• 한국IT서비스학회:학술대회논문집
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• 2008.11a
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• pp.149-152
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• 2008

지식 서비스 산업 중에서 경영 컨설팅 산업은 타 산업으로의 파급효과를 통해 얻을 수 있는 부가가치가 막대하므로 우리나라의 성장을 위해서는 필수적인 산업이다. 그러나 국외에 비해 국내의 컨설팅 관련 연구는 많이 부족한 것이 현실이다. 본 연구는 성공적인 컨설팅을 결정짓는 요인들로 컨설팅 관련자들의 특성을 고려하였다. 컨설턴트의 특성, 의뢰기업 측 컨설팅 프로젝트 팀장의 특성을 성공적인 컨설팅 결정 요인으로 하여 실증분석을 하였다. 분석을 위하여 한국경영기술컨설턴트 협회에 소속하여 활동하는 경영 컨설턴트 172명을 대상으로 설문조사를 실시하고 이를 바탕으로 다중회귀분석을 하였다. 분석 결과 컨설턴트의 역량은 물론 의뢰기업 측 팀장의 역량도 컨설팅 성과에 긍정적인 영향을 미치는 것으로 나타났다.

• Journal of Digital Convergence
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• v.9 no.6
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• pp.207-216
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• 2011

This paper is for the influence of consulting character how to affect on the word-of-mouth intention and repurchase. Consulting characters consist of expertise, reliability and application. The results of this study are as follows: Firstly, Application except expertise and reliability have a positive effect on word-of mouth intention influence. Secondly, expertise and application except reliability have a positive effect on repurchase intention influence. This study shows that the company marketing performance would be greatly improved by an application of consulting experience and an expertise of consulting need.

• Smart Media Journal
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• v.5 no.1
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• pp.95-103
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• 2016

This study aims to consider the action plans to make the industry of Korean design consultancies accomplish qualitative growth by comparing the operation characteristics of design consulting firms between Korean design firms and American ones. For this, questionnaire survey and comparison analysis was performed for the operation characteristics of 109 Korean design firms and 97 American ones. The analysis results shows that operation characteristics of Korean design firms comparing to those of American ones keep low in all 7 areas of building long-term partnership relationship, building multi- disciplinary organization, utilizing result-based compensation system, developing design at the strategic business level of clients, executing active design business, making convergent networking with other industry and performing specialized design services. In order to accomplish stable industry infrastructure of design consulting industry with qualitative growth, it requires continuous effort to execute 7 operation characteristics of Korean design firms.

• Journal of Digital Convergence
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• v.12 no.7
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• pp.205-215
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• 2014

This study was carried out to verify the effect of consumer and supplier characteristics on the utilization of consulting results, quality of consulting service and management performance in the government-support consulting service on SMEs. A survey was conducted and analyzed on SMEs which went through government-support consulting, with the following results of the study. First, for consumer characteristics, consulting awareness was found to have positive effect on the utilization of consulting results while organizational culture have no effect. Second, for supplier characteristics, consultant capability was found to have positive effect on the quality of consulting service but with no effect of government support policy. Third, consumer characteristic of consulting result utilization and supplier characteristic of consulting service quality were both found to have positive effect on management performance. Suggestions and significance of this study are as follows: the result of this study suggests a need to increase the SMEs' understanding of consulting service and the utilization of the consulting results as well as institutional support for enhancing the capability of consultants, a provider of knowledge service. It also has significance in presenting an effective and efficient direction of policy on consulting support project for SMEs.

• Journal of Digital Convergence
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• v.18 no.10
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• pp.163-173
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• 2020

This study examinined the casual relationship between consulting service characteristics and management performance based on absorption capacity and innovative willingness in order to find out the factors of effective consulting In an age of infinite competition. 131 questionnaires were used to test 8 hypotheses using SPSS 22.0 and SmartPLS(3.3.2). Results are as follows: expertise and consultant knowledge among consulting service characteristics had a significant positive impact on management performance through the company's absorption capacity and innovative willingness. However, the consultant's attitude had no significant effect. This study suggests the necessary of factors that can enhance the consulting effectiveness. We would like to consider and analyze the psychological variables that can enhance the various attributes and management performance of consulting in future research.

• Journal of Digital Convergence
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• v.9 no.6
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• pp.243-253
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• 2011

This paper aims to examine the moderate effects of Client's Organizational Character on the relationships between Consulting Service Quality and Business Performance. To accomplish these purposes, The questionaries of 192 were inspected to the CEO or PM having consulting experience at the companies in Daegu and kyoung-buk. First, Consulting Service Quality presented a meaningful result(+) with the Business Performance. Second, Consulting Service Quality have differential influence on Business Performance by Client' s Organizational Character.

