• Title/Summary/Keyword: Accomplishment Analysis

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A Study on the Effects of Emotional Labor on Counterproductive Work Behavior via Burnout (감정노동이 직무소진을 매개로 반생산적과업행동에 미치는 영향에 관한 연구)

  • Kang, Mi-Young;Han, Na-Young;Bae, Sang-Wook
    • Management & Information Systems Review
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    • v.36 no.1
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    • pp.309-327
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    • 2017
  • Recently the importance of emotional labor has increased so this study aims to prove the effects of emotional labor(surface acting and deep acting) on counterproductive work behaviors(deviate from organization and individual deviation) using burnout(emotional exhaustion, personality disorder, decrease in sense of accomplishment) as a medium. 350 surveys were sent to employees such as workers from call centers, salesperson from department store, financial worker, hospital staff, flight attendant and workers from customer center who and worked with emotional labor and 300 surveys excluding insincere ones were used for analysis. The result is as follows. First, surface acting which is a type of emotional labor chosen by customer workers had a positive effect on burnout such as personality disorder and decrease in sense of accomplishment. Second, deep acting had a negative effect on personality disorder and decrease in sense of accomplishment but did not show any effect on emotional exhaustion. Third, personality disorder and decrease in sense of accomplishment among burnout had effect on counterproductive work behaviors(deviate from organization, individual deviation) but emotional exhaustion did not show any effect on work behaviors(deviate from organization, individual deviation). Based on the result of analysis, implication of this study and direction of future research were suggested.

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Low-Income Class Business Incubator Project' Accomplishment Analysis -Hyundai Motor Group's Gift-Car Campaign Focused- (기업의 저소득층 창업지원사업 성과 분석 연구 -현대자동차그룹 기프트카 캠페인을 중심으로-)

  • Jung, SunWook;Son, JuYoung;Kim, EunJung
    • The Journal of the Korea Contents Association
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    • v.16 no.10
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    • pp.277-290
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    • 2016
  • This research is about brief accomplishment analysis of Low-Income Class Business Incubator Project, based on applicants' perspective who has been supported by this project, which is funded by the enterprise. As a result of 'quality focused evaluation method', it shows that Low-Income Class Business Incubator Project's applicants experience both economic and non-economic accomplishments such as "work with responsibility," "better future in reality," "Self and change of relationships around self". It concludes that "experience of difference" or "providing hope for Low-income class" brought positive effects on applicants who participated in this projects. The study revealed the virtue of this Low-Income Class Business Incubator Project and reassured its message: the importance of major corporate' responsibility in solving social issues, especially in poverty and its independence.

Study on the Factors Effecting the Positive Psychological Capital of Social Workers at Seniors Welfare Centers on Job Burnout (노인복지관 사회복지사의 긍정심리자본이 직무소진에 미치는 영향 요인에 관한 연구)

  • Lee, Kyong-Suk;Kim, Min-Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.4
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    • pp.581-597
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    • 2019
  • This study was designed to examine the factors effecting the positive psychological capital of social workers at senior welfare centers on job burnout. The subjects were 350 social workers who care for the elderly at senior welfare centers in Seoul and Gyeonggi-do. Based on a total 344 data collected and using the SPSS 22.0 statistical program. Reliability test, frequency analysis, t-test, One-way ANOVA, correlation analysis and Multiple regression analysis were performed. The results showed that positive psychological capital had a statistically significant negative effect (-) on emotional exhaustion, a sub variable of job burnout and depersonalization. The effect of sub-variables of positive psychological capital on emotional depletion and depersonalization was in order of optimism> resilience> hope> self-efficacy. Lastly, it was found that positive psychological capital had a statistically significant negative effect(-) on decreased sense of accomplishment. The effect of sub-variables of positive psychological capital on decreased sense of accomplishment was in order of optimism> hope > self-efficacy > resilience. The effect of positive psychological capital on decreased sense of accomplishment was not significant depending on sub-variables. Based on the results of this study, suggestions, the limits of this study, and future directions for research were presented for the improvement of positive psychological capital, which is confirmed as a factor to reduce the job burnout of social workers.

