• Journal of Korean Society for Quality Management
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• v.28 no.4
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• pp.184-193
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• 2000

Single-PPM Quality Movement is perfect production movement which is suitable for 21C's social-economical criteria to pursuit of zero defect. This is advanced program of 100PPM Quality Renovation Movement which has been started in 1995, for single unit ppm. In this paper, through the review of 100PPM Movement's performance and problem solving procedure, we hope to find and discuss that how is an effective and compatible approach to realize the single-ppm quality in the small-and-medium size enterprises.

• Journal of Korea Port Economic Association
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• v.34 no.3
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• pp.75-92
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• 2018

The purpose of this study is to analyze whether innovation activities of logistics firms affect innovation performance and service quality improvement and whether innovation performance and service quality as a result of innovation activities affect these firm's business performance. First, I undertake a review of previous studies and theories related to innovation activity and innovation performance. Additionally, previous studies on improvement of service quality along through innovation performance were analyzed. Based on this, I set up a research structure and hypotheses. To this end, I used the workplace panel survey data of the Korea Labor Institute(KLI) and used a total of 88 samples. I use the Partial Least Square(PLS) approach to structural equation modeling. The results of the empirical analysis show that innovation activities of logistics firms have a positive effect on innovation performance and service quality improvement, and innovation performance and service quality have a positive effect on financial performance. Evidently, innovation activities bring a clear competitive advantage to the logistics firms and improve their service quality. This implies the ability of logistics firms to survive amidst competition while getting a competitive edge.

• Journal of Korean Society for Quality Management
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• v.49 no.3
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• pp.421-431
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• 2021

Purpose: For improving outgoing quality, this study presents a novel sampling framework based on predictive analytics. Methods: The proposed framework is composed of three steps. The first step is the variable selection. The knowledge-based and data-driven approaches are employed to select important variables. The second step is the model learning. In this step, we consider the supervised classification methods, the anomaly detection methods, and the rule-based methods. The applying model is the third step. This step includes the all processes to be enabled on real-time prediction. Each prediction model classifies a product as a target sample or random sample. Thereafter intensive quality inspections are executed on the specified target samples. Results: The inspection data of three Samsung products (mobile, TV, refrigerator) are used to check functional defects in the product by utilizing the proposed method. The results demonstrate that using target sampling is more effective and efficient than random sampling. Conclusion: The results of this paper show that the proposed method can efficiently detect products that have the possibilities of user's defect in the lot. Additionally our study can guide practitioners on how to easily detect defective products using stratified sampling

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.249-254
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• 2006

본 연구의 결과에 의하면 품질관련 경영혁신을 지속적으로 추진하는 것이 경영시스템 품질수준을 향상시키는데 매우 효과적일 뿐만 아니라 품질경영 추진부서의 형태에 따라서 기업의 경영시스템품질 수준에 차이가 있음이 확인되었다. 이 연구의 결과는 우리나라 기업이 경영시스템 품질수준을 향상시키기 위한 목적으로 경영혁신 및 품질경영을 추진하는 데에 시사점을 제시하였다는 점에 그 의의가 있다.

• Journal of the Korea Society of Computer and Information
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• v.12 no.4
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• pp.209-219
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• 2007

Since 100PPM Quality Certification System has been established by the Industrial Advancement Administration in 1995, 100PPM duality Innovation movement has contributed much to the enhancement of qualify competitiveness of Korea's parts industry. And in 2000, raised to a higher level, Single PPM qualify Certification System has been established by the Small and Medium Business Adminstration. The quality target is below the 10ppm(parts per million) in outgoing qualify and delivered goods plus field claim. Recently 1.818 companies is received Single PPM Quality Certification from Government. Single PPM Quality Innovation movement is perfection movement which is suitable for 21C's social-economical criteria to pursuit of zero defect. The purpose of this study is to suggest the Kano Model based Global Sustainable duality Innovation(GSQI) Index to improve current problems of Single PPM Quality Innovation Movement.

