• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.441-451
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• 2019

The purpose of this study is to verify the effect of service quality and social support on users' satisfaction senior citizen hall according to the gender of the senior citizen. The research target is 309 senior citizens living in Uiwang, Gyeonggi Province, and the survey was conducted from March 1 to March 31, 2019. Data analysis was performed using the SPSS 21.0 program. The main results of this study are as follows: First, the living and residential patterns of the elderly women were investigated with a significant influence on the usability of the elderly. Second, in social support, the relationship of friends among elderly women has been statistically significantly verified for their users' satisfaction. Third, the reliability and assurance of the elderly and male in the service quality were identified as a statistically significant level. Therefore, in order to increase the users' satisfaction with the elderly as a welfare leisure facility for the elderly in the local community, it will be necessary to stabilize their living and living patterns, further activate their friendships, and provide them with a focus on reliability and assurance. Through this, the implications were presented for enhancing the users' satisfaction of senior citizens hall.

• The Journal of the Korea Contents Association
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• v.22 no.4
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• pp.445-457
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• 2022

The purposes of this research are to identify the subjective perception type of science and engineering graduates about good university and to analyze the differences of their undergraduates' experiences among types. Using Q methodology, 29 statements about a good university, reflecting on the previous research as well as quality assurance criteria in higher education, were administered to 16 science and engineering graduates for ranking using a Q-sort procedure. As a result 16 graduates were classified into three types according to their preference for 29 statements. Type 1, oriented student experience, recognized that a good university encourages students to participate in various activities and experiences. Type 2, oriented institutional outcomes, recognized that a good university is ranked high in criteria such as employment rate, research outcome, and entrance exam scores etc. Type 3, oriented educational activity, recognized that a good university is regarded as a community focusing on teaching and learning. Finally, considering the finding of the research, some pedagogical and administrational implications were suggested for quality improvement in higher education.

• The Journal of the Korea Contents Association
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• v.13 no.5
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• pp.286-294
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• 2013

The purpose of this study was to confirm the mental health and quality of life by type-D personality of the patients with coronary artery disease (CAD). The participants in the study were 111 hospitalized patients with CAD at a hospital in Gyeonggi-do. The type-D personality was assessed by the Type-D Personality Scale (DS14). The mental health was measured with Symptom Checklist-90-Revision (SCL-90R) while quality of life was assessed with World Health Quality of Life Assessment Instrument (WHOQOL-BREF). The data analysis revealed that 36.1% of CAD patients were identified as having type-D personality traits. Non type-D personality patients have shown better mental health state than type-D personality patients (p<.001) have. The level of quality of life in the type D personality patients were significantly lower than that of non type-D counterparts (p<.001). It is necessary for type-D personality to be considered, when the nursing intervention programs for improving the mental health and quality of life of the patients with CAD are developed.

• The Journal of the Korea Contents Association
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• v.17 no.8
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• pp.693-704
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• 2017

The present descriptive study investigated the influence of violence experienced by nursing staff in long-term care hospitals and their emotional intelligence on the quality of nursing service. The study participants included 167 nursing staff from 9 different long-term care hospitals in G and C Provinces. Data collected from questionnaires were analyzed using SPSS 23.0 software. While slight differences were found among the subtypes of violence experience, it was found that verbal violence was the most common form in violence, experienced by the nursing staff, followed by physical threat and physical violence. A hierarchical regression analysis performed to investigate the degree of influence of violence experience and emotional intelligence on the quality of nursing service found that violence experience did not significantly affect the quality of nursing service when the general characteristics were controlled whereas emotional intelligence had a significant influence on the quality of nursing service. The results of this study show that, although it is commonly believed that violence experience is a major factor compromising the quality of nursing service, emotional intelligence, which reflects one's ability to utilize and control one's emotions, may actually have a more significant impact on the quality of nursing service. Emotional intelligence can be improved through education and training; therefore, it is necessary to explore ways to improve emotional intelligence of nursing staff such as development of various programs.

• The Journal of the Korea Contents Association
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• v.16 no.9
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• pp.297-307
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• 2016

This study aims to carry out empirical analysis on the effect of care workers' awareness of professionalism on the service quality, and to provide policy level and action oriented recommendations for the improvement of care workers' awareness of professionalism and service quality based on the key findings. The study targeted care workers who work at the senior citizen care take centers at the S and Y cities in the Jeollanam-do Province, carrying out survey research. A total of 190 questionnaires among the collected questionnaires were used for the analysis. Key research methods included factor analysis, reliability analysis, descriptive statistic analysis, correlation analysis, t/F-verification and regression analysis. The following are the results. First, conviction of the care workers' awareness of professionalism towards public service and the empathy of service quality were manifested at the highest level. Second, there was a difference in the service quality according to the care workers' experience. Third, care workers' awareness of professionalism affected service quality while service quality increased as the awareness of professionalism increased. The research results were utilized to recommend the need to develop and to disseminate structured education program for the care workers, to set the guideline for the care workers' employment form and salary, and to develop structure for the care workers' ethics.

• The Journal of the Korea Contents Association
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• v.12 no.5
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• pp.272-279
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• 2012

This study aims to analyze the factors that affect quality of life and sensory processing abilities in older adults. Participants were 121 older adults aged over 65. Quality of life was evaluated with Life satisfaction Index for the Elderly and sensory processing abilities were measured with Korean-AASP. Korean Activiy Card Sort was utilized to assess their activity level. Low positive correlations were found between quality of life and activity level in total score(p<.01), IADL(p<.05), leisure(p<.01), and social participation(p<.01). Correlation coefficients between quality of life and sensory processing abilities showed low negative correlations in low registration(p<.01), sensory sensitivity(p<.01), and sensation avoiding(p<.01), however, there were low positive correlations in sensation seeking(p<.05). The importance of sensory processing was highlighted from the findings of statistically significant correlations between quality of life and sensory processing abilities. This indicates that improvement of sensory processing abilities is critical in occupational therapy service for older adults. Furthermore, the findings of close relationship between activity levels and sensory processing abilities need to be reflected in senior welfare policy.

