• Journal of Korean Library and Information Science Society
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• v.37 no.3
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• pp.131-150
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• 2006

This study outlined the services of the P Public Library and some other libraries in California, USA for benchmarking to develop the public library services in Korea. To perform the role of public libraries and to assure the library users' supports in Korea, the development of following services are suggested in this study: 1) information services suited to information society 2) services to supply the public and lifelong education 3) services related to the cultural and artistic desires of the local community.

• Smart Media Journal
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• v.13 no.8
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• pp.67-78
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• 2024

The purpose of this study is to investigate the changes and developments in the administrative system, status, and role of public libraries in our country, and to analyze the spatial composition status according to the inter-cooperation system of public libraries located in Gwangju Metropolitan City. For this purpose, the study referenced the required space and area standards according to the status and role presented in the 2022 Public Library Construction and Operation Manual. Floor plan analysis and spatial composition analysis were conducted on the central libraries of the five districts in Gwangju Metropolitan City. The analysis results revealed redundancies and inefficiencies in the spatial composition of public libraries with similar purposes. It was found that securing the area of public libraries according to the hierarchy of administrative districts is necessary to provide smooth library services to local residents. Additionally, with the opening of the representative library in Gwangju Metropolitan City, the reconfiguration of the existing central library spaces was deemed necessary. This study can be used as a foundational resource for the efficient operation and construction of public libraries in the future.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.3
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• pp.193-210
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• 2012

While attention has been paid to 'core information poor' with low-level information literacy, public libraries are to be social agencies to set policies, and are to provide them with cultural experiences and services as well. In this regard, this study intends to shed light on the current status of public library services for such 'information-poor' as the urban poor, the handicapped, and the aged in Busan metro area. Exploring the statistical data, observations and interviews, the study attempts to illustrate current status and trends. It, specifically, focuses on the following characteristics of information service strategies: types of services provided; infra-structure including facilities and specialized collection; and, barriers and limitation of library and information use.

• Journal of Korean Library and Information Science Society
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• v.35 no.3
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• pp.321-339
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• 2004

The basis of public libraries as a service organization dependes on the customer's needs and expectation. Recently, public libraries have faced an existence crisis attacked from the development of Internet and the various cultural programs of other organizations. Thus, public libraries required continuos effort in order to get the existence necessity from community and customers. This paper investigates and compares with the public Service Charter provided a customer oriented public service, public library evaluation indexes by the Ministry of Culture & Tourism Gyeonggi Province, and a public satisfaction survey by Seoul Metropolitan. Thus this paper can provide the basis materials fur future public library evaluation.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.3
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• pp.121-134
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• 2013

This study investigated and analyzed the status of difficult patrons, and examined the most effective response measures targeted the public libraries in Busan. A survey on 128 people who served to the public libraries in Busan carried out for analysis of problem behaviors of public library users, and brainstorming and AHP method by 9 librarians for seeking of the effective response plan. This study shows that the most effective response ways for difficult patrons is to enact detailed regulations and the appropriate notification and education to the users about the regulations. In addition, education for communication skills to library staffs should be conducted on a regular basis, like as using positive language, listening techniques, the appropriate response techniques with angry users.

• Journal of Korean Library and Information Science Society
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• v.35 no.3
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• pp.65-78
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• 2004

The purpose of this study is to suggest for future public libraries in the knowledge information society. The development of Internet requires to change the role of information service in public libraries, and the change of social circumstance requires the role of public libraries as cultural spaces. For the future public libraries, the suggestions are that public libraries provide an instruction for users in order to got information through Internet. Next, public libraries provide comfortable safe, luxury space in order to create regional culture so that users can get experience high culture, and use the space as cultural living zone.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.1
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• pp.175-202
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• 2008

The purpose of this paper is to investigate the present stage of children's services of public library in Korea. Data were collected from 171 public libraries and analysed according to five aspects of library services; physical aspect, collection, human resources, user services, and management and program. The results shows that budget, human resources for children's services should be increased and every local library authority should be on an active and effective way to services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.1
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• pp.257-284
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• 2020

The purpose of this study is to derive differentiation strategy through strategy competition analysis on public libraries in order to enhance the competitiveness and efficiency of libraries. To that end, this study conducted a status analysis, management resources analysis, external and internal environment analysis on four public libraries located in Jung-gu, Incheon to identify the situation of strategy competition, and conducted a competitor analysis, customer segment analysis, and customer value analysis of four public libraries through various library related statistical data, national library operation evaluation data, library user satisfaction surveys, and interview with chief librarian and senior librarians. As the result, this study suggests three differentiation strategies by library. First of all, the four public libraries need to provide customized services targeting different target users within the region. Secondly, public libraries need to develop active library services that directly visit passive users, who are information have-nots, considering geographical accessibility and the composition of the population in the region. Last, public libraries should form a cultural community that cooperate with the local community and develop various programs that reflect the identity of the region.

• Journal of the Korean Society for information Management
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• v.22 no.1 s.55
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• pp.145-166
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• 2005

In this study, various aspects of site selection for constructing new public library by development of urban community were investigated. These are legal aspects, geographical characteristics, and criteria of selecting conditions of location for new building. In order to select the suitable site in the Jeon Ju City, the various statistical data and indices with regard to information and cultural activities of the local residents and a statistical data was investigated. And also, a user question investigation was executed. The vision and objectives of establishing new pubic libraries were presented, based on the result of the study. The result of this study will help the library policy maker to develope the library policy and to secure a budget from the regional government.

• Journal of Korean Library and Information Science Society
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• v.53 no.2
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• pp.215-239
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• 2022

All public libraries are local public goods and cultural infrastructures whose ideological pillars are publicly operated, free, and open to all. This identity is justified when the public library provides various knowledge information, various programs, and community space to local residents within the service area, and ultimately contributes to the cultural development of the nation and society. To this end, the country and local governments must expand the number of individuals that meet legal standards, deploy competent professionals, and provide facilities and spaces that are easy to access and use. However, if there is a gap in infrastructure and services between regional public libraries, it causes inequality in access and use of residents, which inevitably leads to information gap and cultural welfare gap. Therefore, this study was analyzed the relative gap using the location quotient, key infrastructure indicators and service indicators of public libraries of regional government in Korea and basic local government in the Chungnam region from the viewpoint that the balanced development and capacity building of public libraries must precede the establishment of a public library in Chungnam region as a life-friendly knowledge information service institution, culture enjoyment and lifelong learning space. Based on the results, a method to resolve the gap was suggested by dividing the elements of gaps in public libraries into accessibility, core infrastructure, and services, focusing on vulnerable cities and counties in the Chungnam region.