• Title/Summary/Keyword: 이용자 지원

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The Influence of a Local Social Welfare Service Delivery System on Service Satisfaction and Quality of Life for the Elderly : Mainly Focused on Hope Care Center of Namyangju City (지역사회복지서비스 전달체계가 노인의 서비스 만족 및 삶의 질에 미치는 영향 : 경기도 남양주시 '희망케어센터'를 중심으로)

  • Song, Ki-Beom;Heo, Chul-Moo
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.57-69
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    • 2018
  • The purpose of this study is to investigate the influence of the social welfare service delivery system of Namyangju City on the satisfaction degree of the elderly with welfare services and on their quality of life. This study conducted a survey of the elderly aged 65 and over who were either service users or nonusers of the public-private partnership welfare service delivery system called Hope Care Center. A total of 324 copies including 205 copies of Hope Care Center users and 119 copies of nonusers were analyzed. The analysis shows that the four key elements of welfare service delivery system are statistically significant to the service users of Hope Care Center than the nonusers with the users' higher level of satisfaction with the services. However, in terms of quality of life, there was no meaningful distinction between the two groups. This indicates that services of Hope Care Center increased the satisfaction with welfare services, thereby improving users' quality of life to the level of nonusers. Further studies for the same subjects are expected to be deeper if they compare and analyze the before and after of using Hope Care Center with more comprehensive independent variables.

A Study on the User Task in Resource Description & Access (RDA에 나타난 이용자 과업에 대한 연구)

  • Lee, Kyung-Ho
    • Journal of Korean Library and Information Science Society
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    • v.43 no.1
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    • pp.99-122
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    • 2012
  • This study deals with the user task that is the goal of development of RDA (Resource Description & Access), an international standard for future bibliographic description. RDA seeks to implement the user task based on FRBR-FRAD model. User task could be composed of two areas: (1) find, identify, select, and obtain of bibliographic resources in information seeking and (2) find, identify, clarify, and understand of entities related to resources (i.e., person, family, corporate, concept, etc.). This research analyzes how the resource is defined with entity, attributes, and relationship in RDA based on the conceptual model of FRBR-FRAD. And this finally shows the ways of supporting user task in RDA.

A Study on the Factors Affecting Social Service Satisfaction Using Voucher - Focusing on the Community Social Investment Service - (바우처를 활용한 사회서비스의 이용자 만족도에 영향을 미치는 요인에 관한 연구 -지역사회서비스투자사업을 중심으로-)

  • Shin, Chang Hwan
    • Korean Journal of Social Welfare
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    • v.64 no.4
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    • pp.137-161
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    • 2012
  • The importance of voucher service evaluation is increasing with the expansion of voucher, but the previous studies on performance evaluation could not reflect the characteristics of voucher. But there is no study on the factors affecting voucher performance. Thus, this study focuses on the empirical analysis of voucher program performance and analysed the factors affecting voucher satisfaction. Data used in this study is collected form 70 social service agencies that deliver voucher service and 1445 service users in Community-Development voucher service in Community Service Investment Program. The methods applied in this study are Hierarchial Linear Model(HLM) using service user variables(level 1) and service agency variables(level 2). These variables are extracted from the previous studies on performance of social welfare service and voucher service. The findings show that user's satisfaction is influenced by level 1 variables such as sex, need and also influenced by level 2 variables of service type and area* organization type. On these analysis, this study gives policy implication.

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레저선박의 안전항해를 위한 빅데이터 플랫폼 개발 기초연구

  • Kim, Tae-Ho;Gong, Gil-Yeong
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2018.05a
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    • pp.308-310
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    • 2018
  • 국민의 해양활동 증가로 전체 선박사고의 약 86%가 연안에서 발생하고, 레저선박 등 중소형선박이 89%를 차지하고 있다. 선박 이용자는 복잡다양하게 증가하고 있으나, 해양안전의식이 부족하고 이에 맞는 안전관리대책이 필요하다. 레저선박 이용자의 안전항행 지원과 연안 및 마리나에서의 해양사고를 줄이기 위해 이용자가 이용하고 있는 각종 자료(기상정보, 항로정보, 마리나 정보, 주제도 등)와 해역이용자, 관제자의 의견을 반영한 해양기상, 항로정보, 안전정보, 레저 정보 등 종합적인 빅데이터를 가공하여 레저선박 이용자에게 꼭 필요한 전용항해안전 시스템 개발을 위한 기초 연구를 수행하고 있다.

