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A Study on the Satisfaction and Dissatisfaction in AI Chatbot (인공지능 챗봇 서비스의 만족과 불만족에 관한 연구)

  • Yang, Chang-Gyu
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.2
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    • pp.167-177
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    • 2022
  • Unlike previous studies on AI chatbot preference that focused mostly on satisfaction, this study considered both satisfaction and dissatisfaction. This study established that (1) AI chatbot preference is driven by attractive, must-be, and one-dimensional qualities, (2) AI chatbot need to develop service strategies by taking into account users' satisfaction and dissatisfaction in accordance with preference drivers, and (3) users view interaction as a requisite and thus, if they are not satisfied with services of a AI chatbot, they don't tend to appeal their opinion and leave the service with AI chatbot. This study emphasizes that a AI chatbot that desires to be a dominant market player must provide differentiated services according to the preference drivers and must continuously encourage user participation in order to improve service quality.

A communicational approach to mathematical process appeared in a peer mentoring teaching method (학생 중심 동료 멘토링 교수법에서 수학적 과정에 대한 의사소통학적 접근)

  • Choi, Sang-Ho;Ha, Jeong-Mi;Kim, Dong-Joong
    • Communications of Mathematical Education
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    • v.30 no.3
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    • pp.375-392
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    • 2016
  • The purpose of this study is to provide a philosophical reflection on mathematical process consistently emphasized in our curriculum and to stress the importance of sharing creativity and its applicability to the mathematical process with the value of sharing and participation. For this purpose, we describe five stages of changing process in a peer mentoring teaching method conducted by a teacher who taught this method for 17 years with the goal of sharing creativity and examine components of mathematical process and their impact on it in each stage based on learning environment, learning process, and assessment. Results suggest that six principles should be underlined and considered for students to be actively involved in mathematical process. After analyzing changes in the five stages of the peer mentoring teaching method, the five principles scrutinized in mathematical process are the principles of continuous interactivity, contextual dependence, bidirectional development, teacher capability, and student participation. On the basis of these five principles, the principle of cooperative creativity is extracted from effective changes of mathematical process as a guiding force.

The effects of latent classes in social exclusion on the economic instability of old age (사회적 배제 잠재유형이 노후의 경제적 불안에 미치는 영향: 주관적 계층의식의 조절효과)

  • Kim, Soo Jin;Kim, Ju Hyun;Ju, Kyong Hee
    • 한국노년학
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    • v.40 no.1
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    • pp.33-49
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    • 2020
  • This study was conducted to examine the latent classes in social exclusion and to analyse empirically the effects on the economic instability of old age by this type. And it also sought to look at whether the influence of old age anxiety varies with the subjective class consciousness of the elderly. Using the 14th data from the Korea General Social Survey (KGSS) in 2016, 1,041 adult males and females aged 18 years old were analyzed at the time of the survey. T-test, potential layer analysis (LCA), and multinomantic analysis of potential groups were conducted using the STATA14 and MPLUS 7 statistical programs. Finally, multi-regression analysis was performed to identify the moderate effect and effects among variables. According to the research, the types of social exclusion were three groups, followed by social exclusion group (49.3%), Multi-dimensional exclusion group (30.9%), and active social participation group (19.7%). The social exclusion group has the lowest possibility of economic, employment, and health exclusion, but the exclusion of formal and informal social activities seem to prominent, and the multi-dimensional exclusion group is more than 50% likely to experience exclusion in all areas. Active social participation are characterized by very active participation in informal social activities. By conducting multinominal logistic regression, it was observed that the social exclusion group included more young people than other groups, and that the multi-dimensional exclusion group included many elderly women without spouses. Finally, multiple regression analysis showed that social exclusion type interacts with subjective class consciousness and affects economic anxiety of old age.

