• Title/Summary/Keyword: Commitment Organizational

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Structural Relationship among Self Leadership, Attitude and Customer Orientation of Employees in Travel Agency (여행사 종사원의 셀프리더십, 태도 및 고객지향성의 구조적 관계)

  • Baek, Hyun;Kim, Yong-Soon
    • The Journal of the Korea Contents Association
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    • v.10 no.5
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    • pp.398-406
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    • 2010
  • The purpose of this study was to research the relationships among self-leadership, job satisfaction, organizational commitment and customer orientation one of the performance variables of employees in travel agency. As more and more travel agency organizations move toward competitive environments, organizational members at all levels are being encouraged to take greater responsibility for their own job tasks and work behaviors. Self-leadership involves the influence people exert over themselves to achieve the self-motivation and self-direction needed to accomplish desirable outcomes. To accomplish this study, it was determined that the analysis derived from a hypothesis and literature reviews and data collected from 206 employees in travel agency.The results of empirical analysis showed as follows. First, Self-leadership has a significant effect on job satisfaction, organizational commitment and customer orientation. Second, Job satisfaction has a significant effect on organizational commitment and customer orientation. Third, Organizational commitment has a significant effect on customer orientation. Based on these findings, the implications and limitations of the study were presented including some directions for future studies.

The Mediating Effects of Motivation between the Job Rotation of Hospital Employees and Organizational Commitment on the Mediating Effects of Motivation (병원종사자의 직무순환과 조직몰입 사이에서 동기부여의 매개효과 검정)

  • Jung, Ju-Hyeun;Ji, Jae-Hoon;Kim, Won-Joong;Yi, Sun-Chan;Kim, Kwang;Choi, Hyun-Ju
    • The Korean Journal of Health Service Management
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    • v.8 no.2
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    • pp.49-59
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    • 2014
  • This study attempted to provide some implications for human resource management of health services organizations by investigating the influence of job rotation on motivation and organizational commitment. For empirical analysis, a study model based on literature review of previous researches was developed, and a survey was conducted for the employees of 8 hospitals located in Busan area. In processing the data, frequency analysis, correlation analysis and path analysis were performed using SPSS 18.0 and AMOS 18.0. Main results of empirical analysis can be summarized as follows: First, procedure of job rotation, did not significantly affect tissue immersion and stimulation, but effect of job rotation, has been found to provide a significant effect. Second, motivation was shown to have a significant influence on emotional and normative commitments, sub-factors of organizational commitment variable. In conclusion, suggest that intentions and opinions of the organizational members need to be actively reflected in job rotations of which the effect can be maximized when they are regularly and reasonably implemented.

A Study on Improving User Satisfaction through Internal Marketing of University Archives (대학기록관의 내부마케팅을 통한 이용자 만족도 제고 방안)

  • Ku, Young-Mi;Hong, Hyun-Jin
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.4
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    • pp.235-254
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    • 2019
  • According to the development of information technology, the paradigm of the archives is shifting from preservation management of past records to use-oriented services. In this regard, this study is conducted an empirical study on the effect of internal marketing factors of university archives on the customer orientation of employees in order to improve organizational satisfaction for users of records information service. Based on the previous research, the delegation of authority, internal communication, management support, and training are established as factors of internal marketing, and the parameters for this are job satisfaction, organizational commitment, customer orientation as dependent variables, and We set up hypothesis between research variables and attempted an analysis through statistical system. In summary, each element of internal marketing showed significant results on job satisfaction and organizational commitment, and management support was most closely related to job satisfaction, organizational commitment, and customer orientation of university archive staff.

Influence of School Foodservice Dietitians' Work Value on Organizational Effectiveness: Moderating Effect of Expectation to the Institution of nutrition Teachers (학교 급식 관리 영양사의 근로가치관이 조직효과성에 미치는 영향 : 영양교사 제도에 대한 기대감의 조절효과를 중심으로)

