• Title/Summary/Keyword: 조직소통

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A Study on the Relationship between Performance Evaluation System and Managerial Effectiveness of Responsible Administrative Agency: Focus on the Perception of Pulbic Employees in Local Statistics Offices (책임운영기관 성과평가 제도와 운영 효과성 간의 연계성에 대한 연구: 지방 통계청 공무원들의 인식을 중심으로)

  • Kang, Young Cheoul
    • The Journal of the Korea Contents Association
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    • v.21 no.3
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    • pp.783-795
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    • 2021
  • This study aims to examine the relationship between performance evaluation systems and managerial effectiveness of responsible administrative agencies. Previous studies mainly emphasize the institutional changes of evaluation system and its impacts. This study articulate important factors in performance evaluation systems like interactive communications the credibility of performance indicators top manager's concern. A survey was conducted by 510 employees of local statistical office agencies and a structural equation modeling was used in order to test hypotheses. Results show that the credibility of performance indicators and top manager's concern about evaluation are positively related to performance results and procedural transparency and to managerial effectiveness. Interactive communication did not show statistically significant on managerial effectiveness. The empirical test results indicated that the interactive communication about the evaluation system of responsible administrative agencies should be considered.

Effects of Management Support for Health and Safety on Workers' Safety Perception (안전보건에 대한 경영진의 지지가 근로자 안전인식에 미치는 영향)

  • Han, Seung Jo;Bae, Young Min
    • Journal of Digital Convergence
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    • v.19 no.7
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    • pp.155-162
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    • 2021
  • The purpose of this study is to investigate effects of management support for health and safety on workers' safety perception. Since the 1990s, Korea's national competitiveness has been rising rapidly, but efforts to prevent and cope with industrial accidents are still insufficient. Particularly there is a big movement to strengthen corporate responsibility for serious accidents in the 2020s. In this study structural equation model(SEM) was constructed and quantitatively analyzed in order to know how management's support affects the organization, system, and communication related to safety and health in the company, and ultimately how it has an effect on workers' safety perception. 4,169 questionnaires conducted by the Institute for Occupational Safety and Health were used as observation variables, and 5 hypotheses were established and were verified in SEM. As management support increases, organization & institution for a safe workplace, communication related with safety and health within the company become more active. Finally management support has a positive effect on workers' safety perception. The results of this study imply that management needs to increase awareness of the importance of safety and health before all measures such as organizations, institutions, and communication related to safety and health.

Relationship of Participants' Characteristics and Organizational Effectiveness on Education Program -Mediating Effect of Communication- (교육참여자 특성과 조직유효성의 관계 -커뮤니케이션의 매개효과-)

  • Chun, Myung-Hwan
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.394-403
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    • 2016
  • This research aimed at comprehending influence among education participants' characteristics (followership, sense of community, conscientiousness), organizational effectiveness, and investigating mediation role of communication. The results are as follows: First, followership and sense of community play an important role for communication. But conscientiousness did not affect communication. Second, communication has directly affected job satisfaction and organizational commitment. Third, the relation between education program characteristics and organizational effectiveness were mediated by communication. The findings of this study suggest the educational program is designed and developed based on employee's attitude of mind.

Smartwork Application & Effects: Empirical Test for the Extended Work Design Theory (스마트워크 적용과 효과: 업무 설계 이론을 중심으로)

  • Hyejung Lee;Jun-Gi Park
    • Information Systems Review
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    • v.20 no.2
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    • pp.21-37
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    • 2018
  • Under ubiquitous work environment, innovative changes occur in work process with ICT. The work process for collaboration through mobile devices and network should be investigated. The research model consists of two major antecedents: autonomy and interdependence as a task characteristic and job satisfaction as ultimate consequence followed by work design theory. To elaborate work design theory, smartwork application (app) use, communication extent, and work-life balance were reviewed from the literature. Data were collected from three ICT firms, which adopted certain smartwork app, and a partial least squares analysis was made on 175 data points. The analysis results show that task interdependence exerts a statistically significant effect on the level of smartwork app usage. Communication extent directly affects job satisfaction and work-life balance. The remarkable point is that smartwork app usage does not affect employees' work-life balance; the former can only affect the latter indirectly by increasing communication extent. This study attempts to explain the organizational impact by considering smartwork app and the effects simultaneously. We proposed and empirically tested the extended work design theory including information technology and its environment. Based on the results, other theoretical and practical contributions are discussed at the end with limitations and further studies.

