• 제목/요약/키워드: Business process orientation

검색결과 134건 처리시간 0.021초

정보기술전략과 비즈니스 프로세스 개선이 기업성과에 미치는 영향에 관한 연구 (The study about the effect of IT strategy and business process renovation)

  • 박찬욱;전성현
    • 한국전자거래학회:학술대회논문집
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    • 한국전자거래학회 2005년도 종합학술대회
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    • pp.131-136
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    • 2005
  • 최근의 많은 기업들이 정보화 추진에 있어서 정보기술전략과 비즈니스 프로세스 개선을 동시에 추진할 때 기업성과가 높게 나타난다고 하고 있다. 따라서 본 연구에서는 이러한 정보화 추진에 있어서 정보기술전략과 비즈니스 프로세스 개선을 병행하여 추진할 때 기업과가 높이 나타나는지를 실증적으로 규명하기 위해 연구에 대한 구성개념을 기술지향성 과 업무지향성 나누고, 이들에 대한 종속변수로서 기업성과를 설정하였다. 가설검정 결과를 보면 기술지향성은 기업성과에 영향을 미치고 있다. 또한 업무지향성과 기술지향성은 상호작용에 의해 기업성과에 보다 더 유의한 영향을 미치는 것으로 조사되었다. 이러한 결과를 종합해 보면 기업이 정보화를 추진하고 투자함에 있어서 정보기술적인 측면의 기술지향성만을 추구하는 것보다는 비즈니스 프로세스 개선 관점의 업무지향성과 동시에 추진하는 것이 기업성과가 높이 나타남을 확인할 수 있었다.

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EA as an Actionable Architecture

  • 정찬기
    • 정보화연구
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    • 제9권2호
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    • pp.133-142
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    • 2012
  • Gartner predicts that by 2012, 40% of EA programs will be stopped due to poor execution and the failure of delivering business value. An organization needs a practical solution to achieve an EA vision. The EA essential approach should be that of business service and process orientation than systems and IT orientation. We propose an Actionable Enterprise Architecture (AEA) which is based on BPM (Business Process Management) and SOA (Service Oriented Architecture), and connected to service & process orientation and engineering. The architecture proposed provides traceability between service-oriented enterprise architecture and its solution. The proposed architecture can transform enterprise architecture from conceptual to physical levels (solutions) with a service and business process paradigm.

제조기업의 시장지향성이 품질경영활동과 경영성과에 미치는 영향에 관한 연구 (A Study on the Effects of the Manufacturer's Market Orientation on Quality Management activity and Business Performance)

  • 원유영;박종우;송광석;신호철
    • 유통과학연구
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    • 제11권6호
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    • pp.81-89
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    • 2013
  • Purpose - The market orientation of a manufacturer is a very critical competitive advantage factor in the development of new markets and the sustainability and maintenance of existing ones, achieved through the design of customer-oriented products. This is recognized as a virtuous circle, in which firms grow by means of promoting quality management. However, though market-oriented activities are important in management and operations, they seem to be promoted mainly by large-scale enterprises rather than by small- and medium-scale firms, the latter having invested relatively few company resources. Furthermore, few studies and analyses have examined how market orientation relates to the expansion of quality programs within organizations or with business performance; the market orientation and customer-orientation concepts are mixed together when both are used in research. Given the current market situation in which the servitization of manufacturing firms is rapidly expanding, this study's analysis of the effect on market orientation of manufacturers is a significant contribution. From this perspective, this study has several objectives. First, is to analyze and suggest the relationship between market orientation and quality management activity for manufacturers, focusing on three sub-activities: products, process, and quality management activities. Second, it is intended to identify correlation between manufacturers' market oriented activity and their management performance and then to analyze how market orientation affects business performance. The results of a number of prior studies on the correlation between market orientation and management performance have indicated that market orientation does affect management performance. Third, this study also investigates whether any differences in the relationship among market orientation, quality management activity and business performance occur according to company size. The results are used to present operational suggestions for large- and small- and medium-size firms. Research design, data, methodology - This study seeks to analyze and identify the causal features of the organic relationship among market orientation, quality management, and management performance for Korean manufacturing companies using three years (2005-2007) of market orientation, quality management, and business performance data. Subsequently, structural equation modeling was used to analyze the causal features of related factors and it aims to identify the features of market orientation, quality management, and business performance. Results - The analysis examined how market orientation affected the quality management and management performance of 159 smalland medium-size companies. In particular, enterprise quality management was analyzed in relation to management performance with a focus on activities such as leadership, measurement and improvement, quality control, cost management, and process management. Conclusions - The result of the analysis show that market orientation significantly affected all of the quality management activities and that market orientation in turn significantly affected organizational performance. The result of analysis indicate that quality management activities have a significant effect on quality control and cost management.

