• Title/Summary/Keyword: 성과 결정요인

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The Relationship Among Service Quality, Customer Satisfaction and e-Loyalty in e-Learning Site (e-러닝 사이트에서 서비스품질 결정요인, 고객만족 및 고객 e-로열티간의 관계)

  • Kim, Yeong-Real;Han, Dae-Mun;Kim, Jong-Woo
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.5
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    • pp.146-162
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    • 2007
  • The purpose of this study was to investigate the nature of relationship among service quality, customer satisfaction and e-loyalty in e-learning site. In order to achieve the study purpose, survey method was applied. As a result, it was revealed that service quality had significant effects on customer satisfaction in e-learning site. The influential factors of service quality on customer satisfaction included convenience of use, personalization, tangibles, responsiveness, and reliability in e-learning site. In addition, service quality had significant effects on e-loyalty as well.

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A Study on the Determinants of Debt Maturity Structure of Listed Manufacturing Companies in Different Firm Size (상장제조기업의 기업규모별 부채만기구조 결정요인에 관한 연구)

  • Park, Soon-Sik
    • The Korean Journal of Financial Management
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    • v.18 no.2
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    • pp.27-55
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    • 2001
  • 본 연구는 기업의 부채만기와 결정요인의 관련성에 대한 이론적 논거를 제시하고 우리나라 상장제조기업을 대상으로 대기업과 중소기업으로 구분하여 기업규모별 부채만기 결정요인을 다중회귀분석으로 실증적으로 규명하고자 하였다. 실증적 분석 대상기간은 1995년부터 2000년까지 6개년으로 분석기간 동안 신용평가 전문기관으로부터 회사채 신용등급을 평가받은 제조기업 204개 기업을 표본으로 선정하여 분석하였다. 연구결과를 종합하면 우리나라 상장제조기업으로 대기업과 중소기업 모두 기업규모가 크고 레버리지가 높고 자산의 만기가 긴 고정자산을 많이 보유하고 있는 기업일수록 부채만기구조에서 장기부채를 많이 이용하고 있는 것으로 입증되었다. 성장옵션과 법인세율은 부채만기결정에 영향을 미치지 못하는 것으로 나타났으며 기업의 우량성과 유동성위험을 나타내는 수익증가율과 채권등급은 대기업의 주요 부채만기 결정요인으로 나타났다. 수익증가율이 크고 채권신용등급이 높은 우량대기업일수록 단기부채를 많이 이용하는 것으로 확인되었으며 중소기업은 기업의 우량성과 신용등급이 부채만기에 유의적인 영향을 미치지 않았다.

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Further Investigations on the Financial Characteristics of Cash Reserves for the Chaebol Firms in the Korean Capital Markets (국내 재벌기업들의 현금성자산 수준의 결정요인들에 대한 추가적 심층 분석)

  • Kim, Hanjoon
    • The Journal of the Korea Contents Association
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    • v.15 no.7
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    • pp.436-448
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    • 2015
  • This study examined one of the contemporary financial aspects, the level of corporate cash holdings for the firms belonging to the chaebols in the Korean capital markets. Being accompanied by various alternative econometric methodologies such as static and dynamic panel data model, stepwise OLS, and Fama-Macbeth modelm this research extended the preceding Kim's study (2015) in anticipation of validating the results to identify any financial factors which may significantly affect the chaebol firms' cash reserves. Several financial characteristics such as CASHFLOW, MVBV, REINVEST, and AGENCY, were found to be statistically significant factors on the level corporate liquidity, along with CCC as cash conversion cycle in the models. It may be plausible that any outcomes of this study may be applied to enhance the efficiency of financial strategies of the chaebol firms on cash holdings, thereby expediting the development of the domestic capital markets status quo toward the advanced one in the market classification.

