• Title/Summary/Keyword: Attitude and Behavior

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Consumer complaining behavior response to dissatisfaction from consuming goods and services (제품과 서비스로 인한 소비자불만에 따른 소비자불평행동 연구)

    • Journal of Families and Better Life
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    • v.15 no.4
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    • pp.81-102
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    • 1997
  • This study intended to investigate factors shaping the styles for comsumers to express their dissatisfaction after comsuming goods(cloth and household appliance) and services(public and health) In particular this study examined what kinds of characteristics were crucial to distinguish three styles of consumers' and public complaints. The characteristics of consumer to be considered in this study included consumer knowledge consumer attitude consumer and several socio-economic characteristics. The sample used in this study were consumers whose age was grater than 20 years old living near Seoul in 1996. Discriminant analysis was conducted to investigate what factors discriminate the style of complaint. This study found that several consumer characteristics were sigificant in explaining different styles for consumers to response their dissatisfactions. The effects of consumer characteristics were more significant in explaining the complaining styles derived from public and health services rather than goods. Overall consumer attitude consumer knowledge and the degree of satisfaction of services were discriminant variables in explaining the styles of consumer complaint. Both consumer knowledge and budgeting skill were significant in explaining complaint styles to response dissatisfaction derived from consuming clothing while both consumer education and time constraint were significant in shaping the kinds of complaining styles derived from consuming household appliances.

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Consumer Perceptions and Consumer Behavior Toward Bio-Based Products: An Empirical Study in Vietnam

  • NGUYEN, Trong Luan;TRAN, Ngoc Phu;NGUYEN, Thi Kieu Thu;HUYNH, Thi Cam Tien;NGUYEN, Thi Kim Loi;THACH, Le Phuong Nghi;THAI, Gia Nhu;TRAN, Thi Thanh Sang
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.12
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    • pp.211-222
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    • 2021
  • Green economy, also known as sustainable economy, is a current development trend in which consumers prefer products that are wholly or partly derived from materials of biological origin since they have become more concerned about their health and the environment in which they live. This study aims to examine consumer behavior toward bio-based products with three key goals in mind. First, it helps to understand the perception of consumers toward Bio-based products. Second, it properly helps consumers be aware of products derived from materials of biological origin so that the consumer can make purchasing decisions to protect their health and contribute to the protection of the environment. Third, the study on consumer behavior towards bio-based products will provide a more accurate view and assessment to companies looking to develop Bio-based products. Based on that, the research is carried out through surveying, collecting data from consumers, and then using the deductive approach, descriptive statistics, and quantitative method analysis. The results demonstrated that a positive relationship and a direct impact are established between the variables of Attitude and Social Norms and the Purchase Intention toward Bio-based products. Furthermore, the findings reveal that customers have positive feelings towards bio-based products in terms of trust, knowledge, and the environment.

Influencing Factors on Consumers' Smartphone Adoption

  • Park, Mi-Youn;Sun, Zhenbao;Hwang, Kum-Ju;Lee, Il-Han
    • Journal of Information Technology Applications and Management
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    • v.19 no.2
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    • pp.17-38
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    • 2012
  • The purpose of this study is to investigate the research model attempting to explain factors influencing consumers' attitude towards Smartphone adoption and behavioral intention to use a Smartphone. The 357 sets of data are tested against the model using SEM (structural equation model). The research results reveal that organizational and social influences, consumers' self-actualization, and trust affect consumers' attitude towards Smartphone adoption, and behavioral control influences behavioral intention. Implications of the findings suggest that Smartphone should be approached with a holistic view, suggesting that Smartphone research should emphasize Smartphone as a convergent device including both hardware and software with services and applications. Research results are discussed, and limitations of the current study and future research are presented.

