• 제목/요약/키워드: 역할갈등

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유통경로상의 갈등과 거래성과에 관한 연구

  • 한상린
    • Proceedings of the Korean Association for Survey Research Conference
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    • 2001.06a
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    • pp.95-108
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    • 2001
  • One of the most important things in channel of distribution is the management of intrachannel conflict. In this study, I tried to find out the major sources of conflict among distribution channel members of petroleum industry and home electronic industry which have two types of distribution channels - sales branch and agency, and also investigate how the level of conflict influence the business performance. The results of the study showed that the imbalance of power, nonfulfillment of roles by manufacturers, nonfulfillment of roles by dealer, divergence in perceptions, intrachannel communication noise have positive relation but role clarity has negative relation with conflict. The results indicate that the more power manufacturer exerts upon dealer, the less manufacturer and dealer practice their roles, and the more communications noise there is, there will be more conflict between channel members. I also analyzed the relationship between conflict and business performance and the result came out as expected, the more conflict there is the less business performance. Little difference was found in sales branch and agency on that aspect.

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Effects of Role Ambiguity and Role Conflict for Physical Education Teachers on Job Satisfaction and Job Performance (중등학교 체육교사의 역할모호성과 역할갈등이 직무만족 및 직무성과에 미치는 영향)

  • An, Gwi-Lyun;Choo, Na-Young;Cho, Song-Hyeon
    • The Journal of the Korea Contents Association
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    • v.10 no.11
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    • pp.476-484
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    • 2010
  • The purpose of this study was to investigate the relationship between role ambiguity, role conflict and job satisfaction, job performance. The participants of this study were 300 secondary physical education teachers in Busan, using cluster random sampling. Finally 282 questionnaires were analyzed using SPSS 14.0 and the results were as follows. Role ambiguity of secondary physical education teachers had a negative effect on job satisfaction and job performance. Role conflict of secondary physical education teachers had a negative effect on job satisfaction but had no effect on job performance.

기술이전에서 참여자 간의 갈등 양상에 대한 연구

  • 이정동;정진아;류태규
    • Proceedings of the Technology Innovation Conference
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    • 2004.06a
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    • pp.112-127
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    • 2004
  • 기술의 상업화를 추구하는 기술이전 활동의 참여자는 그 역할과 개인적 특성에 따라 다양한 목적을 가진다. 본 논문은 이러한 참여자들의 역할의 차이가 기술이전 및 상업화의 성공에 미치는 영향을 분석하여 기술이전의 활성화에 관련된 정책적 시사점을 제시하는 데 그 목적이 있다. 먼저, 기술이전 및 상업화의 성공에 영향을 미치는 갈등 요인을 분석하기 위하여 기술이전 참여자를 중심으로 기술이전 과정에서의 참여 범위 및 권한에 대한 설문을 실시하였다. 기술이전참여자는 크게 공공연구소, 대학 등지에서 활동 중인 연구 개발 담당자, 기술이전기여자, 기술도입자 이렇게 세 부류로 구분하였으며, 연구개발 담당자는 다시 연구개발자와 연구개발책임자의 입장으로 나누어서 조사하였다. 또한 이러한 기준으로 분류된 참여자 간의 갈등의 유형을 다시 개인내의 갈등, 개인간의 갈등, 개인과 조직 간의 갈등, 조직 간의 갈등으로 구분하여 각 갈등 유형의 원인에 대해 인터뷰 형식으로 정보를 수집하였다. 설문지와 인터뷰를 위한 질문지는 문헌 조사 및 전문가와의 토론을 거쳐 완성되었으며 응답자는 하나의 기술이전 및 상업화 과정에 관련된 여러 주체들을 최소 설문단위로 묶어 선정하였다. 그리고 이에 대한 결과는 각 갈등의 원인에 대한 참여자의 유형 간의 편차를 보기 위하여 분산 분석(Z-Test)으로 해석하였다.

