• Title/Summary/Keyword: Business Process Performance

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The effects of Cognitive Flexibility, Self Concept Clarity and Goal Orientation On Adaptive Performance -Focused on mediation effect of resilience- (인지적유연성, 목표지향성, 자기개념명확성이 조직적응에 미치는 영향에 관한 연구 - 회복탄력성을 중심으로 -)

  • Cho, Young-Bohk;Lee, Na-Young
    • Management & Information Systems Review
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    • v.32 no.3
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    • pp.221-245
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    • 2013
  • The purpose of this study is to examine the factors leading resilience and to investigate the impact of the adaptive performance. The results are as follows: First, Cognitive Flexibility, Self Concept Clarity and Learning Goal Orientation were proved as antecedents predicted to resilience. Second, Cognitive Flexibility had positive effects on all sub variables on adaptive performance and Prove Goal Orientation had positive effects on some sub variables on adaptive performance such as problem solving, cope with uncertainty, cross cultural adaptability. Self Concept Clarity had positive effects on some sub variables on adaptive performance such as problem solving, handle crisis, cross cultural adaptability. Third, Resilience mediated the relationship between Cognitive Flexibility and Adaptive Performance(problem solving, handle crisis, cross cultural adaptability). The hypotheses of the mediation effect of resilience between Goal Orientation, Self Concept Clarity and Adaptive Performance were rejected. Lastly, this study emphasized and verified the importance of resilience in process of adaptive performance. Future studies should be looked for broad variety of resilience factors.

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Cloud Computing Adoption and Job Performance based on Diffusion of Innovation Theory (한국 중소기업의 클라우드 컴퓨팅 오피스환경 도입에 따른 확산요인이 업무성과에 미치는 영향)

  • Kim, Jong Mok;Lee, Junkwan;Kim, Hyung Jae
    • International Area Studies Review
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    • v.21 no.1
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    • pp.97-117
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    • 2017
  • This research highlights the process of adopting cloud computing technology from users' perspective. Concentrating on perceived mechanism from employees side that lead to job performance at work. Cloud computing, the new player in our modern business environment, authors employ diffusion of innovation theory to capture how this new technology affect employees in workplace in terms of job performance. Education for this new system and managerial support by firm were used as moderating variable to test dependent variable, job performance. Research was done through survey from total 284 people working in metropolitan area at South Korea. The result shows that cloud computing system affect positively on work efficiency, and the extent of diffusion factors that influence from the most to least are as follow: 1. Users' Skill, 2. System Quality, 3. Information Quality, 4. Group Awareness, 5. Attitude towards New System. To test diffusion factors of cloud computing and job performance, South Korean people actually felt that cloud computing help their job performance and the extent of diffusion factors that influence from the most to least are as follow: 1. Users' Skill, 2. System Quality, 3. Information Quality, 4. Attitude towards New System, 5. Group Awareness. As for diffusion factors of cloud computing and productivity, result proved that cloud computing really helps firms, and the extent of diffusion factors that influence from the most to least are as follow: 1. Information Quality, 2. Attitude towards New System, 3. Group Awareness, 4. System Quality, 5. Users' Skill. Two moderating variables, employee education and managerial support were tested to prove whether these two variables affect the job performance and the result displays positive affect for both two factors. To conclude, adopting cloud computing helps firms by increase employees' work efficiency and job performance. In order to accelerate the process employees education really matters because users' skill is the most crucial among diffusion factors.

Development of Systematic Process for Estimating Commercialization Duration and Cost of R&D Performance (기술가치 평가를 위한 기술사업화 기간 및 비용 추정체계 개발)