Adolescents′Delinquent Behavior According to Family Related Variables (가정환경 변인에 따른 청소년의 비행 연구)

  • 이은아;정혜정
    • Korean Journal of Human Ecology
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    • v.3 no.2
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    • pp.1-12
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    • 2000
  • The purpose of this research was to investigate the relationship of family related variables with adolescents'delinquent behaviors. Family related variables were consisted of (a) family's general characteristics (j.e., occupation, income, etc.) and (b) family relationship charateristics (j.e.. parents'child rearing attitude, parents' marital relationship, and communication level between parents and adolescent children) . Adolescents'delinquent behaviors were also analyzed according to adolescents'general charateristics such as sex, grade, birth order, school achievement level, and religion. The data were collected from 577 middle and high school students in Chonju by using self-administered questionnaire method. Results showed that there were significant differences in the frequency level of adolescents'delinquent behaviors across adolescents'sex, grade, birth order, school achievement level, and religion, and across mother's occupation. and subjective living level. The delinquent behaviors were also negatively correlated with most of family relationship characteristics. Results of multiple regression analyses indicated that communication of adolescent children with their father and mother's child rearing attitude were most significant variables influencing adolescents'delinquent behaviors.

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Relationship between Eating Attitude in Female Adolescent and Psychological, Biological Factors ; Depression, Aggression, Impulsiveness and Blood Cholesterol Level (여고생 식이태도와 심리적 및 생리적 요인과의 상관관계 ; 우울감, 공격성, 충동성 및 혈중 콜레스테롤에 대하여)

  • Park, June-Sung;Lee, Joon-Seok;Lee, Jang-Han;Yang, Byung-Hwan;Cho, Yun-Gyoo
    • Korean Journal of Psychosomatic Medicine
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    • v.9 no.2
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    • pp.182-193
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    • 2001
  • The purpose of this study is to evaluate correlation of adolescent eating attitude and psychological factors which might influence the eating attitude such as depression, aggression and impulsiveness. The author also tried to identify relationship between adolescent eating attitude and biological factors such as serum cholesterol level and triglyceride level. Two hundred and forty one female high school students without physical disorder were selected as study subjects. For the study, Eating Attitude Test-26KA (EAT -26KA), Beck Depression Inventory (BDI) -Korean version, Barrat Impulsiveness scale (BIS) -Korean version, and Buss-DurKee Hostility Inventory (BDHI) -Korean version were used. Serum cholesterol level and triglyceride level were also investigated. For the purpose of identifying factors which could influence eating attitude of adolescence, stepwise multiple linear regression analysis was done. Total score of BDHI could be most significant factor to explain eating attitude, and BDI, serum cholesterol/triglyceride level be second, third position respectively. But, BIS was not significant predicting parameter. The contributing portion of these factors to explain eating behavior was 25.9%.

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A Study on the Evaluation of the Stop-smoking Program for Active Smoking- and Passive Smoking Students (흡연자와 간접흡연자에 대한 금연교육 효과의 평가에 관한 연구)

  • 신호상;김진구
    • Journal of Environmental Health Sciences
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    • v.28 no.3
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    • pp.26-33
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    • 2002
  • Adolescents exposed chronically to tobaccotobacco smoke have been found to have reduced pulmonary function as well as an increased risk of lung cancer and a serious heart disease. Consequently, reducing exposure to tobacco smoke is an important public health goal. This study was conducted to develope the exact evaluation method of student smoker or heavy exposure from ETS, and the change on smoking behavior and attitude after a stop-smoking program. From the study, we concluded that the cotinine concentrations in saliva from students indicate exactly whether they are smoker or not. Also, it was found that the more and exact informations from both the cotinine analysis and the questionnaire were obtained than from only the questionnaires. The non-smokers had more positive effects on the changes of cog-nitions, behaviors and attitude about passive-smoking after a stop-smoking program than the smokers. The results of this study show that through both the accurate determination of cotinine in saliva and the questionnaires, the smoking status and the tobacco education effectiveness can be predicted.

Relationships Between Mother's Child Rearing Attitudes and Child's Adjustment to Kindergarten (어머니의 양육태도와 유아의 유치원 적응의 관계)

  • Moon, Ehun-Shik
    • Korean Journal of Child Studies
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    • v.28 no.4
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    • pp.145-154
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    • 2007
  • This study investigated the relationship between mother's parenting attitudes and the adjustment to kindergarten of young children by gender and only-child/ sibling status. Subjects consisted of 210 3- to 6-year-old children and their mothers sampled from 3 kindergartens in Seoul City and Gyeongbuk Province, Korea. Instruments were the Maternal Parenting Attitude Scale (Ahn, 2000) and Kindergarten Adjustment Scale(Oh, 2006). Statistical methods were correlation and t-test. Results showed that mothers' hostile parenting attitude correlated with children's problematic adjustment to kindergarten and controlling parenting attitudes correlated with children's negative adjustment to kindergarten. Children's kindergarten adjustment varied by gender : boys' problem behavior was higher than girls'. Finally, being an only child or having siblings was not significantly related to kindergarten adjustment.

