• 대한통합의학회지
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• 제5권3호
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• pp.39-47
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• 2017

Purpose : This study was conducted to analyze the job stress factors affecting the job satisfaction and job involvement of physical therapists and to provide basic information for the prevention of job stress among physical therapists. Method : One hundred and eighty-four physical therapists working in hospitals participated in the study by completing the Korean Occupational Stress Scale and surveys about job satisfaction and job involvement. The results were collected and analyzed. Result : The job stress factors the significantly influenced job satisfaction are the following, in order of importance: the organizational climate (p<.05), inter-personal conflict (p<.01), insufficient job control (p<.001), lack of reward (p<.001), and the occupational system (p<.001). The following factors significantly influenced job involvement, again in order of importance: job demand (p<.001), the organizational climate (p<.05), lack of reward (p<.05), the occupational system (p<.01), and insufficient job control (p<.001). Conclusion : The purpose of this study was to analyze the job stress factors affecting the job satisfaction and job involvement of physical therapists and to provide basic information to prevent job stress among physical therapists. The results indicate the need for more studies that analyze the job stress factors of physical therapists and additional studies that specifically analyze the tasks of physical therapists. Studies on how to reduce job stress among physical therapists must also be conducted in the future.

• 대한영양사협회학술지
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• 제28권2호
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• pp.143-159
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• 2022

This study was undertaken to assess levels of job stress, self-efficacy, job satisfaction, and job involvement as perceived by school dietitians/nutrition teachers during the early stage of the COVID-19 pandemic and to determine the effects of these three factors. An online survey was sent from May 18 to May 26, 2021, to school dietitians/nutrition teachers in Seoul with experience of foodservice operations during 2020; 250 responses were used for this analysis. Job demands contributed most to job stress, whereas human relations contributed most to job satisfaction. Job stress caused by COVID-19 had a negative impact on self-efficacy (P<0.01) and job satisfaction (P<0.01), but a positive impact on job involvement (P<0.05). Self-efficacy positively impacted job involvement (P<0.01) but did not significantly influence job satisfaction. However, job satisfaction during early COVID-19 positively impacted job involvement (P<0.05). In conclusion, job stress associated with job requirements was greater during the early stage of the COVID-19 pandemic than before the pandemic guidelines are needed that enable school dietitians/nutrition teachers to better cope with the job pressures generated by infectious diseases.

• 대한영양사협회학술지
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• 제30권2호
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• pp.95-111
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• 2024

The Smart Hazard Analysis Critical Control Point (HACCP) management system, which integrates information technology (IT) to automate and analyze big data, has been introduced into school food services. This study investigated the job performance, job satisfaction, and job stress of employees in school food services using Smart HACCP. Data were collected via questionnaires from 350 employees in school food services who utilized Smart HACCP and worked in Gyeonggi-do or Incheon. The questionnaire included general information, workplace characteristics, HACCP education status, job performance, and job satisfaction according to the use of Smart HACCP, and general job stress. The responses showed that 92.3% of the participants had received HACCP education in the workplace, and 66.6% understood the content of the education. Among the HACCP process stages, CCP2 (Food Handling and Cooking) and CCP3 (Cooking Completion and Distribution) were the stages at which all participants were using Smart HACCP. CCP3 had the highest percentage (61.4%) of participants who experienced feeling the maximum reduction in their tasks by using Smart HACCP. The Smart HACCP job performance at CCP1 (Inspection) and Smart HACCP job satisfaction were higher in workplaces with 6~10 employees, compared to those with 10≤ employees (both P<0.05). The Smart HACCP job performances at of CP1 (Refrigeration and Freezer Temperature Management) and CP2 (Cleaning and Disinfection of Food Contact Surfaces) were significantly affected by the work area. General job stress was significantly higher in cooks than in cook practitioners, higher in employees with cook certification than in those without it, and higher in employees with work experience (<1 year), compared to those with 5~10 years or 10~15 years' experience. In conclusion, employees' job performance and satisfaction with Smart HACCP need to be enhanced to improve hygiene in school food service. This requires the effective management of their job stress.