The Determinants of Organizational Cynicism of Hospital Nurses and Its Mediating Effect on the Organizational Effectiveness (병원간호사의 조직냉소주의 영향요인 및 조직효과성에 대한 매개효과 검증)

  • Lee, Ju-Hyun;Jeong, Ae-Suk;Seo, Youngjoon
    • The Journal of the Korea Contents Association
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    • v.16 no.7
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    • pp.575-586
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    • 2016
  • The purpose of this study was to investigate the influential factors of organizational cynicism of nurses in hospitals, and to examine data contributing the effective organizational management and the organizational effectiveness. Data were collected from 320 nurses working in a hospital in 2005. A total of 295 questionnaires were analyzed by the SPSS WIN 21.0. The leadership, job interdependence, job stress, positive and negative affectivity had significant effect on the organizational cynicism of hospital nurses. Also, the organizational cynicism had significant mediating effects on job satisfaction and organization commitment, and organizational climate showed significant indirect effects on the job satisfaction and organizational commitment. In conclusion, hospital managers and nursing directors need to adopt following strategies; open communication, friendly feedback, trust among staff, co-operation between departments and intra-departments, sharing information, creating joyful organizational climate, adequate organizational supports, fair compensation, and favorable organizational culture.

An Exploratory Study on Developing the AI Essay Test Tool based on ChatGPT: Focusing on the Interaction with the Engineer (ChatGPT를 활용한 AI 글쓰기 의사소통 역량 평가도구 개발 과정에 대한 연구: 기술 전문가와의 상호소통을 중심으로)

  • So-Young Park;ByungYoon Lee;Yujung Hong
    • Journal of Practical Engineering Education
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    • v.16 no.1_spc
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    • pp.21-31
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    • 2024
  • This study focused on the development of an AI essay tool for assessing writing-communication competence using ChatGPT. During the development process, the interaction between content expert and technical expert was emphasized to explore the fusion of IT and humanities and social sciences. Through close communication and interaction between the content and technical experts, they incorporated scoring criteria for writing-communication competence and developed an AI essay test tool that provides scores and feedback in the appropriateness of content, effectiveness of organization, and accuracy of grammar. This process revealed how content and technology combine and presented considerations for future fusion researchers, including technical experts in generative AI assessment tools.

BRMS기반 학과BSC

  • Park, Jong-Cheol;Park, Chung-Sik;Kim, Jae-Hong;Gang, Eun-Ji
    • Proceedings of the Korea Database Society Conference
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    • 2010.06a
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    • pp.99-107
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    • 2010
  • BSC(Balanced Scorecard)는 재무적 성과지표의 한계를 지양하고 고객관점, 내부 프로세스 관점, 학습과 성장 관점, 재무 관점의 다양한 관점에서 성과측정시스템으로 상용 될 수 있을 뿐만 아니라 전략의 해석, 전략적 캐스케이딩(cascading), 전략적 자원분배, 전략적 학습도구를 위한 전략관리시스템으로 또한 의사소통도구로서 사용된다. 분 논문에서는 대학내의 학과들이 각각 개별적인 특성이 존재하고 학과의 제한된 자원과 역량하에서의 효율적인 운영과 이에 대한 조직적인 접근방법이 필요하기 때문에 학과조직에 BSC를 적용하는 방안을 모색하였다. 이러한 학과 BSC는 대학 전체 또는 그 상위조직의 BSC를 위한 토대로 이용될 수 있을 뿐만 아니라 교육에 관련한 다양한 인증 및 평가와 연계할 수 있을 것이다. 또한 본 논문에서는 최소한의 프로그래밍과 이해하기 용이한 수행규칙, 그리고 유연한 개정을 위하여 비즈니스 규칙(Business Rule)으로 이루어지는 BRMS(Business Rule Management System)로 학과 BSC를 설계할 수 있는 방안을 모색하였다.

