• Title/Summary/Keyword: 소진현상

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Burnout and Coping Strategies among Tourism Service Employees (관광서비스 종사원의 소진 현상과 대처 전략)

  • Kim, Pan-Young;Song, Sung-In
    • The Journal of the Korea Contents Association
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    • v.8 no.1
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    • pp.103-115
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    • 2008
  • The purpose of this paper is that investigates a model of burnout and coping strategy employees in out-bound travel agency. So, we investigated the relationship between burnout variables(emotional exhaustion, depersonalization, reduces personal accomplishment) and employee's job satisfaction, intentions to resign. And we suggest that coping strategies will control the relationship between burnout and job attitude. We used social support, self esteem, and leisure involvement as a coping method. Data obtained from survey of frontline employees working in the several outbound travel agencies in Seoul, Korea. In the result, it has strong relationships between burnout and job-relative components. Perceived burnout phenomenon has negatively effect on job satisfaction and positively effect on resign intention. Coping variables controled in the relationship between burnout and job satisfaction. In the practical implications, managers can take an action as like a social support to reduce employee's burnout. And employee has activity hobby for reducing the burnout.

Effects Hotel Employee Burnout on Service Level (호텔종사원의 소진현상이 서비스제공 수준에 미치는 영향)

  • Nam, Taeg-Yeong;Kim, Hun-Hyeong
    • The Journal of the Korea Contents Association
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    • v.9 no.10
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    • pp.368-377
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    • 2009
  • Hotel employees' emotional exhaustion, depersonalization, and decreased sense of accomplishment lead to the Hotel Employees' Burnout Phenomenon(HEBP). Specifically, a higher stress level leads to an increased incidence of burnout among employees. This high level of burnout results in a decreased desire to work, and ultimately results in decreased service provision levels. In order to resolve the phenomenon, a healing program linked to psychotherapy may be introduced. This program would serve at the company level. In addition, encouragement and advice from seniors and colleagues are also needed. The psychological burden should be minimized by encouragement and compliments, rather than by the pressure for service quality improvement. Further, the employees' personal will to overcome the problem must be present.

Phenomenological Research on Burnout Experience of Hospital Occupational Therapists (병원급 의료기관에서 근무하는 작업치료사의 소진 경험에 대한 현상학적 연구)

  • Hwang, Na-Kyoung;Jung, Min-Ye
    • Therapeutic Science for Rehabilitation
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    • v.9 no.4
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    • pp.55-67
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    • 2020
  • Objective : This study aimed to understand the burnout experience of hospital occupational therapists through phenomenological research. Methods : We conducted in-depth interviews with 6 occupational therapists working at hospital for 8 weeks. The data were analyzed using the Palangsae 2.0 software to derive meaning through the process of transcription and data entry, coding, and topic creation. Results : From the collected data, 14 sub-themes, 9 theme clusters, 3 categories were identified. The cause of burnout was confirmed as being due to therapy-related work and workplace conditions. The impacts of burnout on individual life were psychological in nature and also included being an adverse, influence on others. The coping strategies to deal with burnout were enrichment of personal life, self-awareness and philosophy, conscious approach, social support, and setting new goals for life. Conclusion : We suggest that spontaneous efforts are needed by occupational therapists in order to alleviate the conflicts of job identity. In addition, organizational regulations and programs and the establishment of horizontal organizational cultures are required to overcome and prevent burnout of occupational therapists.

The Relationship among Potential Job-related Risks, Emotional Dissonance, and Turnover Intention of Caregivers at Long-term Care Facilities : Focus on the Mediating Effect of Burnout (장기요양기관 내 위험발생가능성, 감정부조화가 요양보호사의 이직의도에 미치는 영향 : 소진의 매개효과를 중심으로)

  • Lee, Hyun Jung;Um, Myung Yong
    • Korean Journal of Social Welfare Studies
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    • v.48 no.4
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    • pp.187-219
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    • 2017
  • The purpose of this study was to examine the relationship among potential job-related risks, emotional dissonance, and job turnover intention of caregivers at the long-term care facilities in South Korea, and to explore the potential mediator role of burnout in this association. For the study, survey data of 434 caregivers at long-term care facilities were collected and analyzed using structural equation modeling method. The results showed that high level of caregivers'perception of the potential job-related risks led to increased burnout and turnover intention of caregivers. Second, caregivers'burnout partially mediated the effect of the potential job-related risks on turnover intention. Third, the more caregivers experience emotional dissonance, the higher the possibility of caregivers'burnout. On the other hand, emotional dissonance of caregivers did not give significant direct impact on turnover intention. Burnout fully mediated the relationship between emotional dissonance and turnover intention of caregivers. Lastly, the more caregivers experience burnout, the higher possibility of turnover intention. Based on the results, researchers suggested possible intervention methods as well as preventive measures to reduce the turnover of caregivers at long-term care facilities.

