• Title/Summary/Keyword: Artificial Intelligence Chatbot

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Safety management service using voice chatbot for risks response of field workers (현장 작업자 위험대응을 위한 음성챗봇을 이용한 안전관리 서비스)

  • Yun-Hee Kang;Chang-Su Park;Yong-Hak Lee;Dong-Ho Kim;Eui-Gu Kim;Myung-Ju Kang
    • Journal of Platform Technology
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    • v.11 no.6
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    • pp.79-88
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    • 2023
  • Recently, industrial accidents have continued to increase due to the industrialization, and worker safety management is recognized as essential to reduce losses due to hazardous factors at work places. To manage the safety of workers, it is required to apply customized safety management artificial intelligence technology that takes into account the characteristics of industrial sites, and a service for real-time risk detection and response to workers depending on the situation based on safety accident types and risk analysis for each task and process. The proposed safety management service consists of worker devices to acquire sensor data, edge devices to collect from IoT-based sensors, and a voice chatbot to support workers' disaster response. The voice chatbot plays a major role in interacting with workers at disaster sites to respond to risks. This paper focuses on real-time risk response using an IoT-based system and voice chatbot on a server for work safety according to the worker's situation. A Scenario-based voice chatbot is used to process responses at the edge level to provide safety management services.

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Identifying Issue Changes of AI Chatbot 'Iruda' Case and Its Implications (AI 챗봇 '이루다' 논란의 이슈 변화와 시사점)

  • Choi, S.S.;Hong, A.R.
    • Electronics and Telecommunications Trends
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    • v.36 no.2
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    • pp.93-101
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    • 2021
  • The controversy over Artificial Intelligence (AI) chatbot "Iruda," which suspended its service 20 days after its launch, can be seen as the first case to inform the public of AI ethics issues. Based on this context, this study examines the controversy and social semantic formation of "Iruda" service cases using news topic modeling techniques. 963-news articles were used for the analysis, and the event's duration was analyzed based on major events, such as service start, controversy, and suspension, to understand the progress. From the analyses results, we obtain major keywords and a total of 16 topics (5, 4, 7) from the period. Finally, the implications for the development and utilization of AI services obtained through this controversy were discussed based on the analysis results.

A Case Study on AI-STEAM Education through Making Chatbot for Preservice Teachers (예비교사를 위한 챗봇 제작 AI-STEAM 교육 사례 연구)

  • Kim, Ji-Yun;Kim, Kwihoon;Lee, Tae-Wuk
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.01a
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    • pp.135-138
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    • 2021
  • 본 논문에서는 예비교사를 위한 AI-STEAM 교육 사례로서 봇빌더를 활용한 챗봇 제작 교육을 실시하고 이를 바탕으로 챗봇 제작 AI-STEAM 교육을 위한 시사점을 제시하였다. 최근 관련 정책이 발표되는 등 인공지능 교육이 학교에서 실시되기 위한 기반이 마련되었다. 인공지능 교육이 학교 현장에 제대로 안착되기 위해서는 현직 교사들에 대한 보수교육 뿐 아니라 교육 및 사범대학의 교원양성과정에서도 인공지능 교육이 실시되어야 할 필요가 있다. 본 논문에서는 교사들의 인공지능 교사교육 요구를 바탕으로 AI-STEAM을 제안하고 다양한 전공의 예비교사를 위한 챗봇 제작 AI-STEAM 교양교육 및 학생 작품 사례를 제시하였다.

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A Design and Implementation of Salon Booking Chatbot based on Microsoft Bot Framework (Microsoft Bot Framework 기반의 미용실 챗봇 설계 및 구현)

  • Lee, Won Joo;An, Hyun Jeong;Cho, Eun Ji;Cheong, So Young
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.07a
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    • pp.231-232
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    • 2021
  • 본 논문에서는 Microsoft Bot Framework 기반의 미용실 예약 서비스 챗봇을 구현한다. 이 챗봇은 데이터 베이스 연동을 통하여 미용실 예약정보를 저장, 수정, 취소하는 기능을 제공하여 실시간으로 사용자에게 신속하고 편리한 예약 서비스를 제공하도록 설계하고 구현한다. 또한, Microsoft Bot Framework를 이용하여 채팅 인터페이스뿐만 아니라 챗봇 작업의 작동 방법과 이유를 이해하는 데 도움이 되는 독립 실행형 앱을 사용하여 미용실 예약과 예약변경 및 취소 이벤트를 발생시킬 수 있도록 구현한다. 그리고 개인 웹 서버와 카카오맵 API를 연동하여 미용실 위치 경로를 제공하여 사용자가 더욱 편리하게 서비스를 이용하도록 구현한다.

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A Design and Implementation of Travel Recommedation Chatbot Based on Bot Framework (Bot Framework 기반의 여행지 추천 챗봇 설계 및 구현)

  • Lee, Won Joo;Kim, Gyu Jun;Ko, Won Yeong;Lee, Areum Byeol;Lim, Byeong Jun
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2022.07a
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    • pp.279-280
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    • 2022
  • 본 논문에서는 여행지 리스트와 이에 대한 정보를 포털 사이트에서 검색하지 않고 사용자가 원하는 지형과 분위기에 따른 여행지를 추천하고, 근처 숙소나 맛집, 교통편 등과 같은 정보를 통합적으로 전달해줄 수 있는 챗봇을 설계하고 구현한다. 이 챗봇은 사용자들에게 원하는 여행지의 키워드를 보여주고 그 키워드에 맞는 여행지 및 여러 가지 정보를 추천해주는 기능을 제공한다.