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Communication within Hospital Organizations and its Impact on Organizational Conflict and Organizational Performance (병원 조직 내 의사소통이 조직 갈등, 조직성과에 미치는 영향)

  • Kwon, Sung-Bok;Lee, Hye-Kyung;Ahn, Hwa-Young;Kim, Sun-Yang
    • The Korean Journal of Health Service Management
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    • v.14 no.1
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    • pp.79-91
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    • 2020
  • Objectives: The objective of this study is to present the basic data required for effective communication by identifying the effects of communication within the hospital organization on organizational conflict and organizational performance. Methods: For this study 298 medical workers and general administrative staff working in small and medium hospitals were selected. Results: Upward and downward communication had a negative effect on individual conflict and on upward, and horizontal communication between individuals. Likewise, horizontal communication had a negative effect on conflict between groups. Upward, downward, and horizontal communication are defined based on organizational performance. It has been shown to affect. Conclusions: In order to improve conflict management and performance within hospital organizations, effective communication plans appropriate to the situation and targets have to be developed.

Study on Organizational Performance: Focused on Public Institutions (조직성과에 대한 인식연구: 공공기관을 중심으로)

  • Lee, Hyangsoo;Lee, Seong-Hoon
    • Journal of Digital Convergence
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    • v.15 no.3
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    • pp.47-54
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    • 2017
  • In this study, the organizational performance is divided into the policy perspective, the customer perspective, and the internal viewpoint rather than the financial perspective. The public institutions selected as examples of this study are public institutes under the Ministry of Environment, which are established to promote environmental industry development and environmental technology development projects, and promote the dissemination and practical use of developed environmental technologies. The public institutions that were the target of the study were concerned about how to define organizational performance and how to improve organizational performance. In addition, the institutions were interested in measuring performance in terms of customers and policies rather than financial performance. As a result of this study, it was found that the public institutions which were the subject of study were not very high in terms of policy, customer, and internal performance. In order to enhance the organization's policy performance, customer performance and internal performance, it is necessary to communicate smoothly among the members of the organization, horizontal organizational structure, encourage participation in the client's policy process, and redesign the business process from the customer's perspective.

A Strategy using SNS for improving of the Leadership of Elementary Gifted Children in Information (초등 정보영재의 리더십 향상을 위한 SNS 활용 전략)

  • Jeon, Su-Ryun;Kim, Seon-Hwoi;Nam, Dong-Soo;Lee, Tae-Wuk
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2013.01a
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    • pp.313-315
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    • 2013
  • 영재교육의 목표는 개인의 자아실현 및 국가 사회에 이바지하는 인재를 양성하는 데 있다. 그러나 그 동안 우리의 영재교육이 지적인 영역에 치중한 결과, 우리나라 영재의 리더십 수준은 미국의 일반 학생과 비슷하다는 분석이 제기되기도 하였다. 지적능력만 뛰어난 영재는 현대사회에서 요구하는 타인을 배려하고 소통하며 합리적 의사결정을 내릴 수 있는 인재상과는 거리가 멀다. 이에 본 논문에서는 정보영재를 위한 리더십 교육 프로그램을 개발하고 그 도구로 SNS를 활용하였다. SNS는 다양한 자료를 검색, 공유할 수 있고 사람사이의 관계 맺기, 타인과의 소통을 기반으로 하기에 리더십 교육의 목표 실현에 적합한 특징을 지녔고, 컴퓨터나 인터넷 등 첨단 기기의 사용을 즐기는 정보 영재의 특성과도 일치하는 도구이기 때문이다. 유투브, 위키피디아, 트위터 등의 SNS를 사용하여 동영상을 제작하고 간단한 메시지로 타인과 소통하며, 위키에서 협업하여 과제를 수행해나가는 과정을 통해 대인관계와 조직능력, 타인과 공동체 배려 등 리더십이 향상될 것으로 기대한다.

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