An Effect of Brand Awareness and Involvement upon choice of product

브랜드 인지도와 관여도가 제품 선택에 미치는 영향에 관한 연구

  • Han Kyong Hee (Dept. of Industrial Engineering, Kyung Hee University) ;
  • Jho Jai Rip (Dept. of Industrial Engineering, Kyung Hee University)
  • Published : 2003.05.01

Abstract

Involvement was defined customers has been the standard of interest of product, service, company. Involvement can explain customers doing more detail than any conception. In the light of this, the brand awareness is important factor to reduce the perceived risk. Therefore, we measured the brand awareness to study whether it affects on decision of product. As a result of study, we could get the following outcome. We found out that the brand awareness effects positive influence on consumer to choose a travel agency. It can be considered as a natural result, but it proved that the brand awareness has a quite important role for decision making process. This study has investigated the relationships between brand awareness satisfaction and involvement about product.

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