  • Jun, Seoung-Pyo;Choi, Daeheon;Park, Hyun-Woo;Seo, Bong-Goon;Park, Do-Hyung
    • Journal of Intelligence and Information Systems
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    • v.23 no.2
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    • pp.139-160
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    • 2017
  • Technology commercialization creates effective economic value by linking the company's R & D processes and outputs to the market. This technology commercialization is important in that a company can retain and maintain a sustained competitive advantage. In order for a specific technology to be commercialized, it goes through the stage of technical planning, technology research and development, and commercialization. This process involves a lot of time and money. Therefore, the duration and cost of technology commercialization are important decision information for determining the market entry strategy. In addition, it is more important information for a technology investor to rationally evaluate the technology value. In this way, it is very important to scientifically estimate the duration and cost of the technology commercialization. However, research on technology commercialization is insufficient and related methodology are lacking. In this study, we propose an evaluation model that can estimate the duration and cost of R & D technology commercialization for small and medium-sized enterprises. To accomplish this, this study collected the public data of the National Science & Technology Information Service (NTIS) and the survey data provided by the Small and Medium Business Administration. Also this study will develop the estimation model of commercialization duration and cost of R&D performance on using these data based on the market approach, one of the technology valuation methods. Specifically, this study defined the process of commercialization as consisting of development planning, development progress, and commercialization. We collected the data from the NTIS database and the survey of SMEs technical statistics of the Small and Medium Business Administration. We derived the key variables such as stage-wise R&D costs and duration, the factors of the technology itself, the factors of the technology development, and the environmental factors. At first, given data, we estimates the costs and duration in each technology readiness level (basic research, applied research, development research, prototype production, commercialization), for each industry classification. Then, we developed and verified the research model of each industry classification. The results of this study can be summarized as follows. Firstly, it is reflected in the technology valuation model and can be used to estimate the objective economic value of technology. The duration and the cost from the technology development stage to the commercialization stage is a critical factor that has a great influence on the amount of money to discount the future sales from the technology. The results of this study can contribute to more reliable technology valuation because it estimates the commercialization duration and cost scientifically based on past data. Secondly, we have verified models of various fields such as statistical model and data mining model. The statistical model helps us to find the important factors to estimate the duration and cost of technology Commercialization, and the data mining model gives us the rules or algorithms to be applied to an advanced technology valuation system. Finally, this study reaffirms the importance of commercialization costs and durations, which has not been actively studied in previous studies. The results confirm the significant factors to affect the commercialization costs and duration, furthermore the factors are different depending on industry classification. Practically, the results of this study can be reflected in the technology valuation system, which can be provided by national research institutes and R & D staff to provide sophisticated technology valuation. The relevant logic or algorithm of the research result can be implemented independently so that it can be directly reflected in the system, so researchers can use it practically immediately. In conclusion, the results of this study can be a great contribution not only to the theoretical contributions but also to the practical ones.

Critical Review of Global Strategy in Japanese Small- and Medium-sized Companies: A Case of I.S.T Corporation that Dominated the Global Market (일본 중소기업의 글로벌전략과 검토 과제: 세계를 제패한 I.S.T 기업 사례)

  • Kang, Sangmin;Kim, Changju;Tanaka, Mikihiro
    • Journal of East Asia Management
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    • v.1 no.1
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    • pp.29-49
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    • 2020
  • In an intensively competitive global market, small-and medium-sized firms are puzzled about how to develop sustainable competitive advantages against global rivalries, thus leading satisfactory economic performance. However, despite the roles and contributions of such small-and medium-sized firms in the local community and national economies in Japan, little guidance has been offered to the practical issues related to their strategic behaviors toward global management. To fill this notable knowledge gap, this study aims to investigate the conditions in which how Japanese small-and medium-sized could dominates global market, which is one of key challenges in the literature of small business and entrepreneurship. To obtain better insights to this research area, this study undertakes an in-depth interview survey with I.S.T (Industrial Summit Technology) Corporation that shows off the highest global market share (40 per cent) with seamless polyimide tube product widely used in office automation equipment (e.g., copiers and printers). This method of survey is designed to deeply understand historical considerations about how I.S.T Corporation could dominate in the global market of such seamless polyimide tube product. Based on findings drawn from an interview, this study identifies five major factors enabling I.S.T Corporation to be a competitive global hidden company: vision sharing through founder's entrepreneurship, core competence, strategic network, risk management, and employee engagement. Specifically, to become a global hidden champion, sharing the vision motivating employees to partake in shaping company's future will be the first step on the road to global success through founder's entrepreneurship. However, in order to achieve such a vision, the importance of company's core competence cannot be overemphasized, which differentiates your customer solution with those of competitors. As such, a group of experts will be naturally formed and demonstrates your expertise in the global market, thereby building sustainable competitiveness. On the other hand, to maintain sustainable competitiveness, it is necessary to make up for the weaknesses small-and medium-sized firms suffer from competitive resources while strengthening their own strengths through strategic networks with external organizations. Here, every company has to understand the critical role of risk management, which is essential in this process of being global company so as not to lose your own strengths. Last but not least, do not forget the significant effects of employee engagement in firm performance. To enhance employees' engagement, a company has to create an ideal organization culture which fits into company's history and personality. In doing so, such organization culture can allow the vision and strategy to be implemented into detailed business tactics while facilitating employees to challenge the status quo by experimenting with creative ideas.

