• Title/Summary/Keyword: Consumer Opinions

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A study of the impact of the married life of married women from the baby boom generation on the Happiness Index (베이비붐세대 기혼여성의 부부생활이 행복지수에 미치는 영향)

  • Park, Mee Ryeo;Kim, Young Soon
    • Journal of Family Resource Management and Policy Review
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    • v.20 no.3
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    • pp.115-129
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    • 2016
  • This study is about the happiness of married women from the baby boom generation. The study aims to understand the impact of the married life of such women on the happiness index and to improve the happiness of married women by improving married life. The data for this study were drawn from the National Women and Family Panel Survey (4th year data) carried out by the Korean Women's Development Institute. The subjects for the final analysis totaled 885 married women from the baby boom generation, born between 1955 and 1963. Of these, 550 were married women in a dual income family, and 335 were married women in a husband-income family. IBM SPSS Statistic 21.0 was used. The findings from this study are as follows: First, the women's happiness index was higher in cases where the women had a more positive view of their husbands, the more often they were involved in leisure activities, the better their conflict resolution whenever there was a clash of opinions, and the more satisfied they were with the division of household labor. Second, in the case of dual income families, the women's happiness index was higher where they had a positive view of their husbands, their conflicts were better resolved, and the more satisfied they were with the division of household labor. Third, in the case of married women in a husband-income family, their happiness index rose the more positively they perceived their husbands, the more often they were involved in leisure activities together, and the more satisfied they were with the division of household labor.

A Proposal of Cohousing for Dual Income Families in Korea - on the Basis of Interview and Mimic Test - (맞벌이 가족을 위한 코하우징 제안 - 설문지를 이용한 면접조사와 모의실험을 기초로 -)

  • Hahn Joo-Hee;Choi Jung-Shin
    • Journal of the Korean Home Economics Association
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    • v.43 no.11 s.213
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    • pp.73-95
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    • 2005
  • The purpose of this research was to reduce the burden of household management and the difficulty of rearing children, which are two most important obstacles for a dual-income family. For this, we suggested a cohousing project, as an alternative concept to conventional housing, where people can socially interact with each other and share mutual cooperation for a better quality of life. We surveyed the lifestyle of dual-income families in Korea, how they understood the cohousing project and their opinions on it. We carried out a survey with the wives from dual income families who were living in the metropolitan areas including Seoul. We contacted 30 wives for the survey to determine the reality of the double income couple family and interviewed them to make a detailed plan for cohousing based on their understanding and needs. In the results, many women who responded to the interview agreed that cohousing was an ideal housing arrangement for the dual-income family. However, they were anxious that it would take too much time and effort to develop their own housing estate by themselves. Therefore, we looked for a way to save time, efforts and cost in developing a cohousing project and came up with the remodeling as a solution.

A Study for the Community Vitalizing Strategy Through the Revision of Housing Construction Standards for Community Facilities in Apartment Housing Complexes from the Perspective of Professionals (공동주택단지 내 주민공동시설의 기준개선을 통한 커뮤니티 활성화방안에 대한 전문가 의견조사)

  • Shin, Hwa-Kyong;Kim, Young-Joo;Lee, Soo-Jin;Jo, In-Sook
    • Journal of Families and Better Life
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    • v.30 no.1
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    • pp.29-40
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    • 2012
  • The purpose of this study is to find out the problems of current housing construction standards related to community facilities and to suggest the vitalizing strategies that enhance the sense of community among the residents living in apartment housing complexes. For the purpose, three times small group workshops were executed during April 26~May 3, 2010 for 14 professionals in construction company, university, research institute, and housing management company. Based on the results of small group workshops, questionnaire survey for the 10 professionals was done during August 13~23, 2010 to find out the additional opinions about the revision of housing construction standards related to community facilities in apartment housing complexes. Respondents indicated that the current housing standards related to the types and the area of community facility are too strict to respond to the diverse characteristics and needs of residents. Professionals suggested the newly revised standards that sum up the whole area of community facilities instead of the existing standards that regulate the area of each community facility in an apartment housing complex. Also, they recommended the regional community center that include several facilities in one common community building.

