• Title/Summary/Keyword: 신뢰 관계

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Study on the Relationship between Media-based Information Exchange and Interpersonal Trust (미디어 기반 정보교환과 개인 간 신뢰 관계에 관한 연구)

  • Cho, Namjae;Oh, Jinwook D.
    • Information Systems Review
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    • v.16 no.2
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    • pp.43-59
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    • 2014
  • Social interaction becomes increasingly complicated, sophisticated and specialized. Popular methods of communication has expanded from face-to-face to the use of IT media, as the amount of needs for remote communication increases rapidly as well as the scope of the contents of communication. The purpose of this study is to empirically examine the relationship between the use of IT media and the level of interpersonal trust, and further examine the differences in interpersonal trust across the use of different IT media. A questionnaire survey was performed against 193 individuals in the age group between 20s and 40s, which is considered most active group of IT media. According to a series of regression analysis, the frequency of mediated information exchange is found to be correlated to the level of interpersonal trust. The effect of the amount of time spent with the media was not significant. We also found that the effects on interpersonal trust differed across the use of different types of communication media.

An Empirical Study on the Determinants of Trust for the Insurance Industry : a case of China (보험소비자의 보험업 신뢰 결정요인 : 중국 사례 연구)

  • Nam, Sang-Wook
    • Journal of Digital Convergence
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    • v.12 no.2
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    • pp.211-221
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    • 2014
  • The study aims to estimate the determinants of policyholder's trust for the Chinese insurance industry by structural equation model. In particular, differences in determinants of trust among Chinese life insurance and auto insurance were derived from the latent mean and multi group analysis. The result shows the most effective determinants of trust were honesty, followed by credibility which shows the compensation ability of insurance company. However, benevolence is not influence statistically on the determinants of trust of both life insurance and auto insurance. Moreover, the policyholder's trust for the insurance industry was later extended to relationship commitment such as renewal and recommendation intentions. Especially, the linkage between the level of trust and relationship commitment was the strongest in life insurance than auto insurance. Even though the result is differ based on types of insurance, in order for the insurance industry to grow stably it is importance to get trust from policyholder.

The Effects of The Relationship between Communication, Trust and Organizational Culture on Corporate Competitiveness (의사소통, 신뢰 및 조직문화간의 관계가 기업 경쟁력에 미치는 효과)

  • Jinhee Kim
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.2
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    • pp.51-56
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    • 2023
  • This paper analyzes the relationship between organizational development culture, intra-organizational trust, and communication and their influence on corporate competitiveness. The research model is composed that development culture has a positive effect on trust and communication, and that trust and communication have a positive effect on corporate competitiveness. The data for the analysis were integrated at the company level (510 companies) and used the data of 9,053 employees collected in the 1st survey of the Human Capital Company Panel(HCCP II) of the Korea Research Institute for Vocational Education and Training(KRIVET). For corporate competitiveness, responses to 10 factors for internal process capability and customer service capability were used. The structural equation model was employed to analyze the research model. As a result of the analysis, development culture had a positive effect on organizational trust and communication. And trust and communication were found to have a positively effect on corporate competitiveness. In the indirect effect analysis through bootstrapping, the development culture did not show indirect effects through trust and communication, so only direct effects between development culture, trust and communication, and corporate competitiveness could be confirmed.

Projected Line Beam을 이용한 공구의 Crater마모 계측

  • 송준엽;박화영
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 1991.04a
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    • pp.166-175
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    • 1991
  • 공구수명에 관한 신뢰성 높은 기준 절삭데이타의 수집은 기계가공시스템을 설계, 운영하는데 중요한 것이다. 이제까지 발표된 절삭공구의 마모측정용 센서로는 절삭저항, AE센사, 진동, 절삭온도 등이 있으며, 이 센서들은 공구마모 특히 플랭크 마모(flank wear) 와 간접적인 관계를 갖고서 별도의 사전 절삭실험에 의해 마모량과 신호 level의 상관관계 및 조정이 필요하기 때문에 본 연구팀에서는 직접적으로 공구마모 상태를 검출하고, 신뢰성이 높은 절삭공구의 마모정보를 얻기 위해 최근 그 응용범위가 확대되고 있는 영상처리기술을 응용한 공구마모 측정장치를 구성하였다.

Design and Implementation of Admission Control System in Smart Space (스마트 공간을 위한 참여 제어 시스템의 설계 및 구현)

  • Yang Jong-Phil;Shim Mi-Sun;Shin Weon;Rhee Kyung-Hyune
    • Journal of Korea Multimedia Society
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    • v.9 no.3
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    • pp.342-352
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    • 2006
  • Nowadays, Computing environment is changing to ubiquitous. In such ubiquitous computing environments, entities expect to access resources and services at any time from anywhere. Therefore, tile wily how to establish trust relationship among previously unknown devices or resources is needed under such environments. In this paper, we firstly review a model to delegate the trust to communicating entities in ubiquitous environment and its security problems(e.g., malicious right-delegation and revocation of right-delegation). Then, we design a new model for secure delegation over communication entities which is based on two-party signature scheme, and implement it.