The Degree and Related Factors of the Depression and Burnout among Private Practice Physicians (일부 개업의의 우울 및 Burnout 정도의 관련요인)

  • Shin, Jun-Ho;Kim, Gun-Su;Park, Yo-Sub;Na, Bek-Ju;Sohn, Seok-Joon;Kim, Byong-Woo
    • Journal of Preventive Medicine and Public Health
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    • v.28 no.3 s.51
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    • pp.563-575
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    • 1995
  • In order to investigate the prevalence and the factors related to the depression and burnout among private practice physicians, a SDS(self-rating depression scale) and MBI(Maslach burnout inventory) -based questionnaire study was performed on 344 private practice physicians in Kwangju and Chonnam area. The results were summarized as follows. 1. Mean SDS score was 38.3 in total subjects and the prevalence rate of depression was 48.8%. As for the frequency order of the items of the SDS, decreased libido, diurnal variation and hopelessness were relatively high, and suicidal rumination, constipation and agitation were noted low. 2. Noticeable factors related with depression were smoking, coffee use, sleeping time and satisfaction with income. 3. As a result a factor analysis with the MBI data, five factors named as emotional exhaustion, depersonalization, personal accomplishment, involvement and self-interest were extracted. Statistical analysis of the data demonstrated that 48.8% of the physician sample reported high scores on emotional exhaustion, and 45.3% scored high on depersonalization. Personal accomplishment scores remained high with 45.3% reporting high personal accomplishment. 4. Variables related to the burnout were age, sleeping time, family size religion, medical speciality, duration of practice setting, visiting patient number, closing day per month and job satisfaction. 5. In the relationship with depression, burnout was closely related to depression. Above results showed that the high percentage of private practice physicians experiencing depression and burnout suggests the need for further research to establish trends, to identify causal factors, and to develop avenues to reduce stress.

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Accomplishment Analysis of the Rural Traditional Theme Village by AHP Method (AHP법을 이용한 농촌전통테마마을사업의 성과분석)

  • Na, Ran-Hee;Yoon, Yong-Cheol;Kim, Young-Joo
    • Journal of agriculture & life science
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    • v.44 no.4
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    • pp.57-68
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    • 2010
  • The goals of this study were to develop indicators that are able to evaluate the accomplishment of the projects for rural traditional theme villages and make developmental suggestions for a balanced development of rural communities using the indicators. Human, economic, and social factors were selected as the evaluation indicators. The importance of the performance indictors was analyzed by AHP (Analytic Hierarchy Process). The importance of the performance indictors was in the order of satisfaction of inhabitants (150), participation of inhabitants (145), economic effectiveness (123), lodging facilities (101), leader training (96), project cognizanc e(90), etc. As these evaluation methods were applied to the six villages, haebari village came first followed by darangyi village, namsayedam village, mulrebangatteok village and Yedong Mountain fishing village. This study proposed a way of improvement for the balanced development of the rural communities in terms of human, economic and social aspects.

Design and Implementation of Evaluation System for Mastery Learning (완전학습을 위한 평가시스템 설계 구현)

  • 박재현;박덕원
    • Journal of the Korea Computer Industry Society
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    • v.5 no.4
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    • pp.481-490
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    • 2004
  • Today, most education activities in the junior or senior schools are connected with evaluation. In fact, the evaluation to be accomplished is not the practice of college or university entrance examination but the evaluation analysis of studies accomplishment. In this program, students process their teaming contents according to their level, and they evaluate the accomplishment of learning by themselves. Through the various analysis of evaluation, students who are not in the appropriate level get into the learning plan of low level course. This study makes them notice the lack of teaming ability in time and proposes proper evaluation system which offers right feedbacks and various analysis information for themselves.