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Knowledge, Attitude and Behavior of Healthcare Providers towards Breast Cancer in Malaysia: a Systematic Review

  • Azeem, Eman;Gillani, Syed Wasif;Siddiqui, Ammar;HA, Al Shammary;Poh, Vinci;Sulaiman, Syed Azhar Syed;Baig, Mirza
    • Asian Pacific Journal of Cancer Prevention
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    • v.16 no.13
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    • pp.5233-5235
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    • 2015
  • Breast cancer is the most common cancer among women in Malaysia. Therefore, it is highly important for the public to be educated on breast cancer and to know the steps to detect it early on. Healthcare providers are in the prime position to provide such education to the public due to their high knowledge regarding health and their roles in healthcare. The present systematic review involved studies conducted in recent years to analyze the knowledge, attitudes and behavior of Malaysian healthcare providers regarding breast cancer, in attempts to obtain an overall picture of how well equipped our healthcare providers are to provide optimal breast cancer education, and to see their perceptions and actual involvement in said education. The systematic review was conducted via a primary search of various databases and journal websites, and a secondary search of references used by eligible studies. Criteria for eligibility included being published from the year 2008 till present, being conducted in Malaysia, and being written in the English language. A total of two studies were eligible for this review. Findings show that Malaysian future and current healthcare providers have moderate knowledge on breast cancer, have a positive towards involvement of breast cancer education, but have poor actual involvement.

Predictors for Standard Precautions Compliance in Healthcare-Associated Infection Control among Nursing students (간호대학생의 감염관리 표준주의 수행에 영향을 미치는 요인)

  • Kim, Myung Sook;Kim, Jin Sun
    • The Journal of the Korea Contents Association
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    • v.17 no.12
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    • pp.569-581
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    • 2017
  • The purposes of this study were to investigate knowledge, attitude, subjective norms, perceived behavior control, behavioral intention, and compliance of standard precautions (SPs) in healthcare-associated infection (HAI) control among nursing students and to identify influencing factors for SPs compliance in HAI control. A descriptive correlation study was conducted. Participants were 223 nursing students recruited from three universities in a metropolitan city. Data were collected by self-administered questionnaires. On average, 87.0% of the knowledge questions were answered correctly. The mean SPs compliance score was 4.30 out of 5. There was no significant correlation between SPs knowledge and compliance. There were statistically significant correlation between SPs compliance and attitude, subjective norms, perceived behavior control and behavior intention. Perceived behavior control and behavior intention were significant predictors for SPs compliance among nursing students and these two variables explained 21.9% variance of SPs compliance among nursing students. Although, nursing students' SPs knowledge and compliance were acceptable level, their perceived behavior control was relatively low. SPs compliance among nursing students can be enhanced by increasing their behavior intention and perceived behavioral control. Education program for SPs in HAI control for nursing students which is designed with appropriated educational strategies is need to be developed and evaluated to enhance their capacity to deal effective and safe clinical practice.

The Media Influence on Consumers' Energy-Saving Technology Adoption in Korea: An Empirical Study

  • Koo, Chulmo;Chung, Namho
    • Asia pacific journal of information systems
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    • v.26 no.1
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    • pp.189-210
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    • 2016
  • The current study attempts to expand our understanding of the determinants of energy-saving technology (EST) use by focusing on the individual aspects of environmental behaviors. This study integrates the hedonic, normative, and gain goals to explain the causal relationship between users and EST use. By adopting Goal-Framing Theory, this study proposed three individual goal frames in the environmental context: hedonic (perceived pleasurability), normative (social norms), and gain goals (legislative pressure and economic factor). Partial Least Square (PLS) was used to analyze the data from 104 respondents. Eight of the ten hypotheses were strongly supported. We found that social norms, perceived pleasurability, economic factor, and legislative pressure had positive and significant effects on attitude to EST use. Interestingly, we found that media influence did not have a severe effect on perceived pleasurability, and that the economic factor enforces mainly positive attitude to EST. Important theoretical and practical implications of these findings are discussed.