• Title/Summary/Keyword: 시스템만족도

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The Effects of Uncontact Learning Service Quality on Major Satisfaction (비대면 교육서비스품질이 전공만족도에 미치는 영향)

  • Choi, Dong-choon
    • Journal of Venture Innovation
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    • v.4 no.1
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    • pp.23-38
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    • 2021
  • This paper will examine the service quality of online education on service value, learning immersion, major satisfaction. The result structural equation model show that service quality of online education had a positive impact on service value. First, system convenience, system quality, interaction had a positive impact on service value. Second, System convenience, system quality, interaction had a positive impact on learning immersion Third, Online education on service value had a positive impact on Major Satisfaction. Fourth, Learning immersion had a positive impact on Major Satisfaction.

The Effect of ERP System Quality on the System Use Satisfaction and on Individual and Organizational Performance (ERP시스템 품질이 시스템 사용만족도와 개인 및 조직성과에 미치는 영향)

  • Lee, JeongEun
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.4
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    • pp.55-67
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    • 2018
  • The objective of this study is to investigate the effect of ERP system quality factors on the system use satisfaction and on personal and organizational performances. For achieving this objective, we investigated the interrelationship among quality factors, use satisfaction and business performance in the companies which operate the ERP system using questionnaires, whereas many previous studies focused on general quality factors such as the relationship between system quality and use satisfaction on organizational performance. The difference between our study and previous studies is that we classified the information system quality into three categories (system quality, information quality, and service quality) before analyzing the respective relationship among three identified variables (use satisfaction, individual performance and organization performance). The result of this study proved that the system quality, information quality, and service quality considered as the ERP system quality factors have a positive effect on user satisfaction level, respectively.

A Research about Accounting Information System Quality and Educational Satisfaction (회계정보시스템 품질과 전산회계 교육의 만족도에 관한 연구)

  • Cho, Hyen Suk;Yang, Seong-Bok
    • Journal of the Korea society of information convergence
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    • v.6 no.2
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    • pp.61-66
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    • 2013
  • In this study, the accounting information systems and Satisfaction with computerized accounting education study. As the control variable, computer usage time and computer experience were used. To sum up the analysis result, Details of the quality of accounting information system, quality system quality, information quality, service quality, satisfaction of computerized accounting education was analyzed significant effect. Used to control variable, computer usage time. Computer usage time of the control variable in the system quality, information quality and significant impact on satisfaction. Computer experience of the control variable in the system quality, information quality and significant impact on satisfaction.

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Assessment Model for Project Management Information System Based on User Satisfaction and Importance (사용자 만족도 및 중요도를 고려한 건설 정보화 시스템 평가모형 개발)

  • Park, Kyoung-Ah;Lee, Jeong-Ho;Kim, Young-Suk;Han, Seung-Woo
    • Korean Journal of Construction Engineering and Management
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    • v.9 no.5
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    • pp.137-148
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    • 2008
  • Using PMIS(Project Management Information System) plays an important role in systematically planning and effectively managing the complex and large-sized construction projects. In spite of the importance of PMIS, on-site engineers, who are the main users of PMIS, have not used PMIS enthusiastically because PMIS has been evaluated and improved by not the viewpoint of the system users but the viewpoint of system managers and head office manager. Therefore, this study developed an assessment model to evaluate PMIS with the viewpoint of the on-site engineers, so previously developed PMIS can be evaluated by the on-site engineers with importance and satisfaction elements. It is anticipated that the effective use of the developed assessment model might increase the utilization of existing PMIS as well as develop the construction industry.

An Effect of Hotel Information System Quality on User' Satisfaction and Business Productivities (호텔정보시스템 품질이 사용자 만족과 업무생산성에 미치는 영향)

  • Lim Chae-Kwan;Lee Jun-Ho
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.1
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    • pp.72-80
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    • 2005
  • The purpose of this study is to find the empirical relationship among information system quality, users' satisfaction and business productivities in hotel industry. This study set out the research model of influencing factors and the performance of the hotel information system. The respondents included 140 volunteers who were worked at hotel in Busan. The result of empirical study revealed that the system quality is major determinant to influence on the users' satisfaction and business productivities of hotel information system.

