Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effect of Organizational Culture on Job Satisfaction: Focusing on the Mediating Effect of Communication

조직문화가 종사자의 직무만족도에 미치는 영향: 의사소통의 매개효과를 중심으로

  • Ju, Young-Ha (Dept. of Social Welfare, Ewha Womans University) ;
  • Sun, Min-Jung (Dept. of Social Welfare, Ewha Womans University)
  • 주영하 (이화여자대학교 사회복지학과) ;
  • 선민정 (이화여자대학교 사회복지학과)
  • Received : 2018.05.03
  • Accepted : 2018.07.20
  • Published : 2018.07.28
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Abstract

The purpose of this study is to research whether organizational culture affected job satisfaction and whether there was the mediating effect of communication in the relationship between organizational culture and job satisfaction. This study analyzed the mediating effect with SEM using data of the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, relationship, rational culture significantly influenced the job satisfaction of the employees. Second, the effect of innovative, relationship, hierarchical, rational culture on job satisfaction was mediated through communication. Therefore, this study suggested creating an innovative and relationship-oriented organizational culture and a working environment that could facilitate smooth communication in the enterprises.

본 연구의 목적은 구성원들의 공유가치인 조직문화가 직무만족도에 어떠한 영향을 미치는지와 조직문화와 직무만족도의 관계에 있어 의사소통의 매개효과를 살펴보는 것이다. 본 연구는 2015년 인적자본기업패널 데이터를 사용하여 근로자 10,069명을 대상으로 구조방정식 모형으로 매개효과를 분석하였다. 연구결과로는 첫째, 조직문화 유형인 혁신문화, 관계문화, 합리문화의 순서로 종사자의 직무만족도에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 혁신문화, 관계문화, 위계문화 및 합리문화가 직무만족도에 미치는 영향은 의사소통을 통해 매개되는 것으로 나타났다. 따라서 본 연구는 기업에서 혁신적이고 관계지향적인 조직문화를 형성하고 원활한 의사소통이 이루어질 수 있는 근무환경을 조성할 것을 제언하였다.

Keywords

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