  • Cha, Myeong-Hwa;Seo, Sun-Hee
    • Journal of the Korean Society of Food Culture
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    • v.21 no.6
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    • pp.702-713
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    • 2006
  • The purpose of this study was to identify the influence of school foodservice dietitians' work value on job satisfaction, organizational commitment, and turnover intentions. Also, this study explored the role of the expectation to the institution of nutrition teachers as a moderating variable in three relationships: 1) between work value and job satisfaction, 2) between work value and organizational commitment, and 3) between work value and turnover intentions. This study surveyed dietitians who worked at school foodservice in Kyunggii and Daegu${\cdot}$Gyeoungbuk province. A total of 509 responses were collected using on-site survey and online survey (response rate 59.3%). This study conducted hierarchical regression analysis to test the moderating effect of the expectation to the institution of nutrition teachers. Results of hierarchical regression showed that work value of status upgrade had a positive effect on job satisfaction to promotion opportunity and salary, and such effect was more significantly apparent in high expectation to new work. In addition, work value of status upgrade had a positive effect on turnover intention, and such effect was more significantly apparent in low expectation to new work environment improvement. Work value of work activity preference also appeared to have a positive effect on organizational commitment, and such effect was more significantly apparent in high expectation to social status and professionalism.

The Effect of Paternalistic Leadership on Affective Commitment and Organizational Citizenship Behavior: Evidence from Chinese Employees (중국 직원들을 대상으로 한 가부장 리더십이 정서적 조직몰입 및 조직 시민행동에 미치는 영향)

  • YeJin Kim;Chanhyuk Shin
    • Journal of the Korean Regional Science Association
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    • v.40 no.1
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    • pp.111-127
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    • 2024
  • Our study investigates the impact of paternalistic leadership on organizational citizenship behavior in the Chinese context. First, we explore whether the benevolent, moral, and authoritative dimensions of paternalistic leadership positively influence organizational citizenship behavior. Second, we examine the mediating role of affective commitment. Third, we investigate whether power distance orientation and follower's age moderate the paternalistic leadership-affective commitment-organizational citizenship behavior mechanism. The results confirm the positive effects of the three sub-dimensions. We also confirm power distance orientation and follower's age moderate the effect of benevolent and moral aspects of paternalistic leadership. These underscore the importance of a dimensional analysis of paternalistic leadership. Theoretical and practical implications are also suggested.

The Effect of Social Welfare Official's Perceived Professionalism on Job Attitude

  • Park, HwieSeo
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.1
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    • pp.115-121
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    • 2017
  • The purpose of this study was to suggest the effective methods for human resource management of social welfare officials through empirical analysis on the relationship between professionalism and job attitude. This study came from the academic background that there have been few previous studies about social welfare officials' professionalism so far. To achieve this purpose, it empirically analyzed professionalism and job attitude through survey to social welfare officials. And as a result, it showed that the elements of professionalism have a significant effect on the variables of job attitude, such as job satisfaction, organizational commitment, and job commitment. Based on this result, it suggested theoretical and political implication that can improve the level of professionalism and job attitude of social welfare officials.

The Role of Arbitration in the Influence of Organizational Intangible Power on Work Commitment and Conflict

  • Kim, Chul-Jung
    • Journal of Arbitration Studies
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    • v.28 no.3
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    • pp.55-73
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    • 2018
  • The purpose of this study is to investigate effects of arbitration in organizational performances by means of literature review. The contents of the study were theoretical studies on the role of intangible power in the organization. By mediating compliance and repulsion, it is intended to reduce conflicts and increase work commitment, which in turn will increase productivity and increase employee self-esteem, and help improve corporate image over the long term. Factors such as the contents of professional power, the content of referent power, the importance and contents of informational power as well as the importance of arbitration were studied. It is found that when arbitration is effective, it can increase work commitment and improve the productivity of the enterprise.

Transformational and Transactional Leadership Styles of The Nurse Administrators and Job Satisfaction, Organizational Commitment in Nursing Service (간호조직에서 리더십 유형과 직무만족, 조직몰입에 관한 연구 -거래적.변혁적 리더십을 중심으로-)