• Journal of the Korea Convergence Society
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• v.10 no.12
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• pp.327-335
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• 2019

This study recognized the mutual collaborative characteristics among consultants as important factors in the performance of the government-supported consulting business, and wanted to look at the impact of the cooperative characteristics among consultants on the consulting performance. First, a research model was presented based on theoretical background, hypotheses were set up and surveyed, and hypotheses were verified by multi-circulation analysis. Among the collaboration characteristics among consultants, the most influential was mutual reliable followed by smooth communication, professional competence and role sharing. information sharing was rejected and was found to be relatively less affected than other variables. This can be seen as more important than the quantitative aspect of information sharing because of the collaborative nature of consultants who must work toward common goals. Collaboration among consultants has been positive when carrying out government-funded consulting projects, suggesting that quantitative characteristics should be considered based on the qualitative characteristics based on mutual reliable. In the future, we hope that this data will be useful for identifying collaborative characteristics among consultants when carrying out consulting projects.

• Journal of Digital Convergence
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• v.11 no.3
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• pp.139-155
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• 2013

The purpose of this research is to study the impact of a consulting-recipient company's organizational characteristics have on consulting performance based on a case study of M manufacturing company that received HR consulting. Noticing that the subject company received HR consulting, consulting performance was evaluated in terms of two variables, HR effectiveness and organizational commitment, and the research focused on analyzing HR system improvement and change in awareness of employees. The result showed that all lower factors that describe organizational characteristics - closeness, delegation of responsibilities, ethical management, communication and shared values - had statistically positive impact on HR effectiveness at significance level p<.05. Also, the higher the HR effectiveness, the higher the positive impact on organizational commitment improvement. Moreover, it was shown that all lower factors in organizational characteristics had positive impact on overall consulting performance. Accordingly, the research concludes that, in order to improve consulting performance, i.e., HR effectiveness and organizational commitment, for blue collar workers, the company needs to create a family-oriented and closely-knit working environment, establish rules and systems to delegate responsibilities appropriately, actively promote ethical management and provide strategic activities to facilitate effective communication.

• Journal of Digital Convergence
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• v.16 no.4
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• pp.117-126
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• 2018

The purpose of this study is to investigate the effect of the consulting firm's professionalism on the business performance of the consulting client firm, the quality of the consulting service quality and the consulting participation of the service company. The purpose of this study is to find out how to improve the quality and participation of consulting firms. The results of this study can be summarized as follows: respondent, empathy, tangibility, certainty, and reliability have a significant influence on the hypothesis that the consulting firm's expertise will affect the management performance through mediating service quality. In addition, it was confirmed that the higher the participation of client firms, the more significant the management performance was. In order to further improve management performance through consulting, active involvement of client firms is suggested. It is believed that studying the characteristics that can increase the participation in the future can lead to meaningful implications.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.4
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• pp.101-112
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• 2012

Business consulting which aims at advising overall management, comparative advantage in competitive environment, administration and so forth is deemed to be significant so that a credit union may flexibly respond to rapid and complicated financial environment. Accordingly, business consulting has been initiated and implemented in credit union since 2002, which seemingly leads to positive outcome to enhance its competitiveness. However, very few research exists which analyze the credit union's competitiveness and business performance after the business consulting. Thus, the research intends to verify how consulting influences on management performance by its various factors. With the above studies in mind, hypothesis is formed that the characteristics of a consulting comsumer and the characteristics of supplier will give a meaningful impact on management performance. The test shows the result as followings: Firstly, a primary credit union's trust and NACUFOK's expertise demonstrate that they are closely relevant to financial and non financial management performance. Secondly, support and willingness to apply states that they influences on non financial performance, while no direct impact is found to financial performance. Thirdly, NACUFOK's capability is rarely interrelated to financial and non financial performance. The present study implies that the credit union as a consulting beneficiary should participate in the consulting, accept the result, and make effort to solve the management problems. In addition, NACUFOK as a consulting supplier should initiate the organization in exclusive charge, perform the professional group, and foster the professional consultant for the development of consulting method, the improvement of consulting process, and the specialization of consultant including the enhancement of core competencies. When these perspectives are sufficient, it will be connected to the management outcomes, further, it will be boosted up the competitiveness of the Credit Union. Hopefully the present study helps to motivate the consulting of primary credit union, boost up the effectiveness of consulting, further, providing the perspective on consulting the credit union. And these may result in the indication of consulting development direction and the competitiveness of Credit Union.