• Annual Conference of KIPS
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• 2010.11a
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• pp.1815-1817
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• 2010

TMSM을 통한 검진 및 센싱 결과를 바탕으로 다량의 복잡한 의료 정보를 지능적으로 통합하는 의료서비스 방식과 앰비언트 정보 시스템을 통한 시각화 시스템은 환자의 상태를 실시간으로 모니터링하며, 환자의 응급상황에 대하여 보다 유연하고 조기 적으로 대처할 수 있게 하여 정보 인지적 부담을 덜고, 인적, 진단 비용을 절약할 수 있다.

• Annual Conference of KIPS
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• 2022.11a
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• pp.311-313
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• 2022

홍수재난 예방 서비스 및 수질 모니터링에 대한 연구개발이 미흡하다는 문제점을 발견했다. 실생활에서 간편하게 댐의 수질·수위를 관리할 수 있는 시스템 연구를 진행했다. 이는 사용자가 수질 변화에 빠른 대응을 할 수 있을 것이다. 또한, 홍수로 인한 물적·인적자원 손실을 최소화하고, 홍수에 대한 경각심을 높이는 시너지 효과도 거둘 수 있을 것이다.

• Annual Conference of KIPS
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• 2022.11a
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• pp.928-930
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• 2022

최근 취향 관심사를 기반으로 한 소모임 플랫폼 수요가 높아지듯, 대학 내외의 사회 전반에서 수준 높은 네트워킹에 대한 욕구가 강한 상황이다. 나아가, 교육 환경, 거주 지역, 개인의 성향 등의 변인들이 성장의 주요 발판이 될 인적 자원을 만드는 데에 지대한 영향을 끼친다는 점에서, 진입 장벽을 낮출 서비스에 대한 니즈가 존재한다. 한편, 기존의 플랫폼은 대학 동아리 및 소모임 활동을 분산적으로 취급하며 총괄하지 못한다. 따라서, 본 논문은 기존 플랫폼의 문제점을 개선한 메타버스 웹 플랫폼인 클러버스(Clubverse)를 소개한다. 이는 대학 내 동아리 간의 소통 및 외부 업체와의 연계를 제고하고 성장기회를 공평하게 분배해 변화에 대비할 수 있는 가능성을 지닌다.

• Annual Conference of KIPS
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• 2008.11a
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• pp.665-668
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• 2008

비즈니스 프로세스란 기업의 모든 고객에게 적절한 서비스를 제공하기 위해 순차적 또는 동시적으로 발생할 수 있는 모든 연관된 업무의 집합을 의미한다. 이러한 비즈니스 프로세스는 프로세스 설계 작업을 통하여 시스템 차원에서 관리함으로써 프로세스의 생산성 및 효율성 등을 확대하게 된다. 하지만 프로세스 설계 작업은 주로 사람에 의해 수행되기 때문에 예상하지 못한 오류들이 발생할 수 있게 된다. 이러한 설계 오류들은 기업이 원하는 과정으로 프로세스가 진행하지 않을 수 있으며, 이는 기업의 막대한 인적 손실 및 비용 손실을 초래하게 된다. 그러므로 비즈니스 프로세스 설계 단계에서 오류가 없도록 설계 하거나 또는 미리 정의된 오류 유형들을 설계 도구를 통하여 검출 할 수 있는 작업이 필요하다. 본 논문에서는 비즈니스 프로세스 설계 단계에서의 오류 검출 작업에 활용될 수 있도록 유형 별로 설계 오류들을 분석 하고 정의하였다.

• Annual Conference of KIPS
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• 2024.10a
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• pp.447-450
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• 2024

궤도상 서비싱(On-Orbit Servicing)이란, 우주 공간의 궤도에서 비행하는 인공 물체를 대상으로 상태를 점검 및 수리하거나 궤도 수정 또는 궤도 내 자세 유지, 연료 재급유, 부품 교체, 우주 쓰레기 제거 등을 제공하는 서비스이다. 이는 위성 수명 연장 및 재사용성 증대를 통한 인적, 시간적 비용절감 결과를 가져온다. 이러한 임무를 수행하기 위해서는 대상이 되는 객체를 안전하게 고정하고 유지하는 캡처 및 도킹 과정이 필요하며 데이터는 실시간 모니터링으로 감지한다. 이때, GNC(유도, 항법, 제어) 시스템의 프레임워크는 항공우주 분야에서 우주 비행체가 임무를 수행할 때 필수적인 기능을 통합하고 관리하며 수행하는 구조적 틀을 제공한다. 센서, 알고리즘, 제어기, 항법 장치 등 연관된 하드웨어와 소프트웨어가 유기적으로 작동하도록 구성되어 있으며 비행체가 목표를 정확히 수행하도록 돕는 핵심적인 역할을 한다. 본 논문에서는 기존 궤도상 서비싱의 해외 연구 현황을 파악하여 임무 사례를 통한 GNC 시스템 프레임워크의 분석을 토대로 추후 국내 궤도상 서비싱 GNC 서브시스템 프레임워크 설계 시 적용 방안에는 어떤 것이 있을지에 대하여 연구한 내용을 서술하고자 한다.

