• Title/Summary/Keyword: Appreciative Inquiry

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A Study on Appreciative Leadership for Employee Engagement (긍정탐구리더십이 종업원 인게이지먼트에 미치는 영향)

  • Kim, Jin-Wook;Chang, Young-Chul;An, Chi-Sung;Cho, Young-Duke
    • Management & Information Systems Review
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    • v.33 no.2
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    • pp.81-100
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    • 2014
  • Studies on Appreciative Leadership have recently started in Korea as well. A leader in Appreciative Leadership is defined as a person who can effectively handle a mixture of various styles of leadership and suggest advice and future directions (Withney and Trosten-Bloom, 2010). Also, Appreciative Leadership can be explained as one way of appreciative leadership behavior which enables constructive accomplishment of mutually creative tasks for future through growth based on individuals' strengths, as well as a shared value system with organizational goals for all (Withney and Trosten-Bloom, 2010). Appreciative Leadership leads members of an organization toward positive inquiries and open discussions so that they become fully engaged in the organization while Appreciative Leader motivates and inspires his/her members and enables them to feel that they are of value to the organization. Study results show that Inspiration among sub factors of Appreciative Leadership has a positive impact on employees' engagement in the organization and their tasks while Inquiry positively influences in employees' organizational engagement.

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An Instruction Model Design for School Community of Learning Utilizing Appreciative Inquiry (긍정탐색 모형을 활용한 배움의 학교공동체 수업모형 설계)

  • Kim, Hyo-Jeong;Park, Su-Hong;Heo, Seong-Cheol
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.2
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    • pp.334-342
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    • 2016
  • This study performed an appreciative inquiry into models of instruction for the community learning. For this purpose, this study examined the principle of learning, instruction models for community learning, and appreciative inquiry. Next, draft appreciative inquiry models were built based on the principle of instruction models for the community learning. The previously designed appreciative inquiry models were revised and complemented through expert investigation by a focus group interview. This paper proposes a process of seven steps core learning activities. The seven steps were selecting a theme, interviewing for finding success story, analyzing an organization's success stories and deriving the core values, deriving future of the organization, sharing future of the organization, designing the ideal future of the organization consist of a practice, implement, and reflect. Because the proposed seven steps process is based on the literature and focus group interview, a follow-up study will be needed to verify the result.

A Core Competency Model for Design Leadership Through Appreciative Inquiry (Appreciative Inquiry를 이용한 디자인 리더십 핵심역량 모델)

  • Lee, Han-Seung;Shin, Wan-Seon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.1
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    • pp.167-176
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    • 2019
  • The purposes of this study are first to identify the core competences of design leadership and second to propose the characteristic and effective leadership capabilities required in the design field. To propose the capabilities of reliable and meaningful core competency of design leadership, we identified core competencies through a group of experts from the top group of design leaders (Design executives, head of the design institute) rather than using a survey study based on unspecified designers. In addition, the unique interview method, AI (Appreciated Inquiry) was also used to share the actual experiences and philosophies of the interviewers, regardless of the core competencies. This study revealed that the core competences of design leadership were different from those of conventional general leadership and MOT (Management of Technology) leadership capabilities. Besides, it provided opportunities for leaders in other fields to understand and collaborate on characteristics of the design field, while demonstrating the necessity and justification of unique leadership traits in the field of design.

The Effect of Appreciative Inquiry on Positive Psychological Capital and Organizational Commitment of New Nurses (긍정적 탐구 활동이 신규간호사의 긍정심리자본과 조직몰입에 미치는 효과)

  • Kim, Hyunju;Yi, Young Hee
    • Journal of Korean Critical Care Nursing
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    • v.12 no.3
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    • pp.13-23
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    • 2019
  • Purpose : The purpose of this study was to determine whether appreciative inquiry (AI) is an effective intervention for increasing the positive psychological capital and organizational commitment of new nurses. Method : The study used a nonequivalent control group pretest-posttest design. The participants were 60 new nurses in a tertiary hospital in Seoul. The experimental group received 2 classes of AI education and in-unit AI activities. The control group received the existing education program. Results : There was no statistically significant difference in the positive psychological capital and organizational commitment between the experimental group and the control group over time. Satisfaction with the AI education scored 3.69, which was higher than the average. The reason why the experimental group members were satisfied with the program was that AI education helped them to adapt and the in-unit AI activities made staff more cooperative and the atmosphere of the unit more positive. Conclusion : When applying AI activities to new nurses to promote positive psychological capital and organizational commitment, it is necessary to provide a workshop in which the participants can fully concentrate on education and to extend the period of use to one year in order to maintain the effect of AI activities.