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Quality Evaluation of the Scientific and Technical Information Services and Its User Study (과학기술전문정보서비스 품질평가 및 이용자 정보요구 분석)

  • Moon, Sung-Been;Choe, In-Sook;Choi, Sang-Hee;Lee, Sung-Sook;Chang, Hye-Young
    • Journal of Information Management
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    • v.33 no.1
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    • pp.31-47
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    • 2002
  • The main purpose of this research is to look into not only how users evaluate two major databases(BIST and SATURN) of the scientific and technical literature in Korea, but also what users expect from scientific and technical information services in general. The result of the user evaluation shows that there is a very little difference between two databases in database quality. It was found that BIST is better than SATURN in terms of accuracy, customer support, searching capability, and currency, whereas SATURN is preferred to BIST for completeness and the average number of retrieved items. User expectation for scientific and technical information is also investigated by surveying its user community. Among three user groups, there is notable disagreement in language uses to search non-korean literature. Each group also shows different demands for translation of original literature. This study attempted to evaluate the quality of the scientific and technical information (BIST and SATURN) and simultaneously to investigate users demands in general. By doing so, the specificity implied in quality evaluation of specific information services as well as the generalization of the users behaviors in scientific and technical community were accommodated in this study.

Spatial Conditions of a Children's Library Supporting Children's Development: With Priority Given to User Benefit Criteria (어린이발달을 지원하는 어린이도서관 공간기준: 이용자편익기준을 중심으로)

  • Hong, Hyun-Jin;Kang, Mi-Hee
    • Journal of the Korean Society for information Management
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    • v.27 no.2
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    • pp.173-199
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    • 2010
  • The purpose of this study was to select the evaluation criteria for the physical spaces of a children's library in an effort to back up children's development in a more positive and constructive manner, as the physical spaces of a children's library are likely to affect their development. Theories of children's developmental characteristics were reviewed, and user benefit criteria were analyzed, which were the basis of the spatial conditions to facilitate their development in consideration of the developmental characteristics of different stages and domains. And then conceptual words that corresponded to the concept of benefit and commonly appeared in earlier studies of children's libraries and children's spaces were selected to embody the concept of benefit. 12 conceptual words were presented as corresponding words of benefit, out of which the majority were selected from among the previously selected words and some were added by this researcher. Several libraries were reviewed by the 12 standards, and a spatial criteria checklist for a children's library that focused on benefits provided to growing children was provided.

A Study on Cultural Program Improvement for Resident Writers in Public Libraries (공공도서관 상주작가 문화프로그램 개선 방안에 관한 연구)

  • Moon, Su Bin;Chang, Woo Kwon
    • Journal of the Korean Society for information Management
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    • v.39 no.3
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    • pp.23-50
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    • 2022
  • This article aims to improve the cultural program for the resident writers in libraries by identifying the current status of the resident writer support project, examining users' perceptions and preferences, and investigating librarians' perceptions of the program. The research methods included an investigation (survey) of the program operation status, user perception and preference surveys, and interviews with librarians about their perceptions of the program. Data were collected from libraries with the cultural program for resident writers between May and November 2021. Findings showed there were challenges in operating the library cultural program due to the lack of resident writers' quality, frequent changes in the program formats (online or offline), and library closures during the COVID-19 pandemic. For the program improvement, suggestions were made, including inviting good-quality resident writers and writers from other fields to the program, training resident writers, advertising the programs using online and offline media, training staff, and developing programs considering user ages and preferences and diversity in local communities.

A Study on the Efficient Methods of User Education for School Library (학교도서관 이용자 교육의 효과적인 운영 방안)

  • Lee, Man-Soo
    • Journal of Korean Library and Information Science Society
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    • v.42 no.3
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    • pp.165-187
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    • 2011
  • The purpose of this study is to survey the real user educations which are practiced at school libraries in Seoul, Incheon, and Gyeongi provinces, to analyze them, and to propose the efficient methods for user education in school libraries. The results of this study are like these: 1) Teacher librarians have to be placed in every school library. 2) Teacher librarians have to develop the education contents for library user education. 3) School libraries ought to be supported by education authorities and school directors. 4) School libraries should practice the user education based on the regular school curriculum. It's thought that it's important to solve the problems like these: teacher librarians' disposition, and the attentions of school directors, students, teachers, and parents, the development of education contents, and the having plenty time for user education.

English Reading Program of Public Libraries for Non-English Speakers (비영어권 이용자를 위한 공공도서관 영어독서 프로그램 사례 연구)

  • Choi, Sanghee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.23 no.4
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    • pp.479-496
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    • 2012
  • English is an important tool of information literacy in terms of global information sharing environment. This impacts readers advisory services of public libraries in many ways. In order to identify status of English reading programs in public libraries, this paper investigated 50 public librarries' services for non-English speakers in California, which has long history serving readers advisory services to them. As a result, it is suggested that public libraries have to play a key role to help adult users to be competent in English with English reading programs. Public libraries also need to support families to build English reading environment at home to expand reading activities in libraries. In addition, reading habit in mother tongue is also important for English reading ability, so public libraries consider to build a bridge between them to provide effective English reading programs.