• Title/Summary/Keyword: 업무 본질의 변화

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ICT and the Changing Nature of Work: Work Fragmentation (ICT와 업무의 변화 - 일의 파편화 관점에서 -)

  • Lee, Seyoon;Park, Jun-Gi;Lee, Jungwoo
    • Informatization Policy
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    • v.21 no.1
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    • pp.35-56
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    • 2014
  • Information and communication technologies(ICT) allow and force people to work anywhere, anytime using remote databases and application systems available in real-time twenty four hours a day and seven days a week. With the real time nature of ICT, individual work is becoming more and more fragmented. Instead of working on a similar task repeatedly, individuals are required to respond to e-mails and inquiries through social networks, work on planning documents, work on presentation documents, work on spreadsheets, input necessary data on company databases, generate necessary reports from the database, run teleconference, etc., all maybe in a day's work. Work fragmentation may impact negatively on productivity as the flow is interrupted, but it may increase the productivity by allowing people to handle multiple tasks in a shorter time period. This study explores the types of work fragmentation and their characteristics. An online survey was administered to collect data about work fragmentation and work characteristics including autonomy, complexity, flexibility, usage of ICT, etc. 300 cases were used in the analysis. Analysis of k-mean cluster indicated four different types of work fragmentation: concentrated, temporally distributed, spatially distributed, and fully fragmented.

User Experience Design for future workplace based on IoT (IoT기반의 미래 Workplace를 위한 사용자 경험 디자인 연구)

  • Park, Namchoon
    • Journal of the HCI Society of Korea
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    • v.12 no.4
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    • pp.57-64
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    • 2017
  • The user-centered design paradigm shift and the emergence of user-experience design have also increased the importance of user experience with products and services in specific spaces. In addition, with the advent of IoT services, new changes in the future work environment are expected. This study aims to propose a new user experience design considering the context of future work space. First of all, we examined the concept and nature of IoT, and defined various factors that affect the future work environment and grasped the relation of each element. Next, user research in the current work environment was conducted to identify the context that affects the behavior of users in various types of work environments, and to insight the possibility of a new user experience in the future work environment. Based on the above analysis and insights, various context models for a new future work environment were constructed, and UX models and UX scenarios and alternatives were presented. This study will contribute to the diversity of UX design research by expanding the viewpoint of UX design from device to space and context, and it will contribute to the collaborative research with space design and service design, also interdisciplinary research with IoT service related field.

Implementation of Telecomunication Networks by means of Closed User Group :A Case Study of Kuk-Jae Construction Company (CUG에 의한 원거리정보통신망 구축과 활용: 국제종합건설 사례)

  • 이국희;송수섭
    • The Journal of Information Technology and Database
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    • v.1 no.2
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    • pp.147-157
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    • 1994
  • CUG(Closed User Group)란 하이텔, 천리안, 포스서브망에서 특정기업의 이용자만이 접속할 수 있도록 마련된 독립적인 통신망 서비스이다. 이 글에서는 이러한 CUG 서비스를 이용하여 전국 각지의 40여개 현장과의 원거리통신망을 성공적으로 운영하고 있는 국제종합건설사례를 분석한다. 주로 문서수발 비용과 시간을 줄이고, 정보분실을 피하기 위해서 도입되었던 CUG는 3년간에 걸친 운영 결과 여러가지 분야에서 업무개선과 바람직한 방향으로의 질적변화를 발생하였다. CUG는 저렴한 비용, 확장용이성, 안정성으로 인해 느슨하게 연결된(loosely coupled) 조직 사이의 원거리통신망 구축에 유력한 대안으로 판단되나, 그 자체가 일반 PC통신망이 가지고 있는 취약한 기능성, 성능, 보안 문제로 인해 본질적인 한계를 가지고 있었다. 사례를 통해 한 기업의 구조, 업무절차, 문화에 적합한 통신수단이 무엇이며, 그것을 어떻게 활용하느냐라는 관점의 중요성이 강조되고 있다.