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Moderating Effect of Emotional Intelligence on the Relationships Between Job Demand and Burn-out of Radiologic Technologists (방사선사의 직무요구와 소진간의 관계에서 감성지능의 역할)

  • Ahn, Seong-Ah;Jung, Bong-Jae
    • Journal of radiological science and technology
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    • v.33 no.4
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    • pp.313-320
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    • 2010
  • The purpose of this study is to investigate the relationships between job role and exhausting metal status of radiologic technologists. The results showed as follows: First, job demand(role conflict, recognition demend, work demend) of radiologic technologist highly correlated to its exhausting mental status. Second, emotional intelligence moderated the relation between on the relationship between job demand(recognition demend) and burn-out(decline of success). We concluded that radiologic technologist's intervention for burn-out have positive effect on improving organizational performance. Further studies are needed to develop and test the effect of intervention programs for emotional intelligence and burn-out control.

The Effects of Parenting Stress and Role Conflict on Turnover Intention in Hospital Married Nurses (병원 기반 기혼간호사의 양육스트레스, 역할갈등이 이직의도에 미치는 영향)

  • Lee, Mi-Jin;Lee, Hye-Kyung
    • Journal of the Korean Applied Science and Technology
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    • v.37 no.3
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    • pp.582-593
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    • 2020
  • The purpose of this study was to investigate the effect of parenting stress and role conflict on turnover intention in hospital nurses. This study was 142 nurses working in university hospitals and two general hospitals. The analysis of the collected data was analyzed by using SPSS / WIN 23.0. The average score were parenting stress 2.50 out of 4, role conflict 2.48 out of 5, and turnover intention 2.71 out of 5. In order to analyze the factors affecting the turnover intention, multiple regression analysis was conducted using the role conflict, parenting stress, and job satisfaction. Parenting stress (β= .257 p<.001), job satisfaction (β= .242, p<.001) and role conflict(β=.161 p<.001) were resulted. The explanatory power of these factors Was 45.6%. In conclusion, the turnover intention of hospital nurses was found to be an important factor of parenting stress, role conflict, and job satisfaction. In order to lower the parenting stress and role conflicts and reduce the turnover intention of married nurses, it is necessary to reduce the parenting stress and role conflict in the hospital and home. To improving the job satisfaction of the nurses, it is necessary to improve the workplace environment and welfare.

The Influence of Professional Identity, Role Conflict, and Job Stress on Job Satisfaction of Nurses in the General Hospital Wards

  • Su-Kyung Kim;Sun-Yeun Hong
    • Journal of the Korea Society of Computer and Information
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    • v.28 no.10
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    • pp.187-195
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    • 2023
  • In this paper aims to identify the effects of professional identity, role conflict and job stress on job satisfaction of nurses in general hospital wards. The subjects of this study were 193 nurses who worked in general hospitals in K district. Data were analyzed using frequency, percentage, mean, standard deviation, t-test, one-way ANOVA, Scheffe test, Pearson's correlation coefficient, and multiple stepwise regression. The results of the study are as follows. First, among the general characteristics, working years in general hospital wards showed a statistically significant difference in professional identity the less the working years in general hospital, the higher the professional identity. Second, professional identity showed a positive correlation with job satisfaction and role conflict, and a negative correlation with job stress. The higher the professional identity, the higher the job satisfaction and role conflict, but the lower the job stress. Role conflict showed a positive correlation with job stress the higher the role conflict, the higher the job stress. Job stress and job satisfaction showed a negative correlation the higher the job stress, the lower the job satisfaction. Third, the factors that affected the job satisfaction of nurses working in general hospital wards were job stress and professional identity, which had an influence of 38%. Thus, to improve the job satisfaction of nurses, it is necessary to develop programs that develop a positive professional identity. In addition, it is necessary to recognize the necessity of relieving job stress caused at work and to secure diverse human and material support resources.