조직의 서비스지향성이 기업성과에 미치는 영향 (The Effects of Organizational Service-orientation on Business Performance)

  • 서창적;한원윤
    • 품질경영학회지
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    • 제28권4호
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    • pp.161-183
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    • 2000
  • This empirical research examines the effects of organizational service-orientation on business performance such as employee satisfaction, customer satisfaction and financial performance comprehensively. The service-orientation has been considered very importantly for delivering excellent service quality and customer value in many existing studies. Also service type's arbitrating effects on the relationship between service-orientation factors and business performance are investigated in this research. The data were collected from employees in hospitals and fast-foods with the questionnaire. And the several statistical methods were used for analysing. Consequently we could find that the comprehensive service-orientation factors gave the significant effects on the business performance. And service type's arbitrating effects sere apparent. It was revealed that the customization of service package and the customers' influence on service process must be considered as the important variables which have the significant effects on business performance.

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유비쿼터스 환경에서 기업가정신과 기업역량이 기업성과에 미치는 영향에 관한 연구 - 중소기업을 중심으로 - (An Study on the Effects of Entrepreneurship and Company Competence on the Business Performances in Ubiquitous Environments - Focused on the Small and Medium Business -)

  • 박규영;허은경
    • 통상정보연구
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    • 제11권1호
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    • pp.239-264
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    • 2009
  • As the competitive market environment and industry circumstances become more and more competitive on a daily basis, it is not easy to find an opportunity to initiate small business, or increase performances of Small and Medium Business. The research findings are as follows. First, entrepreneurship(innovation, progressive, social responsibility) has significant effects on the market orientation. Second, company competence(individual resource, technology resource) has significant effects on the market orientation. Third, market orientation has significant effects on the non-financial performance(Internal process performance, learning & growth performance, customer performance). Finally, non-financial performance(Internal process performance, learning & growth performance, customer performance) has significant effects on the financial performance.

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중소기업의 최고경영자 특성, 시장지향성 및 성과간의 구조적 관계에 관한 연구 (A Study on the Structural Relationship between Market Orientation and Performance of CEO's in Small and Medium-sized Companies)

  • 나상균
    • 대한안전경영과학회지
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    • 제11권4호
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    • pp.301-310
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    • 2009
  • The present study analyzed empirically the structural relationship among characters, market orientation and performance of CEO's in small and medium-sized companies. The analysis showed that market orientation is affected by CEO's characters in the industry. It was also revealed from the analysis that the business performance and technical renovation of small and medium-sized companies rely fairly on their market orientation. These findings are believed to have great significance in the process of creating market orientation by the industry. That is, CEO's will may play a very important role in pursuit of market orientation and, at the same time, may act as a vital factor for small and medium-sized companies to achieve business performance and to realize technical renovation.

디지털농업화에 따른 농업경영체의 기업성과 결정요인에 관한 융복합 연구 -재정지원 프로그램 활용의 조절효과 중심으로- (A Study on the Determinants of Business Performance of Agricultural Firms with the Digital Agriculture -Focused on Moderating Effect of Finance Support Program-)

  • 최선주;허철무
    • 디지털융복합연구
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    • 제20권2호
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    • pp.225-239
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    • 2022
  • 본 연구는 농업경영체 종사자를 대상으로 재정지원 활용을 조절변수로 하여 디지털농업화 요인이 기업성과에 미치는 영향을 연구하였다. 디지털농업화 요인을 디지털기술혁신지향성, 생태계건강성, 운용혁신지향성 및 기업가정신 지향성으로 구분하고 기업성과를 종속변수로 설정하였다. 전국에 소재한 농업경영체 종사자들을 대상으로 수집한 설문지 212부를 실증분석에 사용하였다. SPSS v22.0과 프로세스매크로 v3.4를 활용한 분석결과는 첫째, 디지털기술혁신지향성, 운용혁신지향성 및 기업가정신지향성은 기업성과에 유의한 영향을 미치고 생태계건강성이 기업성과에 미치는 영향은 유의하지 않는 것으로 나타났다. 둘째, 재정지원 활용은 디지털기술혁신지향성과 기업성과, 기업가정신지향성과 기업성과 간의 관계를 유의하게 조절하는 것으로 나타났다. 반면에 운용혁신지향성과 기업성과, 생태계건강성과 기업성과 간의 관계를 유의하게 조절하지 않는 것으로 나타났다. 또한 후속 연구로는 새로운 매개변수 발굴을 통한 매개모형 연구와 조건부과정 모형을 통한 조절된 매개분석 연구가 필요할 것으로 보인다.