A Study on the Perception of Crisis in Home Support Service for the Elderly (재가노인서비스 위기 인식에 관한 연구)

  • Lim, Byung-Woo
    • Journal of Industrial Convergence
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    • v.19 no.6
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    • pp.165-175
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    • 2021
  • The purpose of this study was to identify the crisis perception of the existence on home support service for older people and to make policy and practical suggestions for the workers who provide the on home support service for older people. For data collection, in-depth interviews were conducted by sampling four voluntary participants recommended by the Korea Association of Community Care For The Elderly 00city in the metropolitan area. As a result of the analysis, the main crisis-related factors of the home support service center for older people were found to be three: psychological, policy, and role. First, in terms of policy, not only could they not actively accept policy changes, but there were limits to their efforts for change. Second, in the psychological aspect, identity confusion and negative perception in the community. Third, in terms of roles, there was a disappointment in the active roles and support of institutions, corporations, and associations.

Cultural Landscape of Saegumjeong Area as a Recreation Place of Scholars in Joseon Dynasty (조선시대 선비들의 행락공간으로서 세검정 일대의 문화경관)

  • Lee, Jaei;Sung, Jong-Sang;Son, Yong-Hoon;Kim, Tae-Gyun
    • Journal of the Korean Institute of Traditional Landscape Architecture
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    • v.34 no.2
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    • pp.75-86
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    • 2016
  • The area surrounding Segeomjeong, one of the famous pavilions near the capital in the Joseon Dynasty, was a favorite place of scholars to visit and enjoy the beautiful natural landscape. The recreational culture of Segeomjeong area in traditional societies representing the prototype of urban tourism in modern society indicates cultural landscape which is a combination of the surrounding landscape and human activities. At this point, the purpose of this research on Saegumjeong area as a recreation place was to examine recreational activities and landscape elements before restoration. Through the relevant historical literature, there were several recreational activities such as traveling to enjoy scenery, taking a view of stream with waterfalls, doing creative writing of reciting poems and drawing about the greatness of nature and gathering on a broad and flat rock or Tangchundae. Also, the main landscape elements-such as Saegumjeong, stream, broad and flat rocks, pine trees, Tangchundae Peak, and mountains-were extracted through paintings of Saegumjeong drawn before restoration. Consequently, in this study, it was confirmed that the Segeomjeong area was the spot that scholars visited consistently, the center for travel, and the place for communication between scholars and national banquets. This study is significant, in that it drew conclusions on the cultural landscape of the Korean people through the ages and helped to discover the meaning and value of cultural landscape of recreation places based on Korean natural characteristics and cultural climate.

The Role of Effective Tutors Recognized by Students who have Experienced Problem-Based Learning-Focused on Focus Group Interview (문제중심학습을 경험한 학생들이 인식하는 효과적인 튜터의 역할-Focus group을 중심으로)

  • Choi, Eun-Young
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.4
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    • pp.469-476
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    • 2020
  • This study is a qualitative study to grasp the meaning of the effective role of tutors of college students experiencing problem-based learning through focus group interviews. The subjects of this study were 4th grade students in the Department of Nursing who had experienced PBL, and a total of 21 people were divided into 3 groups and interviewed. Data were analyzed in content to find meaningful topics. The results of this study were analyzed into two subjects and eight categories. Based on the research results, if we summarize the role of effective tutors recognized by students in PBL. 1) Create a permissive atmosphere so that students can express their ideas freely and interact. 2) Give praise and encouragement. 3) Encourage all learners to participate. In particular, learners with low participation should be asked questions to promote active discussion. 4) Avoid unnecessary intervention and participate in the discussion together. 5) Adjust the learning speed and manage the time well. 6) Develop a scenario that meets the goals. 7) Classes are run around questions that can promote learners' thinking. 8) It plays a role of helping to form knowledge by providing positive feedback to learners' responses.