A Study of Transient Radiation Effects on Semiconductor Devices (전자소자의 과도방사선 영향 연구)

  • Lee, Nam-Ho;Oh, Seung-Chan;Whang, Young-Gwan;Kang, Heung-Sik
    • Proceedings of the KAIS Fall Conference
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    • 2011.12b
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    • pp.660-663
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    • 2011
  • 우주방사선이나 과도펄스(Transient Radiation) 형태의 감마 방사선이 반도체에 조사되면 소자 내부에서 짧은 시간에 다량의 전하가 생성된다. 이 전하들과 증폭된 과전류는 소자의 고장(Upset, Latchup)과 오동작을 유발시키게 되고 나아가 전자부품이 소진(Burnout)되는 직접적인 원인이 된다. 본 연구에서는 이러한 핵폭 방출 과도방사선에 대한 전자부품/장비의 내방사선관련 기초연구로 군전자부품의 감마-과도방사선에 대한 피해분석 시험을 수행하고 나아가 과도방사선 방호기술 체계구축의 필요성에 대해 논하였다. 과도펄스 방사선시험은 군용으로 분류된 반도체 칩을 대상으로 포항 전자빔가속기를 사용하였다. 핵폭발 방출 과도방사선을 모사하기 위해 감마선 변환장치를 MCNP 설계를 통해 제작하고 단일모드의 마이크로초 단위 감마펄스 방사선을 방출시켜 시험대상 칩을 부착한 시험보드에 조사하는 과정으로 실험을 진행하였다. 온라인 고속 측정장치를 통한 전자소자의 과도방사선시험에서 다양한 피해현상을 측정할 수 있었고, 열상카메라 촬영을 통하여 과열상태를 관측함으로써 피해현상의 검증과 더불어 소진현상으로의 전개 가능성을 확인하였다.

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A Hermenutic Phenomenological Study of Psychological Burnout Experiences due to Emotional Contagion (정서전염으로 인한 심리적 소진 경험에 관한 해석현상학적 연구)

  • Hyunju Ha;Jinsook Kim;Doyoun An
    • Korean Journal of Culture and Social Issue
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    • v.30 no.2
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    • pp.121-157
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    • 2024
  • This study explored the essence of psychological burnout experiences due to emotional contagion using a hermeneutic phenomenological approach. In-depth interviews were conducted on 9 participants who work in fields that are subject to emotional contagion. Data analysis was conducted by using van Manen's methodology, insisting that the pure description of an experience can be enriched by adding interpretation. The emotional contagion experiences were identified through this process and the findings were categorized into 3 core themes, 8 essential themes, and 35 subthemes. The first core theme is "emotions in constant exchange". This theme included two essential themes: 'various channels of emotional contagion' and 'subjective states that change depending on the transmitted emotions'. The second core theme, "filtering the experience of emotional contagion" included the essential themes of 'the characteristics susceptible to the emotions of others', 'attitudes of spreading negative emotions' and 'situations that makes one feel overwhelmed by emotions'. The final core theme, "from burnout by emotional contagion to communication" was categorized into the following essential themes: 'burnout-inducing entangled interactions', 'moving toward communication and connection' and 'recovery after psychological burnout'. Finally, the implications and suggestions for future research were discussed by summarizing the core contents of each themes.

A Phenomenological Study on the Burnout of Specialized Counselors in the 117 Report Center - Application of the Integrated Working System of Government Departments- (117 신고센터 전문상담 요원의 소진에 관한 현상학적 연구 -정부 부처 통합근무 체제 적용-)