Issue Leadership and Work Performance: Mediating Effect of Job Challenge and Moderated Mediation Effect of Psychological Ownership (이슈리더십과 조직구성원의 업무성과: 직무 도전성의 매개효과와 심리적 주인의식의 조절된 매개효과)

  • Choi, Suk Bong;Hong, Seon Mi
    • Journal of Korean Society for Quality Management
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    • v.52 no.2
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    • pp.241-254
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    • 2024
  • Purpose: This paper investigated the effects of issue leadership on employees' work performance. It also explored the mediating role of job challenge in the above relationship. We also tested the moderating effect of psychological ownership in the relationship between issue leadership and job challenge. Finally, this paper examined the moderated mediation effect of psychological ownership in the course of affecting issue leadership on work performance via job challenge. Methods: This paper used a cross-sectional design with questionnaires administered to 390 employees working in Korean firms. It applied an hierarchical and multi-regression analysis by using SPSS 22.0 and Hayes' Macro Process to test the proposed hypotheses including a moderated mediation model. Results: As a result of the analysis, first, it was found that the issue leadership had a positive effect on the work performance. Second, it was also found that issue leadership had a positive effect on the job challenge. In addition, job challenge was found to positive mediating effect in the relationship between issue leadership and work performance. Third, we found that the psychological ownership positively moderated the relationship between issue leadership and job challenge. Finally, the moderated mediating effect was found by confirming that the higher the degree of psychological ownership, the stronger the effect of issue leadership on the work performance via job challenge. Conclusion: This paper contributes to the leadership and work performance studies by identifying the role of issue leadership enhancing employee work performance while confirming connection mechanism and boundary conditions strengthening the positive effect of issue leadership on employee work performance.

An Analysis of the Convergence Factors, Convergence Passes, and Convergence Types in Content Industries (콘텐츠의 융합요소 및 융합경로와 융합유형 분석)

  • Rim, Myung Hwan;Lee, Jung Mann
    • Journal of Information Technology Applications and Management
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    • v.20 no.3_spc
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    • pp.295-314
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    • 2013
  • These days a great mix of traditional and digital contents such as movie, broadcasting, advertisement, e-books, music, game, animation, cartoon, character, knowledge information, and art performance are widely available. Many more are yet to come, with improved quality and added features. It is expected that all these contents will be evolved into a new breed of convergence content through the process of consolidation, expansion, integration, and recreation. Across the digital ecosystem, a new formula is being added to the industrial structure : 'Information/Content-Platform/Device-Goods/Service.' In the near future, as a result of technological innovation and convergence, the business sector will lose its boundaries as well, as businesses will be forced to look beyond the product itself and focus more on multi-functionality. Especially, in the era of creative economy, more policies need to be crafted in order to procure a new growth engine for the future with the agenda for convergence between humanities and technology. Therefore, the purpose of this paper is to analyze the concept, factors, elements, types, and cases of convergence, which are the essence of content convergence. This analysis, with its focus on the convergence process, will help identify the effects and limits of content convergence as well as the prospects for convergence contents in the smart ecosystem under the creative economic system.

