• Title/Summary/Keyword: 조직소통

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The Evaluation on The Effect of Communication and Shared Knowledge Between IS and Line Organizations to IS Performance (IS 조직과 라인 조직간의 의사소통 및 공유지식이 IS 성과에 미치는 영향에 관한 연구)

  • Kym, Hyo-Gun;Pyo, Jie-Hyun;Choi, In-Young
    • Asia pacific journal of information systems
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    • v.13 no.1
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    • pp.197-211
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    • 2003
  • Intensified competition, splintered mass market, shortened product life cycles, and advanced technology and automation let companies to crease the IT investment to meet the changes, Although IT investment increased, IS didn't show the visible outcome. One of the major interest of IS managers is how to demonstrate the business value of the firm's investment in information technology. This paper proposes the revised model of Nelson & Cooprider(1990) regarding shared knowledge between IS and line groups. Knowledge can be shared through mutual trust, mutual influence and communication between these two groups. The revised model including communication is tested empirically using LISREL. The results show that shared knowledge mediated the relationship between IS performance and mutual trust, mutual influence and communication. And shared knowledge between IS and line groups increase IS performance. IS managers should develop mutual trust, mutual influence and communication between these groups to achieve more shared knowledge and higher IS performance.

Factors Influencing Organizational Socialization in Nursing Students (간호대학생의 조직사회화에 영향을 미치는 요인)

  • Yi, Yeo Jin
    • The Journal of Korean Academic Society of Nursing Education
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    • v.20 no.4
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    • pp.463-470
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    • 2014
  • Purpose: This study investigates the influence of education satisfaction, communication competence, and group cohesion on organizational socialization in nursing students. Method: The subjects were 175 third year nursing students. Data were collected from June 3 to 14, 2013 through a self-reporting questionnaire. Data analysis was performed by multiple regression using the SPSSWIN 21.0 program. Results: The organizational socialization score of nursing students averaged 3.79 points (5 Likert scale). Practice education satisfaction, communication competence and group cohesion of nursing students influenced organizational socialization ($R^2$ 52.5%, F=49.051, p<.001). Conclusion: For nursing students, practice education satisfaction, communication competence and group cohesion are significant variables for organizational socialization. Thus, in order to enhance the organizational socialization of nursing students, there is a need to develop a differentiated practicum curriculum that considers nursing student demands in collaboration with nursing faculty and administrators on the basis of education programs, including concepts of communication competence and group cohesion.

A Study on Education Training and Job Commitment : Focus on Call Center (교육훈련과 직무몰입에 관한 연구 : 콜센터를 중심으로)

  • Kim, Eun Hee;Park, Deuk
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2012.07a
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    • pp.119-122
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    • 2012
  • 오늘날 콜센터는 고객과 의사소통을 담당하는 비대면 접촉채널의 대표적인 조직으로 고객 접촉을 담당하는 인적자원에 대한 중요성이 날로 증대되고 있다. 이에 콜센터들은 고객응대에 적합한 지식 기술 태도 등 상담사의 전문성 강화를 위해 교육훈련을 꾸준히 계획하며 실행하고 있다. 본 연구는 콜센터에서 실시하는 다양한 교육훈련이 상담사들의 직무몰입과 어떠한 관계가 있는지를 알아보려는데 그 목적이 있다. 이를 분석하기 위하여 교육훈련에 대한 만족도, 성취도, 적용도, 기여도를 중심으로 직무몰입과의 관계를 회귀분석을 통해 살펴보았다. 분석결과는 다음과 같다. 교육훈련 만족도와 적용도는 직무몰입과 직접적인 유의미한 영향관계가 나타나지 않았다. 반면에 성취도와 기여도는 직무몰입에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 이러한 결과는 교육훈련과정에서 교육내용의 가치와 재미를 찾아 잘 이해하고 습득할 수 있도록 하여 성취도를 높여주고, 교육훈련을 통한 조직생활에 대한 기여도에 대한 인식을 높여줄 때 직무몰입이 높게 나타남을 시사한다.

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A Study on the Behavior of Knowledge Sharing (지식공유 이용행태에 관한 연구)

  • 김성희;변자영
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.2
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    • pp.227-247
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    • 2001
  • This study examines the concept of knowledge management and knowledge sharing. Then, it identifies obstacles and um factors for knowledge sharing. Finally, this stud, analyzes knowledge sharing behaviors in terms of knowledge necessity, knowledge sharing, reward system, and communication channels. The suggestions of the study can be used to establish knowledge sharing in organizations.

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The Mediation Effect of Trust and Communication on Relationship between Organizational Culture and Innovative Behavior: Focused on Manufacturing Business (조직문화와 혁신행동 간의 관계에서 조직신뢰, 의사소통의 매개효과: 제조업을 중심으로)

  • Jeong, Da-Un;Chun, Byung-June
    • Asia-Pacific Journal of Business
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    • v.10 no.1
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    • pp.39-54
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    • 2019
  • The purpose of this study is to research the effect of organizational culture on trust and communication. Also, the study explores whether trust and communication affects innovative behavior and the mediation effect on innovative behavior among organizational culture, trust and communication. This study analyzed the mediating effect with SEM using data from the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, collective and rational culture positively influence but hierarchical culture negatively influence trust and communication. Second, trust and communication have a positive effect on innovative behavior and trust has a positive effect on communication. Third, the effect innovative, collective hierarchical and rational culture on innovative behavior is mediated through trust and communication. Therefore, this study suggests creating an innovative, relationship-based and goal-oriented organizational culture which increases trust and communication that facilitates innovative behavior.

