• Survey Research
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• v.10 no.1
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• pp.91-112
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• 2009

The aim of this study is to suggest a new website measurement scale revised in accordance with the present tendency, and to test the practical use of it. The empirically current studies suggest the information, connectivity, practical function, lay - out, design, interlace, system, service as a website measurement scale. However. this study suggest a new website measurement scale including communication between internet users, platform for editing information. The test of a practical use about measurement scale progressed by a survey on computer access. A sample of 300 internet users answered the question based on a new website measurement scale. The result of this study shows that primary factors of the website measurement scale are information, user interface, website service, and communication. The influence of these factors on user's website preference changed as compared with the past. The result also shows that there is close correlation between information factor and communication factor. And the communication factor suggested on this study has effected in user's website satisfaction. Results imply that the idea of web2.0 is practically an important strategy for improving website satisfaction. And, because influence of primary factors on the website satisfaction has changed continually, strategic planning will have to be kept up.

• The Journal of the Convergence on Culture Technology
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• v.5 no.2
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• pp.329-336
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• 2019

The study was to identify the factors affecting accomplishment of outcome-based education of nursing students. Study subjects were recruited 364 nursing students of junior and senior. We collected data using self-reported questionnaire of communication competence, critical thinking disposition, self-leadership, research competence and accomplishment of outcome-based education. accomplishment of outcome-based education showed statistical differences according to grade, understanding of outcome-based education, satisfaction of outcome-based education, and experience of clinical practicum. Accomplishment of outcome-based education was positively correlated with communication competence, critical thinking disposition, self-leadership and research competence. The influences of accomplishment of outcome-based education were satisfaction of outcome-based education (${\beta}=0.33$, p<0.001), self-leadership (${\beta}=0.21$, p<0.001), research competence (${\beta}=0.18$, p<0.001), critical thinking disposition (${\beta}=0.17$, p<0.003), communication competence (${\beta}=0.14$, p=0.006), and experience of clinical practicum (${\beta}=0.10$, p=0.023). These variables explained 38.1% of total valiance on the accomplishment of outcome-based education. It would need to develop and apply formal and non-formal educational courses for enhancing self-leadership, research competence, critical thinking disposition, and communication competence.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.3-8
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• 2007

최근 기업에 적용하고 있는 CRM을 공공부문에 도입하고 있어 그 필요성과 효과에 대한 검증이 필요하다. 이를 위해 기존 서비스 품질과 고객관계관리를 연구하여 공공행정 서비스 품질 차원을 도출한 다음, 공공부문 근무자를 대상으로 설문을 실시하였다. 요인분석결과 9개 요인이 추출 되었으며, 이를 독립변수로 하고 행정업무 효율화를 종속변수로 하여 회귀분석한 결과 고객관계관리 영역에서 공감성은 유의하게 나타났으나, 의사소통, 고객세분화와 맞춤서비스는 유의하지 않는 것으로 나타났다. 이는 고객관계관리가 고객만족에는 영향을 미치지만, 공공부문 근무자들에게는 부담으로 작용하고 있음을 알 수 있으며, CRM이 고객만족에 영향을 미치고 있음을 고려하여 고객만족과 업무효율화가 절충될 수 있도록 공공 고객관계관리 개념의 정립과 공공CRM을 위한 데이터 및 시스템 구축이 요구된다.

• Journal of the Korean Applied Science and Technology
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• v.35 no.3
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• pp.836-847
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• 2018

This study aimed to determine the effects of simulation-based education in diabetic patient care to nursing students on their level of diabetic knowledge, clinical nursing competence, practicum satisfaction and communicative competence. The pre-post test were conducted to compare the differences in diabetic knowledge, clinical nursing competence, practicum satisfaction and communicative competence. The research data for the subject of study was collected from October 21 to November 1, 2013 in 3rd grade 75 nursing students. The student who had received the simulation-based education, did show significant increase in diabetic knowledge(t=-9.684, p<.001), clinical nursing competence(t=-4.173, p<.001), and communicative competence(t=-7.685, p<.001) than before. But, there was no significant different in the practicum satisfaction(t=-1.144, p=.256). Based on the above results, simulation-based education can enhance the nursing knowledge, clinical performance and communication ability of the subjects and can be applied to various education courses.

• Journal of Convergence for Information Technology
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• v.10 no.7
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• pp.75-83
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• 2020

This study aims to investigate the effects of nursing students' communication competence and nunchi on their interpersonal harmony. One-hundred and seventy-eight third- and fourth-year nursing students attending one of B, H, H, J, K universities in the North Jeolla Province were surveyed using a self-reported questionnaire. Independent t-test, one way ANOVA and Pearson's correlation coefficient, Stepwise regression were performed on the collected data using SPSS 21.0 program. Results The results showed that communication competence had the greatest impact on interpersonal harmony, followed by nunchi andsatisfaction with nursing major, with these variables explaining for 55% of interpersonal harmony. Hence, strategies that improve communication competence, nunchi, and satisfaction with nursing major would be helpful for increasing interpersonal harmony.

