• Title/Summary/Keyword: 콘텐츠 특성 요인

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A Study on Factors Affecting Customer Satisfaction and Purchase Intention of Digital Cultural Contents (디지털 문화콘텐츠의 고객만족도 및 구매의도에 영향을 미치는 요인들에 관한 연구 )

  • Wang, Lu;Zhang, Xindan;Pang, Qiwei;Bae, Ki-Hyung
    • The Journal of the Korea Contents Association
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    • v.21 no.9
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    • pp.333-346
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    • 2021
  • The purpose of this study is to examine the effects of digital cultural contents characteristics, perceived values and perceived risks on customer satisfaction and purchase intentions for Chinese consumers, and contribute to the development of digital cultural contents. In addition, a total of 328 valid samples were obtained through an online survey and empirical analysis was conducted. The analysis results of the study are as follows. First, except for creativity, which are characteristics of digital cultural contexts, entertainment and interactivity also have a significantly positive effect on both customer satisfaction and purchase intention. Second, perceived value has a significant positive effect on customer satisfaction and purchase intention, whereas perceived risk does not have this significant effect. Third, customer satisfaction has a partial mediating effect between the three factors(entertainment, interactivity, perceived value) and purchase intention. Therefore, to promote the development of digital cultural contents, we could promote consumers' purchase behavior by improving satisfaction through content entertainment, communication between content producers and service providers, and unity and value that customers actually feel during the consumption process.

The Influence of China's Network Video Features on Consumer Subscription Satisfaction and Continuous Subscription Intentions (중국 인터넷 동영상 특성이 소비자 구독 만족도와 지속구독의도에 미치는 영향)

  • Zhang, XinDan;Wang, Lu;Pang, QiWei;Bae, Ki-Hyung
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.423-435
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    • 2021
  • The purpose of this paper is to verify the influence of the characteristics of Chinese online video on users' subscription satisfaction and continuous subscription intention. For this purpose, this paper conducted online and offline questionnaire for customers who had subscription experiences within one month from April 16 to May 16, 2021. A total of 338 questionnaires were collected, except for 55 dishonest responses and non-subscription responses. A total of 283 copies were used for empirical analysis. The analysis results are as follows. First, before implementing the hypothesis verification of this paper, the results of analyzing the rationality and reliability of the measurement concept show six factors of online video characteristics, such as accuracy, social impact, service quality, content diversity, information, and entertainment. Second, among the six factors of the characteristics of online video, accuracy, social influence, service quality, and information have a "positive (+)" impact on subscription satisfaction. Third, in addition to the content diversity and entertainment in the characteristics of online video, the other four factors have a positive impact on consumers' continuous subscription intention. Fourth, subscription satisfaction has a positive impact on continuous subscription intention. Fifth, there is a media effect of subscription satisfaction between the characteristics of online video and the intention of continuous subscription.

Structural Relation between Antecedents and Consequences of Web Site's Trust of Venture Company (벤처기업의 웹사이트에 대한신뢰의 선행요인과 결과요인의 구조적 관계)

  • Kwak, Won Seob
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.4
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    • pp.25-35
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    • 2013
  • The main objective of this study is to investigate the structural relation between antecedents and consequences of web sites' trust of venture company. It examines consumer perceptions trust in a web site and address following research questions; what factors influence consumer trust in a web site and what specific web site cues are associated with trust, satisfaction, and intention? We test our hypothesis in a empirical data from 123 consumers across 3 web sites of venture companies. By factor analysis, the results show that web site characteristics are such as design, business function, interface, technology, community, and contents of each web site. We also find that web site characteristics such as design, interface, technology, and community can influence significantly satisfaction of web site, and design and contents of web site can influence consumer's trust. And the results show that trust influence behavioral intention through the satisfaction. The results offer important implication for web site strategies of venture company that include the manipulation of factors influencing web site trust. And the future directions of the present research are discussed.

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A Comparative Study on the Key Success Factors of Over-The-Tops in South Korea (국내 OTT(Over-The-Tops) 서비스 성공 요인에 관한 비교 연구)

  • Lee, Soyul;Park, Hyunjun
    • Journal of Korea Society of Industrial Information Systems
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    • v.26 no.6
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    • pp.135-154
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    • 2021
  • This paper compares and analyzes the domestic OTT services to access their success factors, strategies and examine the domestic OTT leader's wavve's unique differentiation strategy. It is a comparative study of the top five market share services based on the operator and content's key success factors criteria, revenue structure, personalization, interactive media and cooperation. As a result, the common success factors were contents that reflected the characteristics of the operators, hybrid VOD, hybrid filtering, real-time participation interaction, alliances between the same and heterogeneous industries, and utilization of existing business areas. In addition, the study confirmed that it expanded the scope of the project and operated the contents efficiently by introducing one or more business strategies. wavve has been widely validated with its content, while B2C has long-term benefits and overseas use services, and B2B has a systematic use system, differentiating itself from other services. This paper can be the foundation for identifying the strengths and differences of each service on 2021, entering the domestic OTT industry, and establishing competitive strategies.

