• Title/Summary/Keyword: Claim Management

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Quality Cost Model for a Product in the User's Viewpoint (제품의 사용자 관점에서의 품질비용 모델)

  • Yi, Sang Yong
    • Journal of Korean Society for Quality Management
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    • v.19 no.2
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    • pp.158-165
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    • 1991
  • The Q-cost has been used in the manufacturing company to decide the optimal level of company's product quality, and to evaluate the effect of company's quality control system since the advent of Q-cost theory. In spite of the following costs are generated in the user side, owing to an unsuitable level of product quality and inadequacy of company's quality control system, these costs are not usually included in the company's Q-cost : (1) the cost generated in relation to a claim proposal as traffic expeneses and transpotation of the product. (2) the cost of maintenance through the useful life of the product, especially accured after quality warranty period. (3) the cost related to the economical efficiency in using the product. (4) the cost ralated to a customer dissatisfaction for the product quality. In this point of view, the contents of user side Q-cost, and the relations between the user side Q-cost and the level of company's product quality are discussed. And then the importance of user side Q-cost in order to determine the optimal quality level is discussed.

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Factors Affecting the Level of Self-Perceived Health Recovery among Injured Workers (산재근로자의 주관적 건강회복 수준에 영향을 미치는 요인 분석)

  • Ko, Min-Seok
    • The Korean Journal of Health Service Management
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    • v.9 no.4
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    • pp.183-196
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    • 2015
  • Objectives : The purpose of this study was to analyze the factors affecting the level of subjective health recovery among injured workers. The aim in this study was to find an efficient worker's compensation service for subjective health recovery among injured workers. Methods : From the 1st panel study of worker's compensation insurance, data for 2,000 injured workers was analyzed with SPSS 22.0 and AMOS 22.0. Results : There was a statistically significant difference in the level of self-perceived health recovery depending on socio-demographic characteristics, disability characteristics and medical care services. Factors such as gender, education level, socio-economic level, disability level, claim duration, and treatment duration appropriacy affected the level of self-perceived health recovery. Conclusions : Worker's compensation services should take into consideration the factors that affect the health recovery of injured workers.

A Study on the Oil Pollution Compensation System in Korea (우리나라 유류오염보상제도에 관한 고찰)

  • 서동오
    • Journal of the Korean Institute of Navigation
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    • v.17 no.4
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    • pp.73-87
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    • 1993
  • As a result of accepting the '71 FUND Convention and enforcing the Oil Pollution Compensation Act 1992, we observed some benefits and costa. This paper analyses those benefits and costs and suggests se-veral key policy recommendations for the estasblishment of an effective oil pollution compensation regime in Korea. This paper identifies the said benefits and costs as follows : First, by establishing the oil pollu-tion compensation system as same as the international level, most of small and medium size of oil pollution damage which are caused by coastal tankers will be compensated by FUND. Second, most of oil pollution damage which are not covered by '69 CLC will be compensated by FUND. Third, some parts of FUND Contribution Fee and CRISTAL Contribution Fee to be charged by major oil companies will be doubled. However the limit of international oil pollution compensation system and the loophole outside the Oil Pol-lution Compensation Act 1992 suggest followings : 1) Radical risk management and insurance manage-ment of ocean going tanker owners, 2) Establishment of oil pollution claim settlement system, 3) Enforce-ment of crew and ship management for coastal tanker and 4) Establishment of Korean P & I Club.

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Valuation of Options in Incomplete Markets (불완전시장 하에서의 옵션가격의 결정)

  • Park, Byungwook
    • Journal of the Korean Operations Research and Management Science Society
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    • v.29 no.2
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    • pp.45-57
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    • 2004
  • The purpose of this paper is studying the valuation of option prices in Incomplete markets. A market is said to be incomplete if the given traded assets are insufficient to hedge a contingent claim. This situation occurs, for example, when the underlying stock process follows jump-diffusion processes. Due to the jump part, it is impossible to construct a hedging portfolio with stocks and riskless assets. Contrary to the case of a complete market in which only one equivalent martingale measure exists, there are infinite numbers of equivalent martingale measures in an incomplete market. Our research here is focusing on risk minimizing hedging strategy and its associated minimal martingale measure under the jump-diffusion processes. Based on this risk minimizing hedging strategy, we characterize the dynamics of a risky asset and derive the valuation formula for an option price. The main contribution of this paper is to obtain an analytical formula for a European option price under the jump-diffusion processes using the minimal martingale measure.