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Applying Mahalanobis Taguchi System for Analyzing the Effect between University Admission Requirements and Student's Academic Accomplishment

  • Hong, Jung-Eui
    • Proceedings of the Safety Management and Science Conference
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    • 2010.11a
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    • pp.233-243
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    • 2010
  • Mahalanobis Taguchi System (MTS) is a pattern information technology, which has been used in different diagnostic applications to make quantitative decisions by constructing a multivariative measurement scale using data analytic methods. In MTS approach, Mahalanobis distance (MD) is used to measure the degree of abnormality of patterns and principles of Taguchi methods are used to evaluate accuracy of predictions based on the scale constructed. The advantage of MD is that it takes into consideration the correlations between the variables and this consideration is very important in pattern analysis. The purpose of this study is constructing admission diagnosis system and define the effect of admission requirements for student's academic accomplishment.

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The relationship between job burnout and service quality, and the moderating effect of self-efficacy (직무소진과 서비스품질의 관계와 그 관계에서 자기효능감의 조절효과)

  • Park, Roy C.;Ahn, Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.17 no.1
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    • pp.231-240
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    • 2015
  • This paper reviewed the relationship between job burnout and service quality, and the moderating effect of self-efficacy. Based on the responses from 232 employees, the results of multiple regression analysis appeared as follow; 1) emotional exhaustion and depersonalization effected negatively on all service quality factors(empathy, reliability, responsiveness). 2) the reduced personal accomplishment effected negatively on two service quality factors(reliability, responsiveness). 3) self-efficacy effected positively on the relationship between emotional exhaustion and service quality. 4) self-efficacy effected positively on the relationship between he reduced personal accomplishment and service quality.

Analysis of Causal Model on Experience of Partner Violence and Temptation of Quit Exercise of Dance Sports Participant (댄스스포츠참가자의 파트너폭력경험과 운동중단유혹에 대한 인과모형분석)

  • Kim, Myung-Ja;Chen, Eun Young
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.579-592
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    • 2014
  • The present paper attempts to account for temptation of quit excercise of dance sports participant. purpose of this study is to find out the relationship among the Partner Violence experiences of dance sports participant, their temptation of quit excercise, their embarrassment and desire of accomplishment. The results of this study are as follows; First, there are differences in temptation of quit exercise according to personal characteristics. Second, after the analysis of the original structural model proposed in order to explain temptation of quit exercise of dan sports participants, it was found out that the modified model eliminating inappropriate factors, such as results which is a measurement variable of temptation of quit exercise. Third, in the following order, these factors had more relative influences on temptation of quit exercise of dance sports participants. Based on the above explanation, it was found out that partner violence experiences, embarrassment, and desire of accomplishment had direct causality with the temptation of quit exercise. Therefore, it is necessary to prevent and react appropriately to the possible violence of partner in order to lower the temptation of quit exercise of dance sports participants. Also, it is required for coaches and administers to make active and consistent efforts ro improve positive desire of accomplishment.

A Course Scheduling Multi-Agent System using Learning Evaluation Analysis (학습 평가 분석을 이용한 웹기반 코스 스케쥴링 멀티 에이전트 시스템)

  • Park, Jae-Pyo;Yoo, Kwang-Hyoung;Lee, Jong-Hee;Jeon, Moon-Seok
    • The Journal of Korean Association of Computer Education
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    • v.7 no.1
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    • pp.97-106
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    • 2004
  • Recently, the demand for the customized courseware which is required from the learners is increased. Therefore the needs of the efficient and automated education agents in the web-based instruction are recognized. In this paper we propose a multi-agent system for course scheduling of learner-oriented using weakness analysis algorithm. At first proposed system analyze learner's result of evaluation and calculates learning accomplishment. From this accomplishment the multi-agent schedules the suitable course for the learner. The learner achieves an active and complete learning from the repeated and suitable course.

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