• The Journal of the Korea Contents Association
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• v.16 no.3
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• pp.52-60
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• 2016

Many hidden aspects of society around the world that has been lurking as risk factors have been ultimately connected to disasters. Such connection did not just stop with massive damages to properties and loss of lives but became a serious social issue. Especially in the case for Korea, because the country has gone through abrupt economic growth which has resulted in rapid urbanization and expansion of economic scale, Korea has been caught in a vicious cycle of experiencing human and social calamities repeatedly. Due to the seriousness of such problem, there's been continued research in various fields for managing disasters, and the domain of knowledge has been expanding with complexity. The following study went beyond the perspectives of disaster prevention study, disaster prevention engineering and social sciences suggested from previous research directions in disaster and disaster prevention, and attempted an alternative research method by approaching from a service design perspective. During the process, the paper looked over the summary on disaster and service design. By applying it on disaster prevention projects, the research sets forth and discusses effective and practical disaster prevention service design. Through specific case studies, the research methodology applied was verified, and the purpose of the study was carried out in the perspective of real world applications different from textbook type discussions. It is expected that through the disaster prevention service design process and platform that were discovered during the research result, defining and understanding disaster prevention service design will be made apparent. Additionally, the research is expected to be used as a basic building block for building a visualized plan for tangible and intangible factors related to disasters before the disaster process through such proposed disaster prevention service design.

• Korean Security Journal
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• no.45
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• pp.65-86
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• 2015

The purpose of this study was aimed to identify the relationship between service quality and behavior by spectators participating security exhibition. The subject for this study was spectators who participating World Security Expo 2014 held three days from March 12 to 14 in 2014. 350 samples were selected by convenience sampling for subject of this study. 320 out of 350 surveys, excluded 30 unfaithful and defected surveys, were used for data analysis. Research tool was questionnaire which was based on and recomposed by previous researches home and abroad. The collected data were treated for analysis of frequency, reliability, factor analysis, correlation, and multitiple regression analysis by using SPSS statistic package version of 18.0 Through the above research method and procedure, the results were as followings. First, the relationship between service quality and behavior after participating exhibition appeared positively. It was found that there was high relationship between service quality and behavior. Second, analyzing relationship of factors between service quality and behaviors resulted to effect perceived environment, human services, and product on word of mouth. Third, analyzing relationship of factors between service quality and behaviors resulted to effect perceived environment, product, and price on re-participation.

• Journal of Service Research and Studies
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• v.6 no.3
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• pp.1-15
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• 2016

Despite that Korea has tried radical efforts in the global flow of regulatory reform in the past twenty years, the result was not radical at all, but rather disappointing. One examines the possibility of paradigm shift in regulatory reform based on new theoretic perspectives. Regulatory reform, one argues, is not just a neo-liberal approach to cut off overflowing regulation. It is a highly conflictual struggle in state order to move from industrial age paradigm to service age paradigm. In the process of the great shift states become integrated into the world of life constructed by the exercise of civil rights. The relation between the civic socio-economic life and the state apparatus became totally different. Past effort for deregulation missed this point without correct recognition of the role of civil freedom and rights in service economy. One treats three typical forms of regulation whereby conventional rules and regulations effectively damper the development of services: reciprocal perspective in contract management, industrial mind in urban and spaces design, and old way of human capital management. According these analyses a new initiative of regulatory reform is proposed to take place at the National Assembly.

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.407-416
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• 2021

Recently, as retro restaurants began to appear nationwide, including Seoul, consumers are aware of the importance and use them according to the important factors of Servicescape and the use of SNS. The purpose of this study was to investigate the effect of Retro Restaurant's Servicescape and Customer Satisfaction, and the effect of SNS Trust in their relationship. Convenience sampling was used for customers with experience of using Retro Restaurant, which was recently created mainly in Seoul. The survey period lasted about one month from July 1, 2020, and the final 289 copies were used for analysis. The SPSS 21.0 statistical package program was used to verify the hypothesis. As a result of analysis, among the Servicescape factors of Hypothesis 1, attractiveness (β=.442, p<.001) and human service (β=.516, p<.001) had a significant effect on customer satisfaction. In the moderating effect of Servicescape and SNS Trust of Retro Restaurant in Hypothesis 2, attractiveness⁎SNS trust had a significant positive (+) influence. Accessibility⁎SNS trust had a significant negative (-) influence. Lastly, in the fierce food service industry environment, it aims to achieve a competitive advantage in the food service market through a differentiated servicescape such as Retro Restaurant. Through the SNS marketing strategy, the loyalty and re-visiting of customers visiting the restaurant is checked, and it is intended to be provided as useful data for establishing a customer-oriented marketing strategy.

• Korea Science and Art Forum
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• v.25
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• pp.449-461
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• 2016

This study was to investigate convention service quality that affect convention destination visiting values and intention to behavior from foreign convention attendances' perspectives. From the literature review, convention service quality and destination visiting value were discussed to provide logical linkage among proposed concepts. A total of 308 useful date were collected from on site survey at the convention centers in Seoul. Factor analysis and multiple regression analysis were performed to achieve the objective of this study. Factor analysis showed that there were four underlying dimensions in the convention service quality such as mutual human interaction, program quality, useful information, transportation and convenient facility. Multiple regression showed that these convention service quality affects destination visiting values and behavior intention. More discussion and implication are provided in the conclusion section.