The determinants of organizational trust and Its effect on organizational effectiveness : with a focus on public organizations (조직신뢰의 결정요인과 조직유효성에 대한 영향 : 공조직을 중심으로)

  • Park, Jong-pyo;Ko, Jong-wook
    • Journal of Venture Innovation
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    • v.1 no.1
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    • pp.113-127
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    • 2018
  • The purpose of this study was to investigate the determinants of organizational trust and its effect on organizational effectiveness in the public organizations. This study examined five factors of organizational competencies, consideration, fairness, organizational morality and organizational social responsibility as the determinants of organizational trust and job satisfaction, organizational commitment and intend to leave as the indicators of organizational effectiveness. For this study, data were collected from 323 public officials in Gyeonggi Province with structured questionnaires and analyzed using structural equation modelling technique. This study found that organizational competencies, consideration, fairness, organizational morality and organizational social responsibility made significant contributions to the formation of organizational trust and that organizational trust impacted positively organizational effectiveness measured in terms of job satisfaction, organizational commitment and intend to leave.

An Empirical Study on the Business Performance Determination of Global Supply Chain Management in Petrochemical Industry (한국 석유화학산업의 글로벌 공급체인관리 사업성과 결정요인에 관한 연구)

  • Kim, Chang-Bong
    • International Area Studies Review
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    • v.14 no.1
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    • pp.141-160
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    • 2010
  • The paper examines the determinants factor and business performance of global supply chain management. Partnership and process innovation were used as proxy for the characteristics of determinants factor of global supply chain management. Agility of business performance was used as proxy for the business performance of global supply chain management. Based on the analysis of sixty eight global supply chain management cases in Oil and Chemical Industry, the following results were found. Firstly, it was found that the process partnership of determinants factor affects agility of improved business performance. Secondly, process innovation of determinants factor was not improved more agility of improved business performance. However, there were several limitations such as characteristics of process innovation and partnership, etc.

The Determinants of Ginseng Products Purchase during the Trip in Korea (인삼 제품 구매 선택과 결정 요인 분석)

  • Ho-Jung Yoon;Hyun Sung Cho;Sung Ah Lim
    • Journal of Ginseng Culture
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    • v.5
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    • pp.97-114
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    • 2023
  • Despite numerous studies, research on ginseng in aspect of an economic and business perspective are insufficient. Recently, research to reveal the economic cause of ginseng products purchase is drawing attention. The purpose of this study is to analyze empirically the factors of ginseng products purchase by international consumers from a microeconomic perspective. Using the survey data, we empirically investigate the determinants of ginseng products purchase by international consumers visiting Korea. We use a multinomial logistic model to find the determinants that influence the purchase of ginseng products. This study finds the followings. First, the economic factor is an important determinant of ginseng products purchase. The average daily expenditure has a greater impact on ginseng products purchase than household income does. Even though the average daily expenditure is high, they tend to buy less ginseng products when they prefer other products. Second, demographically, gender and age are also important determinants of ginseng products purchase. It has been found that elderly male consumers are more likely to buy ginseng products. Third, international consumers for leisure purposes have a higher probability of buying ginseng products than tourism consumers for other purposes do. Finally, destination attributes such as security (safety), ease of use of mobile/Internet, and ease of finding directions are also important factors affecting ginseng products purchase. In addition, it is found that the convenience of using the mobile/Internet, the ease of finding directions, and the convenience of shopping increase the probability of buying ginseng products by international consumers. This study is meaningful in that it explored the determinants of ginseng products purchase by analyzing individual consumers' ginseng products choices.