Safeguarding Korean Export Trade through Social Media-Driven Risk Identification and Characterization

  • Sithipolvanichgul, Juthamon;Abrahams, Alan S.;Goldberg, David M.;Zaman, Nohel;Baghersad, Milad;Nasri, Leila;Ractham, Peter
    • Journal of Korea Trade
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    • v.24 no.8
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    • pp.39-62
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    • 2020
  • Purpose - Korean exports account for a vast proportion of Korean GDP, and large volumes of Korean products are sold in the United States. Identifying and characterizing actual and potential product hazards related to Korean products is critical to safeguard Korean export trade, as severe quality issues can impair Korea's reputation and reduce global consumer confidence in Korean products. In this study, we develop country-of-origin-based product risk analysis methods for social media with a specific focus on Korean-labeled products, for the purpose of safeguarding Korean export trade. Design/methodology - We employed two social media datasets containing consumer-generated product reviews. Sentiment analysis is a popular text mining technique used to quantify the type and amount of emotion that is expressed in the text. It is a useful tool for gathering customer opinions regarding products. Findings - We document and discuss the specific potential risks found in Korean-labeled products and explain their implications for safeguarding Korean export trade. Finally, we analyze the false positive matches that arise from the established dictionaries that were used for risk discovery and utilize these classification errors to suggest opportunities for the future refinement of the associated automated text analytic methods. Originality/value - Various studies have used online feedback from social media to analyze product defects. However, none of them links their findings to trade promotion and the protection of a specific country's exports. Therefore, it is important to fill this research gap, which could help to safeguard export trade in Korea.

Sentiment analysis of online food product review using ensemble technique (앙상블 기법을 활용한 온라인 음식 상품 리뷰 감성 분석)

  • Kim, Han-Min;Park, Kyungbo
    • Journal of Digital Convergence
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    • v.17 no.4
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    • pp.115-122
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    • 2019
  • In the online marketplace, consumers are exposed to various products and freely express opinions. As consumer product reviews have a important effect on the success of online markets and other consumers, online market needs to accurately analyze the consumers' emotions about their products. Text mining, which is one of the data analysis techniques, can analyze the consumer's reviews on the products and efficiently manage the products. Previous studies have analyzed specific domains and less than 20,000 data, despite the different accuracy of the analysis results depending on the data domain and size. Further, there are few studies on additional factors that can improve the accuracy of analysis. This study analyzed 72,530 review data of food product domain that was not mainly covered in previous studies by using ensemble technique. We also examined the influence of summary review on improving accuracy of analysis. As a result of the study, this study found that Boosting ensemble technique has the highest accuracy of analysis. In addition, the summary review contributed to improving accuracy of the analysis.

DEVELOPING ORAL HEALTH SERVICE DELIVERY SYSTEM FOR THE DISABLED (장애인의 구강건강권 확립을 위한 구강의료 서비스 전달 시스템 개발)

  • Paik, Hye-Ran;Kim, SoYun;Jin, Bo-Hyoung;Lee, Jae-Young;Lim, Yeongwoo;Kim, Young-Jae
    • The Journal of Korea Assosiation for Disability and Oral Health
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    • v.14 no.2
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    • pp.111-120
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    • 2018
  • The need for oral health rights for people with disabilities is very high, and current oral health care system does not fully reflect these demands. Efforts to promote oral health of people with disabilities are urgently needed. In order for the disabled to have oral health rights, access to oral health services for people with disabilities should be improved and barriers to access should be resolved. In this study, we propose oral health service delivery system to guarantee oral health rights for the disabled. In addition, before applying the proposed oral medical delivery system, the external effects of the system application were predicted and the expert verification was conducted to find out the solution. There are some controversies about the development of the service delivery system proposed in this study. As a result of the expert verification, there were disagreements about the suitability of the service provider, the suitability of the service recipient, the appropriateness of the service content and scope, and the appropriateness of the cost and the revenue source. Subsequent Delphi surveys require the development of structured questionnaires for discussions that require consensus. It is expected that a reasonable consensus of expert opinions will be derived.

