• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.11
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• pp.653-661
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• 2018

This study was conducted to determine the impacts of perceived stress and empathy ability on altruistic behavior of freshman nursing students. Data were collected from 160 freshman nursing students between 24 November and 9 December 2016. A total of 154 questionnaires were analyzed using descriptive statistics, t-tests, one-way ANOVA, Pearson's correlation coefficient, and Stepwise multiple regression. The results showed that perceived stress had significant negative correlations with altruistic behavior (r=-0.178, p=0.028) as did positive perception, a subfactor of perceived stress (r=-0.347, p<0.001). However, empathy ability was significantly positively correlated with altruistic behavior (r=0.607, p<0.001). The factors influencing altruistic behavior included emotional empathy, cognitive empathy and positive perception, with emotional empathy being the most influential factor (${\beta}=0.320$), followed by cognitive empathy (${\beta}=0.312$), which together had an explanatory power of 41.6%. Moreover, there was a mediating effect of empathy ability in the relationship between positive perception and altruistic behavior. Overall, the results of this study indicate that the management of curricula for nursing college students should search for ways to reduce their perceived stress as well as increase their empathy ability in order to improve their altruistic behavior.

• Knowledge Management Research
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• v.25 no.2
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• pp.155-176
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• 2024

This study explores variations in preferences for human and AI agents within the medical and financial services. Study 1 investigates whether there are preferential disparities between human and AI agents across these service domains. It finds that human agents are favored over AI agents in medical services, while AI agents receive greater preference in the financial services. Study 2 delves into the underlying reasons for the preference differentials between human and AI agents by assessing the significance of certain capabilities as perceived by users in each domain. The findings reveal a mediating role of perceived empathy importance in the effect of service domains on human-AI preference. Furthermore, perceived empathy is deemed a more critical capability by users for preferring human over AI agents across both service domains compared to other capabilities such as experience and agency. This research is noteworthy for elucidating the variances in preferences for human and AI agents across medical and financial services and the rationale behind these differences. It enhances our theoretical comprehension of the pivotal factors influencing preferences for human and AI agents, underscoring the significance of human experiential capabilities like empathy.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.22 no.5
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• pp.136-142
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• 2021

This study examined the influence of adolescents' perception of empathy and peer support on happiness. The subjects of this study were 113 adolescents from U-city. Frequency analysis, reliability analysis, correlation analysis, and multiple regression analysis were performed using the SPSS 22.0 program. First, in the effect of the empathy ability perceived by adolescents on the feeling of happiness, the sub-factors of the empathy ability, such as cognitive empathy and emotional empathy, had a significant positive effect on happiness. In particular, the cognitive empathy factor of the empathy ability has more influence on happiness. Second, in the relationship between the adolescents' peer support and feelings of happiness, the sub-factors of peer support, emotional support, and instrumental support had a significant positive effect on happiness. On the other hand, the sub-factors of peer support, informational support, and evaluative support did not affect happiness significantly. In particular, the emotional support factors have more influence on happiness than the instrumental support factors. This means that a higher level of empathy and peer support perceived by adolescents results in a higher feeling of happiness. This study provides basic data for preparing educational programs to improve adolescents' happiness

• 한국벤처창업학회:학술대회논문집
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• 2022.11a
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• pp.119-122
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• 2022

본 연구의 목적은 중고등학생의 주관적 행복감이 공감 능력에 미치는 영향 관계에서 부모-자녀 의사소통의 매개효과를 실증적으로 검증하는 데 있다. 이를 위해 인천, 화성 등 경기도 내 거주 청소년을 대상으로 2022년 7월 10일에서 8월 20일까지 277명을 대상으로 설문조사를 실시하고, 277부 중 265부를 최종 분석에 사용하였다. SPSS 28.0과 Hayes(2013)가 제안한 Process Macro를 사용하여 자료를 분석하였다. 연구 결과는 첫째, 주관적 행복감이 높을수록 공감 능력이 높은 것으로 나타났다. 둘째, 주관적 행복감이 높을수록 부모-자녀 의사소통이 높은 것으로 나타났다. 셋째, 부모-자녀 의사소통이 높을수록 공감 능력이 높아지는 것으로 나타났다. 넷째, 주관적 행복감과 공감 능력의 관계에서 부모-자녀 의사소통은 정(+)적인 매개효과로 나타났다. 이는 부모-자녀 의사소통이 중고등학생의 공감 능력을 향상시킬 수 있는 예측 변인임을 시사하고 있다. 본 연구는 중고등학생의 공감 능력을 향상시키고, 사회성을 발달하기 위해 주관적 행복감의 수준을 활성화하고, 매개변인으로 부모-자녀 의사소통을 활성화하여 건전한 성장을 위한 효과를 높일 수 있는 다양한 청소년 프로그램 및 청소년 상담에 필요한 기초자료를 제공하는 데 의의가 있다.