• 무역학회지
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• 제42권5호
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• pp.71-91
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• 2017

본 연구는 중국 프랜차이즈의 종사원들을 대상으로 감정노동이 직무탈진과 이직의도에 미치는 영향과 이들 관계에서 자기효능감에 대한 조절효과를 분석하였다. 이들 관계를 분석하기 위해 감정노동 → 직무탈진 → 이직의도의 매개효과분석과 감정노동이 직무탈진에 주는 영향을 종사원들의 자기효능감이 조절하는지에 대한 조절효과분석, 그리고 이들을 결합한 조절된 매개효과분석을 실시했다. 참가한 연구대상자는 중국 프랜차이즈 기업의 종사원들이며, 설문지는 총 1,500부를 배부하여 불성실한 응답자 98명을 제외한 1,412명의 응답내용을 분석에 사용하였다. 본 연구의 결론 및 시사점은 다음과 같다. 첫째, 감정노동은 직무탈진을 경유하여 이직의도에 영향을 주는 매개효과가 확인되었다. 중국프랜차이즈 종사원들이 조직 내에서 감정노동이 증가하면 직무탈진이 증가하고 직무탈진의 증가는 이직의도를 증가시켜서, 결국에 감정노동은 이직의도에 유의한 정의 영향을 준다는 것을 의미한다. 또한 감정노동이 직무탈진에 미치는 영향이 자기효능감의 값이 증가함에 따라 감소하는지를 분석했다. 둘째, 중국 프랜차이즈 종사자들의 감정노동이 증가하면 직무탈진이 증가하는데, 이러한 영향은 자기효능감의 값이 증가하면서 점점 감소되는 조절효과가 발생했다. 그리고 감정노동^*자기효능감에 대한 상호항의 도입은 이직의도의 분산의 설명력을 추가로 1.0%만큼 유의적으로 증가시키는 것으로 나타났다. 이러한 조절효과는 중국 프랜차이즈 종사원들이 조직 내에서 감정노동을 경험하게 되면 직무스트레스로 인하여 직무탈진이 증가하는데, 종사원들의 자기효능감의 크기가 증가할수록 감정노동이 직무탈진에 미치는 영향은 오히려 줄어들게 된다. 셋째, 중국 프랜차이즈 종사자들의 감정노동이 직무탈진을 경유하여 결과적으로 이직의도를 증대시키는 양의 매개효과가 자기효능감에 의하여 조절되는 조절된 매개효과가 나타났다. 이러한 조건부 간접효과는 자기효능감의 값이 증가하면서, 감정노동이 직무탈진을 경유하여 이직의도에 영향을 주는 양의 매개효과가 점점 줄어드는 조절된 매개효과가 발생한다는 것을 보여준다. 본 연구의 시사점으로는 감정노동, 직무탈진, 이직의도에 영향을 미치는 조절변수인 자기효능감이 중요하므로, 중국 프랜차이즈로 진출하는 한국기업들은 종사원 채용시, 그리고 인사관리에서 자기효능감이 높은 직원을 채용하거나 자기효능감을 높일 수 있는 직원교육 프로그램을 개발하여 시행해야 할 것이다.

• 한국조리학회지
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• 제18권3호
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• pp.32-45
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• 2012