Analysis of OpinionMining on Consumer Satisfaction of InternetBanks: Focusing on the app review (인터넷전문은행의 소비자 만족에 관한 오피니언 마이닝 분석: 앱 사용 후기 중심으로)

  • Lee, Jong Hwa;Lee, Hyun Kyu
    • The Journal of Information Systems
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    • v.32 no.3
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    • pp.151-164
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    • 2023
  • Purpose This study aims to analyze the current status of consumer awareness on Internet banks by conducting a full investigation and collecting user opinions presented on Google Play. After cateogorizing the current dissatisfaction, we would like to present not only the direction of the Internet bank service of but also the improvements of the platform. Design/methodology/approach Using opinion mining, subjectivity analysis, polarity analysis, and polarity information analysis of comments were conducted step by step to extract negative and positive keywords. The extracted keywords analyzed the weights of the frequently appearing positive and negative keywords using the TF-IDF model. Based on previous studies that negative information is more sensitive to positive information, we tried to confirm the connection, proximity, and mediation of negative keywords. Semantic Network Analysis (SNA) was used to visualize the connection relationship between the negative comment keywords of the three Internet banks. Findings Domestic Internet banks such as Kakao Bank, K-Bank, and Toss Bank have attracted a lot of attention even before they were established, and after establishment, they have secured a wide range of users through platforms that are completely different from existing banks. This study found out that the convenience of the app affects the opening and transaction of non-face-to-face accounts, which are characteristics of domestic Internet banks, which also affects the bank's business strategy. In addition, this study shows that the business characteristics of the company can be identified.

A Study on Qualitative Improvement in the Information Services of University Libraries Through FISP (FISP를 통한 대학도서관 정보서비스 질적 향상에 관한 연구)

  • Chung, Jin-Sik;Roh, Yoon-Ju
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.2
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    • pp.159-170
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    • 2010
  • A survey was conducted with 155 professors in 23 universities in Seoul. The survey investigated recognition and the present condition of FISP among those professors, the results of which were analyzed in terms of three aspects: recognition of FISP, utility and implementation of FISP, and FISP users' satisfaction and opinions. of professors, FISP users were most frequently using it to write a treatise, while non-FISP users failed to use it because they had no information of its existence. Both FISP and non-FISP users significantly favored implementation of FISP and showed very positive intention of using it.

Factors affecting the User Satisfaction and Continuance Usage Intention of Social Network Service (SNS 사용자의 개인적·사회적 특성이 지속적 사용의도에 영향을 미치는 요인 : 생활 공유형 SNS를 중심으로)

  • Kim, Byung-Gon;Yoon, Il-Ki;Park, Heung-Soon
    • Journal of Information Technology Applications and Management
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    • v.23 no.2
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    • pp.207-224
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    • 2016
  • Investments in information and communication technologies (ICT) around the world have grown at an enormous rate over the past two decades, which reflects a new emphasis on consumer mobile devices. A social network service (SNS) is an online service that aims to build social relations among people who share interests and activities. The role of SNS is enormous for communicating ideas and opinions among social participants. The use of SNS has recently become one of the most popular social activities worldwide. This research investigated relation between personal characteristics, social characteristics and user satisfaction on SNS then, analyzed how these factors affecting continuance usage intention on SNS users. The conclusion is summarized as below. The study results show that informativeness, pleasure, innovativeness, relationship and empathy of SNS are having positive impact to some degree on the user satisfaction. Further, the user satisfaction of SNS users and quality of life have a positive impact on the continuance usage intention of SNS users. This results show that various SNS qualities are necessary to actively explore and obtain further information that users intend to find, while they are insufficient in function to provide the information other users require or exchange information with other users through the SNS.

The Credibility of Online Book Review on Customer's Purchasing Decision (온라인 북 리뷰 공신력의 구매 수용자 의사결정에 미치는 영향)

  • Choi, Jae Young;Choi, Jae Woong;Han, Man Yong
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.1
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    • pp.191-205
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    • 2012
  • A book review is one of the most important sources of information which provide the descriptive and evaluative contents about books. Reviews have great influence on consumer behavior because they are believed to be more reliable than information provided by sellers. Readers who read a book review includes information about book decide whether they will buy or not. This study examines customer attitude change by book reviews with regarding to different type of information sources(experts and prior customers) and different directions of messages. We address the following research questions: (1) Can positive book reviews with credibility have a positive impact on acceptance of books? (2) Can negative book reviews with credibility have a negative impact on acceptance of books? The results shows that a credibility is an essential factor for affecting customers' mind. When positive book reviews were written, both expert and customer opinions have a positive impact on acceptance of customers. Given negative book reviews of experts, trustworthiness is more important than expertise. However, a objectivity of customer's reviews is more important.