조직내 갈등이 정보시스템 품질과 개인 성과에 미치는 영향

  • Kim, Ung-Tae;Jeong, Ho-Won
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.713-718
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    • 2007
  • 현대 기업에서 정보시스템은 기업활동의 필수적이고 기본적인 요소로 인식되고 있으며 그 중요성은 점점 더 높아지고 있다. 정보시스템은 기업의 각 요소를 유기적으로 연결하여 기업의 목적이나 목표를 달성하기 위해 사용 되고 있다. 정보시스템의 도입이 이런 목표나 목적을 달성하고 있는지 살펴보기 위해 정보시스템의 품질과 조직 성과에 관한 많은 연구들이 이루어져 왔다. 조직행동론 분야에서 '조직내 갈등'이 조직성과에 직 간접적으로 영향을 미치는 것으로 나타나고 있다. 조직내 갈등은 '과업적 갈등'과'감정적 갈등'으로 나눌 수 있으며, 이들은 매개변수나 조절변수로서 조직 성과에 영향을 주고 있다. 하지만 정보시스템의 품질과 조직의 성과에 관계에 대한 많은 연구가 이루어진 반면 이들 관계에 있어 갈등의 역할에 대한 연구는 부족한 실정이다. 본 연구는 정보시스템의 품질과 조직원 성과관계에서 갈등의 역할에 초점을 맞춰 연구를 진행하였다. 이를 위해 근로자 300인 이상인 기업에 근무하는 사무직 근로자를 대상으로 설문 조사를 실시하고, PLS(Partial Least Square) 방법을 사용하여 분석을 실시하였다.

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The Influence of the Library Manager's Communication Ability on Job Performance and Role-Conflict of the Library Staff (도서관 관리자의 커뮤니케이션 능력이 직원들의 주관적 직무성과와 역할갈등에 미치는 영향)

  • Cho, Chan-Sik;Choi, Hang-Sok
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.2
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    • pp.399-414
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    • 2014
  • The library manager's communication ability can influence organizational management because the types and ways of organizational management is carried out can be determined by the manager's communication ability. In that, this study intends to examine the influence of the library manager's communication ability on job performance and role-conflict of the library staff. To do so, on top of the conceptual framework of communication and the library as an organization, this study builds theoretical underpinnings on the library manager's communication ability, job performance and role-conflict of the library staff. Using a questionnaire survey method, this study surveys 127 library staff from 8 public libraries in Seoul, statistically analyzes the response through the SPSS20 statistical package, and examines the relationship between and among the variables. Based on the analysis, a discussion on the influence of the library manager's communication ability on job performance and role-conflict of the library staff follows.

Relation among Emotional Labors's Job Stress, Role Conflict, Ego-Resilience and Job Turnover (감정노동자의 직무스트레스, 역할갈등, 자아탄력성 및 이직의도의 관계)

  • Lee, Ju-Yeon;Chi, Myong-Won
    • The Journal of the Korea Contents Association
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    • v.12 no.6
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    • pp.191-200
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    • 2012
  • The purpose of this study is to look into the influence of job stress and role conflict of emotional labors on the intention of job turnover of them and to look into the effect of adjusting ego-resilience in their relation. To do this, 60 child care facilities in Seoul and Gyeonggi-do were selected and survey research was conducted for the object of total 248 child care teachers who are emotional labors. With collected materials, SPSS 17.0, AMOS program was used to verify research problems. The results of the research : First, the job stress of emotional labors appeared to be a main factor which has influence on the intention of job turnover of emotional labors. Second, the role stress and ambiguity appeared to be a main factor which has influence on the intention of job turnover. Lastly, in the relation which job stress and role conflict has influence on the intention of job turnover, ego-resilience appeared to have the effect of adjustment.

A Study on the Mitigation of Information Security Avoid Behavior: From Goal Setting, Justice, Trust perspective (정보보안 회피행동 완화에 대한 연구: 정보보안 관련 목표설정, 공정성, 신뢰의 관점을 중심으로)

  • Hwang, In-Ho
    • Journal of Digital Convergence
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    • v.18 no.12
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    • pp.217-229
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    • 2020
  • Globally, information protection of organization has become an essential management factor, and organizations continue to invest high-level resources for information security. Security threats from insiders are not decreasing. The purpose of this study is to present the antecedence factors to mitigate the role conflict that is the cause of the security avoid behavior. For the study, a survey was conducted for employees of organizations with information security policies, and structural equation modeling was conducted using a total of 383 samples for hypothesis verification. As a result of the analysis, role conflict increased avoid behavior, and goal difficulty, goal specificity, justice, and trust mitigated role conflict. In particular, justice influenced the reduction of role conflict and avoid behavior through trust. The implications were to present the causes and mitigation factors for avoid behavior of employee, and it is judged that it will help the organization to establish a security strategy.