An Analysis on the Efficiency and the Determinants of International Competitiveness of Korean Power Plant Service Industry (국내 발전정비산업의 효율성 및 경쟁력 결정요인 분석)

  • Kim, Hyun Jae;Park, Changsuh
    • Environmental and Resource Economics Review
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    • v.19 no.2
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    • pp.361-382
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    • 2010
  • In 2005, the Korean government decided to postpone the introduction of competition up to 2009 in the power plant service industry. Thus, the purpose of this study is to analyze the efficiency changes and the determinants of international competitiveness of Korean power plant service industry by the comparison between before and after 2006. The sample used in the estimation of efficiency is six firms III Korean power plant service sector for the period of 2003~2008. According to the results, technical efficiency before 2006 (2003~2005) is 0.865 and that after 2005 (2006~2008) is 0.947, which implies that efficiency has been improved after the delay of introduction of competition. In addition, according to the analyses based on the diamond model of Porter using survey data, demand condition has been ranked first in the determinants of international competitiveness. The second and the third important conditions are government and input factor ones. Firm's strategy/structure/competitiveness condition is the most weak condition. Therefore, it would be necessary for firms to improve this condition for competitiveness.

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Antecedents and Consequences of Joint Decision Making between Enterprises (기업간 협력적 의사결정의 영향 요인과 결과 요인에 관한 연구)

  • Ryu, Seong-Ryeol;Gu, Cheol-Mo;Lee, Dae-Yong;Yu, Il
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.440-445
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    • 2008
  • 기업 간 공동의사결정은 기업의 업무 효율성 향상을 통하여 기업의 성과에 영향을 미친다. 두 기업이 상호 목표를 동시에 이루기 위해서는 협력적 공동의사결정이 매우 중요한 역할을 한다. 따라서 협력적 의사결정의 선행요인과 결과요인을 파악하고 실증적 연구가 필요하다. 본 연구는 PLS 통계적 방법을 이용하여 제시된 가설을 검증하였으며, 그 결과 상대기업의 지식창조 능력, 기입간 프로세스 모듈화, 기업간 신뢰가 기업간 협력적 의사결정에 긍정적인 영향을 미치는 것으로 나타났으며, 결과적으로 업무성과와 기업성과를 향상시키는 것으로 나타났다.

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An Exploratory Study on the Factors Determining Acceptance of Blockchain-Based Financial Platform by Gender (블록체인 기반 금융 플랫폼의 성별 수용의도 결정요인에 관한 탐색 연구)

  • Kim, Si-Wook;Park, Hyeon-Suk
    • Journal of Digital Convergence
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    • v.18 no.3
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    • pp.139-147
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    • 2020
  • In the fourth revolution resulting from ICT convergence, Blockchain-based platform is being applied to various fields. This trend is expected to become stronger in the future. This study aims to explore several factors pertaining to user acceptance of Blockchain-based financial platform. It is important for finance business managers and blockchain technical managers to verify the user's willingness to accept the blockchain. In this study, the factors determining the acceptance of blockchain-based platform we explore are innovation, convenience, security and preference. Based on the results of the survey, 465 users(male 262, female 212) completed the questionnaire, a structural equation analysis was used in order to analyze the blockchain's users acceptance framework. Through the results we were able to identify and validate the differences in innovation and convenience by gender as well as the factors determining the acceptance of blockchain-based financial platform.

A Study on Factors of Education's Outcome using Decision Trees (의사결정트리를 이용한 교육성과 요인에 관한 연구)

  • Kim, Wan-Seop
    • Journal of Engineering Education Research
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    • v.13 no.4
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    • pp.51-59
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    • 2010
  • In order to manage the lectures efficiently in the university and improve the educational outcome, the process is needed that make diagnosis of the present educational outcome of each classes on a lecture and find factors of educational outcome. In most studies for finding the factors of the efficient lecture, statistical methods such as association analysis, regression analysis are used usually, and recently decision tree analysis is employed, too. The decision tree analysis have the merits that is easy to understand a result model, and to be easy to apply for the decision making, but have the weaknesses that is not strong for characteristic of input data such as multicollinearity. This paper indicates the weaknesses of decision tree analysis, and suggests the experimental solution using multiple decision tree algorithm to supplement these problems. The experimental result shows that the suggested method is more effective in finding the reliable factors of the educational outcome.

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