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.590-602
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• 2021

This study was originated from the idea that it would be important for caring service of community children center to be positioned as the institution to strengthen the public nature and provide quality care services to children. In particular, competencies of the employees in community children centers play an important role and the quality of children care services is the crucial evaluation parameter for those institutions. The objectives of this study are to investigate the effects of the competency levels of the employees in community children centers on the service quality to children and to verify the mediated effect of self-efficacy on their service quality to children. With respect to the data analysis methods, hierarchical regression analysis was performed. Barron & Kenny's method was used to understand the mediated effect of self-efficacy. Also, Sobel test was performed to investigate the significance of mediated effect of self-efficacy. The study results are, first, the service quality to children might be differed by the level of competencies of the employees in community children centers; and second, partial mediated effect of self-efficacy was found between their competencies and service quality to children. These results implicate that service quality to children can be improved by strengthening competencies of the employees in community children centers and enhancing their self-efficacy. It is necessary to try to improve the service quality by enhancing competencies and self-efficacy of the employees in community children centers, which will lead those institutions to play a crucial role in the caring services.

• The Journal of the Korea Contents Association
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• v.22 no.2
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• pp.578-592
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• 2022

The purpose of this study is to verify the relationship between medical service quality, relationship quality and patient loyalty in domestic nursing hospitals and the mediating effect between medical service quality and patient loyalty. A survey was conducted on 324 inpatients in nursing hospitals, and statistical analysis was conducted on the collected data through questionnaire survey. The following main results were derived. First, among the quality of medical services, the reputation of nursing facility equipment, nursing medical staff, nursing service system, and nursing facility was found to have a significant positive effect on the quality of the relationship, but medical expenses had no significant effect. Second, among the quality of the relationship, both trust and commitment were found to have a significant positive effect on patient loyalty. Third, among the quality of medical services, the reputation of nursing facility equipment, nursing medical staff, nursing service system, and nursing facility was found to have a significant positive effect on patient loyalty, but medical expenses had no significant effect. Fourth, it was found that nursing facility equipment, nursing medical staff, nursing service system, and reputation of nursing facilities, excluding nursing care expenses, all had a positive effect on patient loyalty through the quality of relationships between patients and hospitals.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2001.11b
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• pp.35-38
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• 2001

최근 급속하게 발전하고 있는 컴퓨터, 인터넷 분야의 디지털 기술과 함께 방송 환경도 기존의 아날로그 방식에서 디지털 방식으로 바뀌어 가고 있다. 최근 이러한 디지털 방송 환경의 도입으로 A/V 프로그램의 고화질 서비스 제공과 더불어 다양한 멀티미디어 콘텐츠를 방송망을 통해 전송할 수 있는 데이터방송 기술에 대한 관심이 고조되고 있다. 현재 실시간 운영체제(Real Time O/S)를 이용한 독립형 데이터방송 셋톱박스들의 성능은 Java 나 XML을 기반으로 저작된 콘텐츠들을 처리할 수 있으나 MPEG-4와 같은 객체 기반의 멀티미디어 콘텐츠를 처리하기에는 연산 능력의 한계를 가지고 있다. 그러나 앞으로 데이터방송 서비스의 발전 방향은 시청자가 직접 방송 내용에 대해 활발하게 상호 작용을 할 수 있는 대화형 방송 서비스로 발전할 것이다. 이러한 대화형 방송에서 사용되는 콘텐츠는 복잡하고 계산량이 많이 요구되며 이를 처리하기 위해서 셋톱박스는 높은 연산량을 가진 다양한 멀티미디어 기능을 처리할 수 있어야 한다. 따라서 본 논문에서는 디지털 지상파 데이터방송시 ATSC-DASE 기반의 콘텐츠와 MPEG-4 콘텐츠를 수신하고 처리할 수 있는 PC 기반의 고성능 셋톱박스에 대한 설계 방안을 제안한다.

• Proceedings of the Korea Contents Association Conference
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• 2011.05a
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• pp.351-352
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• 2011

운전면허 시험이 존재하는 동안 운전면허 학과시험은 필수적인 시험제도로 존재 할 것이며 향후 상당기간동안 지속적으로 산업화가 될 것으로 전망 된다. 그러나 기존의 서적을 통한 학습은 이미 출제 되었던 문제로 지정된 상황에 대한 대처 방법을 평가하는 것에 지나지 않는다. 또한 운전면허 학원에서 학과시험을 취득 할 경우 과도한 시간과 경비가 소요할 뿐만 아니라 학습효과 면에서도 비효율적인 것으로 평가되고 있다. 때문에 학습자의 능력, 연령 등을 고려한 맞춤형 운전면허 학과시험 시스템의 시급의 도입이 시급하며 이를 편리하게 학습 할 수 있는 E-Learning 멀티미디어 콘텐츠 개발이 필요하다. 이에 본 연구는 이러한 필요성에 따라 학습자의 상황에 맞는 맞춤형 교육이 이루어 질 수 있는 맞춤형 운전면허 학과시험 학습 시스템을 제안하고자 한다. 이를 통해 학습자의 문항반응의 오답분석을 통하여 최적의 평가문제와 학습콘텐츠를 선택하여 학습자에게 제공하는 과정을 반복함으로써 동적 맞춤형 E-Learning 학습방식을 제공하고, 난해한 교통 법규를 쉽고 재미있게 학습할 수 있을 것으로 기대해 본다.