• Journal of Digital Convergence
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• v.16 no.7
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• pp.153-164
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• 2018

The purpose of this study is to research whether organizational culture affected job satisfaction and whether there was the mediating effect of communication in the relationship between organizational culture and job satisfaction. This study analyzed the mediating effect with SEM using data of the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, relationship, rational culture significantly influenced the job satisfaction of the employees. Second, the effect of innovative, relationship, hierarchical, rational culture on job satisfaction was mediated through communication. Therefore, this study suggested creating an innovative and relationship-oriented organizational culture and a working environment that could facilitate smooth communication in the enterprises.

• Journal of Convergence for Information Technology
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• v.9 no.12
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• pp.244-251
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• 2019

This study is to investigate the factors influencing the problem solving ability of dental hygiene and students' communication ability and critical thinking and autonomous educational climate. The subjects were 249 dental hygienists who attended two university from May 20 to June 1, 2018. Statistical analysis was performed with mean, t-test and one-way ANOVA. The overall mean of critical thinking tendency was 3.47 points, the total mean of communication life was 3.48 points. The overall mean of autonomous educational climate was 3.14 points and the total mean of problem solving ability was 3.40 points. The higher the critical thinking disposition score, the higher the problem solving ability. The higher the satisfaction of the major, the higher the problem solving ability. Therefore, if the program to improve communication ability, critical thinking tendency, and autonomous educational climate of college students majoring in dental hygiene is expected to improve the problem solving ability.

• Journal of the Korean Applied Science and Technology
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• v.36 no.3
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• pp.700-708
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• 2019

The purpose of this study was to investigate the effect of character strengths and communication types on the interpersonal relationship satisfaction among university students and to presents basic data for helping healthy University Life. A survey was held to the university students in Seoul and Chungcheong cities from May 7 to 28, 2018. 204 copies were in the final analysis for data analysis, t-test, ANOVA, Pearson's Correlation Coefficient and Multiple regression was used. As a result, the factors of affecting on the interpersonal relationship satisfaction were followed by intellectual character strengths, emotional character strengths, communication types and the presence of a heterosexual friend. The multiple regression explanatory power was 45percent of the total changes in interpersonal satisfaction. Therefore, this study could be used as a basic for the development of communication education programs to increase interpersonal satisfaction among university students. It will also be useful as a basic data for the development of counseling programs that enhance self-awareness of character strengths.

• Journal of the Korea Society of Computer and Information
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• v.29 no.3
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• pp.155-163
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• 2024

This study was conducted to determine the relationship between nursing students' empathy, communication skills, and major immersion, and to identify factors that affect major immersion. The subjects of the study were 247 nursing students from one university in the G province, and data collection was conducted from November 20 to December 1, 2023. Data analysis was performed using SPSS 22.0 using descriptive statistics, t-test, one-way ANOVA, Scheffe test, Pearson correlation coefficient, and multiple regression analysis. The subject's empathy ability was 3.49 points, communication ability was 3.64 points, and major immersion was 3.61 points. Major immersion has a positive correlation with empathy and communication ability, and the factors affecting major immersion are major satisfaction and communication ability, with an explanatory power of 42.9%. To improve nursing students' immersion in their major, it is necessary to set the direction of learning activities and develop and apply various extracurricular programs.

• The Journal of the Korea Contents Association
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• v.14 no.10
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• pp.639-648
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• 2014

As provider-centered medical environment has changed into consumer-centered, this study intends to improve the efficiency of management by motivation to administrative staffs and improvement in job satisfaction. The purpose of this study is to analyze the factors that influence job satisfaction among administrative staffs in a metropolitan university hospitals. Survey of 305 people in total were used in the data analysis. AMOS 21 Ver. was used to perform Structural model(SEM) equation. First, the validation results showed the follow results $X^2=206.776$, df=77, Q=2.685, P<.001, GFI=.915, TLI=.927, CFI=.946, RMSEA=.074, which supported this research's significance. Second, compensation and working conditions positively affected motivation. Third, motivation positively influenced job satisfaction. Fourth, communication positively influenced job satisfaction. Fifth, after adjusting the mediating effect, in the relationship between compensation and job satisfaction, it was proved that motivation was a complete mediator. Incase of the relationship between the working conditions and job satisfaction, motivation acted as a partial mediator. Fair and reasonable compensation and employment stability, benefits and other working conditions, better internal and external communication between the organization are to increase job satisfaction. To do this, an administrator needs to have attention and will, and a variety of education and training programs need to be developed. The purpose of this study is to provide basic grounds for future policies related to increasing administrative staffs' job satisfaction.