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Participative Decision Making and Interpersonal Trust Effects on the Productivity (참여의사결정과 대인신뢰가 생산성에 미치는 영향)

  • Jeong Gi-Ho;Hwang Jong-Ho;Hong Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.5 no.6
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    • pp.264-272
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    • 2005
  • It is generally defined that the trust between members are relayed on the belief of ability and support. The purpose of this study is to make sure that participative decision making effects on productivity of group based on that cooperative relationship could bring the productive improvement. As the results, we could figure out that satisfiable rate of performance feedback and open communication are related with the productivity Especially, an administrative group based on the mutual trust, can meet the level of customer's satisfaction and cultural multiplicity. Setting up the mutual trust is to maximize the ability of members and to derive the motivation of working concentration.

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A Study on influence of R&D Organizational Culture to Organizational Performance: mediating effects of Trust (R&D 조직문화가 조직성과에 미치는 영향 관한 연구 -신뢰의 매개효과 중심으로-)

  • Lee, Sun-Kyu;Lee, Da-Jung;Chang, Sung-Ho
    • Journal of Digital Convergence
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    • v.9 no.3
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    • pp.145-163
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    • 2011
  • This study aims to mediating effects of trust on the relationships between R&D organizational culture and organizational- performance. Additionally, This study is to examine the impact of R&D organizational culture to organizational performance. The findings are as follows : First, R&D organizational culture had a significant positive effects on the organizational performance. Second, the mediating effects of trust had a significant effects on all relationships. The means that attaining trust contribute to member's attitude and organization performance, therefore supervisor should make efforts to maintain and enhance trust in organization.

Determinants of Relational Quality between the Supplier and the Retailer in the Chinese Cosmetics Market (중국 화장품시장에서 공급업체와 소매업체간 관계의 질에 영향을 미치는 요인에 관한 연구)

  • Im, Seong-Yo;O, Se-Jo
    • Proceedings of the Korean DIstribution Association Conference
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    • 2005.11a
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    • pp.53-83
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    • 2005
  • This study focuses on finding out the determinants of relational quality between the supplier and the retailer in the Chinese cosmetics market. A total of 72 questionnaires were collected by surveying beauty shops which mainly do business with the foreign cosmetics suppliers in Shanghai area. The findings support the premise that a retailer's trust in a supplier is positively related to the retailer's commitment. Supplier's ability, guanxi and cultural sensitivity have positive impacts on trust. Formalization, supplier's specific investment and cultural sensitivity affect commitment positively. But the formalization is not significantly related to the retailer's trust. The guanxi is not found to be significantly related to the retailer's commitment yet.

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Trustworthy Service Selection using QoS Prediction in SOA-based IoT Environments (SOA기반 IoT환경에서 QoS 예측을 통한 신뢰할 수 있는 서비스 선택)

  • Kim, Yukyong
    • Journal of Software Assessment and Valuation
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    • v.15 no.1
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    • pp.123-131
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    • 2019
  • The Internet of Things (IoT) environment must be able to meet the needs of users by providing access to various services that can be used to develop diverse user applications. However, QoS issues arise due to the characteristics of the IoT environment, such as numerous heterogeneous devices and potential resource constraints. In this paper, we propose a QoS prediction method that reflects trust between users in SOA based IoT. In order to increase the accuracy of QoS prediction, we analyze the trust and distrust relations between users and identify similarities among users and predict QoS based on them. The centrality is calculated to enhance trust relationships. Experimental results show that QoS prediction can be improved.

A study on antecedents of relationship strength in a B2B environment: Focusing on export manufacturing corporations (B2B 관계강화에 영향을 미치는 선행요인에 관한 연구: 수출 제조기업을 중심으로)

  • Choi, Jong-Hwa;Lee, Hyun Ju;Kang, Gi-Du
    • International Commerce and Information Review
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    • v.16 no.4
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    • pp.3-34
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    • 2014
  • Nowadays to thrive on the intensively competitive environments based on drastic and rapid technical evolutions, exporting manufacturing companies need to keep very stable relationship with suppliers. Thus, analyzing key factors of strengthening relationship with suppliers in a B2B environment is important. In this regard, this study develops a research model to deeply understand key antecedents of relationship strength between B2B companies. Relationship quality was considered as the key factor affecting to the relationship strength. This study considers relationship satisfaction, trust, and relationship commitment as the factors of relationship quality. Moreover, technical service quality and relational service quality were considered to be the antecedents of relationship satisfaction, while communication and information exchange, relationship policies and practices, and opportunistic behavior were regarded as the antecedents of trust. The PLS method was applied for the empirical analysis of 107 companies data. The results indicated that the relationship commitment has a significant impact on relationship strength. Moreover, relationship satisfaction and trust had indirectly impact on relationship strength through relationship commitment. Although the quality of technical service quality had a significant impact on relationship satisfaction, relational service quality did not have a significant impact. While communication and information exchange, relationship policies, and practices had positively significant impacts, opportunistic behavior had a negative impact.

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