• Journal of Digital Convergence
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• v.18 no.4
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• pp.45-53
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• 2020

With the advent of the Fourth Industrial Revolution, the central axis of the industry is shifting to SMEs, and online is becoming the center of marketing. In this regard, this study is aimed at the service quality and the characteristics of companies as the factors for the activation of SMEs' online export support projects and their performance creation. The study conducted a survey of companies applied for the government's online export support project. As a result, it was found that the reliability of the service quality and the characteristics of the company (CEO's will, Trade Expert), except for convenience, have a significant effect on the service utilization and performance. Accordingly, in order to revitalize the online export support business of SMEs, it is necessary to improve the human competence of enterprises and the reliability of service quality of supporting institutions. This study is meaningful in that it confirms the importance of the credibility required by the support organization as well as the characteristics for strengthening the capability of the company. However, there are limitations in not reflecting various factors of service quality and company characteristics.

• Journal of Korean Society of Disaster and Security
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• v.6 no.2
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• pp.15-22
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• 2013

Recently, 'Government 3.0' has become the topic since the inauguration of the new government. According to Government 3.0 Promotion Master Plan, this means providing bilateral customized administrative service based on the values of opening-up, sharing, and cooperation for the individuals of the people. Currently, if disaster victims, who have private property damaged by natural disasters such as typhoon and torrential rain, want to receive disaster relief service supports such as financial support, tax cut, reduction in electric and communication charges, they have to visit each of applicable organizations and apply for the relief service supports. The application forms and procedures are so diverse and complex that disaster victims undergo many discomforts. So this thesis established the solution of residents' discomforts and the providing of practical benefits through disaster victims' one stop application for service as the research objective. Accordingly, the solution plan was concretely presented through preparing the relief service promotion strategies comprising the establishment of administrative service supporting system and the preparation of legal and institutional device, the establishment of computing system for one stop service and the reinforcement of general publicity for successful promotion of cooperation projects.

• Informatization Policy
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• v.21 no.3
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• pp.33-55
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• 2014

Public Shared Service Centers (PSSC) consolidate functions such as human resources, information technology, financial management or accounting into one office to serve an organization. A prominent example from the United States is the Federal Information Technology Shared Services Strategy. It supports mission, administrative, and infrastructure-related IT functions through providing organizations in the Executive Branch of the Federal Government (Federal Agencies) with policy guidance on the full range and lifecycle of intra- and inter-agency information technology (IT) shared services. This study looks at the Federal Information Technology Shared Services Strategy in order to draw lessons for fostering collaborative government through the use of PSSC. It finds the following factors are critical for success when implementing IT shared services: (1) agency leadership must be solidly behind their IT shared service plan, or the needed changes will not happen at the business unit, program, or system levels; (2) there must be a move away from internally-centered, program-specific thinking, and a move toward a paradigm of consuming and providing IT shared services with multiple groups whenever possible; and (3) successfully managing "loss of control" issues is central, and optimizing business processes is essential to move from stove-piped workflows to processes that work across the agency enterprise and beyond. Therefore, the study suggests that a Korean model of PSSC implementation be introduced, and that good IT Governance is a crucial component of PSSC strategies.

• Journal of Technology Innovation
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• v.30 no.1
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• pp.57-104
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• 2022

The government has supported the innovation of private firms by intervening the market for various purposes, such as preventing market failure, alleviating information asymmetry, and allocating resources efficiently. Although the government's R&D budget increased rapidly in the 2000s, it is not clear whether the government intervention has made desirable impact on the market. To address this, the current study attempts to explore this issue by doing a systematic literature review on foreign and domestic papers in an integrated way. In total, 168 studies are analyzed using contents analysis approach and various lens, such as policy additionality, policy tools, firm size, unit of analysis, data and method, are adopted for analysis. Overlapping policy target, time lag between government intervention and policy effects, non-linearity of financial supports, interference between different polices, and out-dated R&D tax incentive system are reported as factors hampering the effect of the government intervention. Many policy prescriptions, such as program evaluation indices reflecting behavioral additionality, an introduction of policy mix and evidence-based policy using machine learning, are suggested to improve these hurdles.