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스마트워크 수준 측정 프레임워크에 관한 연구

  • Lee, Jeong-U;Lee, Hye-Jeong
    • Information and Communications Magazine
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    • v.29 no.12
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    • pp.31-38
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    • 2012
  • ICT의 발달과 더불어 근로의 본질이 지식근로로 바뀌어 가고 있고, 따라서 시간과 장소에 구속되지 않고 좀더 자유롭게 ICT를 활용하여 업무를 수행하는 스마트워크가 확산되고 있다. 미래형 근로의 형태를 수용하고자 하는 스마트워크는 근무패러다임의 변화라서 정책적으로도 많은 변화가 요구되고 있다. 이러한 정책들의 근간 자료이자 현황과 변화의 추세를 파악하여야 하는데 이를 위해서는 스마트워크의 추진 정도, 또는 수준을 지속적으로 측정하는 지표 시스템이 필요하다. 이러한 측정 지표의 개발을 위해서는 복합적인 개념인 스마트워크를 좀더 정교하게 정의하고 이와 관련된 지표들을 총괄하는 프레임워크 도출이 선행되어야 한다. 본 연구에서는 국내외에서 시행되고 있는 스마트워크 관련 조사들의 내용들과, 선행 학술 연구문헌들을 취합 분석하여 스마트워크의 개념을 정의하고 스마트워크의 수준을 측정하기 위한 기본 프레임워크를 제시하고 있다.

A Phenomenological Study on Experiences as a Dental Intermediary Manager (치과 중간관리자의 근무경험에 대한 현상학적 연구)

  • Moon, Hak-Jin;Lim, Soon-Ryun
    • Journal of dental hygiene science
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    • v.16 no.4
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    • pp.263-271
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    • 2016
  • This study aimed at comprehending the duty, role, and difficulty of intermediary manager through in-depth investigation of dental hygienist intermediary managers experienced over 10 years working in a dental clinic. In-depth interviews were conducted with 10 dental intermediary managers and Giorgi's analysis method was used to analyze the data. Findings revealed that the work experience of the dental hygienist intermediary managers appeared in the range of "becoming an intermediary manager through various processes", "various duties that they experience as an intermediary manager", "difficulty as an intermediary manager", "ability that they perceive as necessary for being a dental intermediary manager", and "worthiness they feel as the intermediary manager". The dental intermediary managers complained of difficulties at work, and appeared to perform various tasks such as human resource management, clinic management support, and patient's management. Accordingly, the researcher considers that research on dental intermediary managers' capacity development necessary.

A phenomenological convergence study on the experience of middle-aged men menopause (중년 남성의 갱년기 경험에 관한 현상학적 융합 연구)

  • Jeon, Hye-Won;Kim, Sun-Ae
    • Journal of the Korea Convergence Society
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    • v.8 no.9
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    • pp.217-229
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    • 2017
  • The purpose of this study was to understand the meaning of menopausal age experienced by middle-aged men and to understand the nature of menopause perceive. Data were collected using the qualitative research method and Colaizzi's method was used to analyze. The results of the study showed that six categories and 19 themes and 44 themes of Physical changes, Psychological changes, Changes of work performance, Positive changes, Climacteric perception, Overcoming menopause The results of this study are expected to use basic data for the development and application of nursing intervention program from a future perspective.

Fundamental Study for Construction and Utilization of 3D GIS in Local Governments (3D GIS의 지방자치단체 활용을 위한 기초 연구)

  • Lim, Young-Taek;Choi, Bong-Moon
    • The Journal of the Korea Contents Association
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    • v.6 no.11
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    • pp.317-326
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    • 2006
  • By the rapid progress of U-IT(Ubiquitous Information Technology), a variety of national development policies have been devised on the basis of the utilization of the technology Above all things, a number of local governments are driving to construct a 3D GIS(Geographical Information System) that is as a infrastructure for the regional development which is including a u-City construction as a future city model, the competitiveness reinforcement of local governments, a reasonable means of urban management, etc. In this study we tried to find the fundamental direction of construction and utilization of 3D GIS in local governments. As the result of study, we suggested the advanced vision of 3D GIS has a role of treating the public affairs of local governments and of supporting the various private business scope.