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Influence Factors of Use Intention of Chatbot by Applying Components of Experience-based Communication and Context-based Communication (체험 기반 커뮤니케이션 및 상황 기반 커뮤니케이션 구성요소를 적용한 챗봇 이용의도 영향요인)

  • Park, You-Young
    • Journal of Korea Entertainment Industry Association
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    • v.14 no.3
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    • pp.149-162
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    • 2020
  • This paper applied components of experience-based communication in terms of experience theory of Burnd H. Schmitt and context-based communication in the messenger platform environment through the scenario-based survey method, in order to study the influence of individual experiences, shared experiences, ubiquitous connectivity, and contextual usefulness on the perceived value and use intention of chatbot. Through this, the study is to provide companies in various service industries with practical approaches to further promote the use of chatbot. The implications of this study are as follows. First, as most chatbots still do not exceed the human planning level of designing them, it is necessary to consider how to design individual experience elements functionally according to the customer's intention to speak when developing the chatbot. Second, the chatbot should be designed not only from the perspective of completing specific tasks at any real time in anywhere, but also from the overall perspective of enhancing the quality of interaction, including the situation to which the customer belongs. Third, since the chatbot is likely to be anthropomorphized by users, it is important to be cautious about determining the chatbot's 'persona' and 'tone and manner' when developing the chatbot. Customer satisfaction is the most important criterion for the success of chatbot development. In other words, the quality of planning and data rather than the quality of artificial intelligence algorithms determines the utilization of chatbot. This is why companies are trying to make interactions with chatbot as close as possible to human interactions.

Effects of Emoticons on Intention to Use in Online Financial Counseling Service: Moderating Roles of Agent Type and Subjective Financial Knowledge (온라인 금융 상담 서비스에서 이모티콘 사용이 서비스 사용의도에 미치는 영향: 상담원 유형과 주관적 금융지식의 조절 효과)

  • Kang, Yeong Seon;Choi, Boreum
    • Knowledge Management Research
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    • v.20 no.4
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    • pp.99-118
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    • 2019
  • Online financial counseling services are increasingly expanding with the rise of artificial intelligence-based chatbots. It is very important to examine the effects of emoticons noted as alternatives for communicating emotions in online communication between consumers and companies. In this paper, we examine how the use of emoticons affects the consumer's response and investigate the moderating roles of type of counseling agents (human vs. chatbot) and the consumer's subjective financial knowledge. The results show that the use of emoticon in the conversation brings a positive effect on the consumer's intention to use of online chat counseling service. When participants had relatively low subjective financial knowledge, they had higher intention to use online chat counseling services with emoticons only when the agent type was chatbot. When the type of counseling agent was human, this positive effect of the emoticon did not occur. On the other hand, when participants had relatively high subjective financial knowledge, they had higher intention to use online chat counseling service with emoticons only when the agent type was human. This study contributes to providing practical implications to build online chat counseling service using chatbot in the financial industry by studying users' intention depending on the type of agents and the level of their subjective knowledge.

Updated Primer on Generative Artificial Intelligence and Large Language Models in Medical Imaging for Medical Professionals

  • Kiduk Kim;Kyungjin Cho;Ryoungwoo Jang;Sunggu Kyung;Soyoung Lee;Sungwon Ham;Edward Choi;Gil-Sun Hong;Namkug Kim
    • Korean Journal of Radiology
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    • v.25 no.3
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    • pp.224-242
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    • 2024
  • The emergence of Chat Generative Pre-trained Transformer (ChatGPT), a chatbot developed by OpenAI, has garnered interest in the application of generative artificial intelligence (AI) models in the medical field. This review summarizes different generative AI models and their potential applications in the field of medicine and explores the evolving landscape of Generative Adversarial Networks and diffusion models since the introduction of generative AI models. These models have made valuable contributions to the field of radiology. Furthermore, this review also explores the significance of synthetic data in addressing privacy concerns and augmenting data diversity and quality within the medical domain, in addition to emphasizing the role of inversion in the investigation of generative models and outlining an approach to replicate this process. We provide an overview of Large Language Models, such as GPTs and bidirectional encoder representations (BERTs), that focus on prominent representatives and discuss recent initiatives involving language-vision models in radiology, including innovative large language and vision assistant for biomedicine (LLaVa-Med), to illustrate their practical application. This comprehensive review offers insights into the wide-ranging applications of generative AI models in clinical research and emphasizes their transformative potential.

Implementation of Scenario-based AI Voice Chatbot System for Museum Guidance (박물관 안내를 위한 시나리오 기반의 AI 음성 챗봇 시스템 구현)

  • Sun-Woo Jung;Eun-Sung Choi;Seon-Gyu An;Young-Jin Kang;Seok-Chan Jeong
    • The Journal of Bigdata
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    • v.7 no.2
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    • pp.91-102
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    • 2022
  • As artificial intelligence develops, AI chatbot systems are actively taking place. For example, in public institutions, the use of chatbots is expanding to work assistance and professional knowledge services in civil complaints and administration, and private companies are using chatbots for interactive customer response services. In this study, we propose a scenario-based AI voice chatbot system to reduce museum operating costs and provide interactive guidance services to visitors. The implemented voice chatbot system consists of a watcher object that detects the user's voice by monitoring a specific directory in real-time, and an event handler object that outputs AI's response voice by performing inference by model sequentially when a voice file is created. And Including a function to prevent duplication using thread and a deque, GPU operations are not duplicated during inference in a single GPU environment.