  • Youn, Yang-suk;Kim, Eun-hye
    • Industry Promotion Research
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    • v.7 no.3
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    • pp.85-91
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    • 2022
  • In modern society, the field of life is expanding to complex and diverse fields according to changes in lifestyle. As people's consciousness also changes, various social problems are involved, and countermeasures are being taken in various ways. In particular, as the issue of school violence has become a subject of interest, government-related ministries have jointly set up a reporting center and professional counselors are receiving and consulting on damage reports. Counselors experience mental and physical exhaustion in the course of their work. Therefore, the need to contribute to effective counseling work is raised by studying the factors that cause burnout. This study collected the experiences of 10 counselors working at 117 reporting centers from February 2019 to May 2020 through interviews and analyzed them with Colaizzi's phenomenological research method. The exhaustion factors derived from the results of the study were first experiences such as conflict between counselors during the period of institutional integration in the "117 reporting center experience", and secondly, professional counselors experienced emotional exhaustion, inhumanization, and lack of achievement. In order to prevent and overcome the exhaustion factors of counseling agents, it was necessary to prepare measures to promote fraud. This is expected to be useful data for improving the working environment of special job counselors in the era of industrialization and informatization in which various anonymous counseling methods are used.

Related Factors to Korean Hospital Nurses in Burnout during the COVID-19 outbreak: A Systematic Review

  • Park, SoonYoung
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.6
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    • pp.123-130
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    • 2022
  • In this paper, we propose a crucial issue to require further management plan for Korean hospital nurses in burnout during COVID-19 pandemic. The purpose of this study was to conduct a systematic review of factors related to hospital nurses in burnout for the COVID-19 outbreak. Appropriate studies in the recent three years were selected from database. To perform a systematic review, the databases of RISS, KISS, DBPIA, and Kyobo scholar were searched using the key words, 'nurse in burnout' or 'burnout for nurse'. Fifty-five references were checked, but only seven studies were decided inclusion criteria to review. It was founded that Korean hospital nurses felt moderate or higher burnout level for COVID-19 pandemic. We were confirmed that related factors of hospital nurses in burnout were personal characteristics, physical symptom, depression, compassion satisfaction, compassion fatigue, and resilience, and occupational characteristics, shift work and job stress. It may be necessary to provide regulating programs for hospital nurses in burnout and to set up a policy and guidelines so as to reduce burnout of nurses working.

Effects of Security Design and Investor Utilities on the Valuation of Mortgage-Backed Securities (MBS의 발행구조, 가치평가 몇 투자자 특성에 관한 연구)

  • Yoo, Jin
    • The Korean Journal of Financial Management
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    • v.22 no.1
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    • pp.147-179
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    • 2005
  • It is frequently said that mortgage-backed securities (MBS) of different security designs are issued in an attempt to meet the varying needs and expectations of investors. If this is true indeed, MBS of complicated risk-return characteristics are likely to be priced higher than MBS of simple risk-return characteristics we. We test this implication by establishing a recombining binomial interest rate prepayment model with a burnout effect embedded. More specifically, we compare the relative values (utilities) of a pass-through and a PAC- Support collateralized mortgage obligation(CMO), and theoretically show why and how the CMO is more highly valued than is the pass-through. The model is established such that mortgage prepayment is a function of the current value of, and the past path of, the mort-gage market rate. Since we work on not the total value of the two MBS but the value of each tranche of either MBS, the test results could be robust to slightly different versions of similar tests, which may be done in the future.

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Experiences of Christian Workers at Daycare Facilities for the Disabled A Phenomenological Study on Psychological Burnout and Post-burnout Growth (장애인주간보호시설 기독교인 종사자가 경험하는 심리적 소진과 성장에 관한 현상학적 연구)

  • Chang Seung-Chin;Kim Eun-Hye
    • Industry Promotion Research
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    • v.9 no.3
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    • pp.251-261
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    • 2024
  • The purpose of this study is to improve welfare services for the socially underprivileged, the disabled, by improving and streamlining the work environment of workers at day care facilities for the disabled. The research question consisted of three issues: conflict between employees, psychological exhaustion, and growth factors experienced as a Christian worker at a day care facility for the disabled. As a research method, from January 2024 to April 2024, 10 Christian workers working at a day care facility for the disabled were interviewed and collected facts about their experiences during the work process using Colaizzi's phenomenological research method. analyzed. According to the research results, the psychological processes experienced by workers are, first, 'conflict' between internal workers in the experience at a day care facility for the disabled, and second, exhaustion, such as symptoms of emotional exhaustion, dehumanization, and decreased sense of accomplishment, experienced by workers in 'burnout'. It was a traumatic experience. Third, in 'growth', workers overcame internal conflict and psychological exhaustion through spirituality and experienced growth with a sense of stability. This study is expected to provide useful data to improve the morale and work environment of workers at day care facilities for the disabled in the future.