Field Data Analyses of Two-Dimensional Warranty Data (이차원 보증 사용현장데이터의 분석)

  • Jung Min;Bai Do Sun
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2002.05a
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    • pp.762-766
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    • 2002
  • This paper proposes a method or estimating lifetime distribution for products under two-dimensional warranty in which age and usage are used simultaneously to determine the eligibility of a warranty claim. For such a case, existing methods reduce the two-dimensional time stale to a single stale assuming that the two variables have a functional relationship. This assumption is, however, not appropriate since the functional relationship is unknown in practice. In this paper, the field age and usage data are modeled with a bivariate lifetime distribution. Method of obtaining maximum likelihood estimators is outlined, their asymptotic properties are studied and specific formulas for a bivariate Weibull distribution are obtained. The proposed model is compared with the existing one which assumes a lineal relationship between the two variables Simulation studios are performed to investigate the effect of the degree of dependency between the two variables.

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A Study on the Empirical Cases of Electronic Democracy Focused on Internet Voting for the G2C(Government to Customer) Environment (G2C 환경을 위한 인터넷 선거 중심의 전자민주주의의 사례 연구)

  • 양광모;김형진
    • Journal of the Korea Safety Management & Science
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    • v.5 no.3
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    • pp.121-131
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    • 2003
  • This study centers on how the electronic democracy which is expected to be a political system of information society may increase civic participation and develop political system. On the other hand, critics of internet voting claim that the technology required to properly authenticate voters and assure the accuracy and integrity of the election system either does not exist or is not widespread enough in society to be equitable and effective. In order to capture the potential that this new technology offers, it must be implemented correctly, upon a well-conceived framework of standards and procedures. At the same time, government must seek the advice of industry leaders as well as social activists so as to avoid the many obstacles that will undoubtedly arise.

Cost Analysis on Warranty Policies Using Freund's Bivariate Exponential Distribution

  • Park, Minjae;Kim, Jae-Young
    • Journal of Korean Society for Quality Management
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    • v.42 no.1
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    • pp.1-14
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    • 2014
  • Purpose: In this paper, the minimal repair-replacement warranty policy is used to carry out a warranty cost analysis with warranty servicing times and failure times that are statistically correlated to bivariate distributions. Methods: Based on the developed approach by Park and Pham (2012a), we investigate the property of the Freund's bivariate exponential distribution and obtain the number of warranty services using the field data to conduct the warranty cost analysis. Results: Maximum likelihood estimates are presented to estimate the parameters and the warranty model is investigated using a Freund's bivariate exponential distribution. A numerical example is discussed to deal with the applicability of the developed approach in the paper. Conclusion: A novel approach of analyzing the warranty cost is proposed for a product in which failure times and warranty servicing times are used simultaneously to investigate the eligibility of a warranty claim.

A Study on Constructing Order-Production System through Integrated E-Mail and Database (E-mail과 DB연계를 통한 주문-생산시스템 구축연구)

  • 정한욱;이창호
    • Journal of the Korea Safety Management & Science
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    • v.2 no.2
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    • pp.155-165
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    • 2000
  • Many enterprises are performing the effective database applications with VAN(Value Added Network) or WAN(Web Added Network) . But it is very difficult and expensive. So we suggest low-cost database system within long distance area through personal computers. This system is very powerful for flexibility. It may be estimated it's value highly because they develop the program without high programming skill. This study would be used between company with company and/or between branch with branch, for example, customer claim information, inventory information, product order etc. It is important not importing document but importing data in document. Then end-user can accomplish analysis and decision-making with their own database. It would enhance productivity in many enterprises.

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A Study on Occupational Safety and Health among Child Care Workers : An Empirical Investigation (돌봄 서비스 종사자의 안전보건 실태와 개선방안 고찰 : 어린이집 보육교사를 중심으로)

  • Lee, Jaehee;Joo, Sun Tae;Lim, Jin Seok
    • Journal of the Korea Safety Management & Science
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    • v.23 no.1
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    • pp.1-8
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    • 2021
  • The purpose of this study is to investigated occupational accidents of child care worker. We surveyed 392 childcare worker to investigate their experience of occupational accidents. Fifteen percent of the respondents from occupational accdients survey for child care workers reported that they had experienced more than one occupational accident, but mostly did not claim Occupational Safety and Health Insurance. We suggested policy tasks to improve system for protecting child care workers.

Development of Delay Responsibility Determination Model based on the Probabilistic Risk Analysis

  • Cho, Ji Hoon;Lim, Dong Yui;Kim, Sang Bum
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.599-599
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    • 2015
  • This research attempts to resolve the construction delay issues of indirect delays by developing the "Delay Responsibility Determination Model" (DRM) based on probabilistic risk analysis. DRM is envisioned to provide a way of quantitatively analyzing impacts of delayed activities while considering both direct and indirect influences. With the successful development of DRM, it would be possible to present relative probabilistic measures to all the related stakeholders in terms of their contributions to schedule delays. Upon the development completion of DRM, "Korean Construction Delay Claim/Dispute Resolution Protocols" will also be prepared to facilitate the effective use of DRM.

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