본 연구에서는 특급 호텔 조리사의 스트레스 대처 전략이 반생산적 행동 및 이직의도에 미치는 영향력을 고찰하였다. 총 345의 표본을 가지고, 2개의 가설을 AMOS 프로그램을 이용한 구조방정식 모형을 통하여 검증하였다. 최종 모형의 적합도 지수는 ${\chi}^2$=736.474 (p<.001), df=233, CMIN/DF=3.161, GFI=.853, NFI=.901, CFI=.930, RMSEA=.079로 조사되었다. 가설 $1^a$는 특급 호텔 조리사의 스트레스 대처 전략이 동료에 대한 반생산적 행동에 유의한 영향을 준다고 설정하였으며, 검증결과 회피 대처(${\beta}$=.325), 감정 대처(${\beta}$=.261), 직무대처(${\beta}$=-.203)가 동료에 대한 반생산적 행동에 유의한 영향을 주는 것으로 나타나 채택되었다. 가설 $1^b$는 조리사의 스트레스 대처 전략이 조직에 대한 반생산적 행동에 유의한 영향을 준다고 설정하였는데, 직무 대처(${\beta}$=-.307), 회피 대처(${\beta}$=.262), 감정 대처(${\beta}$=.146) 등의 조직에 대한 반생산적 행동에 유의한 영향을 주는 것으로 조사되어 역시 채택되었다. 가설 2는 조리사의 반생산적 행동이 이직의도에 유의한 영향을 준다고 설정하였는데, 반생산적 행동 중 동료에 대한 반생산적 행동(${\beta}$=.431)은 이직의도 유의한 영향을 주었으나, 조직에 대한 반생산적 행동(${\beta}$=.101)은 유의한 영향을 주지 않는 것으로 나타나 부분 채택되었다.

• 한국직업건강간호학회지
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• 제20권1호
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• pp.55-64
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• 2011

Purpose: This study was to investigate the relationship between the level of emotional labor and occupational job stress of hospital nursing staff. Methods: The survey was conducted from Mar. to Oct. 2009 to collect data from clinical nurses (N=496). Results: The study showed that nurses without religion and those working in big-sized hospitals had higher scores in emotional labor, and those of 26~30 years old felt the highest stress in the occupational role. The same applied to the married, more work experienced, atheist and those working in big-sized hospitals. Unmarried, under educated nurses with less work experience working in the big-sized hospitals showed higher scores in personal strain. The scores of the personal resources depended on religion, work experience, marital status and position of their jobs. Emotional labor was positively correlated with an occupational role and personal strain, respectively, but the emotional labor, occupational role and personal strain were negatively correlated with personal resources respectively. Conclusion: Intervention program is required to reduce overload of nurse's role and to relieve physical and psychological strains of the under-30-age-group. Also, social support and rational/cognitive coping must be reinforced.

• 한국직업건강간호학회지
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• 제27권3호
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• pp.180-189
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• 2018

Purpose: The aim of this study was to investigate the influence of nurses' awareness of healthcare accreditation on their job stress and turnover intention. Methods: Across-sectional correlation study design was used. Participants consisted of 143 nurses from two tertiary hospitals in Seoul and Gyunggido, South Korea. Data were collected in October 2016 using self-report questionnaires and analyzed using descriptive statistics, t-test, an ANOVA, Pearson's correlation coefficient, and multiple regression in SPSS/WIN 21.0. Results: Awareness of health care accreditation correlated negatively with job stress (r=-.63, p<.001) and turn over intention (r=-.50, p<.001). Awareness of health care accreditation was the factor that most influenced job stress, explaining 38% of the variance (F=23.10, p<.001). Awareness of health care accreditation and duty pattern were the factors that most influenced intention to leave, explaining 32% of the variance (F=10.35, p<.001). Conclusion: These findings suggest raising nurses' awareness of certification systems to reduce their job stress and turnover intentions. It will be necessary to provide support for the aggressive work nurses do and improve their work structure, highlighting the need for both manpower and institutional support. Accordingly, providing regular education programs and appropriate compensation schemes, by raising nurses' awareness of medical institutions' certification systems, is necessary.

• 한국직업건강간호학회지
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• 제25권1호
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• pp.55-64
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• 2016

