨텐츠에 비해 상대적으로 연구가 많이 진행되지 않은 모바일 인스턴트 메신저 내 이모티콘 구매에 대한 연구로서 구체적인 이론적, 실무적함의 역시 논하였다.

• 경영과정보연구
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• 제30권1호
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• pp.211-226
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• 2011

본 연구는 인터넷 쇼핑몰의 소비자 구매의도 영향요인을 분석하기 위해 부산 지역의 남녀 대학생을 대상으로 총 300부의 설문지를 배포하여 279부를 실증 분석하였다. 실증분석을 통해 나타난 연구결과를 요약하면, 탐색적 요인분석 결과에서는 소비자 구매의도의 선행요인들은 콘텐츠특성, 상호작용성, 프라이버시위험, 배송위험 그리고 결제안정성으로 분류되었다. 그리고 확보된 타당성과 신뢰성을 바탕으로 요인분석의 단일 차원성이 입증된 각 요인에 대하여 피어슨 상관관계분석을 실시한 결과, 상관계수의 값들이 콘텐츠 특성, 상호작용성, 결제안정성이 정(+)의 상관관계를 보였고 프라이버시위험과 배송위험이 부(-)의 상관관계를 보였다. 끝으로, 인터넷 쇼핑몰의 구매의도를 제고시키기 위해서는 소비자가 지각하는 프라이버시위험과 배송위험을 감소시킬 수 있는 방안과 연구의 한계점도 서술하였다.

• 예술인문사회 융합 멀티미디어 논문지
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• 제5권4호
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• pp.753-760
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• 2015

국내 와인 시장은 매년 대중적 오프-트레이드(Off-Trade) 시장을 중심으로 꾸준히 성장하고 있는데, 이는 와인이 더 이상 일부 애호가 중심의 소비 경향만은 아님을 보여준다. 일반적으로 와인 제품을 구매하는 일은 구매 시 다양한 실패 포인트로 인해 어려움을 겪는 것으로 알려져 있다. 많은 와인 구매자는 와인 구매 전 단계, 구매 도중, 구매 후 과정에서 각기 다른 어려움을 느낀다. 와인구매 그룹은 보통 와인전문가, 와인애호가, 초보자, 문외한 집단으로 구분할 수 있다. 각 집단의 특성마다 지각하는 위험을 분석하고 필요한 와인 구매 시 실패를 줄일 수 있는 방안을 찾기 위해 구매 집단을 리크루팅하였으며, 구매자 페르소나(Persona)를 모델링하고 구매 실패 요인을 극복할 수 있는 시나리오를 도출하는 가이드 개발을 도모하였다.

• 한국생활과학회지
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• 제7권1호
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• pp.61-74
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• 1998

The purpose of this study is to investigate the information search, information use and search outcomes. 420 students in Chungnam and Taejon area were surveyed. Questionnaire survey method and multiple regression and path analysis were used. Some major conclusions were as follows: 1) The levels of the information search, information use and search outcomes were relatively low. 2) The volumes of information search and the contents of information were mainly affected by psycho-behavioral variables. 3) The level of information use was affected by the content of information, desire to seek information, involvement, and previous knowledge. 4) The search outcome was affected positively by the information use, involvement, volume of information search, desire to seek information, and perceived risk. 5) The volume of information search and the information use were the parameter of the search outcomes.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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• pp.523-528
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• 2003

Involvement was defined customers has been the standard of interest of product, service, company. Involvement can explain customers doing more detail than any conception. In the light of this, the brand awareness is important factor to reduce the perceived risk. Therefore, we measured the brand awareness to study whether it affects on decision of product. As a result of study, we could get the following outcome. We found out that the brand awareness effects positive influence on consumer to choose a travel agency. It can be considered as a natural result, but it proved that the brand awareness has a quite important role for decision making process. This study has investigated the relationships between brand awareness satisfaction and involvement about product.

• 대한가정학회지
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• 제34권5호
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• pp.223-234
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• 1996

This paper intends to examine the relationship between the consumer's enduring involvement toward clothing product, fashion innovativeness, and fashion opinion leadership. Specific purposes of the study are: 1) to identify dimensions of the enduring involvement toward clothing based on the theoretical framework; 2) to find out the effects of clothing involvement on fashion innovativeness and fashion innovativeness,m fashion opinion leadership, and demographic variables. The Likert Type questionnaires were used to measure clothing involvement, fashion innovativeness, and fashion opinion leadership. Samples of 389 women(college students, career women, housewives) living in Taegu area were analyzed by factor analysis, Pearson's correlations, t-test, and multiple regression analysis. Main results of the study are as follows: 1) Concept of the enduring involvement toward clothing is composed of five dimensions: fashion, importance, pleasure, self-expression, and perceived buying risk. 2) The clothing involvement is found to have significant influences on fashion innovativeness and fashion opinion leadership. 3) The relationships between the clothing involvement, age, educational level, and marital status are found to be statistically significant.

• 한국정보시스템학회지:정보시스템연구
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• 제16권1호
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• pp.135-158
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• 2007

The purpose of this research is to identify multidimensional motivation factors that determine the piracy of copyrighted digital music. The model is based on TPB(theory of planned behavior) as well as other models in consumer behavior. An empirical study resulted in the following findings. first Both individual's attitude toward music piracy and individual's perceived behavior control have positive impacts on the individual's behavioral intention of piracy. It turned out that perceived behavior control has a stronger impact on behavioral intention than attitude does. Second, the level of individual's moral judgment has negative impacts on both the attitude and behavioral intention toward music piracy. Third, individual's experience in music piracy positively affects the attitude, but does not directly or indirectly affect the behavior intention. Fourth, an economic gain from music piracy is not a significant factor in determining both attitude and behavioral intention. Fifth, the risk of being prosecuted for music piracy is a major factor in determining one's attitude, although the risk is not significant enough to change one's behavioral intention. This research found that individuals' intention to pirate digital music is mainly affected by the moral and ethical standards of the individuals and by the extra resources and abilities they possess. Such factors as economic gain and law enforcement were not significant enough to alter one's behavioral intention. This research is significant in that it established a behavioral model to understand the piracy of copyrighted digital music and that it empirically tested the model with Internet users in Korea. This is one of the first empirical studies in Korea to touch such ethically and perhaps politically sensitive issues as online music piracy.