Relationship between Recreation Specialization of Bicycle Riders and Purchase Decision Factors for Bicycle Products (자전거 라이더들의 레크리에이션 전문화와 제품구매 결정요인의 관계)

  • Song, Kang-Young
    • The Journal of the Korea Contents Association
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    • v.12 no.12
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    • pp.413-426
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    • 2012
  • The purpose of this study was to investigate the relationship between recreation specialization of bicycle riders and purchase decision factors for bicycle products. A total of 351 respondents were selected using the stratified sampling method. From the statistical analyses, two meaningful results were extracted. First, there were significant difference in specialization sub-factors and purchase decision factors on the base of demographical characteristics. Specially, riding club participants were most different from non-participants in all factors. Second, some specialization sub-factors influenced some purchase decision factors positively, or negatively. In special, emotional specialization had positive effects most significantly on many factors of purchase decision. Cognitive specialization, however, had no any effect on purchase decision factors. Moreover, behavioral specialization had negative effects on some purchase decision factors.

An Analysis of Effect of a Fit Between Success Factors of ERP Implementation and Information Characteristics of ERP System on System Performance (ERP도입의 성공요인과 시스템 정보특성간의 적합성이 시스템 성과에 미치는 영향분석)

  • Lim, Kyu-Chan
    • The Journal of the Korea Contents Association
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    • v.6 no.2
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    • pp.136-145
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    • 2006
  • To achieve this study, this study divide success factors of ERP implementation into organizational, environmental and information and group system information characteristics into form, content, source and supply frequency of information and is to verify an effect of two factors on system performance(user satisfaction). After selecting 250 SMBs in sample, this study use 79 questionaires for analysis. And all SMBs which was sampled in this study are manufacturing companies and don't consider respondent's position. The results of this study are as follows. First, there is a positive effect of a fit between organizational factors and system information characteristics on system performance. Second, there is a positive effect of a fit between environmental factors and system information characteristics on system performance. and third, there is positive effect of a fit between information factors and system information characteristics on system performance.

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A Study on the Standard Policy for the Development Cost of Media Convergence e-Learning Contents (미디어 융복합 이러닝 콘텐츠 개발대가 산정기준에 관한 연구)

  • Han, Tae In;Noh, Kyoo-Sung
    • Journal of Digital Convergence
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    • v.13 no.7
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    • pp.47-55
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    • 2015
  • In e-learning industry which represents the convergence of IT and education, the standard of e-learning content development cost has been calculated according to the guideline or standard of existing similar industries without considering the characteristics of the industry until today. The absence of contents development cost standard related to e-learning has been recognized as one of the most difficulties in e-learning industry. The calculation of the content development cost without reflecting the characteristics of e-learning industry has bad effects such as the degradation of content quality and development of e-learning industry, and the growth obstruction of them. This paper suggest a standard of development cost for e-learning content development considering the characteristics of e-learning industry. We analyse current problems and the characteristics in e-learning industry, and define the development cost standard. We propose the methodology for developing e-learning industry and for contributing quality improvement of e-learning content.

A Study on the Influential Factors of Purchase Intention of Wrist Wearable Device (손목형 웨어러블 디바이스 구매의도에 영향을 미치는 요인에 관한 연구)

  • Shin, Myeong-Seob;Lee, Yeong-Ju
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.498-506
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    • 2015
  • As smart phone market has been rapidly saturated, wearable devices have been emerging as a new growth power in the post smart phone era. This study aims to comprehend the influential factors of purchasing intention of product features(perceived usefulness, perceived ease of use) and individual characteristics(innovation, fashion leadership, self-efficacy, concern for health) of wrist wearable device. The result shows that fashion leadership and health concern among consumers' individuality, and perceived usefulness and perceived usability among product features are proved to be significant factors. This means that both usefulness and usability have significant impacts on purchase intention of wearable device and product development should be made to enhance user experience.

Factors Influencing Emotional and Behavioral Characteristics of Children in Multicultural Families (다문화 가정 아동의 정서행동적 특성에 영향을 미치는 요인)

  • Jeon, Hae-In;Jung, Pyung-Gang;Lee, Hye-Kyung
    • The Journal of the Korea Contents Association
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    • v.17 no.10
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    • pp.149-160
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    • 2017
  • The purpose of this study was to examine factors influencing emotional and behavior characteristics among children in multicultural families. The factors include demographic and psychological characteristics of married immigrant women. Surveys were distributed to 200 married immigrant women and, 148 surveys were returned and analyzed. The findings are as follows: first, emotional and behavioral characteristics of children were significantly associated with the age of their mothers and household income. Second, acculturative stress in married immigrant women was significantly related to the overall behavior characteristics of their children. Third, children whose mothers experienced a higher level of acculturative stress and were of older age showed internalizing problems. The level of Korean language proficiency and marital satisfaction were also important factors influencing sub-categories of internalizing and externalizing problems aside from acculturative stress. Implications and suggestions to develop preventative programs for emotional and behavioral problems of children in multicultural families are discussed.

Effects of the Nature of Teacher Behavior on Learning Flow in Military Education (군 교육에서 교수행동특성이 학습몰입에 미치는 영향)

  • Sohn, Jung-Mok;Won, You-Dong;Kang, Sung-Tae;Cho, Woo-Sung;Um, Myoung-Yong
    • The Journal of the Korea Contents Association
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    • v.12 no.5
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    • pp.478-487
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    • 2012
  • The purpose of this paper is to investigate which the nature of teacher behavior affects the learning flow in the context of military education. Empirical results show that the leadership of the nature of teacher behavior has a significant effect on three factors of learning flow (flow experience, transformation of time, concentration on task). In addition, the pace of class of the nature of teacher behavior is significantly related to the transformation of time and the concentration on task, and the sense of humor of the nature of teacher behavior significantly affects the concentration on task. The findings provide practical implications on how a military education institution strategically employes the leadership, the sense of humor, and the pace of class in an attempt to select and train instructors.