The Analysis the Effects of Silver Math Influenced on Brain Activities for the Aged (실버 수학이 노인 학습자의 두뇌활동에 미치는 영향 분석)

  • Ko, Ho-Kyoung
    • Journal of the Korean School Mathematics Society
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    • v.12 no.4
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    • pp.509-522
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    • 2009
  • This study aims to identify the effects of math education for the aged as part of active measures to the aging society with its growing elderly population which is one of the greatest changes in our society. Developing and disseminating materials of silver math with a role as a program for intelligent needs and physical and spiritual health of the aged presents evidence for development of more systemic and scientific method at this point of time when the importance of education of the aged increases to help the old enjoy qualitatively successful lives in later years in the perspective of lifelong education. The effectiveness of 'Silver Math' are explored by applying developed materials to the aged. Also, the influence of mathematical activities of learners capable of computing basic numbers on improvement of cognitive power are identified. Finally, the impact of 'Silver Math' on interaction with younger generations or communications is raised and the influence on brain activities is analyzed through examination of brain waves.

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Review of the Theoretical Components of Community Music Therapy (커뮤니티 음악치료의 구성요소에 대한 고찰)

  • Kang, Hyun-Jung
    • Journal of Music and Human Behavior
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    • v.14 no.2
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    • pp.91-105
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    • 2017
  • Community music therapy (CoMT) has been recently developed and expands the opportunities for music therapy. The concept of CoMT is introduced in this article, and its three attributes of community, music, and health are reviewed. This study specified each attribute of CoMT: a community (a group of people, a field where members of a group interact with each other), music (a substance of interaction, collective music-making), and health (motivation and goal of interaction, relational and social well-being). The application and interactions of the three attributes of CoMT are introduced as in the concept of community music, music and health, and community health. How CoMT can be applied to the field of music therapy is also detailed and based on the concept of CoMT and its relationship with the attributes, the CoMT was reconstructed as CoMuHeal in this study. Future studies are needed to propose how music therapy approaches can be developed to provide music for well-being and better health in the community and how CoMT can be applied in collaboration with other professional fields.

Analysis on Ego State Types of Public Librarians by Ego-gram in Korea (이고그램을 이용한 공공도서관 사서의 자아 상태 유형 분석)

  • Song, Gi-Ho
    • Journal of Korean Library and Information Science Society
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    • v.46 no.2
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    • pp.29-48
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    • 2015
  • The aim of this study is to analyze the functional ego state of public librarians who should take a role of an information intermediary for children and young adults through the ego-gram which is suggested in transactional analysis theory and review their limit and feasibility as instructors. As a result of analysis, the whole ego state type of public librarians is founded to be N-type(Nightingale type) like NP-AC-A-CP-FC. The characteristics of this type can be interpreted as 'to show the tendency of self-denial in spite of their dedication.' So, the public librarians have to do their best to develop A(Adult), CP(Critical Parent) and FC(Free Child) ego state to take the requirements and behaviors of children and young adults in nurturing attitudes and enhance their autonomy and creativity through active mutual interaction. Improving A and FC is also very helpful to decrease their stress and raise their job satisfaction.

Sportive Kiosk Interface Design using Tangible Interaction (촉각적 인터랙션을 활용한 유희적 키오스크 인터페이스 디자인)

  • Lim, Byung-Woo;Jo, Dong-Hee;Cho, Yong-Jae
    • The Journal of the Korea Contents Association
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    • v.8 no.5
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    • pp.155-164
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    • 2008
  • Kiosk is an unmanned information system arranged in public places or commercial spaces so that a user may utilize information conveniently. Unlike a personal computer, it targets varied users' brackets, so we have to consider a user's characteristic in designing Kiosk Interface. However, in reality, the Kiosks of public places like subway stations are of Interface Design without considering users and become almost useless with serviceability falling. In this study, we attempt to point out such problems and suggest the concept as to the Interface Design in the public places for a more positive promotion method. For this purpose, we are about to look into the concept of Tangible Interaction and Interspace and the recreation experienced in the process of interaction between a human and a computer and study the sportive Kiosk Interface Design in the Interspace using the principle of the Tangible Interaction. For the conceptual Model in this study, we referred to ARTCOM(ART+COM) Project.