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웹 기반 추천시스템에서 사회적 실재감이 추천 만족도에 미치는 영향

  • Choe, Jae-Won;Lee, Hong-Ju
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.585-590
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    • 2007
  • 기업과 소비자간 일대일 상호작용을 가능하게 하는 전자상거래의 기술적 발달을 통해 소비자에게 더 나은 웹 경험을 제공하기 위해 개인화 서비스를 제공하고 있다. 개인화 추천을 수행하기 위해서는 추천을 받을 사용자와 유사한 다른 사용자들의 선호도를 반영하는 협업 필터링 기법이 많이 활용되고 있으며, 많은 사이트들이 추천을 받은 사용자에게 유사한 사용자들을 보여주어 사회망 연결을 위한 기회를 제공하고 있다. 본 연구에서는 웹 기반 개인화 추천 시스템을 이용하여 사용자에게 효과적으로 제품을 추천하기 위해서, 사회적 실재감(Social Presence)이 추천시스템의 만족도에 미치는 영향에 관하여 연구하고자 한다. 또한, 사회적 실재감을 높이기 위한 방안으로 사회망(Social Network) 데이터의 제시를 통해 다양한 차원의 사회적 실재감과 추천시스템에 대한 만족도 및 신뢰간의 영향관계를 분석한다. 이를 위해 실험집단을 나누어 세 가지 차원의 사회적 실재감을 부여하고, 집단간의 추천 시스템에 대한 신뢰와 만족도간에 차이가 있는지를 분석하였다.

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Affecting the Characteristic Variables(System, Information) of Computing Tax Accounting Systems and Personal Variables to Educational Performance - Focused on KcLep Software - (전산세무회계시스템의 특성변수(시스템, 정보)와 개인변수가 교육성과에 미치는 영향 - KcLep을 중심으로 -)

  • Kim, Hyeon-Gyu;So, Won-Geun;Kim, Ha-Kyun
    • Management & Information Systems Review
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    • v.34 no.5
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    • pp.111-125
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    • 2015
  • The article starts with a review of system characteristic, information characteristic and personal characteristic on educational performance through educational satisfaction. This survey is intended for educatee's who take the course of KcLep. We found that all variables of system characteristic(easiness, flexibility and reliability) significantly effect the educational satisfaction. Information characteristic(timeliness, usefulness) significantly effect on educational satisfaction, but the correctness doesn't significantly effect on educational satisfaction. Personal characteristic(self-efficacy and achievement motivation) significantly effect on educational satisfaction, but the computing ability doesn't significantly effect on educational satisfaction. We found that the educational satisfaction significantly effect on the education performance.

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A Study on the Current Status and Perception of Library Automation Systems for System Improvement (도서관자동화시스템 개선을 위한 현황 및 인식 연구)

  • Byoung-goon An;Youngim Jung;Hyekyong Hwang
    • Journal of Korean Library and Information Science Society
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    • v.55 no.1
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    • pp.263-288
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    • 2024
  • This study aims to analyze the current status of library automation systems and explore future directions for improvement. The study was conducted by surveying librarians at institutions participating in the KESLI and KCUE consortia to investigate the current status and satisfaction with library automation systems, and the current status and awareness of open source-based library automation systems. The study found that most automation systems currently in use in libraries were developed through outsourcing in the 2000s or 2010s, and that more than 50% of respondents were satisfied with the overall library automation system. Overall satisfaction was found to be influenced by satisfaction with the functionality, customer support services and construction and operational management of the system. Most current library automation systems are not based on open source software or cloud services, but the intention to use them in the future is high, with more than 40% of respondents saying they would use them within three years. This study is expected to serve as an important foundation for building an open source-based library automation system in the future.

The techniques of performing art reservation scheduling for reservation satisfaction (예약만족도를 고려한 공연예술 예약스케줄링 기법)

  • Kim, Jin-Bong
    • Journal of the Korea Computer Industry Society
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    • v.10 no.4
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    • pp.115-120
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    • 2009
  • Most reservation systems make a reservation without customer's preference on-line. These reservation systems had problems not to improve customer's preference in modern society. To solve these problems, we have tried to apply these problems to complex scheduling technique. The scheduling technique for performing art reservation proposed in this thesis is based on object-oriented concepts. To consider the over all satisfaction, the events of every object are alloted to the sitting plan board along its priority. We have scheduled to rise customer's satisfaction in the performing art reservation.

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검색 효과성에 영향을 미치는 시맨틱 검색 시스템 평가요인에 관한 실증적 연구

  • Han, Dong-Il;Hong, Il-Yu
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.52-57
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    • 2007
  • 본 연구는 검색의 궁극적인 니즈충족에 영향을 미치는 시맨틱 검색 시스템 품질 평가요인에 관한 실증적 연구이다. 시맨틱 검색 시스템 품질 평가요인을 위한 연구모델은 DeLone & McLean(2003)의 정보시스템 성공 모델을 기반하였다. 연구 결과, 상호작용성이 지식 충족도에, 정보의 재현성과 정보의 최신성이 각각 지식 충족도와 사용자 만족도에, 그리고 신뢰성이 사용자 만족도에 유의적인 영향을 보여주었으며, 또한 지식 충족도가 사용자 만족도에 영향을 미치는 것으로 나타났다. 본 연구에서 제시한 모델은 시맨틱 검색 시스템 성공측정을 위한 유용한 평가 프레임워크로 사용될 수 있을 것으로 기대된다.

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