  • 박현태
    • Journal of Korean Academy of Nursing
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    • v.27 no.1
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    • pp.228-241
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    • 1997
  • Today's healthcare environment is changing, driven by demographic, environmental, social, political and technological forces. These rapidly changing healthcare environment and increasingly professional nursing practice indicate that identifying leadership characteristic of nursing leaders and executives is a vital importance in today's time and also mandate innovative leadership for nursing service. Therefore, the purpose of this study is to examined the transformational, transactional leadership styles of the Nurse Administrators. Also described are the relationships between these leadership styles and the job satisfaction. the organizational commitment of their subordinates. The sample consisted of sixteen mid-level nurse administrators, fifty head nurses and one hundred aid fifty-three staff nurses of 4 public & private University Hospitals and 1 General Hospital. Data for this study was collected from Sep. 20 to Oct. 5 by Questionnaire(Bass' MLQ, Job Satisfaction scale developed by Paula(1978), Organizational Commitment scale by Peter et at(1979). The data was analyzed by frequency, percentage, one-way ANOVA, Pearson's Correlation Coefficient with SPSS PC/sup +/ program. Major findings are as follows : Appropriate one-way ANOVA tests revealed that the differences for transformational and transactional leadership styles of nurse executives. mid-level nurse administrators, head nurses as perceived by their immediate subordinates were statistically significant(P<.05), The scores of transformational and contingent reward behaviors were declined of the mid-level nurse administrators, nurse executives. The transactional scores of nurse administrators were lower than trans- formational ones, which is a desirable findings. The result of this study, the head nurses were perceived as the highest transformational leader by their subordinates, and second was the mid-level nurse administrators. The nurse executives received the lowest transformational leadership scores from their subordinates. These results were opposit to the previous studies. And significant positive correlations were founded between transformational leadership including charisma, intellectual stimulation, individual consideration and contingent reward of nurse administrators and the job satisfaction, the organizational commitment of their subordinates. From the data, it can be concluded that transformational leadership style of nurse administrators promotes the job satisfaction, the organizational commitment of thier staff nurses. Therefore leader looks for potential motives in subordinates, seeks to satisfy higher need, and engages the full person of the subordinate resulting in a relationship of mutual stimulation and elevation.

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The Influence of Calling on School Organizational Commitment of School Health Nurses (보건교사의 소명의식이 학교조직몰입에 미치는 영향)

  • Kim, Hyo Soon;Lee, Yoonshin;Kim, Ok Sun;Sok, Sohyune
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.535-543
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    • 2020
  • With the emergence of new infectious diseases and changes in the educational environment, the health problems of school-age students are increasing. Accordingly, the role of school health teachers is expanding and becoming more important. The study was to examine the effect of calling on school organizational commitment of school health nurses. Samples were a total of 143 school health nurses working in elementary, middle, and high schools, Gyeonggi-do, South Korea who understood the purpose of this study and voluntarily participated in the study. Measures were Calling and Vocation Questionnaire-Korea (CVQ-K) and organization commitmen questionnaire. Data were analyzed using SPSS/WIN 23.0 program. The analyses showed that the prediction model for school organizational commitment of school health nurses was significant (F=16.142, p<.001). The value of the adjusted R2 was 0.307, which corresponds to the explanatory power of 30.7%. The factor that was found to have the most influence on school organizational commitment of school health nurses was purpose/meaning (β=.28, p=.011), followed by number of classes (β=-.20, p=.006). In order to improve the school organizational commitment of school health nurses, the purpose/meaning and the number of classes should be considered.

A Study on the effect of Knowledge workers's Job Characteristics on Organizational Commitment -Shared Leadership as a Moderating variable (지식근로자의 직무특성이 조직 몰입도에 미치는 영향 -공유리더십을 조절 변수로)

  • Jee, Cheoulgyu;Chang, Youngchul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.12
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    • pp.5786-5799
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    • 2012
  • In this era of the knowledge-based economy, the most important issue that we faced is the management of the knowledge workers who is the main source of enterprise. There has been a big issue on the organizational commitment recently which is the idea of how much employees have a positive affection to the enterprise they work for and also how much time, knowledge and energy employees are willing to invest for their company success. Improving this concept would provide a meaningful implication in managing the knowledge workers. This research which is based on previous studies, it aims to control the effect on the organizational commitment by Shared Leadership which puts the job characteristics of knowledge workers into a dominant factor. As a result of the study, among the several job characteristics, autonomy and a feedback had a positive effect on the organizational commitment. Shared Leadership as a moderating variable, has shown an affirmative effect on autonomy, a feedback, and problem solving as an independent variable and on the organizational commitment as a dependent variable. However, related to the job complexity, it did not show a notable influence. Also, the Shared Leadership has shown a favorable impact on the feedback and problem solving, but barely effected on autonomy or job complexity.