A Study on the Restructuring of Appreciative inquiry process based on Systems theory : Finding a way for a sustainable school community (시스템 이론에 기반 한 긍정탐색(appreciative inquiry)프로세스 재구조화 : 지속가능한 학교공동체 형성을 위한 방법론으로)

  • Park, Su-Hong;Kim, Hyo-Jeong;Park, Jin-Yeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.5
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    • pp.3180-3187
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    • 2015
  • Appreciative inquiry is applicable to schools to minimize the resistance of the members, and the subject of the school community Forming is suitable for the introduction of an AI program. But to become a way for a sustainable school community we must reconstruct the 4D modes of appreciative inquiry that the members can be applied as needed. In this paper, we propose the process of seven steps core learning activities based on systems theory. Seven steps are selecting a theme, interviewing for finding success story, analyzing an organization's success stories and deriving the core values, deriving future of the organization, sharing future of the organization, designing the ideal future of the organization consist of a practice. Since the proposed seven steps process is based on the literature it is necessary to apply follow-up study is to verify the result, and a variety of research methods for process improvement in AI.

Effects of Salespersons' Appreciative Inquiry and Emotional Labor on Adaptive Selling Behavior and Customer Satisfaction (영업사원의 긍정 탐색 수용도와 감정노동이 적응적 판매행동 및 고객만족에 미치는 영향)

  • Lee, Hang;Kim, Joon-Hwan
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.151-159
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    • 2018
  • This study focused on appreciative inquiry(AI) of salespeople who have to respond to various types of emotions according to the desires of individual customers at service contact points and the effect of emotional labor on adaptive selling behavior and customer satisfaction. Dyadic questionnaires were administerd to 115 automobile salespeople and 2 customers who received service from each salesperson, and the collected data was analyzed by using structural equation modeling. The results showed that AI had positive influences on deep acting and surface acting. Only deep acting was found to have positive relationship with adaptive selling behavior, but not to surface acting. Adaptive selling behavior had a positive effect on customer satisfaction. This study will contribute to identifying the need for AI access for salespersons and for activating adaptive selling behavior through emotional labor related to AI practice.

Effects of Acceptance of Appreciative Inquiry and Emotional Labor on Organizational Commitment and Job Satisfaction (긍정탐구 수용도와 감정노동이 조직몰입 및 직무만족에 미치는 영향)

  • Lee, Hyun-Eung;Kim, Joon-Hwan
    • Journal of Digital Convergence
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    • v.17 no.1
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    • pp.149-158
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    • 2019
  • In this study, the concept of emotional labor and AI(appreciative inquiry) are connected to examine how acceptance of AI, which is related to changes in hospital organizational culture, affects nurses' emotional labor, organizational commitment, and job satisfaction. For this purpose, the data collected from 156 nurses working at a major hospital were analyzed using structural equation modeling. The findings of this study are as follows: First, nurses' acceptance of AI had a significant positive effect on deep acting but not on surface acting. Second, deep acting had a significant positive effect on organizational commitment, but surface acting did not. Third, nurses' organizational commitment had a significant positive effect on job satisfaction. Fourth, deep acting significantly mediated the relationship between nurses' acceptance of AI and organizational commitment, but surface acting did not. Fifth, deep acting and organizational commitment significantly mediated the relationship between nurses' acceptance of AI and job satisfaction, but surface acting and organizational commitment did not. Theoretical and practical implications are provided based on the relationships between the variables found in this study.

