• The Journal of the Korea Contents Association
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• v.16 no.1
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• pp.708-719
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• 2016

This research is conducted to grasp emotional labor, job satisfaction, and related turnover intention of nurses at a regional general hospital; to lower level of emotional labor; to raise job satisfaction; to reduce turnover intention; to perform efficient personnel management; and then, to provide qualitative nursing care. Convenient sampling of 100 nurses at a general hospital in D city, who agreed to participation in the test, was made and an analysis method of t-test, ANOVA, Pearson's correlation was used from April 6 to April 12, 2015 by using questionnaires. According to the research, average score of emotional labor was $3.37{\pm}.85$; average score of job satisfaction was $2.86{\pm}.66$; and, average score of turnover intention $3.47{\pm}.87$. Emotional labor had negative correlation with job satisfaction (r=-.56, p<.001) but it showed positive correlation with turnover intention (r=.67, p<.001) while job satisfaction revealed negative correlation with turnover intention (r=-.64, p<.001). According to result of the research, it is required to prepare systematic measures in order to lower level of emotional labor of nurses who play important role of the hospital and to raise job satisfaction, and it is also required to make positive efforts to solve fundamental problems to provide high quality caring service through satisfying nurses' morale.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.4
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• pp.400-409
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• 2020

This descriptive research study investigated the mediating effect of positive psychological capital (PPC) on the relationship between emotional labor (EL) and job satisfaction (JS) of clinical nurses. The data was collected from 274 nurses working for two hospitals in the D city, Korea, from 7 Sep. 2016 through 23 Sep. 2016. General characteristics, EL, JS, and PPC were surveyed using structured questionnaires. Statistical analysis was performed using descriptive statistics, ANOVA, and stepwise multiple regression analysis with SPSS/WIN 21.0. The mediating effect of PPC on the relationship between EL and JS was tested using Baron & Kenny's 3-step hierarchical regression analysis. There were negative correlations between EL and JS (r=-.36, p<.001) and EL and PPC (r=-.25, p<.001) and a positive correlation between JS and PPC (r=.47, p<.001). In addition, the PPC, had a partial mediating effect (z=-3.44, p=.001) on the relationship between EL and JS. It is proposed, based on the results, to develop an organized intervention program that enhances job satisfaction by reducing emotional labor and strengthening positive psychological capital in clinical nurses.

• Journal of Digital Convergence
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• v.13 no.3
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• pp.221-229
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• 2015

This study was performed to determine the occupational stress and its association with human nature factors, mental health factors and fatigue among some hospital administrative staff. The survey was administered to 189 staff in Jeonbuk area from June 1st to July 31th, 2014. The level of occupational stress was positively correlated with human nature, mental health and fatigue. The results of hierarchical multiple regression analysis show the following. The occupational stress of respondents turned out to be significantly higher in following groups: a group of female, a group that chance locus of control is higher, a group that external locus of control is lower, a group of the lower self-esteem, a group of higher situational fatigue, a group of higher psycho-social stress, and a group of higher depression. Their explanatory power was 60.4%. With the analysis of covariance structure, we could confirm relationship among the four factors such as human nature, mental health, fatigue and occupational stress. Also, the analysis showed that human nature factors were more influential on the occupational stress than mental health factors and fatigue.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.11 no.1
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• pp.111-124
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• 2000

The Purpose of this study is to find out the relationships of affective outcomes and work itself performed by librarians. General job satisfaction, internal work motivation and growth satisfaction were set as independent variables in this study. Work effectiveness was set as a dependent variable. The result of multiple regressions by the data from 88 systems librarians who work at university libraries showed that affective outcomes affect work effectiveness, and growth satisfaction is important to affective outcome.

• The Journal of Korean society of community based occupational therapy
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• v.7 no.3
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• pp.1-12
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• 2017

Objective : The purpose of this study is to provide basic data on effective manpower management by analyzing the influence of occupational therapists' work experience satisfaction, organizational commitment and turnover intention. Methods : Throughout the working hours of occupational therapists working in occupational therapy rooms nationwide, the questionnaire was examined by Google, Empowerment, Job Satisfaction, Organizational Commitment and Turnover. Results : Empowerment perception level of the subjects was 3.52, Job satisfaction was 3.05, Organizational commitment 3.02, and turnover intention 3.19. The analysis of empowerment according to the general characteristics of the subjects revealed significant differences in gender, age, education level, and work experience. There was a significant difference in the organizational commitment age, education level, and patient type. The age and education level of the general characteristics of the subjects were different significantly in the empowerment and organizational commitment. Empowerment showed a positive correlation with job satisfaction and organizational commitment. Conclusion : The empowerment is an important variable affecting job satisfaction, organizational commitment, and turnover intention, which are important factors for effective job performance of occupational therapist.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.10
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• pp.290-299
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• 2018

