Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Analysis of the Influence of Human Nature Factors, Mental Health Factors and Fatigue on Occupational Stress among Hospital Administrative Staff Using a Structural Equation Model

구조방정식모형을 이용한 병원행정직의 인성, 정신건강 및 피로가 직무스트레스에 미치는 영향 분석

  • Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju) ;
  • Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju)
  • 배상윤 (전주비전대학교 보건행정학과) ;
  • 김승희 (전주비전대학교 보건행정학과)
  • Received : 2014.12.09
  • Accepted : 2015.03.20
  • Published : 2015.03.28
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Abstract

This study was performed to determine the occupational stress and its association with human nature factors, mental health factors and fatigue among some hospital administrative staff. The survey was administered to 189 staff in Jeonbuk area from June 1st to July 31th, 2014. The level of occupational stress was positively correlated with human nature, mental health and fatigue. The results of hierarchical multiple regression analysis show the following. The occupational stress of respondents turned out to be significantly higher in following groups: a group of female, a group that chance locus of control is higher, a group that external locus of control is lower, a group of the lower self-esteem, a group of higher situational fatigue, a group of higher psycho-social stress, and a group of higher depression. Their explanatory power was 60.4%. With the analysis of covariance structure, we could confirm relationship among the four factors such as human nature, mental health, fatigue and occupational stress. Also, the analysis showed that human nature factors were more influential on the occupational stress than mental health factors and fatigue.

본 연구는 병원행정직 근무자들의 인성요인, 정신건강요인 및 피로와 직무스트레스 간의 관련성을 파악하고 직무스트레스에 영향을 미치는 요인들을 측정하였다. 2014년 6월 1일부터 2014년 7월 31일까지의 조사기간에 전라북도 지역 30개 병원의 재직자 189명을 조사 하였다. 직무스트레스는 인성요인, 정신건강요인 및 피로와 유의한 양의 상관관계를 보였다. 위계적 다중회귀분석 결과, 남성보다는 여성에서, 우연신념이 높을수록, 외적통제신념이 낮을수록, 자아존중감이 낮을수록, 상황적 피로수준이 높을수록, 사회심리적 스트레스 수준이 높을수록, 우울수준이 높을수록 직무스트레스가 높았으며 이들의 설명력은 60.4%이었다. 공분산 구조분석 결과, 인성, 정신건강 및 피로 요인과 직무스트레스의 인과관계가 확인되었으며, 인성요인은 정신건강요인이나 피로수준보다는 직무스트레스에 더 큰 영향을 미치는 것으로 나타났다.

Keywords

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