• Management & Information Systems Review
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• v.34 no.1
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• pp.121-142
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• 2015

This study focused on finding how to raise the positive effect of a service employee on the organization by strengthening his sympathetic feeling at the position of business, not the position of customer and how to reduce the negative effect. The specific objectives of the study are: First, the effect factors of the empathy abilities (cognitive empathy, emotional empathy) of a service employee are largely classified as the social support (supervisor support, co-worker support) to the service employee and the self-soothing ability. Therefore, this study tries to verify the relationship between the self-soothing ability, and social support and empathy which are preceding factors of the empathy of a service employee. Second, it also tries to verify the relationship between job stress and empathy ability(cognitive empathy, emotional empathy) of a service employee. As a result of the verification of the study hypothesis, first, the social support was distinguished as supervisor support and co-worker support, and the empathy ability was distinguished as cognitive empathy and emotional empathy. As a result of verifying the relationship between social support and empathy ability, the supervisor support did not have a positive effect on cognitive empathy while the co-worker support did have a positive effect of cognitive empathy. The supervisor support had a positive effect on emotional empathy and the co-worker support had a positive effect on emotional empathy. Second, the self-soothing ability of a service employee had a positive effect on empathy ability and a positive effect on both cognitive empathy and emotional empathy. Finally, the empathy ability(cognitive empathy, emotional empathy) of a service employee was shown to have a negative effect on the job stress of a service employee.

• Industry Promotion Research
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• v.3 no.2
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• pp.21-31
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• 2018

This study conducted a hypothesis test to examine the effect of integrated service quality of nursing and care on medical service performance. The results of this study are as follows. First, the perceived performance, loyalty, perceived performance, perceived loyalty, and perceived loyalty of medical service achievement, perceived performance of medical service performance, responsiveness, confident, empathy, The results show that adoption has a positive impact on loyalty. In other words, the integrated service quality proved to be very important for the medical service capacity. In order to do this, institutional efforts should be given priority to increase the number of nursing staff. In order to nurture excellent nursing team members, in addition to professional nursing ability, emphasis should also be placed on personality education for positive relationships through patient empathy. In this study, we can find the implication of the study that we measured the effect of integrated service quality on medical service performance.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.12 no.5
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• pp.127-139
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• 2017

In recent 10 years the attention to social entrepreneurship has raised increasing among scholars, public sector, and community development. However less research has been conducted on how social entrepreneurship intention create a social enterprise and what factors can be affected to the social entrepreneurial intentions. This paper aims at contributing to identify the antecedents of entrepreneurial behavior and intentions. Especially, we have had a strong interests in compassion factors which haven't been used as important variables to encourage for people to do social entrepreneurial activities. Also, we try to find the moral obligation and perceived social support as antecedents of social entrepreneurial intentions. Finding show that compassion and moral obligation affect to the social entrepreneurial intention. Especially this study identify the external factor of society with the variable, perceived social support. Once individuals recognize that the infrastructure and societal positive mood on social entrepreneurship is friendly to social entrepreneurship, people have a tendency to try to do some social entrepreneurial activities. Only few empirical studies exist in this research domain. A study of more than 271 Korean college students has studied which personal traits predict certain characteristics of social entrepreneurs (such as having social vision or looking for social innovational opportunities). In addition to those antecedents, students experience is the critical factor that enabled continued expansion of the social entrepreneurial activities. The results of this research show how we can nurture social entrepreneurs and how we can develop the social environment to promote social entrepreneurship.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.7 no.1
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• pp.383-393
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• 2017

This study examined the empathy relationship experiences of adolescents in relationships with school social workers. The researchers conducted individual interviews with 10 adolescents from low-SES families. The primary interview query was 'What have empathy relationship experiences with school social workers meant to you?' Interview responses were coded and the results were analyzed using phenomenological research methods. The empathy experiences of adolescents were identified as the following: 'tried to build empathy','understanding another's feelings', 'helpfulness'. The study's results summarized the adolescents' feelings of empathy resulting from their interactions with school social workers. In conclusion, the study suggested some useful strategies for school social workers in their work with adolescents from low-SES families. These strategies are designed to maximize adolescents' ability to feel empathy for others. Furthermore, based on the results of this study the researchers suggest some promising avenues for empathy research in various fields.

• Journal of Digital Convergence
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• v.16 no.1
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• pp.343-350
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• 2018

The purpose of this paper is to explore the characteristics of a digital culture, its negative effects, especially automatism of perception, a poetic strategy against automatism of perception and the utility of poetry including the therapeutic function of poetry. The new technologies offer us various experience, great opportunities and rosy future by freeing us from boring and laborious tasks, and difficult decisions. Through the excessive and habitual use of new technologies, we may become too dependent on machines, losing our thinking abilities, sensibility, perception and creativity. Therefore, we need poetry to recover the sensation of life and make us feel things. Reading poetry allows us to look into someone else's soul and cultivate the ability to empathize. As a healing fountain, poetry leads us to a way for a change of heart, a recovery of psychic health and universal love through perfect communion in ourselves and in society. Furthermore we need a systematic and in-depth study of digital poetry as well as traditional poetry.

• Journal of the Korea Convergence Society
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• v.12 no.10
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• pp.249-254
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• 2021

This study is about the class model that can demonstrate the modeling ability using the spatial perception capability on basic modeling required for jewelry design majors and the most important perspective method in jewelry design. The outputs were obtained by presenting the topics for creative activities to students after theoretical explaining how to present a spatial sense and presenting practical classes on basic shapes, stereoscopic shapes and perspective methods. While the existing basic molding classes were only practical classes, this study presented students with a class model that allows them to use creativity, basic perspective, and spatial sense together. And it was found out evaluation method that both students and professors can relate to each other through the intensive education effects and clear evaluation standards. I hope that this paper will continue to study more diverse materials and convergent class models.