Development of a Family Nursing Model for Prevention of Cancer and Other Noncommunicable Diseases through an Appreciative Inquiry

  • Jongudomkarn, Darunee;Macduff, Colin
    • Asian Pacific Journal of Cancer Prevention
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    • v.15 no.23
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    • pp.10367-10374
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    • 2015
  • Background: Cancer and non-communicable diseases are a major issue not only for the developed but also developing countries. Public health and primary care nursing offer great potential for primary and secondary prevention of these diseases through community and family-based approaches. Within Thailand there are related established educational curricula but less is known about how graduate practitioners enact ideas in practice and how these can influence policy at local levels. Aim: The aim of this inquiry was to develop family nursing practice in primary care settings in the Isaan region or Northeastern Thailand and to distill what worked well into a nursing model to guide practice. Materials and Methods: An appreciative inquiry approach involving analysis of written reports, focus group discussions and individual interviews was used to synthesize what worked well for fourteen family nurses involved in primary care delivery and to build the related model. Results: Three main strategies were seen to offer a basis for optimal care delivery, namely: enacting a participatory action approach mobilizing families' social capital; using family nursing process; and implementing action strategies within communities. These were distilled into a new conceptual model. Conclusions: The model has some features in common with related community partnership models and the World Health Organization Europe Family Health Nurse model, but highlights practical strategies for family nursing enactment. The model offers a basis not only for planning and implementing family care to help prevent cancer and other diseases but also for education of nurses and health care providers working in communities. This articulation of what works in this culture also offers possible transference to different contexts internationally, with related potential to inform health and social care policies, and international development of care models.

A Development of Program for Positive Teacher based on Appreciative Inquiry (AI 활용 긍정적인 교사 양성 프로그램 개발)

  • Chang, Kyungwon
    • Proceedings of the Korea Contents Association Conference
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    • 2011.05a
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    • pp.355-356
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    • 2011
  • AI는 개인이나 조직이 가지고 있는 강점과 긍정적 경험을 토대로 변화를 이끌어내는 것으로 본 연구는 AI가 가진 이러한 특성을 기반으로 긍정교사 양성을 위한 프로그램을 개발하였다. 먼저 AI의 4D 단계를 진행하기 위한 긍정주제를 선정하였는데, 대주제는 "닮고싶은 선생님"이고, 하위 주제는 이해, 소통, 열정, 실력이다. 각 주제별로 교사들에게 제시할 긍정적 질문을 개발하였고, 질문을 토대로 교사양성 프로그램을 개발하였다. 프로그램 실행 결과 교사들은 자신의 강점을 찾아 그것을 기반으로 자기 개발을 위해 무엇을 할 것인지 계획을 수립하였고 이러한 계획이 교사역량을 개발하는데 매우 유용하다고 평가하였다.

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A Study on the effect of Learning organization activities on the Job burnout -Trustworthiness as a Moderating variable- (학습조직활동이 직무소진에 미치는 영향 -상사 신뢰성의 조절효과를 중심으로-)

  • Kim, Jin-Wook;Chang, Young-Chul
    • Management & Information Systems Review
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    • v.35 no.4
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    • pp.185-211
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    • 2016
  • This study examined the impact of learning organization activities on burnout and the moderating effect of supervisor trust in a learning organization. The results of the study shows that among the activities of a learning organization, independent variables in this study, promoting inquiry and dialogue as well as encouraging collaboration and team learning affect burnout. In other words, the dedication of an organization to creating a culture in which various learning approaches are experimented through questioning and giving feedback as well as collaborative learning that can reinforce the effective use of team resources have an impact on reducing emotional exhaustion, which is considered to be at the core of burnout. Plus, these factors reduce impersonalization, which is activated to prevent further emotional exhaustion by dealing with customers, colleagues and jobs in a cold, negative and perfunctory way. In this study, the dimensions of promoting inquiry and dialogue as well as encouraging collaboration and team learning were found to reduce the decline in personal sense of achievement of an employee with a negative assessment of himself or herself derived from a lack of achievement in his or her job. Supervisor trust (integrity, benevolence and ability) had a moderating effect on the relationship between strategic learning leadership and impersonalization/emotional exhaustion. This suggests that the trust of supervisor helps mediate and moderate the emotional exhaustion and impersonalization of organizational members by encouraging leaders to drive change and take the organization to a new direction. The study has provided implications that communication plays an important role in reducing burnout in the learning context such as positive, appreciative inquiry and feedback analysis to identify strength, and that supervisor trust is critical in order to ensure strategic learning leadership exerts greater influence on the organization.

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