This study was conducted to clarify the mediating effects of self-efficacy and organizational commitment on the level of depression associated with emotional labor and occupational stress of call center representatives. The survey subjects were 486 representatives working in four call centers in D city. Data collection was conducted using structured, self-addressed questionnaires from January 5th to 25th, 2017. The results showed that the depression level of the representatives was significantly higher in the emotional labor and occupational stress groups and higher in the low self-efficacy and organizational commitment groups. The correlations between variables revealed a positive correlation between depression, emotional labor, and occupational stress, but a negative correlation between self-efficacy and organizational commitment. Path model analysis revealed that emotional labor and occupational stress had positive effects on depression, while self-efficacy and organizational commitment was negatively influenced. In addition, self-efficacy and organizational commitment had a mediating effect on emotional labor and depression, while organizational commitment had a mediating effect on occupational stress and depression. Therefore, to reduce the depression level of call center representatives, it is necessary to reduce the emotional labor and occupational stress factors, as well as to have a mental health mediation plan to increase self-efficacy and organizational commitment.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.8
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• pp.154-159
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• 2020

In this study, we set the occupational satisfaction and communication ability of clinical dental hygienists as the main variables, and investigated the factors that affect communication within the organization to improve the work of dental hygienists. Self-reporting questionnaires were administered to 200 dental hygienists working in dental hospitals and dental clinics in Seoul and Gyeonggi Province from May 18, 2019 to June 12, 2019. We analyzed the data with Pearson correlation analysis and multiple regression analysis. The significance level was set at 0.05. Research results: Job satisfaction (r=0.193, p<0.05) and communication ability (r=0.404, p<.001) showed a significant positive correlation with intra-organizational communication, and individual communication ability (β=0.461, P<.001), which was found to have a significant effect on communication within this organization. Therefore, in order to improve the communication skills of dental hygienists, they should be proud of their work as professionals, enhance their job satisfaction, and be able to have a clear expression of their own intentions and effective dialogue. Efforts should be made to provide opportunities such as opening related lectures during internal education and maintenance education.

• Korean Security Journal
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• no.59
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• pp.91-108
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• 2019

The purpose of this study is to investigate the relationship between the number of first aid training and safety performance. The researcher's questionnaire consisted of three variables: necessity of first aid education, application to security practice, and improvement of job satisfaction. In this study, Chronbach's Alpha coefficients were calculated to measure the internal validity for the reliability of the questionnaire. In order to verify the validity of the measured variables, exploratory factor analysis was carried out using the Berimax rotation method. The mean variance extracted AVE and the conceptual reliability CR value of the measurement result variables were both above the allowable reference value of 0.5 and it was judged to be a good test in terms of intensive validity. As a result of the hypothesis test, the standardization coefficient was 1.106 for 'necessity of first aid education ⇒ applied to security practice work', and 'applied to security work practice ⇒ improvement of job satisfaction' was 1.063 and the relationship of hypothesis 1 hypothesis 2 was significant (+), Respectively. Therefore, in order to increase the job satisfaction of security related workers, it is necessary to support first aid education and to receive first aid education.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.4
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• pp.65-72
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• 2020

The purpose of this descriptive research study was to identify the effects on job satisfaction of nurses working at comprehensive nursing care service units. The study was conducted in five hospitals, two of 250 beds or more in three cities and three of 800 beds. The study subjects were nurses working at comprehensive nursing care service units. A structured questionnaire of 150 questions was distributed to them and 146 were collected. The data collection period was from August 1, 2019 to November 15, 2019. The collected data were analyzed using the SPSS 22.0 program, using x²-test, t-test, ANOVA, Pearson correlation, and multiple linear regression. Emotional labor and toughness were negatively correlated (r=-.20, p=.018), and emotional labor and job satisfaction were positively correlated (r=.25, p=.004). The predictive variables affecting the job satisfaction of the subjects were the aptitude of the ward service (β=-.35, p=<.001) and hardness(β=.21, p=.009). The explanation of job satisfaction in the variables was 18.2% (F=3.54, p=.009). The study results revealed that the predictive variables affecting job satisfaction were the hardiness and aptitude of the ward service. Therefore, in order to increase the job satisfaction of ward nurses, it is necessary to provide administrative support to control the hardiness of the nurse and to allocate manpower in consideration of the aptitude in the hospital personnel system.

• The Journal of the Korea Contents Association
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• v.9 no.2
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• pp.242-251
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• 2009

In this study, we analysed the impact of performing level of CSR-Labor standard index to corporate's expectation level to raise the employee's job satisfaction and morale. Using ordered probit analysis method, corporate higher level of performing CSR-Labor standard index is related with higher expectation of raising the employee's jobs satisfaction and morale on average. Also performing levels of individual index are positively related with expectation level. When using all standard indexes in the analysis, index 3 named "workplace without discrimination" and index 7 named "healthy and safe workplace" have significant coefficients. Therefore we confirmed that corporate making efforts to achieve safe workplace without discrimination has higher expectation to raise the employee's job satisfaction and morale. Finally we concluded that CSR-Labor standard index is properly constructed.