An Empirical Study on the New Product Development in the Organization (신제품 개발에 대한 조직 내 인식 실증연구)

  • Seo, Yong-Mo;Cho, Han-Jin
    • Journal of the Korea Convergence Society
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    • v.8 no.3
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    • pp.205-214
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    • 2017
  • The purpose of this study is to identify the perceptions of organizational members in new product development. This study suggested the successful new product development through the awareness among CEO and other members of the recognition of various factors that appear in the process of new product development by technical-oriented venture companies. Other members were more competitive in the technical area than CEO and were recognized as important strategic factors. As perceived market environment, perception of macro-environment is perceived by other members to be sensitive technical environment and economic factors, and law part is recognized as important. Recognition in a micro-environment has been associated with higher perceptions of employees and competitors, and siliar perceptions of marketing strategy and supplier relationships. This study suggested strategies for successful new product development by reducing the difference of perception between communication and environment of new products by SEMs and venture companies.

A Study on the Effect of Foodservice Employees' Mentoring on Expressing Emotions and Self-Esteem (외식 종사자의 멘토링 역할이 감정표현 및 자아존중감에 미치는 연구)

  • Song, Ki-Ok
    • Culinary science and hospitality research
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    • v.20 no.3
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    • pp.186-200
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    • 2014
  • This study investigates the effect of foodservice employees' mentoring part on expressing emotions and self-esteem by conducting a survey. The data collected from the survey were analysed by SPSS18.0 and AMOS for frequency analysis, exploratory analysis, confirmatory factor analysis, correlation analysis and structure equation modeling. The results are as follows. First, the mentoring part was a significant constituent for achieving an organization's objective because a mentor and a mentee could interact and sympathize through personal recommendation, consultation and support for reducing psychological stress. Second, the mentoring part had a positive effect on organizational ability to adapt. Third, organizational conflicts influenced self-esteem. As the results indicated, the foodservice industry should manage an effective mentoring system for high quality services and the attainment of an organizational goal.

An Study of Operational Strategy for Special Libraries on Social Network Service (SNS) (전문도서관의 소셜네트워크서비스 운영방안 연구 - 해양과학도서관 사례를 중심으로 -)

  • Han, Jong Yup;Lee, Seungmin;Seo, Man Deok
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.3
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    • pp.335-351
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    • 2014
  • This study proposes a customized SNS operational strategy for special libraries based on a case study on the Ocean Science Library (OSL) of South Korea. The study conducted an in-depth analysis on an organizational structure, manpower, contents, and promotion. The outcome of SNS operational strategy deducted from this study can be categorized into several items, including: (1) a selection of an appropriate SNS channel, which meets the objective of the operation; (2) a formal division of works for SNS operation; (3) a designation of full-time managers and an establishment of a task force team; (4) a specialization of contents according to specific subjects; (5) on/off-line promotions focused on events, which encourage participations; (6) an improvement of contents through regular log analyses; and (7) a promotion of library website access through SNS, and so on. This research also suggested the strategies for the development of SNS operation: strengthening of communication and cooperation among librarians; distribution of academic and research outcomes of the umbrella organization; enhancement of a role as a communication channel between librarians and users, and carry out a role as a 'social curator.'

Factors Influencing Organizational Commitment of Nurses in Korean Red Cross Blood Center: Focusing on Positive Psychological Capital, Communication Ability, and Social Support (대한적십자사 혈액원 간호사의 조직몰입에 영향을 미치는 요인: 긍정심리자본, 의사소통능력, 사회적 지지를 중심으로)

  • Park, Sun Young;Yoo, Jae Soon
    • Research in Community and Public Health Nursing
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    • v.31 no.2
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    • pp.179-188
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    • 2020
  • Purpose: The purpose of this study is to identifying factors influencing organizational commitment of nurses in Korean Red Cross Blood Center (KRCBC). Methods: A cross sectional survey was conducted for 224 nurses who worked for more than three months in KRCBC. Data were collected using a structured questionnaire from August 28 to September 20, 2018. Data were analyzed using independent t-test, Mann-Whitney U test, one-way ANOVA, Pearson's correlation coefficient, and hierarchical multiple regression analysis with SPSS (ver. 23.0). Results: The mean score of organizational commitment was 3.37±0.52 on a scale of 5 points, the mean of positive psychological capital was 3.51±0.51, communication ability score was 3.60±0.48, and social support score was 3.68±0.57. The factors influencing organizational commitment of nurses in KRCBC were social support (β=.41, p<.001), job satisfaction (β=.27, p<.001), and total length of employment in KRCBC (β=.19, p=.016). The model explained 36.1% of the organizational commitment of the nurses. Conclusion: It is necessary to develop an organizational commitment program for strengthening social support and job satisfaction to improve organizational commitment of nurses in KRCBC. Such a program is eventually expected to improve the quality of nursing care of nurses with a short career in KRCBC.

Analysis on Educational Needs for Development of Principals' Strategic Leadership (학교장의 전략적 리더십 역량 강화를 위한 교육요구도 분석)

  • Yoon, So Hee
    • Journal of Practical Engineering Education
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    • v.12 no.1
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    • pp.231-242
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    • 2020
  • The purpose of this study was to investigate educational needs for development of principals' strategic leadership. The researcher analyzed 128 responses from elementary and secondary school principals who participated in professional development programs in 2019. For data analyses, the researcher conducted t-test and Borich needs assessment and drew the Locus for Focus model. Results are as follows. First, all respondents and secondary school principals considered important competencies data collection and use for setting future directions, vision statement for educational community, preparation of essential values for educational activities in school, evaluation on school finance and utilization, effort for development of school system, and enhancement of positive communication climate. Second, elementary school principals regarded important competencies as vision statement for educational community, preparation of essential values for educational activities in school, analysis of school environment and use, evaluation on school finance and utilization, investigation of educational objectives and planning, effort for development of school system, and enhancement of positive communication climate.