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A Study on the Relationship between Management Innovation and Brand Equity (경영혁신 활동이 브랜드 자산에 미치는 영향에 관한 연구;K기관의 NBCI 모델 분석을 통한)

  • Choi, Hyun-Woo;Lee, Kang-Koon
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2007.04a
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    • pp.174-186
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    • 2007
  • 최근의 기업 환경은 글로벌화의 진전과 산업문명의 발달, 정보 습득이 용이 등으로 급속도로 소비자 중심의 시장으로 전환되었으며 이로 인해 기업 간의 경쟁은 급격히 가속되고 있는 상황이다. 이러한 상황 아래 고객에게 제공하는 가치가 유사한 기업들은 자사의 제품과 서비스를 차별화하여 기업의 경쟁력을 강화하기 위해 다양한 방법을 시도하고 있다. 이 다양한 방법들 중 대표적인 한 가지가 자사의 브랜드를 강력하게 만들어 관리하는 것이다. 현대의 소비자들은 단지 제품이나 서비스의 품질, 또는 가격들 중 하나로 제품을 선택하는 것이 아니라 종합적 경험으로 자신에게 각인되어 있는 브랜드의 선택을 통하여 제품이나 서비스를 구매하게 된다. 또 하나의 대표적인 방법이 경영혁신 활동이다. 기업은 기존의 업무 방법을 재현해서만은 지속적인 경쟁력을 유지할 수 없다. 변화하는 기업 환경에 맞춰 기업의 가장 중요한 부분을 본질적으로 변화 시켜야만 기업의 경쟁력을 지속적으로 유지, 향상 시킬 수 있다. 이에 본 연구에서는 기존에 연구된 문헌자료를 토대로 이론적 배경을 고찰하고 기업들의 경영혁신 추진 실태 조사와 K기관의 NBCI모델 통하여 산출된 브랜드 경쟁력 지수간의 상관관계를 분석함으로써 경영혁신 활동이 기업의 브랜드 자산 가치에 어떤 영향을 미치고 있는지 살펴보고자 한다.

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The stress experience of nurses who are reemployed after career interruption (경력 단절 후 재취업한 간호사의 스트레스 경험)

  • Soun, Eun-Jin;Eom, Jae-Hyeon;Nam, Eun-Sook;Chae, Young-Ran;Kil, Myung-Sook;Park, Eun-Ha
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.5
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    • pp.125-136
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    • 2016
  • The purpose of this study is to qualitatively examine the nature of the stress experience of nurses in reemployment after career interruption using a phenomenological method. The subjects were nurses who were reemployed after working in medical institutions and experiencing three years or more of career interruption. The collected data showed five categories of themes: "the gaps between reality and earlier expectations," "getting hurt because of the worsening relationship with younger superiors," "struggling to adapt oneself to the changing work environments," "getting exhausted as a supermom," and "struggling to survive as a professional." The findings suggest that career-interrupted nurses who are considering finding a new job should be educated to make decisions on where to work. They should be provided with the right information on the environments of hospitals and with educational programs before reemployment to establish their roles as professional nurses. In addition, it is important to increase the diversity and accessibility of retraining programs that can adapt to the changing healthcare environment. It is necessary to develop career break programs so that nurses can successfully adapt to reemployment, to promote professionalism in the work environment, and to look for ways that can inspire nurses who have experienced career interruption.

Work Experience of Irregular Clinical Research Nurses (비정규직 임상연구 간호사의 근무경험)

  • Kim, Hae-Ok
    • Journal of Digital Contents Society
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    • v.16 no.4
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    • pp.623-634
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    • 2015
  • This research aims to perform an in-depth investigation about meanings and essence of working as clinical research nurses in local general hospitals. In order to interpret and reveal the meanings of role experience, data were collected from objects of 7 participants for 3 months. Data were analyzed by ethnographic research tools of Spradley. Themes conducted from this study were 'new experience about social learning process' and 'joys and sorrows through study participants ', 'lack of specialized learning course in nursing curriculums' and 'roles of general research planner', 'one's own work space' and 'proactive work environment that is relaxing and filled with consideration for others', 'hardship of being temporary employees. Clinical research nurses have experienced expansion of roles through new social learning processes. Conclusively, this study will provide useful basic data to develop new curriculum about clinical research nursing for nursing students and to improve working conditions for clinical research nurses.e purpose of this study is to design and implement a sign language dictionary for the deaf to understand information communication terminologies. When the deafs who have difficulties in communication use the internet, they can get help from this dictionary in accessing various types of information and expressing their intension. In order for the deaf to utilize the internet as efficiently as ordinary people, they must understand information communication terminologies first.