연속 기업가의 사업 실패 회복요인에 관한 탐색적 연구: 소상공인을 중심으로 (An Exploratory Study on the Business Failure Recovery Factors of Serial Entrepreneurs: Focusing on Small Business)

  • 이경석;박주연;성창수
    • 벤처창업연구
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    • 제16권6호
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    • pp.17-29
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    • 2021
  • 최근 코로나19의 대유행과 재확산에 따른 사회적 거리두기 조치가 강화되고 있다. 이에 영업시간 제한 등 특히 자영업의 급격한 매출 감소로 폐업으로 내몰린 연속 기업가들이 급증하고 있다. 실패에서 배우는 것은 성공의 과정으로 설명할 수 있지만, 사업 실패는 연속 기업가의 심리적, 경제적 손실의 발생과 함께 부정적 감정으로 표출될 수 있다. 이러한 시점에서 연속 기업가들의 사업실패에 따른 부정적 감정의 회복방안을 모색하는 것은 매우 중요한 문제이다. 최근 창업학 관점에서 연속 기업가들의 사업 실패로 인한 슬픔의 부정적 감정을 처리하는 전략적 모델이 부각되고 있다. 본 연구는 연속 기업가의 사업 실패에 대한 슬픔에서 회복요인을 규명하기 위해, Shepherd(2003)의 상실 지향성, 복원 지향성, 이중적 프로세스의 3개 영역으로 설명하였다. 이를 위해 재창업에 도전한 소상공인 연속 기업가 12명을 대상으로 개별 심층 인터뷰를 진행하여 양적 데이터로 규명되지 않는 회복요인에 대한 속성들을 파악하였다. 연구 결과, 첫째, 회복요인은 개인 지향성, 가족 지향성, 네트워크 지향성 3개 영역으로 나타났다. 자존감, 끈기, 개인 역량, 취미, 자신감, 가족 지지, 네트워크, 종교, 사회적 지원 등 9개의 범주에서 회복 향상에 도움이 되는 것으로 나타났다. 둘째, 회복장애요인은 심리적, 경제적, 환경적 요인의 3개 영역으로 나타났다. 가족, 건강, 사회적 네트워크, 동업자, 경쟁자, 협력업체, 자금, 외부환경, 정부 정책 등 9개 범주에서 부정적인 감정을 지속하게 하는 것으로 나타났다. 셋째, 슬픔에 대한 감정처리 과정은 상실 지향성, 복원 지향성, 이중적 프로세스의 3개 영역으로 확인하였다. 가족, 협력업체 지원, 사회 구성원 지지, 정부 지원, 취미, 네트워크, 업종 변경, 이사, 제3자 시각, 심리학 공부 등 10개의 범주는 슬픔에 대한 감정 처리 과정에서 회복을 강화하는 것을 확인하였다. 연구의 시사점은 다음과 같다. 연속 기업가들의 사업 실패에 따른 슬픔에서 회복하는 과정을 질적 연구로 시도하였다. 특히, Shepherd(2003)의 이론을 적용하여 회복 연구에 도움이 될 수 있는 기초 자료와 향후 실증 연구를 위한 개념적 모델 및 명제를 제시하였으며 이는 향후 학술적으로 다양하게 논의하고 확장할 수 있다.

한국 중소기업의 국제 기업가지향성, IT역량, e-business 기업가 인식이 수출성과에 미치는 영향에 대한 연구 (The Effects of International Entrepreneurial Orientation, IT Capability, and e-Business Entrepreneurial Perceptions on the Export Performance of Korean SMEs)

  • 이예림
    • 무역학회지
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    • 제44권4호
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    • pp.101-114
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    • 2019
  • E-business enables SMEs to reduce transaction costs and maintain export competitiveness in rapidly changing overseas markets. It is required to raise the entrepreneurial awareness of e-business of exporting SMEs. This study examines the characteristics of enterprises that play an important role in the introduction and utilization of e-business by domestic export SMEs. It explores the mechanisms that search and exploit these opportunities in an entrepreneurial way, and examines the process leading to export performance. We conducted a survey for empirical analysis and analyzed the data from 316 companies using e-business in Korea. As a result, both the international entrepreneurial orientation and the IT competence tended to be significant for the perception of e-business entrepreneurs and showed a different pattern in terms of size of influence. In addition, cooperation and operation among e-business entrepreneurs' perceptions have a direct impact on the export performance of SMEs.

여가전문화와 자원소비행동을 이용한 낚시인의 친환경행동 참여과정 연구 (A Study on Recreational Anglers' Participation Process of Environmentally Responsible Behaviors Using Recreation Specialization and Consumptive Orientation Behaviors )

  • 오치옥
    • 수산경영론집
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    • 제54권3호
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    • pp.1-16
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    • 2023
  • For the sustainable use of fishery resources as common resources and the mitigation of conflicts with commercial fishermen, it is essential to understand recreational anglers' participation process of environmentally responsible behaviors (ERB). This study intends to show that the effects of recreation specialization on environmentally responsible behaviors can be weakened due to the characteristics of anglers, who prefer to possess caught fish. Two different research models were tested with two data sets independently collected. The data were analyzed with structural equation modeling. The results show that consumptive orientation, which measures a degree of catching and owning fish, and fishing-specific ERBs negatively affect the relationships between recreation specialization and general ERBs as mediation variables. Implications are further discussed that regulation policies and education programs are needed to change anglers' consumptive orientation and catch-related fishing behaviors.