• Title/Summary/Keyword: Business Process Performance

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A Case Study on the Organizational Activities of Value Analysis as Countermeasure Scheme for the Cost Reducement (원가절감대책방안으로써의 VA의 조직적 활동에 대한 사례연구)

  • 이상억
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.4 no.5
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    • pp.73-83
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    • 1981
  • The purpose of value analysis is to assist each to approach nearer enough to this goal to provide substantial competitive and profit advantages. It provides planned and disciplined thought and act ion which hel ps identify unnecessary cost throughout the product or process cycle. Value analysis is a precise, disciplined, one-purpose thinking process. Its one purpose is to retain all the performance and aesthetic factors which now exist In the product, process or services, which the customer wants and is willing to pay for : and through disciplined thinking procedures, to put together Practical alternatives which will accomplish them at still lower cost. Value in a product or service is the reward for appropriate performance and appropriate cost Value analysis must therefore employ techniques which will sensitize any "lacking" area so that the need can be identified and satisfied. As the business begins to see the benefit of the activity, additional value analysts consultants may be added. This will provide more penetration in the three identified areas, of top managers group, individual value analysis consultants and senior member who organizes value analysis work, and besides, additional abilities will be secured.e secured.

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RPA Log Mining-based Process Automation Status Analysis - An Empirical Study on SMEs (RPA 로그 마이닝 기반 프로세스 자동화 현황 분석 - 중소기업대상 실증 연구)

  • Young Sik Kang;Jinwoo Jung;Seonyoung Shim
    • Journal of Intelligence and Information Systems
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    • v.29 no.1
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    • pp.265-288
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    • 2023
  • Process mining has generally analyzed the default logs of Information Systems such as SAP ERP, but as the use of automation software called RPA expands, the logs by RPA bots can be utilized. In this study, the actual status of RPA automation in the field was identified by applying RPA bots to the work of three domestic manufacturing companies (cosmetic field) and analyzing them after leaving logs. Using Uipath and Python, we implemented RPA bots and wrote logs. We used Disco, a software dedicated to process mining to analyze the bot logs. As a result of log analysis in two aspects of bot utilization and performance through process mining, improvement requirements were found. In particular, we found that there was a point of improvement in all cases in that the utilization of the bot and errors or exceptions were found in many cases of process. Our approach is very scientific and empirical in that it analyzes the automation status and performance of bots using data rather than existing qualitative methods such as surveys or interviews. Furthermore, our study will be a meaningful basic step for bot behavior optimization, and can be seen as the foundation for ultimately performing process management.

Analysis of Factors Influencing the Construction Business Management Success (건설기업의 재무적/비재무적 요인이 경영성과에 미치는 영향분석)

  • Han, Jin-Taek
    • Korean Journal of Construction Engineering and Management
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    • v.14 no.4
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    • pp.46-54
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    • 2013
  • This research outlined the factors influencing the business management success via analyzing a survey of business principles. The research process has been tested in comparison of both financial factors, which come out of objective data and non-financial factors so relevantly prioritized by combining these factors. In order to specify the factors, a check-list and analyzed essential features of category have been done with interviews and surveys. As consequently proceeding, the authors could deduce that non-financial but analytic factors such as business do-able, technician workability, compensation and benefits etc. play major roles in construction sector. The outcomes consider a construction business as fundamental human labor job as opposed to a manufacture business. On reasoning necessarily more objective research works to be done as developing this research's outcome, it is meaningful in suggesting the pivotal factors influencing the construction business management. Therefore, this research is expected to guide the direction to induce the improvement of business management to be done by further exemplary researches.

A Basic Study of Development of Post-disaster Refugees Housing Performance Index (재난대응 구호주거 성능지표 개발을 위한 기초연구)

  • Nam, Hye-Ryeong;Lee, Won-Hak;Kang, Su-Min;Kim, Sung-Tae;Cho, Young-Jun;Lee, Byung-Yun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.12
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    • pp.744-754
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    • 2017
  • In this study, an analytic hierarchy process (AHP) was conducted with the aim of developing a post-disaster refugee housing performance index system (PPS) to improve the post-disaster refugee housing (PRH) performance criteria for the foundation of quality-based development. The PRH was defined as a mid-term temporary housing facility that is used for a certain period before the permanent housing is established. The safety, rapidity, reusability, habitability, and economy were derived from major performance factors through prior research. A hierarchical PPS was organized by linking the major performance factors with the whole life cycle process of PRH. The priority of each performance index of PPS was determined quantitatively using the analytic hierarchy process through an expert survey. Based on AHP analysis, the performance criterion of the total weight 1-10 ranking and the performance criterion of the first rank in each category were classified into the essential performance criterion (must be achieved) and the others were classified into the recommended performance criterion (optional achieved) and the performance index was constructed considering all stages of PRH development. With the completion of the PRH performance index, it is expected that victims will be able to secure stable residence and return to their daily lives quickly.