• Industry Promotion Research
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• v.8 no.3
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• pp.19-35
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• 2023

Recently, the government has emphasized the importance of establishing an innovation system for SMEs as part of an innovative growth strategy for national economic development. SMEs in Korea are experiencing many difficulties due to the loss of industrial competitiveness due to the powerful wave of the 4th industrial revolution along with the pandemic of COVID-19 that started in 2020. In relation to environmental changes, it is emerging as an important issue for SMEs to pursue open innovation for survival and growth, as well as to possess excellent technological innovation capabilities. In accordance with the need for such research, this study analyzed the factors that affect business performance or technological performance of small and medium-sized manufacturers, and identified the relationship between these influencing factors and corporate performance. The results of this study suggest that it is important for SMEs to effectively utilize R&D services and technology innovation capabilities and resources possessed by SMEs to secure a competitive advantage. The results of this stu dy are considered to be able to provide basic data and information necessary for SMEs to secu re a competitive edge and enhance industrial competitiveness through government support systems and open innovation.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.3
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• pp.321-342
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• 2021

The purpose of this study is to develop the research support service model of a university library, which prepares for the changing research environment and supports the entire research process. In particular, components of the research support service at each stage of research are developed based on 'the research lifecycle' to support the entire research process. First, constructed elements of research support services that should be supported at each stage of the study through literature reviews and surveys of service demand. Next, a survey and in-depth interview were conducted with service providers to ensure effective service operation. This research support service model developed through the processes above are proposed as 'the research support service component model' that consists of six steps and 50 components including 20 core elements and as 'the research support service operation system model' that is composed of the organic system among government and related organizations, university libraries and organizations inside universities.

• Journal of Digital Convergence
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• v.14 no.3
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• pp.199-207
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• 2016

The number of multicultural families is on the rise worldwide. In this respect, the central government and municipal governments are also implementing and supporting multicultural-related policies. However, they are in progress, not as services needed for multicultural members but as policy issues. This causes multicultural members to fail to figure out the need of policies supported by the government or local governments, as well as to grasp the desire for what services in need are. In addition to this, many studies regarding multiculture are under way but few studies have been known so far as to multicultural business models. This study has suggested a final business model and strategy methods by designing, comparing and analyzing a business model needed for multicultural members through interviews with professionals and multicultural members with regard to mulcultural policies and examples in Korea.

• 한국벤처창업학회:학술대회논문집
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• 2023.11a
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• pp.187-192
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• 2023

1990년대 후반 정부는 경기부양의 일환으로 창업보육센터(Business Incubatir: BI)를 전국에 설치·운영하도록 지원하였다. 창업보육센터를 통해 벤처기업이 스스로 자생력을 갖출 수 있는 시기까지 시설, 기술, 행정, 경영지원 뿐만 아니라 입주지원까지 다양한 지원 역할을 수행해오고 있다. 특히 창업보육센터의 교육프로그램은 입주업체들의 기업 성장에 있어서 매우 중요한 역할을 한다. 이러한 창업보육센터의 교육프로그램이 기업 성과에 영향을 미치는 요인으로 최근 조직문화에 대한 관심이 고조되고 있다. 조직문화는 스타트업을 움직이는 심장이며 그 영향력은 실핏줄을 타고 회사의 가장 사소한 결정에까지 미친다. 조직문화마저 없다면 스타트업은 제품, 브랜드 무엇 하나 제대로 갖추지 못한 그저 꿈을 쫓는 집단에 지나지 않을 것이다. 본 연구는 창업보육센터의 교육프로그램 서비스품질 구성요인 인 유형성, 신뢰성, 반응성과 스타트업에게 중요한 원동력이 되는 실천중심설계가 교육만족, 조직문화 및 조직성과에 미치는 영향에 대해 살펴보고 아울러 교육만족이 조직문화에 조직성과에 미치는 영향에 대해 연구를 진행하고 가설을 검증함으로써 학문적, 실무적으로 유용한 시사점을 도출하고자 한다.

• Journal of rehabilitation welfare engineering & assistive technology
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• v.11 no.2
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• pp.99-105
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• 2017

The purpose of this study was to compare AAC service delivery system between Korea and U.S.A for appling effective 'AAC service delivery system. This delivery system complement the missing part in system of the current method and narrow blind area for system. The result of this research, increase suppling item of assistive communication device in public benefit and provide delivery system through construct infrastructure by assistive technology center, special education support center, developmental disorder support center, speech therapy center in each local area. Furthermore, assistive technology-related institute and academy develope training programs for human resources to delivery AAC service.

• Social Workers
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• no.6 s.50
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• pp.38-41
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• 2006

정부의 주민통합서비스 실현 방안은 최근 사회복지계의 이슈가 되고 있는 사회복지전달체계의 개편 방안의 일환으로 지역중심의 통합복지서비스를 제공하려는 의도는 인정될 수 있으나 보건과 복지의 통합도 시범사업에서 실패한 경험적 사실을 깨닫지 못하고 복지, 보건, 고용, 주거, 문화, 생활체육을 행정적으로 통합하면 문제가 해결된다는 안이하고 지극히 비현실적인 접근방법이라 할 수 있다고 지적하였다.