• Proceedings of the Korean Society for Quality Management Conference
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• 2007.04a
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• pp.209-214
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• 2007

본 연구에서는 정부부처에서 진행된 혁신과제에 근거하여 Inno-TRIZ(혁신 TRIZ) 모형을 개발하였다. 혁신의 목표 혁신가치, 모순 혁신가치, 해결원리 등을 도출하기 위해서 50개 부처의 실제 사례분석을 실시하였다. 여기서는 연구결과로 나타난 Inno-TRIZ모형과 적용방법에 대해서 소개한다.

• The Journal of the Convergence on Culture Technology
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• v.5 no.1
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• pp.21-26
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• 2019

This paper examines effect of fitness between innovation and HRM type on firm performance(quality competitiveness, operating profit). Data were extracted from the Korea Labor Institute's workplace panel survey(WPS) from 2015, and the analysis used 3,431 companies. To test the research model, analysis of variance(ANOVA). The model shows that full-innovation/commitment HRM type companies were significantly higher quality competitiveness, and operating profit than other companies. And low-level innovation/control HRM type companies were significantly lower quality competitiveness and operating profit than other companies.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.413-416
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• 2006

제조 기업이 글로벌 경쟁 환경 속에서 생존하고 발전하는 데에는 그 기업의 부단한 생산혁신을 통하여 품질 및 가격, 납기에 대한 획기적인 개선노력으로 원가경쟁력을 갖추어야만 한다. 식스시그마를 비롯한 많은 품질경영혁신 도구가 상존하고 있지만 대기업에 반해 상대적으로 기업규모와 경영기반구조가 취약한 중소 제조기업의 경우에는 해당기업의 혁신도구를 찾아 적용하기에 매우 어렵다 할 수 있을 것이다. 그리하여, 필자가 이러한 현실을 감안하여 산업현장에서 실증적으로 지도하고 참여하였던 사례를 연구 검토함으로써 제조기업의 품질경쟁력을 향상시키기 위한 대안의 하나로써 제시하고자 한다.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.12 no.3
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• pp.163-176
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• 2017

The fourth industrial revolution and creative economy are in the center of today's economic environments. In this context, venture companies make great efforts in achieving innovative capability for sustainable growth. Especially, in order to create the innovative capability or innovation performance, they are very much interested in obtaining such characteristics of organizational ambidexterity as exploration and exploitation. Thus, this study aims to study the organizational contextual ambidexterity as a key factor to create SMEs' performance and to conduct an empirical research with the data collected from domestic SMEs in order to find the antecedent and consequence of this ambidexterity. In so doing, we selected as an antecedent of contextual ambidexterity quality management practice, which is an innovative method of enterprise innovation and enterprise level, innovation performance (radical and incremental Innovation performance) as a consequence and ran a series of regression analyses. As a result, quality management practices such as quality circle activities have had positive effect on organizational ambidexterity, that is, exploration and exploration, and contextual ambidexterity has affected positively on innovation performance. It is also found that the contextual ambidexterity plays a full mediating role in the relationship between quality management practices and innovation performance. The results of this study suggest that contextual ambidexterity is essential to achieving organizational innovation performance and quality management activities such as quality circle should be preceded in order to stimulate or stimulate contextual ambidexterity.

• Journal of the Korea Convergence Society
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• v.9 no.10
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• pp.441-448
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• 2018

The purpose of this study was to investigate the factors affecting of hospital information system quality factors on user satisfaction and service innovation performance in general hospitals. Using 5-point Likert scale, survey was performed on 250 nurses on hospital information system quality, user satisfaction, and service innovation performance. Data were analyzed by t=test, ANOVA, correlation and regression analysis using SPSS WIN 24.0 program. The results showed that significant correlation between service innovation performance and independent variables was seen in system quality (r=0.644, p<.001), information quality (r=0.650, p<.001), service quality (r=0.629, p<0.001) and user satisfaction (r=0.831, p<.001). User satisfaction was a moderating variable between hospital information system quality and service innovation performance with explanatory power of 78.4%. Higher user satisfaction (B=0.557, p<.001) showed positive correlation with greater service innovation performance. Investigating the mediating role of user satisfaction between EMR quality and service innovation performance, it is suggested that importance of system quality, user friendly system support and service.