• Title/Summary/Keyword: 푸드뱅크

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An Analysis of the Influence Factors of Satisfaction of Food Bank Service Users (Focusing on Users in Gyeonggi-do Province) (푸드뱅크 서비스 이용자의 만족도 영향요인 (경기지역 이용자를 중심으로))

  • Lee, Seok-Hwan;Kwon, Jin
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.547-558
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    • 2020
  • The purpose of this study was to derive the impact factors through multi-return analysis by dividing the satisfaction level of the users of the Food Bank into service satisfaction, food satisfaction, and facility and environment satisfaction and then present a plan for improving service quality. As a result, first of all, the analysis shows that the service satisfaction was not statistically significant. Second, the satisfaction level of food was higher when they get cooked food and when the frequency of support was low. It can be interpreted as important to users to properly solve the problem of fasting through cooked food rather than the frequency of food provision. Third, the satisfaction level of the facility and environment was higher for those with higher educational background, lower monthly income, and higher food expenditure after the support. Users with high educational background value information, service hours, facilities and environment hygiene, and users with low monthly income and high food expenditure even after receiving support can infer the need for food bank services to solve the problem of fasting. Based on these findings, it emphasized the need to develop user-centered services so that the problem of fasting could be effectively resolved in consideration of the conditions of service users.

The perception and attitudes to the foodbank program of food service and manufacturing industries in Daejeon area (대전 지역 외식.급식 업체의 푸드뱅크 인지도 및 이용 실태)

  • Kwon, Sun-Ja;Ly, Sun-Yung
    • Korean Journal of Human Ecology
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    • v.13 no.6
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    • pp.1055-1062
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    • 2004
  • The food bank program is one of the social welfare programs that collects surplus food and grocery products from food service and manufacturing industries, and then distributes them to those in need. The objective of this study was to investigate the food donors' perception of the program and the current status of food donation, and make a few suggestions to improve the program. A total of 200 respondents from 84 restaurants, 40 buffet restaurants, 40 bakeries, and 36 contract food service management companies participated in this study. The average amount of surplus food was 5.39 kg/day, and its 51.4% was being done away with. One of the donation benefits that most respondents expected was public relations for themselves as a program participant. The respondents' main information sources about the program were newspapers, magazines, and TV. Needs assessments regarding the program information showed that the respondents needed information about formalities, process, and donation benefits. One of the major setbacks in improving the program was insufficient information on it.

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Investigation of the Conditions and Evaluation of the Benefits of the Foodbank Program from the Recipients Perspective (푸드뱅크(Foodbank) 사업 수혜자의 실태 분석 및 이용편익 평가)

  • 강혜승;양일선;이영선
    • Korean Journal of Community Nutrition
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    • v.8 no.2
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    • pp.231-239
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    • 2003
  • The purposes of this study were to: (a) investigate the characteristics of recipients' of the non-government foodbank program, (b) examine the health and dietary related conditions of them, and (c) evaluate the benefits and effectiveness of the foodbank program from the recipients' perspective. A total of 21 groups (n = 755) and 75 individual recipients participated in the survey. The main results of the study were as follows; (a) Generally, the individual recipients were 74-year-old female, livelihood protectee, and those who received government assistance or funds from private donators as their source of livelihood. (b) The ages of group recipients varied widely, and they also received government assistance or funds from private donators as their source of livelihood. (c) Most of the donated foods were bakery and confectionery Items. rice, and milk and other dairy products. (d) Benefits such as the decrease in the recipients' food expenses and an enhancement of their nutritional statuses were identified. (Korean J Community Nutrition 8(2) : 231∼239, 2003)

An Analysis of Food Donators′ Attitudes to the Foodbank Program in Korea (푸드뱅크(Foodbank) 사업에 대한 식품 기탁자의 인식 분석)