A Study on the Design Methodology of SE-Based Military Force Construction in Defense Acquisition Process (Focusing on Influencing Factor Priorities) (국방획득 과정에서 SE개념 기반의 군사력건설 설계 방법론 연구(영향요인 우선순위 결정 중심으로))

  • Kim, Heung Bin;Seo, Je Hyeon
    • Journal of the Korean Society of Systems Engineering
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    • v.15 no.2
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    • pp.87-97
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    • 2019
  • This paper focuses on the SE concept based on the weapon system design, which is the lack of systematic research at the stage of military requirements creation prior to acquisition management phase. Influence factors were derived by focusing on the core issues that were at issue in the process of requirements analysis, requirements verification, and business management in recent years. Next, the impact factor was prioritized using the AHP technique and then alternatives were suggested. As a result, through the hierarchical analysis process, 'substantiation of necessity' was found to be the most important factor in the large category, and 'satisfaction of the operating concept' was the most important factor. In addition, as a result of calculating the final weight for each nutritional factor, it was analyzed in order of 'enemy threat response ability', 'response to operational environment change', 'performance considering operational environment', and 'guaranteed power generation'. The results of this analysis suggest which factors should be focused on, firstly, based on the concept of SE by the military and JCS.

Airport Security Process Improving for Advanced Operation and Smart Airport Framework Design (공항 운영 효율성 향상을 위한 보안검색 프로세스 개선 및 스마트 공항 프레임워크 설계)

  • Lee, Jaewhan;Im, Hyeonu;Sohn, Seichang;Ko, Seungyoon;Hong, Ki-Sung;Choi, Sanggyun;Seo, Sangwon;Lee, Chulung
    • Journal of Korean Institute of Industrial Engineers
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    • v.39 no.2
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    • pp.129-134
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    • 2013
  • The airport processes are restricted by some limits of performance objects as size of airport, ability of human resources, capacity of facilities and operational rules. These limitations make passenger handling difficult when passenger numbers increase. In order to solve this problem, we modeled the airport process and analyzed departure passenger arrival, scheduled security manpower under specific customer service level maintenance with mixed integer programming and validate the efficiency with simulation with adapting smart airport framework. We concluded that the airport management with information techniques can reduce waiting time within security and immigration process.

Coevolution of Technology, Organisations and Institutions: A Literature Review Toward an Integrative Perspective on Innovation and Industrial Competitiveness

  • Hyun, Eunjung;Ko, Young-Hee
    • Knowledge Management Research
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    • v.18 no.4
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    • pp.181-211
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    • 2017
  • Despite a growing literature focusing on technological development as a key driving force behind the economic performance of a firm or a nation's industy, we still fall short of a comprehensive understanding of how each of the elements required of technological developent and innovation fits togther and leads to economic progress and industry change. This paper seeks to fill this gap by bringing together some of key insights from the theory and research on the coevolutionary process of technology, organizations, and industry, and on the role of institutions in this process. By combining a diverse array of research streams, we provide a broad suvey of foundational work on the following two questions: (1) how the creation and diffusion of innovation occurs and gives rise to structural reconfigurations of the industry, (2) how organisations and technology coevolve, and (3) what is the role of institutions in this coevolutionary process? Based on this literature survey, we also offer a synthesis that can serve as a ground that allows a more nuanced understanding of the sources, dynamics and impacts of technological development and innovation, and interrelationships among technology, organizations and industry change.

Process Improvement in Software Companies: A Live Study at Motorola

  • Kumari, Neeraj
    • The Journal of Industrial Distribution & Business
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    • v.7 no.1
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    • pp.11-14
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    • 2016
  • Purpose - The study aims to show the successful application of Six Sigma in software companies for process improvement. Research design, data and methodology - A mixed methodology has been used which include both qualitative and quantitative research. In the qualitative research methodology part, a detailed and comprehensive literature study have been carried out. The literature study consists of articles, books, web materials, discussion forms and others. In the quantitative research methodology part, interviews have been conducted. Results - Six sigma is the practical application of a theoretical statistical measurement that equates to 3.4 defects per million opportunities -a position of practically zero defects for any process or service. Initially originating in Motorola Inc. in 1985 as a response to drastic quality improvement pressures from the threat of Japanese competition, it quickly gained many followers particularly G.E., Allied Signal, Ford Motor Company etc. and more recently attentions have shifted to service environments. There are still some problems and misconceptions existed about the applicability of Six Sigma in software companies. Conclusions - The paper concludes that Six Sigma can bring large benefits for software companies too. Furthermore, software companies have already started to implement Six Sigma approach, like Ericsson, Tata Consultancy Service, etc.