Lean Adoption in Third Party Logistics Industry to Achieve Efficient Logistics Activities

  • SUMANTRI, Yeni
    • Journal of Distribution Science
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    • v.17 no.12
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    • pp.71-79
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    • 2019
  • Purpose: This study focuses on lean implementation evaluation in Third Party Logistics (TPL) industry by using the lean principles measurement from Toyota Ways which consist of 14 principles. The core goal of this study is to appraise the lean implementation level in Third Party Logistics in East Java of Indonesia in order to achieve efficient logistics, distribution and transportation activities. Research design, data and methodology: This study uses a sample of 80 respondent who are Third Party Logistics managers in East Java Province, Indonesia. Data collection uses a questionnaire and standard statistical test was performed in order to analyze questionnaire. Results: The implementation level of lean management in Third Party Logistics shows that application of principle 3 (utilizing pull systems) has a higher score than the other principles. This situation shows that management give the best performance in plan process. They prioritize customer requirement in every process designed. However, the principle 8 (using reliable technology) show the weakness performance. Conclusions: Overall, this study shows the Third Party Logistics in East Java Province of Indonesia have applied the lean principle quite well, although the scores are only slightly above the average. This condition provides a strong basis for further lean implementation, especially for improving logistics, distribution and transportation activities in Third Party Logistics Business.

Does the Understanding of Core Competencies Matter to IT Outsourcing Performance? (기업의 핵심역량이 IT 아웃소싱 성과에 직접적인 관련이 있을 것인가?)

  • Kim, Young-Jin;Nam, Ki-Chan;Koo, Chul-Mo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.3
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    • pp.97-114
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    • 2007
  • IT outsourcing providers has been expanded from a single functional system to the entire IT service to gain sustainable competitiveness. This new trend of IT outsourcing need outsourcing management capability based on a firm's core capacity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This research investigates the major factors that determine the level of a particular firm's success at IT outsourcing. Based on process innovation and core-competency theories, we identify three significant components of a firm's IT outsourcing management method (ITOMM): level of core-competency-based management, maturity of outsourced tasks, and maturity of outsourcing management. Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. Maturity of outsourced tasks and maturity of outsourcing management were found to affect project performance directly, while level of core-competency-based management only indirectly impacted project performance through its positive impact on the other two ITOMM components.

Benefits of Early Stakeholder Involvement in Korean Railway Infrastructure Project

  • KANG, SungWook;KIM, DongHee;YU, JaeKyun;LEE, KyungChul;MOON, DaeSup
    • The Journal of Economics, Marketing and Management
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    • v.9 no.5
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    • pp.15-25
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    • 2021
  • Purpose: In the Korean railway infrastructure process, contractors and operators are involved at a later stage, which results in significant inefficiency. This study examines the benefits of early stakeholder involvement in Korean railway infrastructure projects and provides practical guidelines. Design, data and methodology: Literatures and foreign cases are analyzed. Building on the new product development model, we derive propositions explaining the relationship between early stakeholder involvement and the performance of Korean railway infrastructure project. Results: Major propositions include that early involvement of contractor has a positive effect on the project performance by shortening the infrastructure construction period and that early involvement of railway operator has a positive effect on the project performance by improving the effectiveness of railway infrastructure. Four requirements for the success of early stakeholder involvement are addressed. Conclusions: This study suggests that early stakeholder involvement shortens the construction period and improves railway infrastructure effectiveness. Academic contribution is to present the framework on railway infrastructure projects as holistic interactions among stakeholders. Practical contribution is to provide railway policy makers and other business practitioners with policy guidelines to improve railway infrastructure project process and to recommend an open access to relevant data.

The Efficiency Evaluation of Total Quality Management in the Korean Industry with Data Envelopment Analysis

  • Yoo, Hanjoo
    • International Journal of Quality Innovation
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    • v.2 no.1
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    • pp.1-9
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    • 2001
  • As all the other managerial activities, total quality management (TQM) has also inputs into and outputs from the process. Therefore, the principal managerial efficiency criteria of maximum outputs with minimum inputs should be applied to TQM. In this paper, the methodology for the performance evaluation of TQM by Data Envelopment Analysis (DEA) was proposed. DEA is used to measure the efficiency of TQM for each firm with the input and output data obtained by questionnaire. It is found that there are not significant differences between the firms with and without IS09000 certification and between the large and small-sized firms with respect to the TQM efficiency.

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A Survey on Methods for Analyzing Team Communication (팀의 의사소통 분석방법에 관한 연구)

  • Min, Dai-Hwan
    • Journal of Information Technology Applications and Management
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    • v.14 no.2
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    • pp.169-187
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    • 2007
  • Most private and public organizations use, for their works, information systems that change their organizational structures. Nowadays, many organizations have team-based structures where typically a cross functional team is in charge of a business process. The effective communication among the members of a team is an important factor of team performance in that communication facilitates trust building, knowledge exchange, change acceptance, and safety improvement. This paper reviews methods for analyzing communication among team members from three aspects such as the content, the amount, and the structure of communication.

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Joint Batch Production and Inventory Rationing Control in a Two-Station Serial Production System (두 단계 일렬 생산 시스템에서 뱃치 생산과 재고 배급 전략의 통합 구현)

  • Kim, Eun-Gab
    • Journal of Korean Institute of Industrial Engineers
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    • v.38 no.2
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    • pp.89-97
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    • 2012
  • This paper considers a manufacturer with a two-station make-to-stock and make-to-order serial production system. The MTS facility produces a single type of component and provides components for the MTO facility that produces customized products. In addition to the internal demand from the MTO facility, the MTS facility faces demands from the spot market with the option of to accept or reject each incoming demand. This paper addresses a joint component inventory rationing and batch production control which maximizes the manufacturer's profit. Using the Markov decision process model, we investigate the structural properties of the optimal inventory rationing and batch production policy, and present two types of heuristics. We implement a numerical experiment to compare the performance of the optimal and heuristic policies and a simulation study to examine the impact of the stochastic process variability on the inventory rationing and batch production control.