• The Journal of the Korea Contents Association
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• v.16 no.6
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• pp.717-725
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• 2016

The purpose of this research is to find the effect of the user's satisfaction according to the quality factor of the National Tax Service tax information system on the business performance of the tax officials. In this research, the quality factor of tax information system was divided into information quality, system quality, and service quality and the importance of the user's satisfaction and business performance was suggested. As the result of analysis, the suggested model showed acceptable data suitability and all of the suggested 4 hypotheses had an statistically meaningful effect. Accordingly, it could be identified that the quality factor of the tax information system had a positive effect on user's satisfaction when the tax officials conduct taxation business and that the tax officials with high satisfaction in using the tax information system showed greater business performance.

• Korean Security Journal
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• no.10
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• pp.173-188
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• 2005

This paper is dealing with the effectiveness to the crime prevention by the combined security system of the private security and the public security(the Police). In the western countries the public and the private security have well co-operated each other in terms of the job distribution. But our country's The private security has not much serviced in the crime prevention. The public security system has in limited capability to prevent the crime, therefore the co-production through with the private security industry and the community network are required to prevent and reduce the crime we are facing on. The followings are the result of survey on the prevention of crime through The combined security system(co-production) of The police, the private security and the community network; 1) The private security could be a big help to the police work if the two system can be co-operated smoothly. 2) The crime prevention could be not good worked out if police work would only be in the upper level class. 3) The job satisfaction is a positive if the co-operation between the police and the private security is on well.

• Journal of the Society of Disaster Information
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• v.16 no.2
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• pp.299-309
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• 2020

Purpose: This study examines how police's level of satisfaction over work environment influences on introduction of municipal police system and the purpose of this study is to examine the individual police's opinion by exploring the work satisfaction of police under current centralized police system and their level of expectation toward introduction of municipal police system. Method: To complete the research, this study used the survey data from in-service police and analyzed it based on regression analysis. Result: This study analyzed the influence of police's job satisfaction on expectation over introduction of municipal police system by dividing the police's job satisfaction into internal and external satisfaction. In the influence of police's job satisfaction on expectation toward physical environmental change, both internal and external satisfaction had significant negative influence. Conclusion: Thus, there should be a clear organization on municipal police and related items before introducing the system to gain trust from police.

• The Journal of the Korea Contents Association
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• v.17 no.6
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• pp.86-97
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• 2017

The purpose of this study was to find the mediation effect of job satisfaction between job autonomy and career maturity in high school students. It sampled 849 students who have experienced part-time work. Data were analyzed by regression analysis with SPSS 18.0 version. Results showed significant relationships between socio-economic variables(gender, educational aspiration) and main variables. Females showed higher level of job autonomy, job satisfaction, and career maturity than males' ones. Second, job autonomy was a significant predictor of career maturity by gender and educational aspiration. In addition, job satisfaction proved to have a partial mediating effect on job autonomy and career maturity. Based on the results, this study suggest that adolescents actively participate when they work on the field, and employers have to recognize a role of collaborator about vocational education to increase the career maturity of adolescents. Also, communities and schools have to give adolescents right information on job and make an official system to find a good job.

• Proceedings of the Korea Contents Association Conference
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• 2016.05a
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• pp.291-292
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• 2016

한국과학기술정보연구원(이하 KISTI)은 지난 6년 간 전사적으로 품질제고전략, 서비스만족전략, 이미지제고전략 등 3대 고객만족추진전략을 수립하여 체계적인 고객만족경영시스템을 구축하고 이를 강화하기 위한 노력을 기울여 왔다. KISTI는 고객을 대상으로 서비스하는 부분을 크게 5개 업무유형 11 세부 서비스로 구분하여 있다. 각 업무유형별로 산업계, 학계, 연구계, 관계 등 핵심 고객군을 세부적으로 설정하고, 각각의 업무 프로세스 및 서비스 청사진을 표준화하여 이행표준체계를 수립하였다. 국가 과학기술 연구망 업무를 수행하는 담당자별로 실명제를 통한 책임경영을 하고 핵심 고객의 니즈를 반영하기 위한 심층 FGI(Focus Group Interview) 및 DI(Depth Interview)를 진행하였다. 또한 정기적인 고객 Needs 및 VOC 문제점을 파악하기 위한 워크숍을 개최하여 활발한 개선활동을 진행하였다. 향후 연구로는 체계적인 정보서비스의 향상을 위해서는 일부 직원이 아닌 내부 직원 구성원이 모두 고객 지향적 마인드 형성을 해야 한다. 단순한 친절과 고객 편의 제공이 아닌, 전문성을 중심으로 서비스의 질적 수준을 향상 시켜야 한다는 "프로의식"이 내부 구성원들 사이에 확산되어야 진정한 고객중심의 경영이 이루어 질수 있다고 본다.