  • 양일선;강혜승;계승희
    • Korean Journal of Community Nutrition
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    • v.7 no.4
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    • pp.571-577
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    • 2002
  • The foodbank program is one of the social welfare programs that collects donated food and grocery products from the nation's food and grocery industry and distributes them to people who are in need. The purposes of this study were to: (a) investigate the food donators' perceptions of the foodbank program, (b) analyze the attitude toward the program by businesses, (c) compare the opinions on whether to donate or not, and (d) examine the frequency and category of the donated food. This research was conducted on three donator groups, such as contract foodservice management companies, franchising restaurant companies, and food manufacturing and grocery companies. A total of 63 donators participated in this survey. The main results of the investigation on the operating conditions were as follows; (a) From the donators perspective, 73.0% and 71.0% of the respondents recognized the definition and purpose of this program, respectively. (b) Only 33.3% of respondents recognized the tax benefits of donating. (c) Contract foodservice management companies, and food manufacturing and grocery companies recognized the program more than franchising restaurant companies, and food manufacturing and grocery companies donated more than any of the others. (d) Most of the donated foods were bakery and confectionery, rice, and milk and dairy Products.

Effect on Food Choice Satisfaction and Food Cost Reduction of Food Donation Program (기부식품제공사업이 저소득층 이용자의 식품만족에 미치는 영향)

  • Lee, Yong-Jae;Kim, Yang-Ok
    • The Journal of the Korea Contents Association
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    • v.14 no.6
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    • pp.152-161
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    • 2014
  • This paper aims to analyze qualitative, quantitative and kinds's satisfaction of donated food of low-income users and to propose reasonable suggestions to food assistant policy. The results of analysis are as follows. First, satisfaction level of quantitative is the lowest. Second, the quantitative and kind's satisfaction level of donated foods in the demographic characteristics show generally higher satisfaction level in the case charter or lent and poor health condition. The satisfaction level of donated foods in the economic characteristics show generally higher satisfaction level in the case low cost of living and foods. In general, low-income users in harsh environments show higher satisfaction all areas. Third, the result by features and satisfaction of food donated by the impact factor analysis, food market user's satisfaction of food is high more than food bank. In order to meet needs of various users, operational bodies need to put more efforts such as diversifying promotional strategies and developing programs and local and central government should effectively formulate welfare budget to support such efforts.

Evaluation of the Perceived Performance on Sanitary Management of Cooked Foods in Foodbanks (푸드뱅크 조리기탁식품의 안전성 확보를 위한 위생관리 실태 평가)

  • Hwang Yun-Kyung;Park Ki-Hwan;Ryu Kyung
    • Korean Journal of Community Nutrition
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    • v.11 no.2
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    • pp.240-252
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    • 2006
  • A survey was implemented to suggest basic data for assuring the safety of cooked foods in foodbank operations. A questionnaire consisted of total 48 items including general characteristics, basic inputs and perceived importance/performance of sanitary management. One hundred twenty-eight responses among the 267 nationwide foodbanks were used for the statistical analysis. About forty-one percent of foodbanks was operated a period of 1-3 years and 43.0% of them were managed by social welfare organizations. The number of staff was only 0.5 person per operation with the whole responsibility and 1.0 with additional work, and thus most of the work was managed by volunteers. Job satisfaction was shown to be moderate and was affected by specialty and salary mostly. The facilities and equipment in foodbanks were not enough to operate and freezers/refrigerators were the top priority to supplement. Most of the respondents attended a nationwide level sanitary education program (79.7%); but complained not enough frequency of education (90%). The sanitary status of the donated foods was considered as satisfactory but some safety practices had to be improved, including personnel expenses and operating costs in the district level, a sanitary awareness of the donors and a general management of the facilities arid equipment. An assessment on sanitary management resulted in an overall average of 4.45 out of 5 points in importance and 3.85 in performance showing the high level of sanitation perception in foodbank managers. From the IPA analysis, the fields found to be improved were sanitation management during cooking and temperature control as well as cleanliness and sanitation of both transport vehicle and refrigerator/freezer. To secure the food safety in foodbanks, consequently, personnel support, supplement of facilities and equipment, intense sanitation education and development of sanitation management program is needed.