Purpose: The aim of this study was to investigate the association between job stress and metabolic syndrome among male workers. Methods: A total of 396 male workers employed in an electronic company, located in 'P' city, Gyeonggi Province, who had taken medical examination at the 'D' hospital, volunteered in this study. All the data used in this study were obtained from 'D' hospital after getting consent and permission from the workers. General and occupational characteristics, medical history, and health-related behaviors of the subjects were obtained by self-administered questionnaire. Results: The highest occupational stress by sub-sector was reported in the order of insufficient job control, organizational system, lack of reward, job demand, job insecurity, physical environment, job culture, and relationship conflict. The prevalence rate of metabolic syndrome of the participants was 19.9%. The results of the multiple logistic regression analysis on metabolic syndrome of the subjects indicated that the syndrome was significantly higher among those with family history, smoking habit and ex-smoking, working duration of 3 years and over, and with higher total score of occupational stress. It was significantly more prevalent, when the degree of stress was high in the sub-sectors of occupational stress; job autonomy, job insecurity, lack of reward, and job culture. Conclusion: In conclusion, it is necessary to implement a plan to efficiently manage the job stress of these male workers, as the probability of metabolic syndrome increased with the increase of occupational stress. Furthermore, considering the highest occupational stress was found to be job autonomy among its sub-sectors, it is necessary to prepare various measures to enhance the autonomy of such employees.

• 대한간호학회지
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• 제26권2호
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• pp.467-482
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• 1996

This study was carried out to measure the degree of organizational commitment, job involvement, and role stress of clinical nurses, and to identify the relationships among personal characteristics, role stress, organizational commitment and job involvement in clinical nurses. The subjects were consisted of 412 nurses who were working at three General Hospitals in Chonbuk. The data were collected by self-reporting questionnaire from Sept. 20 to Sept. 31, 1995. The instruments used in this study were Organizational Commitment Scale developed by Mowday et al. and Job Involvement Scale developed by Kanungo. The role stress was measured by the scale developed by Rizzo( : role conflict, role ambiguity) and Beehr( : role overload). T-test, one-way ANOVA, Scheffe test and pearson's correlation coefficient were used for data ana1isis. Major findings were as follows : 1. Mean scores for organizational commitment were 3.008, job involvement 3.074, and role stress 2. 815( :role conflict 2.802, role ambiguity 2.253, role overload 3.294) on a 5 point scale. 2. All of personal characteristics were significantly related to the level of organizational commitment : age（r＝.481, p＝.000）, clinical experience（r＝ .479, p＝.000）, educational level（t＝4.11, p＝ .000）, position（F＝30.867, p＝.000）, marital status（t＝-5.63, p＝.000） and hospital agency （F＝21.374, p＝.000）. 3. All of personal characteristics were significantly related to the level of job involvement : age（r＝ .381, p＝.000）, clinical experience（r＝.393, p＝ .000）, educational level（t＝3.72, p＝.000）, position（F=18.004, p＝.000）, marital status（t＝-4. 91, p＝.000） and hospital agency（F=39.441, p＝ .000）. 4. There was a negative relationship between role stress and organizational commitment（r＝-.519, p＝.000）. 5. There was a negative relationship between role stress and job involvement（r＝-.256, p＝.000）. 6. There was a positive relationship between organizational commitment and job involvement （r＝.591, p＝.000）.

• 한국치위생학회지
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• 제14권3호
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• pp.381-390
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• 2014

Objectives : The purpose of the study is to investigate the relationship between job-stress and temporomandibular joint(TMJ) disorder in dental hygienists. This study will provide the basic data to improve the working condition and the quality of life. Methods : The subjects were 229 dental hygienists at general hospitals in Seoul, Korea. A self-reported questionnaire was filled out from May 20 to June 20, 2013. The questionnaire consisted of 4 questions of demographic features, 11 questions for TMJ symptoms and 5 questions for job stress. The data were analyzed by frequency analysis, chi-square test, Mann-Whitney U test and multiple job-stress logistic regression analysis using SPSS version 21.0. Results : During the last six months, 53.3%(122 persons) of the dental hygienists had TMJ disorder symptoms including joint noise(40.6%, 93 persons), TMJ pain(31.4%, 71 persons) and limitation of TMJ(21.8%, 50 persons). Job-stress is divided into two ranges including high stress group(4.3-5.0 points) and low stress group(0.0-3.6 points) in TMJ pain and joint noise(p<0.05). TMJ pain was closely related to low back pain, pelvis pain and tension headache arising from the uncomfortable working posture. Conclusions : It is necessary to prevent the job stress in the dental hygienists by the improvement of working condition, emotional stability, and frequent postural change.