• Journal of Digital Convergence
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• v.19 no.12
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• pp.261-271
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• 2021

This study was conducted to empirically analyze the effect of the physical work environment of SMEs on work satisfaction and work performance. For the research, the physical work environment was subdivided into Focusing on Personal Working space, co-working space, and amenity space to establish a research model. For empirical analysis, a questionnaire survey was conducted targeting small and medium-sized enterprises(SMEs) workers. 250 valid copies were taken for analysis. Hypotheses were tested by multiple regression using SPSS 24. The study results were as follows. Focusing on Personal working space, co-working space, and amenity space all had a significant positive (+) effect on job satisfaction of SME employees. In addition, Focusing on personal working space, co-working space had a significant positive (+) effect on job performance. Amenity space was not tested for a significant influence on job performance. The contribution of this study was to identify the causal relationship between the physical work environment and the employee's job satisfaction and job performance in the absence of studies. In future research, it is ultimately necessary to identify the relationship with the business performance of a company.

• Journal of the Korea Society of Computer and Information
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• v.25 no.12
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• pp.235-242
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• 2020

This is descriptive research aimed at identifying the factors for nursing productivity in nurses at a tertiary hospital. The data were collected from a survey conducted in 257 nurses at a single hospital in Seoul from May to June 2020. The collected data were analyzed through t-test, ANOVA, Scheffe test, Pearson's correlation, and multiple regression analysis by using an SPSS 25.0 program. The total score was an average of 25.40±5.49 (range: 6-36) for gratitude disposition, 65.15±9.18 (range: 21-105) for job satisfaction, 87.64±12.05 (range: 23-115) for nursing performance, and 35.68±6.79 (range: 0-45) for nursing productivity. Nursing productivity was positively correlated with gratitude disposition (r=.219, p<.001), job satisfaction (r=.440, p<.001), and nursing performance (r=.494, p<.001). Nursing productivity was affected by gratitude disposition (β=.144), nursing performance (β=.394), and job satisfaction (β=.278). On the basis of these results, it is necessary to develop and apply education programs aimed at promoting work productivity for nursing manpower.

• Journal of Digital Convergence
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• v.17 no.12
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• pp.353-365
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• 2019

This study examined satisfaction with clinical training according to school system and school-related characteristics and analyzed the effect of satisfaction by clinical training task on the overall satisfaction with clinical training. Participants were convenience sampled from students of K University in Gangwon-do (n=279) and K University in Gyeonggi-do (n=154) who have undergone clinical training. The overall satisfaction with clinical training in dental hygiene students differed according to the school system, school-related characteristics, satisfaction by clinical training topic, and satisfaction by clinical training task. Satisfaction by clinical training task had an effect on overall satisfaction with clinical training. Thus, substantial effort, such as ensuring appropriate contents and methods of training.

• 한국벤처창업학회:학술대회논문집
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• 2024.04a
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• pp.151-155
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• 2024

본 연구는 스타트업을 포함 중소벤처기업에 재직 중인 구성원의 직무만족과 소명의식을 높이기 위한 방안으로 GWP 조직문화의 필요성을 제안하고자 한다. GWP 조직문화는 구성원들이 자신이 근무하는 조직과 업무, 동료에 대해 애착을 갖고 자부심을 갖도록 조직 차원에서 이를 독려하는 문화적 풍토를 말한다. 이를 토대로 구성원은 일터영성(Workplace Spirituality)을 지각하고 더 나아가 직무만족과 소명의식을 느낄 수 있다. 일터영성에 관한 개념은 다양한 학문적 논의가 진행되고 있는데 중요한 점은 구성원들이 자신의 업무에서 의미를 추구하는 소명의식과 일터, 즉 조직에서 목적과 일의 의미를 타 구성원과 함께 공유하는 개념으로 요약할 수 있다. 그러므로 중소벤처기업에서 GWP 조직문화 조성을 노력한다면 구성원에게 자신의 업무와 동료에 대한 인식 그리고 일터 현장에 대한 의미와 소중함을 더욱 인식하게 하여 임직원의 일터영성을 일깨울 수 있을 것이다.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2013.10a
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• pp.713-722
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• 2013